Customer Reviews for U-Haul at Southside & Beach Blvd
Pour nous contacter
Jacksonville, FL 32216
(@ Beach Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service all around!Thomas H.
Quick fast and very great customer. Couldn't ask for better with me being last minute.TWANDA H.
Le client n'a pas laissé de commentaire.Steve C.
All goodStephen S.
Loved the staff!!Dianna T.
Le client n'a pas laissé de commentaire.Duraid A.
Le client n'a pas laissé de commentaire.TERRY D.
Nelli and team were very professional.Robert C.
This location is always my go tooDAMITA H.
Always helpful and ready to serveLisanka M.
I arrived after 300 miles of driving on Sunday, front desk told me they didnt have my dolly but had 2 that needed repairs. One just needed light buld. There was no one that could change a bulb. My heart sank. Then she came back and said she had one. Then she said the reservation on line did not comunicate with the store. Ended ok buy=t shitty experiece,Richard J.
Le client n'a pas laissé de commentaire.Gilbert A.
Le client n'a pas laissé de commentaire.John G.
Great experience from pickup to drop offAndrei M.
Le client n'a pas laissé de commentaire.MANUEL S.
Le client n'a pas laissé de commentaire.ANTONIA B.
Le client n'a pas laissé de commentaire.DARRELL S.
Great attention to customers ! Will definitely be a return customer. Thank you !Ricardo V.
Le client n'a pas laissé de commentaire.Juan M.
The woman who checked me in and out when I returned was awesome! She answered my questions and when I dropped off she unhooked the trailer for me. Just wished I remembered her name. She made my reservation go really smooth !Michael E.
Should be great if the location has parking lot for customers. I don't see any !! Other than that, vehicle was super clean . Thanks for your help !!CARMELO D.
Needs experience loading a low profile car onto a tow. Bottomed out my car twice. Placement of wood to help with loading was wrong and scraped my car. Didn't explain that the contract acts as registration and must stay in the vehicle at all times.Ashley G.
Nothing. People were quick and very helpful to get me on my way.RICHARD P.
Nothing really to improve, the whole process plus the customer service was phenomenalLogan H.
Le client n'a pas laissé de commentaire.raymond F.
Le client n'a pas laissé de commentaire.Jerry M.
Le client n'a pas laissé de commentaire.Troy M.
The front desk lady was amazing! She is very informative and helpful. Went above and beyond for my wife and I. We will be using the service at this location again very soon.Melissa J.
Le client n'a pas laissé de commentaire.TYLER R.
Excellent service and very courteous'OFELIA B.
The truck had part of the front bumper hanging on by one screw, I brought it to the staff's attention they just said yeah we know. It just came off as they do not care about the safety of the trucks and customers. If it did come off and cause an accident a pretty good lawsuit could happen. Also they could of made me aware of the damage already being there. Overall just not professional.Reginald H.
I appreciate excellent customer anywhere I go...ðŸ¤—ðŸ¤—ðŸ¤—RENEE C.
Le client n'a pas laissé de commentaire.Milton D.
Le client n'a pas laissé de commentaire.ROBERT S.
Very courteous and helpful staff.Matthew S.
Reserved a box truck three weeks ago. Received last minute change of location which was further away hence more milage. New location did not have the truck.. Ended up with a van and many more trips with loading difficulties. What is the point of having a reservation? It is not the first time being jerked around by Uhaul. You're the only game in town but honor your reservations better!Peter J.
Le client n'a pas laissé de commentaire.Anthony N.
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.deshia W.
Le client n'a pas laissé de commentaire.LUCILLE M.
Had to wait for 20 minutes for service as the person behind the counter was missing. Also annoying as this was an online reservation and expecting me to pick up the equipment. The vehicle smelled horrible The vehicles bumper was bent not allowing me to open the door. Horrible experience.James T.
Le client n'a pas laissé de commentaire.Benjamin W.
Ensure that you have the vehicle available when an appointment is made online.Patrick K.
The Southside Blvd @ Beach Blvd location in Jacksonville, FL. is outstanding. My company uses Uhaul frequently and this location...ie.. staff and equipment are superiorDaniel S.
