Customer Reviews for U-Haul at I-95 & State Rd 84

3122 évaluations

1840 W State Rd 84   Fort Lauderdale, FL 33315
(1 Block East Of I-95 On Sr 84)

(954) 525-4125

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(954) 525-4125

1840 W State Rd 84
Fort Lauderdale, FL 33315
(1 Block East Of I-95 On Sr 84)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

BIAGGI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DOUGLAS M. 
Évaluation :
5

great customer service

SHAWN L. 
Évaluation :
5

Merci

judith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bobby V. 
Évaluation :
5

Excelent

BIAGGI D. 
Évaluation :
5

Have better customer parking area And Jason was awesome! give the man a raise!!

MARC M. 
Évaluation :
5

Professional..Informed me that the original manager should have taken care of the discount and applied my Military discount as well. He was very helpful!!

Michael F. 
Évaluation :
5

The guys was very respectful

ESTHERLYN L. 
Évaluation :
4

I have to ask for new equipment. Because the one they tried to give me were in poor condition. Other than that, the employees were professional.

AN KHANG T. 
Évaluation :
5

Thank you for making my move effortless

Ivette C P. 
Évaluation :
5

Nothing customer service was excellent

Jamora M. 
Évaluation :
3

brakes need to be serviced.

IRENA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE P. 
Évaluation :
1

They were not carerinh just pure rude

CARLOS M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shamberlie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luis R. 
Évaluation :
5

It's really confusing to get to and they didn't have any appliance dollies available. So they just gave me an dolly I didn't want instead. I appreciate that they were open on a holiday weekend and had so many trailer available.

NATALIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

justin V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VLADISLAV Y. 
Évaluation :
5

The physical location of your U haul building is difficult to find, but once located the staff was excellent and extremely helpful really, really, fine experience !!

ron B. 
Évaluation :
5

Honestly, your team was perfect. Polite, knowledgeable and willing to help me out. 11/10

SHAUN L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
1

Lets start with the people that work there both times were just straight RUDE. No people skills. I get the whole COVID thing and no one wants to work anymore, but they talk to you like you're an idiot for not knowing what the procedures are. It was HOT outside returning so I wasn't going to argue about the fuel gauge but he ripped me off. I drove 11 Miles and he charged me 38 $it when I looked at the receipt he marked it even lower than he told me it is.

Abdallah S. 
Évaluation :
1

It seemed like a hassle to the staff meme we that we came in and rented a truck. He did his job but seemed bored out of his mind and I will not go back there

CHRISTIAN O. 
Évaluation :
1

It was hard to get to the store with all the construction on 84! Romario Anderson was very professional and friendly and knowledgeable! He was a pleasure to do business with!

JOEY G. 
Évaluation :
3

The help could be more helpful and friendly.

WILLIAM S. 
Évaluation :
3

My reservation and confirmation day before both said 8am but upon arrival they didn't open till 9!!!! Had to wait an hour and kept the movers waiting.

Gaile B. 
Évaluation :
3

Staff member made me fold storage blankets otherwise would charge me the clean fee. No where on contract did it say to fold the blankets before returning. Also accused me of some food wrappers that were not mine under seat

JAVIER N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte K. 
Évaluation :
5

Test the trucks before renting. The AC system was not cooling.

CARLOS R. 
Évaluation :
4

The gasoline was disputed upon returning pickup truck but I was able to prove the gasoline was at proper level at the return.

Mariano O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deyon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDUARDO C. 
Évaluation :
5

always GREAT PEOPLE!!!!!!!!

TERRI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE H. 
Évaluation :
1

The customer service was absolutely awful. Staff and ownership were not in the least bit helpful or pleasant. They claimed they didn't have our reservation, which turned out to be a mistake on their part because they were looking under the wrong name. Mistakes happen, but the way they handled it was rude and put the fault on our end despite it being their mistake. The entire process seemed like we were inconveniencing them by trying to rent something from them.

Chase W. 
Évaluation :
5

N.D.

Anita H. 
Évaluation :
3

Would be nice to come into the location and not see the staff just lounging behind the counter. But overall, I got my rental van quick and easy. Merci.

ALBERTO G. 
Évaluation :
5

Excellent service

ROGER L. 
Évaluation :
5

Everyone was very professional and helpful. I was impressed.

Terry K. 
Évaluation :
3

Unfriendly and unprofessional. Didn't feel welcomed

MICHEL T. 
Évaluation :
3

Getting a newer version of the 26' truck, it was dirty, it had interior door on passenger side falling off had to roll window down everytime to shut door, the truck shook so bad that I couldn't even see outside side mirrors, the steering was frightening, overall a horrible experience.

