The attendant was very rude and acted like we were bothering him by returning the Equiptment. The brakes started squealing when being applied during our trip but he wouldn't give me the time or opportunity to advise him about the issue.Ricky Y.
Customer Reviews for U-Haul at Governors Dr
Pour nous contacter
Huntsville, AL 35805
(2 Miles West of Memorial Pkwy)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Professional an friendly service. They even hook up your trailer. An un hook. Great for me because I had on my dress close for work. Thanks again for being the best part of Uhaul.CURTIS W.
Le client n'a pas laissé de commentaire.ANTHONY S.
Nothing to fix.Stanley A.
Le client n'a pas laissé de commentaire.CANDACE C.
Le client n'a pas laissé de commentaire.Barry B.
Better computer maintenance. Printer was down.DENZLE N.
Brian and Chris were outstanding. They are the epitome of aprofessionalism. Exceptional experience. I because of my job had to move. Quite often. I always tried to use U-haul. This is the best U-Haul I've ever had to deal with. Corporate should commend the above for Professionalism, courteous, smart, and outstanding representatives of the company and what it stands for. It was a pleasure meeting and conducting business with them.terry L.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.LINDA L.
Everything was amazingLakeisha S.
Le client n'a pas laissé de commentaire.KASHAWNNA W.
Le client n'a pas laissé de commentaire.Charles B.
Excellent service à la clientèle. One guy hooked up the trailer for me and made sure the lights all worked. When I got back another guy unhook everything. Will definitely be back. ThanksWilliam S.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.WALTER H.
Le client n'a pas laissé de commentaire.CAROL S.
Always have a great experience at this locationCARLO F.
Great service,ROBERT B.
Everything was perfect, as always!MICHAEL K.
The person at the desk charged me twice which put a hold on my card twice of 250 dollars I had to get a storage couldn't get my storage until the next 3 days because if his inconvenience! He did not try to help me in no way just kept rushing me for the truck and chaging me for the inconvenience which was clearly his fault he tried every which way not to be blamed and I do not like that he played with my life and my belongings could've been in a worse situation LOSING EVERYTHING I HAVE because of him. The younger white guy is TRASH!! FIRE HIM!! Never want to see his face again nor does anybody need to do business with him because he will mess you over and BLAME YOU!Amber H.
Chris and Brandon are super awesome! I wouldn't go anywhere else for uhaul but them!SAMANTHA H.
Uhaul was extremely dirty on the inside. Someone's drink was splashed and dried all over the windshield, interior was dirty, food and crumbs everywhere. There were a pair of flip flops under the seat and eye liner and food on the dash board. I took pictures just incase there was a issue.JENNIFER M.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.JOHN F.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Philip C.
Very knowledgeable concerning trailer there and other locations to Accommodate my needs.Walter A.
Le client n'a pas laissé de commentaire.Roy M.
Le client n'a pas laissé de commentaire.Ken G.
Le client n'a pas laissé de commentaire.John P.
When I rented this trailer it was clear that it was a one way rental. When I dropped the trailer off in Andalusia,AL. The wrong drop off turned up. If you have charged my credit card with this charge I contest it. It is a non approved charge and will be challenged.William B.
Disappointed on time frame the truck was returned at. 6 pn not 7 am and felt i was charged to much..CHRISTINE B.
Le client n'a pas laissé de commentaire.JD S.
The people at the location. No goodAVA R.
Le client n'a pas laissé de commentaire.Donald M.
OK truck for short in town moves. I didn't appreciate the contract reading full when it was at 7/8 and the mileage being off which would have cost me extra. Easy fix with the app after inside dispatch. I tried to do the self dispatch but the app couldn't locate my GPS signal (which seems to be a common complaint). No problem returning truck via app. Staff was friendly. I know they're drug through mud for bad reviews so 5 stars, give'em a raise.MARY G.
Le client n'a pas laissé de commentaire.Julie K.
Le client n'a pas laissé de commentaire.Steven D.
Le client n'a pas laissé de commentaire.Dink T.
I always have awesome customer service at the U-Haul at Governors location. The team at this location are second to non!!! I highly recommend this location to everyone needing to rent a moving vehicle!!!FRANKLIN F.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.TAMEKO S.
Le client n'a pas laissé de commentaire.John C.
Nothing really needs improvement I have rented 2 times past month and they helped me to the fullest even was acceptable to me being disabled and cant wear a mask ...... uhaul is the bomb for that and ty made me feel even better about renting from yallMichael T.