Friendly knowledgeable and efficientHeather W.
Nelly and Sean are the best. outstanding customer service.Adolfo M.
Le client n'a pas laissé de commentaire.SALVATORE L.
Le client n'a pas laissé de commentaire.JUANITA C.
Le client n'a pas laissé de commentaire.Charlene D.
Le client n'a pas laissé de commentaire.Paul S.
Very nice staffOlivia L.
Le client n'a pas laissé de commentaire.Jennise S.
The team was awesome and I would highly recommend working with them on any future needs.ERIC F.
Le client n'a pas laissé de commentaire.annette H.
Air symbol alert was on, Hubby didn't notice until he was on the roadâ€¦luckily we used rental for a small short task. Staff was friendly.DAVID R.
Rented a truck and car trailer. Quoted 208 $for 360 miles. Not bad. I returned the truck and trailer, on time, with 320 miles and more gas then given to me. The truck had a maintenance light on for oil, and the right rear tire pressure light wasn't working. So I couldn't tell if something happened while driving on the interstate. After my return, they charged me even more then the quote. 228 $dollars. Worker was snobby and had a piss poor attitude. Sorry you had to do your job. Over all just not a good experience.Clayton J.
Windshield was splattered with bugs that I cleaned and inside was dirty with small insects and cup holder filled with sediment like from a soft drink which I left because I didn't use it.MARK V.
Le client n'a pas laissé de commentaire.JOSEPH L.
Operator drove away when I arrived at closing. I could have been given instructions on dropping the trailer when no one is at the location. As it turned out I had to wait on the phone for an extended period of time to drop off the equipment. Two minutes would have helped and I could have been on my way as well.KENNETHCOLE S.
Staff was welcoming and professional, knowledgeable, pleasant! in and out with no delays or issues! thanks! KenKenneth R.
Le client n'a pas laissé de commentaire.GÃ¡bor M.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.PHU T.
Online reservation system was a nightmare, it allowed me to do a mobile pick up online while it was unavailable at the desired location Second attempt at another location, lock box would not open. Finally third attempt I was sent to this locationJoseph W.
Le client n'a pas laissé de commentaire.FREDERICK D.
Thomas was quick and helpful. No issues.Michael M.
The straps on the auto transport needs to be replaced and the location sucks for customersJoseph H.
Le client n'a pas laissé de commentaire.YULIN W.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.ESTEBAN R.
this place was difficult to get to. Staff was very helpfulLYNDA A.
Le client n'a pas laissé de commentaire.RICHARD P.
Extremely helpful and positive workers. Thank you all for the assistance in connecting the trailer.JOSEPH S.
Hailey was amazing. She was professional and kind. Great person to have at your location.JOSHUA L.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.LEE G.
Le client n'a pas laissé de commentaire.Hugo D.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.Marion C.
Le client n'a pas laissé de commentaire.Aneshia T.
The process was very smooth and convenient. Merci.APRIL W.
Le client n'a pas laissé de commentaire.ILYAS G.
Le client n'a pas laissé de commentaire.CRICKET M.
Thank you, thank you, thank you!Velvet B.
Le client n'a pas laissé de commentaire.Laronda H.
had an appointment on friday and was never notfied that all the parts were available. drove 20 miles for nothing.john V.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.PAUL D.
The best Location friendly staff and fast to love itESAD M.
They are always attentive and easy to work with at this location. I have rented multiple items and bought boxes and suppliesChristopher L.
Overflow afterhours return parking instructions?Steven C.
Employees were extremely rude. When trying to ask questions employee stated just look at your email contract if you have any questions. Upon dropping off rental I was walking to the car and one of the employees beeped at me to get out of the way as he was backing up. He backed up so close that I couldn't even ope. The car door to get it. I said he was rude and he proceeded to cuss at And when I asked him for his name he waked away.Teresa S.
Le client n'a pas laissé de commentaire.Dana B.
Le client n'a pas laissé de commentaire.STUART R.
Le client n'a pas laissé de commentaire.Rosanna P.
Dropped off trailer. Very simple and helpful.Daniel P.
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