Both pick up and delivery went very smooth. It was nice I could drop it off on a sat night when they were closed. That was a great convience for me.Richard B.
Customer Reviews for U-Haul at Seminole Blvd
Pour nous contacter
Seminole, FL 33778
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The trailer we rented had a slow leak in the tire that went nearly flat while loading our trailer. U Haul roadside assistance was fantastic though and came out to our location, was able to easily change out the tire even though the trailer was loaded up & heavy. Technician was great, overall very pleased.MARY G.
Sorry .everyone was very helpful no complaintsDANIEL D.
Le client n'a pas laissé de commentaire.CARL E.
Le client n'a pas laissé de commentaire.DANIEL C.
5 stsrsVLADIMIR S.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Jerry N.
Have those strapping young men come with to load/unload.EDWARD G.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.DANIEL K.
Very helpful. Attendant hooked up the trailer, made sure lights were working, etc very efficiently.Michael C.
Le client n'a pas laissé de commentaire.LONNIE M.
Le client n'a pas laissé de commentaire.niel S.
Le client n'a pas laissé de commentaire.jesus M.
I did not appreciate the last minute change in pickup location.CHARLES D.
Courteous, informative. Equipment was in great shape. Easy rent easy returnTROY M.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.DORIS E.
I got to the location at 6:45 when it was supposed to close at 7:00 and no one was there. Left the truck but wasn't able to complete the online check-in. Called at 7:30am the next morning and was told the truck was already checked in and we were good. Got my final receipt the next day and the truck/trailer wasn't checked in for over 36 hours after I dropped it off and I was charged an extra day. Called the 1-800 number and was on hold for 38 minutes waiting to get it straightened out. Experience was good up until the last part.SCOTT C.
All went well....I was impressed!!BRIAN G.
Le client n'a pas laissé de commentaire.ALICIA W.
This Uhaul location is one of the most well ran branches I have ever experienced.edward M.
Le client n'a pas laissé de commentaire.CRAIG F.
Le client n'a pas laissé de commentaire.CODY B.
The representative who helped me at the Seminole location , I think his name was Sam was amazing! He deserves a raise he works well under pressure and handles adversity well. He really saved the day for meSHARONE B.
Very friendly, helpful and efficient. That's a really nice combination.Dennis H.
Le client n'a pas laissé de commentaire.CYNTHIA MARIE L.
Le client n'a pas laissé de commentaire.KELLY M.
Great job.WILLIAM T.
The trailer was older and did not open and close very easily. It worked, and was Okay, check operation of ramp before renting.RICHARD N.
Le client n'a pas laissé de commentaire.RAFAEL R.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.Randy B.
Main worker was very good/knowledgeable but person helping me, didn't know what to do Place was packed, needs more helpJOHN O.
Le client n'a pas laissé de commentaire.Craig Q.
This location is the best U Haul facility I've ever used. Staff always friendly snd helpfulJOSEPH C.
I don't think the fast friendly service can be improved upon. Keep up the good work.Dennis B.
Customer service was excellentBRANDI R.
Le client n'a pas laissé de commentaire.SAMIEL G.
Best rental experience I ever had. I'm former milita r y a am doing traveled a lot!RICHARD D.
Le client n'a pas laissé de commentaire.VIRGINIA K.
Employees were very pleasant and helpfulDouglass C.
Le client n'a pas laissé de commentaire.ANGELO M.
Le client n'a pas laissé de commentaire.ALEVIL R.
I was allowed to rent a auto transport trailer at around 4:30pm on 4/2/2021 but was told the trailer must be returned that night. My contract says that my rental was due at 10:45 4/2/2021 they charged me full price for a 24hr rental and would not do any type of discounting or a military discount which i have recieved in the past.KIEL M.
Manager was very rude, unkept, unprofessional, argumentative, with not nice inflection in her voice. Truck that I received did not have a full tank of gas, I took a photo of this. I drove over 200 miles and still got charged 0,59 cents a mile instead of the 0,29 cents a mile. I actually ended up needing the truck one more day but instead of re renting it there I took it back and rented one from someplace else. This woman's name was Nina Queen.RICHARD K.