Good service and friendly peoplerodney P.
Le client n'a pas laissé de commentaire.MARIA C.
They rented a truck to us with a check engine light on. The guy knew about it and said it was okay to rent. The issue dealt with some sort of leak. I didn't trust that truck. This was our first experience with UHual. I asked for a different truck and he didn't hesitate to change the truck. I was happy about that. I felt bad for him because when I returned the truck a telephone customer was obviously beyond rude to him. He handled the call quite well! I know from my experience telephone customers can be very trying.ANGELA A.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.BLONNIE E.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.THADDEUS E.
Le client n'a pas laissé de commentaire.CHARLENE J.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.MOHAMMAD M.
Le client n'a pas laissé de commentaire.Shelbey N.
Le client n'a pas laissé de commentaire.Noah R.
Great customer service at this location. Very well satisfied with this experience. Will use again this next weekend. Thank you so much to the guys at this location.Lisa H.
Keep up the great customer service!Chris T.
Vehicle had multiple areas damaged pretty heavily. Was charged a ridiculous cleaning fee for some dirt on the outside of the vehicle.JENNIFER R.
The signals stopped working they gave me a old truck I'm guessingDEMETRIC P.
Timely service. Convenient. Good equipment. Great job!Matthew C.
Quick and friendlyWade J.
Everything about the process went smoothly and great!Carol B.
Le client n'a pas laissé de commentaire.Nathan J.
They where very helpful and the equipment was very cleanNATALIE S.
NOT GIVE CONFIRMATIONS THAT DON'T CONFIRM ANYTHING!Errol P.
Le client n'a pas laissé de commentaire.ARTHUR H.
Super nice folks to work with. Quick in and out.LANCE C.
Nothing except that ramp was short and steepMICHAEL T.
Le client n'a pas laissé de commentaire.FLOYD K.
Le client n'a pas laissé de commentaire.STEVEN H.
Thanks for be understanding.MELIA E.
Le client n'a pas laissé de commentaire.Jacob C.
I didn't drop the truck off at this location. I picked up the replacement truck here.Tommie N.
Le client n'a pas laissé de commentaire.Keith M.
Great staff, everyone at the location was very informative and helpful. Did not have to wait any amount of time was helped right when I walked in both on pick up and return.ZACHARY K.
Le client n'a pas laissé de commentaire.Kadri P.
Le client n'a pas laissé de commentaire.Brbara M.
Le client n'a pas laissé de commentaire.MATHILDA G.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Dale S.
Le client n'a pas laissé de commentaire.Anndrea G.
I made a reservation at closest my location, and was moved for a new location so far. I have to pay for more miles.CLEBER P.
The attendant's were OK but they should have honored their guarantee of 50 for not having the truck ready at the reserved time and they didn't. I figured they'd screw me out of it and they did.THOMAS S.
I drove this vehicle only 22 miles and when I filled the tank prior to returning I put close to 10 gallons in the vehicle. The tank was obviously not full when I picked it up as they indicated. The person at the counter blew it off saying he had customers to wait on and would email me a receipt. Wouldn't recommend this location.James A.
Le client n'a pas laissé de commentaire.Thomas L.
Not over charge and make sure your trucks are driveable without risk to customer.CRYSTAL W.
The experience would have been better if personnel were all consistently wearing masks when around customers. They were not. One Uhaul employee was consistently NOT wearing a mask inside or out and this made us extremely nervous because some of our family members are at high risk for death from COVID-19. Clearly the health and safety of customers is not top priority at Uhaul.THOMAS E.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Amber K.
Le client n'a pas laissé de commentaire.MICHEAL C.
Le client n'a pas laissé de commentaire.Vaughn B.
Everyone was nice ,and knew what they were doing ,Thanks I will be using You all again!😀Marcia M. | Expérience générale
The guys were very helpful and courteous.Keith R. | Expérience générale
The service was excellent! The staff were outstanding.! I am impressed.Lanny W. | Expérience générale
Chris was really helpful after some miscommunication with U-Haul Customer Service.Silas W. | Expérience générale
Rude,Incompetent and unprofessional. The gentleman who runs the place didn't even check my UBox order. T and T movers were the wurst as well. Showed up to my house with empty UboxesJIMI M. | Expérience générale
Merci.MARK V. | Expérience générale
This UHaul location was the only location that knew what they were doing and were actually able to help me during my move from Cincinnati to Huntsville.kelly s. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!