Évaluations des clients U-Haul at I-95 & State Rd 84

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul at I-95 & State Rd 84

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Kenneth N. le

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Le client n'a pas laissé de commentaire.

Peter J. le

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Le client n'a pas laissé de commentaire.

Ramona M. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Le client n'a pas laissé de commentaire.

Donna S. le

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Le client n'a pas laissé de commentaire.

Seidel P. le

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Le client n'a pas laissé de commentaire.

Casey S. le

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We were upgraded because they couldn’t meet their obligation, and then they replaced a malfunctioning truck without question. Great customer service.

Richard R. le

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Just great, everything. And the boxes were my best idea. They were strong and very stackable. One stop shopping.

JOSEPH M. le

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I made reservations with a person on the phone to pick up 15’ box truck while no one was there. 2 days later, someone from u-haul contacted me to confirm. 2 people I spoke with confirming. I got there at 7:30, no key left for me! Had to get on the phone with customer service to have the general manager show up and get me a key. I like this particular u-haul. This is now the 2nd time the ball has been dropped! If there is a 3rd, I will seek alternative options

Phil B. le

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Keep doing what you’re doing

Peter J. le

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This is the best team members in Fort Lauderdale, they are well trained and ready to help in a flash.

carrol V. le

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We worked with Chris. He was very knowledgeable and professional. Thank you. We will definitely rent the van in the future.

steven S. le

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Le client n'a pas laissé de commentaire.

Kenneth N. le

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Le client n'a pas laissé de commentaire.

Peter J. le

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Everything is right

BARTHOLOMEW B. le

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Everything as far as my needs were met. Nothing extra needed.

John N. le

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Le client n'a pas laissé de commentaire.

John Z. le

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My vehicle looked like it had not been washed in "many" months and it smelled inside the cab. Mechanical wise, it needed a front end alignment, it pulled to the right on surface streets and worse on the highway.

Maria M. le

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Thank you for a great, timely experience!!

James H. le

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Le client n'a pas laissé de commentaire.

JOHN H. le

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Will never go back to Broward Blvd again

Peter J. le

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Improve nothing because th team is Perfect as is.

JOHN H. le

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Thanks for saving me my phone

alejandro A. le

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Le client n'a pas laissé de commentaire.

Dror E. le

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Le client n'a pas laissé de commentaire.

DAVID G. le

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This is the best location and the best working crew in Ft Lauderdale. Don’t change a thing.

richard R. le

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Le client n'a pas laissé de commentaire.

Peter J. le

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The staff is awesome, Shakelia and Kevin is on top of the best team members I have ever met period.

Neikon R. le

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Le client n'a pas laissé de commentaire.

SURGER N. le

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None

Heather R. le

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I actually started at a different Uhaul location (I-95 and 84) which was absolutely amazing and I can’t say enough wonderful things about them however I was sent to this location to pick up the equipment. When I arrived the employees were clearly disinterested, arguing with several customers, and made me call the other store for assistance instead of them taking it upon each other to fix my reservation. Once all that was done, the employees outside got the wrong trailer to attach to the truck and then they had to change the reservation again and I had asked for assistance with my vehicle on the trailer but as soon as it started to sprinkle rain I was left out alone by myself to figure it out. I went back and asked again for help and they waited until it stopped raining to come help. It took me almost 5 hours from start to finish to get a Uhaul. I would recommend this company but not this particular store to anyone.

Kim S. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Service and van were excellent. Directions to get to location were non-existent and it took over 40 minutes of circling the area until we asked a policeman and we followed his car to get there. But he had to ask directions too! Finding U-Haul store was extremely frustrating and we almost gave up. And store was not reachable by phone. Call goes to central calling location and they have no idea of their locations, and could not connect us to the store.

Thomas J. le

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Le client n'a pas laissé de commentaire.

Mike S. le

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Le client n'a pas laissé de commentaire.

Sanford C. le

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Le client n'a pas laissé de commentaire.

Don H. le

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Experience was outstanding from the beginning to the end. Kevin was very efficient and professional, knowledgeable and helpful. Specially when it was time to return the truck back. Thank you very much Kevin and Chris for helping me out. Don

Michael O. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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Le client n'a pas laissé de commentaire.

asaf S. le

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I want to say thank you for Ofer Dotan from Las Vegas he know costumer support!!! Thank you all.

Robin U. le

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Very friendly staff

MARK M. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Staff was fast and friendly. Thank you.

DENNIS R. le

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Le client n'a pas laissé de commentaire.

Widline N. le

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Great customer service.

Patricia G. le

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I didn’t ask for his name but Employees are always so helpful and nice. I usually rent vans for picking up stuff at Home Depot.

Christopher S. le

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Employee who helped was very good at his job. Made it easy.

Donald G. le

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Le client n'a pas laissé de commentaire.

Dreshon R. le

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Nothing really. Everything is straightforward

Jane G. le

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Le client n'a pas laissé de commentaire.

DINO D. le

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Le client n'a pas laissé de commentaire.

Tracie K. le

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Le client n'a pas laissé de commentaire.

Edward H. le

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Le client n'a pas laissé de commentaire.

BRITTANY C. le

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Le client n'a pas laissé de commentaire.

Lisa P. le

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Le client n'a pas laissé de commentaire.

ASLIN S. le

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Le client n'a pas laissé de commentaire.