The young ladies running the place is very nice. Thank you for helping me when I needed the vehicle. I only wish that they gave a military discount but of course she does not make company policy. Thanks againDANA C.
Le client n'a pas laissé de commentaire.JOSEPH M.
Front desk employee rude and no help at all. Manager had to get involved.TIMOTHY J.
Outstanding customer service.WILSON S.
Slow leak left front tire. Should have not happened. Showed up at rental to pu the truck and app didn't work right. Couldn't find a person in store. She was out back doing stuff all alone!!! Why no assistance? Cheap to staff one person instead of two! Cheap assholes , imho. Clerk was harried, but I liked her. Not her fault the store environment itself was a shitshow. Mostly, though, your APP sucks balls. Thanks. For nothing.jim D.
Friend was late showing up we didn't pick up vehicle at 7am which was requested. The appt was automatically cancelled no call or text and lucky I checked my email which is how I found out. Upon calling they first said they thought it was out of state rental (was local, secured online a few days before)... it caused some stress on my part having to move out and all but they made a new one for us. Thank goodness there was large truck available ! They were great with our return processFINTAN V.
Have better customer service and employees with better knowledge and attitudesLAURA R.
There's always room for improvement but I can't think of any right now for you guys.BRIAN D.
Le client n'a pas laissé de commentaire.SHARI D.
Have a reminder to fill the gas lol just kidding I forgot lolJAMES S.
Returning truck was difficult. Totally online. Also quoted price increased alot with every question asked. Still affordable and worth it though.RYAN R.
Le client n'a pas laissé de commentaire.Stephen Q.
I waited 40 minutes to rent the truck, that I had reserved, as there was only one gentleman wrecking and the people before me were very needy, not his fault, but, should have more people working. I was late to meet the person and eastward 40 Minutes.THOMAS R.
The staff are very helpful and friendly.The store is nice and neat and they keep their rentals very clean and in working order.I recommend this location and I myself will continue to use this location.A big thank you to the staff for being so nice and courteous.RHONDA W.
Easy and quick, nice peopleCHARLES J.
Don't have the scheduling department cancel my order. I ordered this online and then I was notified by the telephone it wasn't available to location I picked so they changed it to a different location and then when I went to pick it up I was told at that center that the reservation has been canceled not changed over to that location however the accommodated me and did a great job.ANDREW H.
Le client n'a pas laissé de commentaire.Troy M.
I had a excellent experience.RANDALL D.
Le client n'a pas laissé de commentaire.REGINALD M.
Le client n'a pas laissé de commentaire.ARTHUR G.
Le client n'a pas laissé de commentaire.FRANKLIN U.
Razziel is very helpful and friendly, he answers all mu questions and he gives detailed instruction on how to drop off the equipment and where to drop the keys when returning after hours. He is dedicated to his work and has a very good customer service.SHEELA I.
I ordered the equipment on the phone, when I want to get it it was there and ready to go. Very knowledgeable and professional staff.WILBUR B.
Le client n'a pas laissé de commentaire.JOHN M.
Very long pick up wait line. No passenger rear view mirror, safety was a constant problem and someone had to follow the truck, to help the driver change lanes. We could not do as many loads due to this and turned the truck back in early because of this. Pretty sure you nothing will be done about this issue... :(Nancy W.
I was happy with the specific place that we got the truck from however I was not happy with the entire experience. We had reservations for 10am at one location and was there for 1hr. and 45 mins never got a truck at that location because the clerk at the Chevron gas station on seminole blvd. didn't know how to do the transaction and the manager was aware of it and said he would be there in 15 mins. never showed up so I called u-haul and the gave me a different location to pick up a truck, however it was 1230 till we got the truck and I lost the helpers that I had and had to do all the heavy lifting with my husband and pulled a muscle in my back and had to pay extra money because we didn't get our stuff out of the storage in time so I am very upset that I wasn't even offered to have money taken off of what we owed for the truck. We made reservations for a specific time For A Reason and they didn't value our time or our needs. â˜¹ï¸ Very unhappy!!â˜¹ï¸KAREN B.
