Customer Reviews for U-Haul at Seminole Blvd

4 121 évaluations

10440 Seminole Blvd   Seminole, FL 33778

(727) 391-9759

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(727) 391-9759

10440 Seminole Blvd
Seminole, FL 33778

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Service was impeccably great with a smile . impressed with the fast service.

Marjorie K. 
Évaluation :
5

Nothing!

Richard K. 
Évaluation :
1

DROPPED OFF THE 6 X12 TRAILER ON SUNDAY 11/27/22 THE 5TH DAY OF RENTAL,. EMPLOYEE DETACHED TRAILER FROM MY VEHICLE. I OPENED THE REAR DOORS HAD 12 MOVING PADS IN REAR OF TRAILER. ANOTHER EMPLOYEE TOLD ME I WAS GOOD TO GO. I HAVE BEEN BILLED FOR 2 LATE DAYS AND MISSING MOVING PADS. PLEASE CALL ME 727-200-4911

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
1

I told them on the phone that the other Uhaul extended my time until 11/29, the lady rudely said "okay, thank you" and hung up. When I went to turn in the trailer they checked the trailer in and told me I could leave, then they turned around and charged my card without my consent or even making me aware for two extra days

Shonda B. 
Évaluation :
3

When you pay them for an extra day and don't use it you expect to get it back it outside the original contract BUNCH OF THEVES

BrianR S. 
Évaluation :
5

Heather was kind and polite and courteous. Companies need more Heather's to make clients have a great experience.

Elliott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bojkent K. 
Évaluation :
3

Wiper blades need to be replaced

David B. 
Évaluation :
5

Very good customer service, exoplained the vechile very good.

Sandy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel R. 
Évaluation :
2

My name was spelled wrong so I couldn't turn it in the night before I had an appointment the next day and The key file would not fit in the Dropbox even though the manager said it would and then I had to prove to her it would not fit in the Dropbox and then she says well there's a flap down at the door which I did not know there was a flap at the door anyways ruin my time with some friends this morning

rany B. 
Évaluation :
1

UHaul made me run around all over town to find a place that would take the rental trailer. I went to 3 different sites, spending $$ on gas, 3 hours of my time, etc and was told there was nothing they could do but would triple charge if i was to drop it at one of the locations that they initially told me I could drop it. I am owed compensation!!!

Sean R. 
Évaluation :
4

Truck stunk of cigarette smoke.

Derek G. 
Évaluation :
5

Everyone was helpful and got my rental quick

Vashonda E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward F. 
Évaluation :
5

Could be a little more helpful explaining the process of picking up and inspecting and reporting anything

Michael A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
2

Maybe clean the truck? Or have any of them ready? Didn't get the truck I reserved and the one they gave me was dirty. Had to take down a huge window promotional sign myself. Besides any of that, The entire experience was miserable. Don't have the time at the moment but will be calling corporate/customer service to discuss my experience in detail.

Kristin S. 
Évaluation :
5

I don't know start low, charging after that comes up

Petrit B. 
Évaluation :
1

We pulled up to drop off trailer. Waited for 10 munites. A female employee disconnected trailer and walked off. No one said a word. We then hear her asking someone else why we were still waiting there. After another 10 minutes during which she moved the trailer, I got out to see if they needed anything else and to make sure she saw that we had returned moving blankets. The signage says dont get out of the car. She told me I was supposed to have removed the blankets. And those instructions were on wall of the trailer. Horrible customer service. Hopefully everything was checked in correctly as I received no verbal confirmation that we were ready to go.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
1

Ridiculous scam!!!! Brought truck back clean and gas where it was when picked it up, YET THEY DECIDED TO CHARGE ME $30 FOR GAS AND $30 TO CLEAN INSIDE OF VEHICLE!!! DO NOT RENT HERE!

dean M. 
Évaluation :
5

Keep doing whatcha doing!

Calvin D. 
Évaluation :
3

Didn't care for the lady at the desk

Steven B. 
Évaluation :
5

The trailer I rented to haul my couch had a roof leak so the cushions got wet and dirty.

Harry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean R. 
Évaluation :
4

The hitch installer did an excellent job & was finished right on time.

Tim P. 
Évaluation :
5

the ladies who helped me were great and very courteous.

Scott G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Service was excellent

Theodore C. 
Évaluation :
5

All of the ladies at U Haul were awesome. Very accommodating and helpful. Extended equipment when needed. Would definitely recommend to anyone.

Jim B. 
Évaluation :
5

Excellent Staff

Milton G. 
Évaluation :
5

Very clean truck. Fast service picking up and dropping off. Everyone very helpful and pleasant.

Barney G. 
Évaluation :
3

Stood and waited for ten minutes in the office, no one to be found.

Derek G. 
Évaluation :
5

fix the computer system is was very slow and lots of folks wanting to get there equipment and go ! your staff was excellent !

Thomas T. 
Évaluation :
5

Help was very helpful and answered all my questions. An asset to your company!

JOHN M. 
Évaluation :
5

The woman working at time of pick up was very helpful and courteous.

John O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher F. 
Évaluation :
5

The movers I hired through U Haul never showed up.

Kerry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas D. 
Évaluation :
5

The truck was clean and well maintained except it smelled strong of cigarette smoke. Even with both windows down and the AC running at full blast it was discomforting to breathe in the truck.

John W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jack B. 
Évaluation :
5

Hire more service reps …

Brian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy O. 
Évaluation :
4

Great location to rent from :)

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio M. 
Évaluation :
1

Was charged 80 dollars for less than two hours. Never again.

Nicholas M. 
Évaluation :
5

Customer Service at this store was out standing..