JASON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Everything was very easy and smooth

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lataylia F. 
Évaluation :
5

I will recommend this location . Very easy and fast . I reserved online . Came on time pick it up right away

SULLEIKA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASLIN S. 
Évaluation :
5

Everything went smoothly with my pickup and return except the gas level wasn't correct but this was corrected and I was on my way. By the way I prepaid before I arrived for quicker service.

DEVLIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim P. 
Évaluation :
5

Just keep do what you do

JAMES K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN A. 
Évaluation :
5

I thought the process was easy. I was concerned about if the rental would be available as a guarantee was not communicated at the time the order was placed.

JESSICA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barrack S. 
Évaluation :
5

Great service picking up our trailer and dropping it off. Trailer worked perfectly!

Quintin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garth K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RITA G. 
Évaluation :
5

Nothin, Carlos was AMAZING! I reserved a trailer that was too small for what we needed and he went out of his way to find a truck in the area and rushed to pick it up bc i was on a tight timeline with the movers

OSCAR C. 
Évaluation :
5

The people who work there was the best

SAMUEL H. 
Évaluation :
5

Unit BE2996L, AZ plate AK12328, had malfunctioning sensors for the right side door as well as for the tire pressure gauge. I reported them upon returning the unit. Both Frantz Bellard and Carlos Vega (manager) were appreciative of receiving the report so that they could take action and fix them. Otherwise excellent unit, excellent store and excellent service. I'll be back there whenever I need another U-Haul unit.

CARLOS R. 
Évaluation :
5

The manager Carlos is great to work with. They always have a good selection of trucks and trailers. I've rented here several times and it's been a positive experience.

JOHN H. 
Évaluation :
1

Guy who received the truck was very rude

GUSTAVO R. 
Évaluation :
3

The owner wasn't very polite and friendly. The rates were pretty good and the uhaul was very convenient.

Jurrad B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew C. 
Évaluation :
3

Difficult to get to.

yeruchim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
1

I rent 10-12 U-Haul a year and this was by far the worst experience. The truck was disgusting, cup holders broken out. Seats were sticky and dirty. Dash was covered in soda, bugs and grime. The back was full of roaches. I was absolutely disgusted while driving it. The manager was pleasant but the other employee was as rude and miserable as you can get. I saw him “cleaning” the return before mine and he did the bare minimum. He was rude and disrespectful. I could not be more disappointed with this rental experience. I think from now on I will be doing business with Penske.

ROCCO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
1

I needed to rent a truck for a few hours but was forced to pay for 3 days worth of renting. I don't feel like there was any accommodation during my entire experience.

Tyler R. 
Évaluation :
2

the owner or manager is rude

Hendrik S. 
Évaluation :
3

The staff was wonderful, however, I made the reservation online, called in the phone to change the size of the truck, when I arrived there was no truck for me. Darren, who was very, very helpful, calm, managed to free up a truck, smaller than I needed. My movers were waiting and its ended up costing me and additional 300 for them sitting waiting to start the move that could not be finished. I am very upset, and I cannot get thru on the phone to speak to anyone. This is the last time I will use uhaul

NANCY N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan B. 
Évaluation :
2

Actually show that you care and want to help the customer.

Devonte K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONCETTA S. 
Évaluation :
4

The moving company through U-Haul with Joe here in Florida was amazing. They deserve so much more credit.

JAMES L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTO A. 
Évaluation :
3

Please be honest with customers. If the vehicle that is being requested is not readily available, you should inform the customer of such, not wait until they arrive to offer an alternative.

SHARALYN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRITZ J. 
Évaluation :
5

Keep doing what your doing

DAPHNE E. 
Évaluation :
3

The online return after hours was very efficient and convenient

SHELDON F. 
Évaluation :
5

Absolutely nothing... Darren (representative) was amazing! He helped us to choose which option was best for our need. He also made returning the truck super easy. I would give him 5 out of 5 stars! Thank you Darren Adderley!!!

RHONDALYNN C. 
Évaluation :
5

The convenience of 24/7 drop off was fantastic.

Clyde M. 
Évaluation :
3

The roof of the truck had been damaged and poorly repaired. It leaked water causing the cardboard boxes to become wet. I also killed a roach back there.

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorenzo T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA P. 
Évaluation :
5

None, very good customer service

JOSEPH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John A. 
Évaluation :
5

2 people at the front desk checking in customers. Thanks

Wayne's W. 
Évaluation :
3

Will never recommend uhaul to anyone due to poor administrative process and apparent lack of ability of company to provide REAL computer reservations and support… cost me much time on an already stressful day as well as hours of time working with computer reservation process that was USELESS.

Brenda B. 
Évaluation :
1

Was lied to about the cost of the rental then told I could collect the difference when I drop it off. I didn't know that when you rent 1 way you pay all up front and drop off location cannot refund anything.

CALVIN B. 
Non les évaluations ont été soumises pour cet établissement.

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