Évaluations des clients U-Haul at Governors Dr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at Governors Dr

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Kevin F. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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Le client n'a pas laissé de commentaire.

TOM H. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Great service!

Donald L. le

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Very friendly, helpful staff. Thanks!

Irwan M. le

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very professional. and courteous. Thank you.

Jose P. le

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Very nice &polite people

Linda R. le

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Good service, fast.

michael K. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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Everything was perfect, so about the only thing you could do to improve things for the next customer would be to make it free. :)

Dominique D. le

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Le client n'a pas laissé de commentaire.

Lonnie A. le

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This is how all u-haul locations should be. Very well setup and inviting. The person that checked us in was very kind and professional. It was my pleasure to meet him.

Arthur S. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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I have used U-Haul several time on the past 30 years and this is the worst experience i have ever had. The General Manager told me the "ABS" light was on, but he had it check out and everything was OK. I had to pump the brakes to get them to work on several occasions. The truck would barely back up in reverse gear. The drop off location i picked off the U-Haul website said it was a Texaco location. When i got there is was a different station name and they no longer accepted U-Haul drop offs and had not accepted them for more than an year. I call another u-haul dealer in the area, but they said i had to call the place i picked up the truck to get the drop off changed. I call the place i picked up the truck and they said i had to call the 800 number. i call the 800-GoUhaul number and they tried to get me to call another number. I refused and asked for a manager. He got the drop off changed to another location, but then charged me $25.57 and never charged me of the charge or asked for my permission to make the charge. I will call the 800-GoUhaul and make a formal claim/protest for this charge and for the poor performance of the truck i rented.

Robert B. le

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I had a bad experience with U-HAUL overall. I was supposed to pick up my truck at the U-Haul on University. Upon arrival I find out they moved my pickup location to Governors Dr. Well normally this would not be a big issue. EXCEPT. I was never called or texted of notification. So I had no idea upon setting out that AM in a friends car who was lifting me to th University location. This same person left as they dropped me off. This is because the day before, I called, in the afternoon to verify the rental, truck and pick up. I remember the guys voice and it was the manager that was called from the back to handle this mix-up. At the time he told me my rental is ok and he had the truck there ready for me. So knowing this I told my friend they could leave. Dealing with the agent was anything but great. He told me Governors was my prim location and it was not guaranteed and that is how things go. I told him I was not notified. He said it is what it is. Then I asked him why when I talked to him yesterday in the afternoon he said my truck was there and ready, he just shrugged his shoulders. I asked if he had someone to take me over to the other location, he said not. I asked him how was I supposed to get there with out a ride. He told me to hop on a buss..This guy was a belligerent fuck. I rent from U-Haul all the time. 6 moves now. This experience has changed my view of U-Haul and how the treat their customers.

Heather H. le

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Le client n'a pas laissé de commentaire.

Dexter H. le

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the windshield was nasty and the wiper blades needed to be replaced, and the brakes squeaked every time I put the brake on

Albert J. le

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Le client n'a pas laissé de commentaire.

Tiffany D. le

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Le client n'a pas laissé de commentaire.

Zachary K. le

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Le client n'a pas laissé de commentaire.

Candido Q. le

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Le client n'a pas laissé de commentaire.

Raymond S. le

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The staff was friendly and helpful. Good job!

Walter M. le

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Le client n'a pas laissé de commentaire.

James C. le

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The staff were beyond great!

Rita A. le

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Location stays open until 7PM on a Thursday when we returned. Seems to have great hours for returning equipment. Staff is helpful.

Calvin A. le

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Le client n'a pas laissé de commentaire.

Delphane C. le

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Didn’t check inside was told dolly was in there, but wasn’t and had to borrow one from apt

Sondra D. le

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Le client n'a pas laissé de commentaire.

ZACHARY K. le

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Not a thing! Outstanding customer service and friendly. Can’t get much better than that! Well... free beer maybe?

William L. le

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Nothing, the service and facility were outstanding.

JOEL L. le

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Le client n'a pas laissé de commentaire.

Todd S. le

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I dropped off without seeing anyone. That was beneficial.

Johnny B. le

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Best drop off facility!

Dovonta G. le

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Le client n'a pas laissé de commentaire.

Marcia M. le

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Everyone was nice ,and knew what they were doing ,Thanks I will be using You all again!😀

Keith R. le

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The guys were very helpful and courteous.

Lanny W. le

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The service was excellent! The staff were outstanding.! I am impressed.

Silas W. le

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Chris was really helpful after some miscommunication with U-Haul Customer Service.

JIMI M. le

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Rude,Incompetent and unprofessional. The gentleman who runs the place didn’t even check my UBox order. T and T movers were the wurst as well. Showed up to my house with empty Uboxes

MARK V. le

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Thank you!

kelly s. le

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This UHaul location was the only location that knew what they were doing and were actually able to help me during my move from Cincinnati to Huntsville.