Excellent service, very good clean equipment.
JayB P.Customer Reviews for U-Haul at Southside & Beach Blvd
Testimonials From Recent Customers
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Very nice lady working. Several people in line but she was very quick.
Richard B.Stationnement
JEROME B.I arrived 10 minutes before my appointed pick up time. There was a note on the door stating "Will be back in 20 minutes- on a water run." A line of customers started to bill. Another customer called the general manager after we had been waiting 40 minutes and she stated she was down the street and would be on her way. She arrived about 10 minutes later. This delayed my itinerary by an hour overall, which meant I had workers waiting an hour in over 90 degree heat for me to arrive. The manager offered no apologies, other than mumbling, "The bank took longer than I thought." This demonstrated poor management to leave a business for almost an hour when customers with reservation were scheduled to arrive. Also, the app/on line process did not work well. It would close out suddenly or take me back to the first page to start over repeatedly. I did not bother trying to use it when I brought the truck and equipment back. I will say the excellent AC in the truck was a life saver that super hot day.
Carmella P.Quick and Easy
David F.Good customer service - no issues.
ANDREW B.I did the mobile check in very quick and truck was ready! Staff was helpful and pleasant helping when truck was returned. Would definitely recommend this location! Thank you for making our moving day efficient and perfectly priced! Even used one of the mover services to have extra hands to help again it was a great experience!
Maria M.Le service a été excellent. The representatives were very helpful and knowledgeable about services offered at their location. My truck was ready when I arrived, fast checkout, and when I returned the truck. I definitely recommend this location for your next move. Thanks
michelle R.Helping your customers find their trucks would be helpful. Searching around the lot is not the service I would expect. Also suggest not answering the phone on speaker and proceed to talk to someone while waiting on a customer. I would use this location if I was in a pinch. If I have time I would try other locations.
Tami V.Merci
Pavol B.Didn't have the blankets I needed.
JESSE W.Alwasy a great experience at this location. I would not go anywhere else.
Charles H.To ensure the gas Needle is correct before telling the customer. Thanks Olivia
Olivia L.Manager was great. Helped me when the app wasn't working properly. App is still and has been garbage. Uploaded dl when I made res. Did not show up in app at pickup. App slow, glitchy.
Jody P.Mobile check in is a hot mess
Emma N.Staff was not friendly
seth M.When I rented the equipment I was informed I could select my drop off location upon arrival to my destination. Thee was a UHaul location 1,5 miles from my destination. UHaul notified me I had to take the equipment 25 miles from my destination. I contacted UHaul and was told “Tough Luck†- you MUST Drop it Off where we decide. I will be needing a moving truck in December- NOT FROM UHAUL next time
Nolon S.The representatives were very helpful after my original reservation at a different location "couldn't be located." They were able to book me a reservation and even connected the trailer while we were finishing all of the paperwork. I really appreciated all of the kindness and efficiency they showed during a very frustrating situation.
Janeise B.Easy drop off, though the staff didn't really address us just came out and took off the trailer and we left
Mark K.Someone at the reservation center canceled my reservation without notice. Luckily the store had another option for me.
Greg G.Keep up the fantastic service!
ROB I.N/a
Nelcie E.Always a good experience at these location. Love the team at South side & Beach Blvd.
Fred D.Staff members are not nice and not motivated to serve.
Daniel N.manager completely ignored me and left it up to me to hook up the trailer I had rented. And she was the manager.
alan S.Very clean everything be in place goodbteam y'all have keep the good work up
DAMITA H.Very convenience place and professional
Walid S.Lower cost would be nice during these bad times.
Bruce A.The driving condition of the truck was not good. Was late by around 40 minutes to return the truck on a Sunday evening and they charged me an additional day's rent which isn't fair. Wouldn't recommend this location at all.
Praveen M.Rien
Richard R.nothing - service was wonderful and very helpful
Lise S.Nice Folks!
Bernard T.After being screwed over by the first location, they almost didn't let me rent from that location. I want a refund
Keith K.Brakes on vehicle need serviced ASAP
nina B.The truck had a gas cap issue which the location refused to acknowledge as a problem. Before we left town for the move a check engine light came on and they refused to check what it was. They were unprofessional both times we were at the location.
Katharine H.Nothing. Check out/in was great. Very professional employees.
Trevor D.I'll never go somewhere else because now I know the best one UHALL location Specially the lady working there and her name is Nellie is the best and very professional and helpful and any best of the personality she has
SEYEDSAEED H.Check in person seemed disinterested and not keen on helping. They did not handle my rental amounts accurately and over charged.
Darlene S.Fast good service very good staff
Walid S.Great service. I was in and out in no time. I will be using this location in the future. Thanks to the lady that helped us out!!!
victor S.I highly recommend this very professional U Haul location. Everything was ready as requested the location is full service and clean. This place is top notch..
MICHAEL S.Website was convoluted and it doesn't need to be.
Ron J.Uhaul are my favorite I love it
wilma C.Aucun
Ryan J.The manager Nelly great personality very helpful
JAMES A.The staff was friendly and efficient. They were great at scheduling my rental even though it was a short notice. Return after hours was simple and easy.
Gregory D.