Le client n'a pas laissé de commentaire.CLAY G.
Customer Reviews for U-Haul at Florida State University
Pour nous contacter
Tallahassee, FL 32304
(W Of Ocala Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Taillight was damaged during tow hitch install.Chase L.
I asked for a receipt for the drop off. They said they would email it to me, they never did.Stephen N.
Le client n'a pas laissé de commentaire.CHARLES F.
Le client n'a pas laissé de commentaire.Robert C.
Quick and easy check outJuanita S.
Le client n'a pas laissé de commentaire.Alfred C.
Great locationWilliam C.
Le client n'a pas laissé de commentaire.KEVIN U.
Le client n'a pas laissé de commentaire.micheal K.
Le client n'a pas laissé de commentaire.Andros M.
Le client n'a pas laissé de commentaire.W T S.
Check-in process was fast.Thomas M.
Le client n'a pas laissé de commentaire.CHRISTOPHER N.
Le client n'a pas laissé de commentaire.KENNETH D.
Allow there to be a specific phone number for the place because the people that answer the phone are not connected to the specific location, therefore the people at the location do not receive news or information updates like they should. It is a lot of miscommunication.Kylah T.
Le client n'a pas laissé de commentaire.JONATHAN B.
Friendly staff and doing everything online made it super easy and quickMichael L.
The staff that helped us check the truck in was awesome.POLLY P.
Le client n'a pas laissé de commentaire.Keith G.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.Barry D.
Le client n'a pas laissé de commentaire.MELISSA K.
Le client n'a pas laissé de commentaire.KONSTANTINOS A.
When I arrived Saturday morning. There was one young lady who was the only person working. She was very friendly and helpful but overwhelmed. She was checking out equipment and checking in equipment. She appeared to be only one working. She said someone else was fixing a car and she didn't have any help for 3 more hours. She needed more help.Lowell S.
The initial order process was smooth for hitch installation. Had to drop off my car, no biggy. Took the whole day, again, no biggy, times (covid) were different. However, I assumed that everything worked. Didn't check my hitch lights. And just assumed. Well, after two runs with our trailer, we noticed we had no lights. Bought a tester and it's the actual wiring. Called the ONE store in town who installs and I can never get a hold of anyone. The phone rings for 15 min then is sent to a central customer service bank who say you have warranty, just take it in. I cannot just do that as they require reservations. But there is no way to make a reservation for warranty issues and calling doesn't work. It's been 6months of me trying to coordinate a time. It's quite pathetic and ever so frustrating. No help from anyone.Amy H.
Le client n'a pas laissé de commentaire.LAWRENCE M.
Le client n'a pas laissé de commentaire.LORI A.
Le client n'a pas laissé de commentaire.Gerald D.
Need more staff over the weekendEdward M.
Understaffed, long wait to do a return. Was told I could leave it and go at my own risk, and it it disappears I'm liable.Peter Z.
Fantastic service.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.Jamie Y.
Staff members were very welcoming and friendly. I couldn't have asked for a better turn in experience.John B.
Very easy delivery.THOMAS H.
Le client n'a pas laissé de commentaire.Mansel E.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Juan G.
Le client n'a pas laissé de commentaire.Andrew W.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.RAFAEL G.
Le client n'a pas laissé de commentaire.lorraine B.
Excellent service by the two young men during the equipment return. MerciKEVIN M.
Keep up the good work that you are doing and acknowledge the good work that your employees are doing for you. I had no issues with the truck that I rented and the three employees that I had interaction with were excellent.Thanks.BENNIE R.
Kind and quick!KEVIN M.
Le client n'a pas laissé de commentaire.Leslie H.
The dude was extremely helpful and easy to communicate. Dynamic team. Great service with installation. Awesome timing! Highly recommended!huseyin U.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Shanna M.
Le client n'a pas laissé de commentaire.ERNEST L.
Le client n'a pas laissé de commentaire.KEARSTON W.
Le client n'a pas laissé de commentaire.GREGORY B.
Again cargo trailer leak water all over my stuff. Wasted money on trailer. Have truck and could have just rolled with a trap and been dryerRONALD B.
Le client n'a pas laissé de commentaire.Joshua D.
Le client n'a pas laissé de commentaire.korey B.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Joachim R.