Nia Queen is so efficient, knowledgeable, & quick in handling the entire process. She made it so easy for us. Highly recommend this location.Una V.
Whoever I spoke to on the phone to reserve the truck was very rude. No customer service concept what so ever. When I picked up the truck I experienced the same behavior from the person behind the desk. I did not get her name but the tag on her shirt ID'd her as the general manager of the site. With her attitude she should not be in front of customers! Other than that everything was OK.JEFFERY K.
Make it so you don't have to wait 25 minutes in line.VINCENT C.
Very efficient and professional service.MARK S.
Short handed, one employee for everything, he did the best he could considering, took me almost an hour to rent a simple trailer. Ended hooking it up my self while he played with computer. Next time.i.will.know, if there will be a next time..Todd T.
This place is ALWAYS fast.JUSTIN T.
Le client n'a pas laissé de commentaire.BRIAN M.
Le client n'a pas laissé de commentaire.VIOLET R.
Le client n'a pas laissé de commentaire.JOSHUA F.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.LYNDA M.
dont falsley advertise showing the overside cargo vans if your going to give a us a utility van instead.. those are two different thong and have totally different capacities. and train your workers better and have a manager or another employee who can fill in if one worker does not show up.Jackeline S.
Be very careful when returning your vehicle to the store. The odometer showed that we went exactly 10 miles. But the gas gauge indicated that we had gone a lot further. They tried to charge us for 6 gallons of gas when we used less than one. There was a lot of arguing, But we finally got the woman to understand that you don't use 6 gallons of gas to go 10 miles. It was a very frustrating and annoying experience. Our only conclusion is that the gas gauge on the truck is not in working order and she would not believe her eyes. She kept insisting that the computer was right! It's unfortunate that people don't know how to do math and think for themselves anymore. So as I said be very careful when renting from the storeâ€¦ I would take pictures of before and after usage.Jessica J.
Checkout and wait took 40 mins. Was charged fuel after putting more gas in truck than when we picked up. Had a receipt showing put fuel in truck right before dropping it off. Would never use this location againCassandra N.
Truck drove and handled great and great on gasDAVID N.
Le client n'a pas laissé de commentaire.Jennifer G.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.LAURENCE G.
Existing damages on truck was not clearly marked with an X. Stickers were worn off or only partially visible.HAROLD L.
Not opening on time. No discount offered for wasting MY TIME But im sure if the equipment was returned late..we would be chargedRICHARD W.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.NORMAJEAN S.
We went this location because the app for self service was not working yo allow us to pick up our truck. An agent advised us to use chome insofar app. but then they asked for a 2nd contact (I gave 1 but did not have 2 that would answer the phone that early on a Sat morning), my other option was to show my passport, great - maybe you could have mentioned for me to bring it with me to the pick-up. Who carries their passport with them! Anyway, the rude agent hung up on me. I called back, got a different agent and she sent me to this location, where I received excellent help. My moving day was delayed by 2 hours due to your app & cs, but it ended well with the Seminole location.SHAWN J.
I didn't actually go to this location the box was dropped off at my new house and I had a wonderful experience using uhaul. I was pleasantly surprised that my things came earlier than expected :)heather m. | Expérience générale
The driver who deposited the U-Box on my driveway had amazing skills. Very impressed.andrew d. | Expérience générale
Very pleased but one of my glass lampshades got brokenmarie r. | Expérience générale
This time i was not at the store but have been there before .DAVID A. | Expérience générale
The process was very easy and quick. The staff was very knowledgeable and very accommodating to our needs.Norma O. | Expérience générale
I didn't have much interaction with this location but everything went smoothDaniel M. | Expérience générale
Good service.judy c. | Expérience générale
Store manager Kevin was wonderful! I had Ubox delivered and he covered it and allowed me to pick it up a day early.jennifer w. | Expérience générale
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