Aslin S. le

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I went in personally reserved cargo van a day before pick up time was 1 pmthen I went online the next day when then I went online and change the pick up time to 3 p.m. when I got there at 2:55 p.m. there was no van they told me I changed addresses that is completely untruthful why would I change an address for my storage unit is about 5 miles away why would I go further they rented my van to another person you guys have a big sign says we guarantee or rental how is that a guarantee

Antonio L. le

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Le client n'a pas laissé de commentaire.

michael K. le

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A + service and great system to approve all systems go at check out!

Rusudana K. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

MIKE B. le

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Have rented many trucks here over the years excellent service Kevin and his staff always take care of our truck rentals

Robert P. le

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I enjoy doing business with this U-Haul location. Actually used them a few times before. Good helpful friendly staff, answers all your questions and makes it easy to rent or ....for this time return a truck.

Jennifer L. le

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Le client n'a pas laissé de commentaire.

Bradley K. le

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The poor lady at the store was the only one was available to help. Apparently the "manager" was busy in meetings instead of trying to help a line of customers. The lady did a great job given the circumstances but it took over an hour before we got our equipment because she had zero help. Perhaps they need more staff or the manager needs to spend less time in meetings (or uhaul needs to have less managerial meetings during peek customer hours).

Gwendolyn W. le

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I did not get her name, but she is African American. She has the best customer service, knowledgeable and professional. When I returned the trailer. There was a young Caucasian man, with curly hair. He was so pleasant and helpful. Thank you

John S. le

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Le client n'a pas laissé de commentaire.

ASLIN S. le

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Le client n'a pas laissé de commentaire.

Tracie K. le

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Shakiela and Kevin were the two employees who assisted me. Both were extremely professional, courteous, and helpful. This is by far my favorite Uhaul location because of them, and I will continue to give them my business.

Lezlye W. le

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Transaction fast and easy

Susan F. le

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Access is a bit tricky coming from the North - our GPS "thought" we could get off I-95, turn East and then turn right into U-Haul. Not possible. We were able to go "around the block" and recover -- not a big deal because we were not yet towing a trailer! Not sure you can do anything about that.

Carol H. le

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Le client n'a pas laissé de commentaire.

Jose V. le

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Le client n'a pas laissé de commentaire.

james W. le

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Le client n'a pas laissé de commentaire.

David G. le

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Le client n'a pas laissé de commentaire.

Carl A. le

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The owner of this particular Uhaul, Kevin, has a very upbeat attitude, very people oriented. I've traveled and lived all across the country due to military service and this Uhaul office has got to be one of the most friendliest and helpful, considering I've rented in Montana, Texas, California and more. I highly suggest this place for your Uhaul needs.

Tim M. le

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Manager was excellent

ADRIAN V. le

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Le client n'a pas laissé de commentaire.

Fred B. le

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Le client n'a pas laissé de commentaire.

Cassidy S. le

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Staff there was great and very friendly and helpful.

DANIEL W. le

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Le client n'a pas laissé de commentaire.

Wayne's W. le

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Keep up the great work! Thanks

Sandra W. le

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Being able to hire moving helpers through uhaul is excellent.

William R. le

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I tried thecself chechout and was unable to complete. This was complicated and time consuming. After taking at least 5 pics of my license and completing and answering multiple questions i was told i had to go into the store to complete. Luckily it was open as it wasnt when i started the process. What should have taken 10 min took me over an hour.

Jandre N. le

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I got the oldest 20’ truck, dirty inside and out. Very dinged up. the truck was very out of alignment, dangerous to drive. I felt like I was driving a boat in water, I have a lot of experience driving trucks this big and this is the worst one ever. Mirrors don’t adjust. I don’t think I’ll get a uhaul rental again. Competitors trucks are much more updated.

David A. le

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Le client n'a pas laissé de commentaire.

Jose P. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Everyone was friendly and acted in a professional manner at all times.

Abel B. le

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Sometimes the renter can’t pinpoint the exact time of return. I got back to Uhaul at 7:20p. I didn’t know there was a $20.00 fee for returning after closing hours. At reserving it would be good to notify this verbally just like the insurance protection.

Ryan C. le

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Owner beeps the horn or bangs on the shop window to get my attention, very rude and arrogant, will avoid this location only because of this boy

Mike B. le

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The service and from the staff always excellent at this store. Kevin’s staff does a great job. Thanks to all of them

Lisa M. le

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Thieves

Jeff M. le

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Le client n'a pas laissé de commentaire.

Bienvenido K. le

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They are the best thank you very much

ADRIAN V. le

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Kevin was a true professional and got us in and out with no problems

Mike B. le

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This shop has always treated me with kindness and been so accommodating thanks to Kevin and his staff

Dwayne S. le

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ALL GOOD

ANN F. le

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Le client n'a pas laissé de commentaire.

Bruno C. le

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website is far away to be functional. I can't reserve truck at selected location, I call the customer service and agent help me to make reservation. When I arrive to get my truck I find my reservation as changed to another location far away from my work place because desired truck isn't available. I downgrade from 17' to 15' truck to save a trip to another Uhaul site. Thankfully I can fill the 15' truck and make my moving but next time I think I need to go to Uhaul location one day before and make reservation because website isn't reliable.

SHARON J. le

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Nothing everyone was help, and curious. The service was quick and the manger who assisted me was fabulous

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