Le client n'a pas laissé de commentaire.David C.
The work was excellent & very fast & professional performed. Highly recommend & prices are great.JOHN E.
Wry professionalJuan S.
Dropped off equipment after hours, so did not use the facilities or encounter any employees. The after-hours drop-off procedure was quick and efficient.John M.
Le client n'a pas laissé de commentaire.RAFAEL T.
Extremely understaffed!!!WILLIAM B.
They did a great job receiving my moving truck at the last minute and handled mileage adjustment, too! Great and speedy customer service!ODETTE G.
Le client n'a pas laissé de commentaire.Cody S.
Le client n'a pas laissé de commentaire.RODGER P.
Too many trucks on the property and too awhile to find personnel.RICHARD D.
Le client n'a pas laissé de commentaire.Robin S.
When I asked where can I drop the key, the guy not says anything.DAVID C.
The guy at the drop off was rude and disrespectful. He wanted me to drop off at a different location although my ticket said otherwise, When I said no, he got mad and charged me an extra fee for dropping of my trailer. bad customer service.ANTOINE B.
Le client n'a pas laissé de commentaire.SAMUEL C.
one clerk kept talking to a customer about nonsense while the rest of us waited in line.RAFAEL T.
Very easy to return drove straight in, they removed trailer, drove straight out, very positive experience, should have rented before.Carole P.
Le client n'a pas laissé de commentaire.EDDIE M.
Le client n'a pas laissé de commentaire.Kristin B.
Easy returnJAMES C.
Le client n'a pas laissé de commentaire.RAFAEL T.
Le client n'a pas laissé de commentaire.WILLIAM W.
No nothing else humanly possible. I wished all locations had the same customer service I experienced here. Professional, quick, and so helpful. I started to try here first after purchasing some boxes at earlier in the week. This location was recommended by my friends. The experience with the one on Orange Avenue and S Monroe was not good for me or my friends. ThanksCORVETTA A.
Le client n'a pas laissé de commentaire.Christopher H.
The equptment was in poor repair. The oil light was on the entire time and the truck shook. The charges at the store were higher than when I reserved the van. I am due a refund for the overcharge and I was also charged a after hours fee that was not explained to me. I dropped it off at midnight to make sure it was there for the 8am regular drop off, I don't understand why this would incur additional charges. The truck was old.Robert D.
Le client n'a pas laissé de commentaire.Adeline S.
Thanks - Easy to do business there. NHNELSON H.
Le client n'a pas laissé de commentaire.Tristan L.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Jonathan W.
I could not return the truck using the mobile app. UHAUL could never track my location so I could not notify that we returned the truck the same day. I was charged 100 $missing charge. We left dolly in truck, keys in box before 24 hours was up.Ellen C.
Yes the girl that helped me was very nice on Captial Cir NE I rented a truck for 8am but didn't make it there tell 10am because of my job so they cancelled me I didn't no they would do that and Saturday is the only day I can move but she was so nice it took about 30min because all the trucks was rented out but she found me a truck I would love to think her because she was calling around and on the computer looking I think she can tell I was stressed out I'm a Nurse so Saturday is my only day offRegina H.
Well, I don't know why my order had to be changed from the start in Jacksonville? I did make a reservation and to have to drive 2 hours out of my way to drop off site is really not acceptable! You don't tell your customers that do you! Both drop off sites were out of my way and the extra gas and time and getting a ride back to Panama City. It would have nice if that was explained but No and I feel like the charge of the rental should reflex that this customer were certainly post so others can be aware that U.haul treats customers this way! VERY DISSAPPOINTED!JENNIFER C.
Le client n'a pas laissé de commentaire.LANCE B.
Le client n'a pas laissé de commentaire.DE'MONTEA B.
Installation went well. I was shown how to install and remove the hitch. But they forgot to give me the pin to secure the hitch. Very courteous service.Andrea B.
Le client n'a pas laissé de commentaire.BEAUMONT M.
Inspect equipment before renting to customers. I was given faulty equipment that made returning said equipment on time impossible.Tamena N.
Le client n'a pas laissé de commentaire.Murray M.
Wish installation was quicker.Gretchen G.
Le client n'a pas laissé de commentaire.Stuart P.
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