Anita M. 
Évaluation :
5

Customer service and everything made it a good positive rental experience. The drive through return was very convenient

Leasa H. 
Évaluation :
5

I still have not received my final receipt via email I only had the equipment for 3,5 hrs. Other than that employee was great

Duane D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don B. 
Évaluation :
5

Tony was knowledgeable, friendly and prompt

Nancy S. 
Évaluation :
5

The personnel was very helpful and showed me everything I needed to know about the truck. Very knowledgeable.

MONTY S. 
Évaluation :
4

Make sure to check that truck can start up before giving customer key. They had to switch my truck to another before I even left the property because it would not turn after the key es in the ignition. Candice was very kind and got me another truck immediately. Lock was not working on first truck either. Everything perfect on second truck.

flora F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shelly Y. 
Évaluation :
5

perfect best place hands down thanks Candice

Chonce M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILSON B. 
Évaluation :
5

Dont charged my card -3x rude holding my money all weekend

Robert S. 
Évaluation :
5

Young man who helped me was fantastic. Young woman with him in office added some smiles to the day. Very satisfied today.

LAWRENCE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
5

Air the cab out after someone has smoked in the truck. I understand you can't make them smoke free but it was horrible! I was nauseous from the extreme smell. Also, my hands were dirty from touching the steering wheel, it needs to be cleaned after each use.

Jodi R. 
Évaluation :
3

The back of the truck wouldn't close and I had issues starting the truck. Additionally, the truck needs an alignment. They did refund me the cost of the truck due to all the issues I had

andrew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald S. 
Évaluation :
3

The staff were just not very friendly. Nothing terrible and I would use the location again but being in customer service sales myself....it could be improved upon.

john D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cecil M. 
Évaluation :
1

I never got the rental until 10am The store opened at 9am. Supposedly, I was to have it for 6 hours to be returned 3p. That never happened. Not only did I have the truck for 5 hours. I was told I went 96 miles in it whilst in town. I was only told to check the gas tank as I did but not the mileage. The people at the store was less than helpful but I paid because I signed the agreement yet I am disappointed with the company requirements and complete lack of acknowledgement. This has never happened with rental with me from Uhaul.

STEPHANIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Youmar A. 
Évaluation :
1

WORST EXPERIENCE OF MY LIFE AT COUNTER AND 19 BUCKS IS A LIE I GOT 114 CHARGE

Fahmi B. 
Évaluation :
1

False advertisement. Instead of paying $20 for a truck I got charged $40 total for an hour. Completely unsatisfied and feel ripped off. Truck that I rented had more than 3 maintenance issues including TPMS sensors, oil change, and regular maintenance issued light. Next time I need to rent a truck U-Haul is gonna be outta the question.

Matthew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl K. 
Évaluation :
5

Very friendly and efficient staff, a pleasant experience.

KEITH G. 
Évaluation :
5

Staff did a great job juggling multiple customers on a Saturday morning. Found them courteous and helpful.

Matt H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Olivia H. 
Évaluation :
4

Employees were helpful but the company behind then is unreliable and uncaring. Will warn everyone not to risk a move with Uhaul ever again. Uhaul would not confirm my pickup until pickup day and then I had to return truck to another city, after I drove 800 miles, because the local dealers had too many trucks on their lots. BEWARE - Uhaul can change your contract, you can't

julie Q. 
Évaluation :
4

There was a couple of cockroaches inside the truck

Guilherme M. 
Évaluation :
1

This is the second time I have rented from thus location and it just seems to be getting worse.

Tara G. 
Évaluation :
3

The 15' truck that I rented was a death trap. Steering was so loose that you had to constantly adjust to go straight. Smell of gas, drove 40 miles and used 10 gallons of gas. Unable to drive over 40 because difficult to steer so had to use side roads doubling my time to drop off items and return. Someone needs to check out that truck but no one seemed to care.

Robert S. 
Évaluation :
5

Staff was knowledgeable helpful and friendly!

susan K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

The attendant told me it was 0,79 cents per mile and it ended up being 0,99 cents per mile. I was also charged for 35 miles when infact I have proof I only went 19 miles.

DEAN H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

The staff at this location is always very helpful when I need a van rental.

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donna C. 
Évaluation :
5

Rien

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
4

Make sure all trucks are clean and in proper working order. The door seal was hanging told the girl working and said its ok and had me on my way. Back of the truck wasnt swept or anything. Yet 2 beds were soaked and now dealing w claims on it. Not how moving is supposed to go. The girl who had red hair was cool chill etc but should have given me a different truck This location is cool but due to this experience ill never use uhaul again. Take pics of anything and everything for the event of any incidents. The GM did what she could do which was refund my rental. Happy about that and she cares about the customers and took responsibility for what she could. Thanks Cara.

Adam B. 
Évaluation :
5

Friendly people

Rene L. 
Évaluation :
5

I didn't actually go to this location the box was dropped off at my new house and I had a wonderful experience using uhaul. I was pleasantly surprised that my things came earlier than expected :)

heather m.  |  Expérience générale 
Évaluation :
5

The driver who deposited the U-Box on my driveway had amazing skills. Very impressed.

andrew d.  |  Expérience générale 
Évaluation :
5

Very pleased but one of my glass lampshades got broken

marie r.  |  Expérience générale 
Évaluation :
4

This time i was not at the store but have been there before .

DAVID A.  |  Expérience générale 
Évaluation :
5

The process was very easy and quick. The staff was very knowledgeable and very accommodating to our needs.

Norma O.  |  Expérience générale 
Évaluation :
3

I didn't have much interaction with this location but everything went smooth

Daniel M.  |  Expérience générale 
Évaluation :
5

Good service.

judy c.  |  Expérience générale 
Évaluation :
5

Store manager Kevin was wonderful! I had Ubox delivered and he covered it and allowed me to pick it up a day early.

jennifer w.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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