Customer Reviews for U-Haul at I-95 & State Rd 84

2956 évaluations

1840 W State Rd 84   Fort Lauderdale, FL 33315
(1 Block East Of I-95 On Sr 84)

(954) 525-4125

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(954) 525-4125

1840 W State Rd 84
Fort Lauderdale, FL 33315
(1 Block East Of I-95 On Sr 84)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

danny G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAN C. 
Évaluation :
5

The online drop off process wasn't as smooth as I thought it would be.

KEVIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Howard C. 
Évaluation :
2

Very poor customer service. Check out employee was rude and he charged for gas even tho I filled up the tank couple miles away from the Uhaul location. He claimed that it was 3/4 of a tank where it actually was almost to the full line. Horrible experience I will not used or recommend that location ever

ANTONIO D. 
Évaluation :
3

Worker seemed rude

BENJAMIN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Great help

JOSHUA K. 
Évaluation :
3

Check the tire pressure on the trailer before pick up. I was told it was ready to go but had to find a place to get air

ALLEN W. 
Évaluation :
3

Clean the vehicles

John G. 
Évaluation :
5

Thank you to the very polite and professional staff.

Shamika H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Constantine S. 
Évaluation :
2

The computers were down when I arrived. I had to wait appx 30 mins before they could complete the rental transaction. In that time, I learned that this had occurred the previous day, all day long. Then, the truck I rented was pretty beat up, stank of smoke, & was extremely dirty inside and out.

Jack G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane A. 
Évaluation :
4

can change the way you book costumers for example my first location was not the one for pick up and they sent me to another location that was also wrong until after 18 miles driving around I finale got my truck from 9:30am pick up time end at been 11:00am.

RODRIGO H. 
Évaluation :
4

Overall a great experience. Staff was friendly, prompt and knowledgeable. Vehicle was perfect. I had to bring it back early, and Mario was very accommodating in offering to send me a check for the refund when l wasn't able to get there to produce my card.

ROBERT S. 
Évaluation :
5

These folks were awesome, they let me know up front their system was down and would immediately forward my receipt when everything was up and running again. These folks were professional and polite. Very happy with this store.

MICHAELWAYNE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MECHALL G. 
Évaluation :
1

Pregnant black woman was very rude and has a disgusting attitude. She is bad for business. I was a vendor for Uhaul so I know how it's done.

phillip A. 
Évaluation :
5

No one could tell me how much my deposit was .This leaves me with questions. I just have to wait until it falls off my credit card I don't like that.

VICTORIA E. 
Évaluation :
5

Great customer experience! . Friendly helpful staff . Carlos and Darren raise the bar for excellent customer service

RICHARD M. 
Évaluation :
1

Service was awful when we dropped off made us late

CLAUDIA R. 
Évaluation :
5

Great and easy pickup/drop off

EDUARD T. 
Évaluation :
3

I reserved a pickup truck and had to take a 16' cube van. This truck had 139k miles on it. It should be shot and taken out of its missary.

EDWARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN V. 
Évaluation :
2

The minute I walked into the dealer after I said I had a reservation Carlos asked did I need furniture pads, moving dollies or an upright dolly? I said why do you ask because he said he had none. Not a good way to greet a reservation guest!

WILLIAM K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giuseppe V. 
Évaluation :
1

Associate was very unfriendly and unwelcoming, he acted as if we were a bother to him

WENDELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEETRA D. 
Évaluation :
5

Customer service was very good, Great communication And The paperwork transaction was completed promptly.

NELSON M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KINNAJAH M. 
Évaluation :
5

Excellent service à la clientèle

CORELLA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natale G. 
Évaluation :
5

Best place ever, no hassle or fuss no add on's or tricks. The 10foot box truck was well maintained and clean. 10/10 on state road 84

Stephen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLORA C. 
Évaluation :
4

Maybe a check out I can do from my phone to make it faster. Your website yesterday was not working properly. Kept giving me errors. When I returned today. If there was an interactive was to check item back in it may be faster.

Laurie G. 
Évaluation :
5

I had to go to 3 location for all different reasons... Equipment need to be inspected often.. but this location was good overall

KEVIN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Everything was great and the people that attended to me was awesome.

Beverly G. 
Évaluation :
5

All was good staff was nice.

James A. 
Évaluation :
5

personnel professionnel

Darren A. 
Évaluation :
5

Excellent location , front desk representative was a gentleman. Merci.

CHRISTIAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilberto P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariano R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan P. 
Évaluation :
5

These guys went above and beyond. Excellent service à la clientèle. We will be back. thank you!

JAYSEN M. 
Évaluation :
5

I have rented here in the past, They have done a great job in the past and on this rental.

Jeffrey M. 
Évaluation :
5

Brandon was very helpful on the phone getting the trailer ready the day before.

GENEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony H. 
Évaluation :
5

The overall front windshield and driver mirror were extremely dirty. The mirror was covered with a greasy film and unusable!

Danielle P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Patrick B. 
Évaluation :
5

Had a terrific experience here at this location. Very clean and organized and the staff was extremely nice. I was greeted immediately with a warm welcome and my truck was ready to go. The entire check in process and me getting the truck to get my moving day going took no time at all. They also provided me with safe parking when I came to pick up the moving truck for my personal vehicle. Very well done and Thank You Uhaul for such a great experience.

CHRISTOPHER D. 
Évaluation :
5

Very nice people's there

CARLOS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason L. 
Évaluation :
3

The Cuban guy that was there he was very rude and disrespectful to me and my husband. He took a long time to take care of us. He only was taking care of people of his kind.

SHERRON T. 
Évaluation :
5

Trailer worked flawlessly and the uhaul staff were very helpful. Merci

KURT STANFORD H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ricardo F. 
Évaluation :
1

I was over charged 25 miles

TIFFANY F. 
Évaluation :
1

I got there the attendant seem annoyed not very pleasant. Then when I return the truck 15 minutes before it's due time. Come to find out I get charged 20 dollars for bringing in over my time. I will dispute this. I never never had any issues with Uhaul. Run your camara you will see !!! Dropped key in Dropbox at 10:15pm then when got home called in to advise. The rep assured me no problem because I had problems uploading. Was never even told I had to even take pictures when I dropped off. No help what so ever from these guys. RepresentAtive was very helpful on phone. Assured me would not be any extra charges.

IRENE G. 
Évaluation :
5

Check very good the reservation because the last time that I rented when I pick up the truck the key was for a different truck

Ana O. 
Évaluation :
5

Staff was very helpful and most importantly quick

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE T. 
Évaluation :
5

I called the 800 number and was told there were no trailers anywhere no matter the size available I would have to rent a truck. My wife found the one I needed 15 minutes from the house in 2 phone calls. The 800 operator would not tell me anything just there were no trailers I could drive too. This tactic was enraging and not excusable saying there are no trailers to try to rent trucks.

MARK R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Feliberto P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHET G. 
Évaluation :
5

very good

BHUVANESHWAR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEIDI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric A. 
Évaluation :
1

All employees should be on the same page. Customer service was non existent.

Francisco L. 
Évaluation :
5

Great staff, excellent service. The guy was very helpful. Didnt had truck i wanted be he made it happen

Albert W. 
Évaluation :
5

smooth operation, keep it up !!!

FRANK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER L. 
Évaluation :
5

Easy and breezy service, great quality. Very satisfied

PINCHEMEL R. 
Évaluation :
3

Cab was dirty throughout. Front, left tire had 40 psi; right 60. Had to fill front, left 3 times during the trip. Battery on last legs. Speed approaching 70mph rattled the fillings out of your teeth. Door seals shot so wind noise and rest made it impossible to talk. I realize it's a truck, but this one at 77 000 miles was in bad need of repair.

Alexander L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN D. 
Évaluation :
5

The location is a bit tricky to find due to the way the exit ramps off I-95 are, but the GPS showed me how to make a U-turn and back around on a feeder road to get into the parking lot. Easy, but without a GPS, very confusing.

DAVID K. 
Évaluation :
3

Trailer was missing tie downs, ramp was bent, and at drop off the attendant was unprofessional, slow with an expression of someone who hates his job

Balint B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT M. 
Évaluation :
3

Customer service was fantastic. All of your employees were very lively and helpful. My only problem was that the truck I rented did not meet the sanitation standards I would expect during a pandemic. The truck was not excessively dirty, it just didn't feel sanitary. The seats, dashboard, and center console all had buildup on them, and there was a very bad scent inside the truck. I felt uncomfortable taking off my mask inside the truck... I understand that it may be difficult to get all your vehicles spotless, but I simply feel that the sanitation standards are currently the same they would be if the covid crisis were not currently active.

Tomer L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaVerne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIM F. 
Évaluation :
5

Fast easy had a wide selection

Ryan P. 
Évaluation :
5

I wish the young lady who helped me would have been more helpful ;I mentioned to her , that I might need help with the mirrors; instead she pointed to the van location and left .I drove with the steering wheel above the dash board , and both double left and right side mirrors where out of range .I found it very difficult to try to fixed it myself. I was really inconvenience.

Marie A. 
Évaluation :
5

Waiting time

Jeanty C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
1

Rude people SLOW SLOW SLOW service And this isnt the first tim e but it will be the last time

donna G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN J. 
Évaluation :
3

It was an unfriendly environment, which I will avoid in the future.

Nicholas K. 
Évaluation :
5

No complaints here! A+ service! From check in to check out everything was a Breeze! We interacted with 3 employees throughout the experience and they were all helpful and professional! Merci.

XANEXAY X. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diego P. 
Non reviews have been submitted for this location.

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