As stated, Matt was great, this lady here called me no less than 5 times telling me I better get the truck back and it was not okay for me to have it. I should file a harassment case against this lady. I was clear about me dealing in Wyoming and I would not be back to close to closing time. She continued to call and harass me all day.Jack G.
Customer Reviews for U-Haul at Tel-Nine
Pour nous contacter
Southfield, MI 48033
(@ 9 Mile Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Brandy was very unprofessional she had an terrible attitude the whole time while servicing me she was on her phone as well she wasn't friendly or welcoming I've been renting from this location for a long time but she made me feel like not returning to do any more businessEnchelle C.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.OMARI W.
The individual at the counter was helpful and accomadating; overall a good experience, great customer service.Kevin M.
Very fast ordering online, pick up and drop off was easy. Maybe give a discount if you've used under 50 miles or retuned the truck in under 2 hoursRAJESh T.
No problems service was great.Adrian P.
Le client n'a pas laissé de commentaire.Susan J.
Great owner the man is cool as hell always working to give the best serviceLEVORNE DAVID R.
Le client n'a pas laissé de commentaire.MICHAELDAVID W.
Nothing, all went very smooth !Gary B.
Le client n'a pas laissé de commentaire.Myra B.
The trucks are not maintained well. The truck I rented broke down twice and I was only driving 4 miles from each location. I was on hold with roadside assistance for over 20 minutes and never reached a live person. This caused great issues with my movers because they were on a 4 hour contract. Total disaster!Kimberly P.
Amazing and quick service!UGishia P.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Jordan P.
I Don't know " They were Super NiceJoan P.
Le client n'a pas laissé de commentaire.Muhammad A.
Le client n'a pas laissé de commentaire.Isaac V.
Le client n'a pas laissé de commentaire.Monnika P.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.JAMES H K.
Le client n'a pas laissé de commentaire.Stacy W.
If uhaul truck can be updated with 1. Cruise control and 2. Backup camera, it will be much better experience.TINTIN Y.
Everyone was friendly, knowledgeable and quick!Lisa R.
Le client n'a pas laissé de commentaire.Darious B.
Le client n'a pas laissé de commentaire.jesse C.
Both CSR(s) were complaisant. The lady who started my reservation confirmed that the gas tank was at a quarter of a tank however it was just under that. I had to stop at the gas station prior to starting the rental but I was charged an additional $10 when I brought it back exactly the way I got it. When checking out the evening person was extremely combative and overwhelmed with the five customers in the lobby. She said was rude and kirt. I most definitely will try another location. The experience was extremely unpleasant. The cost was not worth the attitude and irritations.Sharlitarenee J.
Help the customers and hear them out! Show kindnessJanis M.
Le client n'a pas laissé de commentaire.Milford N.
Vendor did send post receipts as requested to. Vendor left equipment in the van that prohibited full use of rented vehicle. They agreed to reduce price, but no receipt means no verification.Gavriel S.
Le client n'a pas laissé de commentaire.CHRISTIANCAIN H.
Everything was greatdeon C.
Le client n'a pas laissé de commentaire.Van M.
Le client n'a pas laissé de commentaire.Samory B.
2 team members one named Kayla and another tattooed lady need customer service training and improve their people skills. Truck that was given to me that had a bad transmission and did not want to start each time it was shut off. I complained to Kayla and the other lady and they both had bad attitudes and bad personalities. Kayla even hung up on me when I asked for her last name to complain to corporate uhaul about my treatment. I told both of them that I was reporting them ymto corporate uhaul.DOUGLAS L.
Le client n'a pas laissé de commentaire.ronald S.
Excellent serviceKelli D.
The staff was very helpful and friendly. I was two hours late returning the equipment and it was not a problem. I would patronize this location again.Saundra P.
Very easy to do business with this store!Deborah M.
Le client n'a pas laissé de commentaire.Damon H.
Jeffrey, the service rep, was professional, expedient, and competent. The service provided was fast and accurate. He made great suggestions which helped me move my house more efficiently. Thank you for the great service!Jerard C.
I have not received receipt yet. Why? I ordered furniture pad via online but recipient and rep said that there were no furniture pad. But I saw furniture pad there. I will never use this.Keiichiro K.
Easy return process, Jeffrey went out of the way to assist me on my Auto Transport return and I am very appreciative for the service I received.Janice R.
Le client n'a pas laissé de commentaire.Emily W.
Le client n'a pas laissé de commentaire.robert S.
Such great people, very friendly and willing to help me solve a wiring problem on my Jeep. I would truly recommend them any chance I get. Merci.John C.
Le client n'a pas laissé de commentaire.Nonda H.
Jeff is spectacular. I don't think you could ever improve upon his service.Janise P.
Le client n'a pas laissé de commentaire.Valerie H.
Le client n'a pas laissé de commentaire.kay W.
Excellent customer service from checkout to checkinLEWYN T.
Le client n'a pas laissé de commentaire.Tracy F.
Le client n'a pas laissé de commentaire.Dheshouen M.
Job well done.Michael P.
The overall is experience was Good! I would just recommend more assistance when dropping the vehicle off and explanation of next steps (ie. I went over my estimated miles by 4, I would have liked explanation on how I would be charged. Instead of me having to go in and out of the store to find out).Breanna B.
I was supposed to receive an emailed receipt but have not received it. When I called to ask for it a message told me there would be a 35 minute wait to speak with someone. So I still have no receipt and the rental is a business expense. I should have just asked for a printed receipt.Janise P.
Le client n'a pas laissé de commentaire.Terrence B.
Le client n'a pas laissé de commentaire.JEFFREY TRENT G.
Le client n'a pas laissé de commentaire.Crystal L.
Brandy was very great!! She was a big help and very professional. Love her energy! Highly recommend!Cherrish R.
The personnel were extremely kind and professional says.ISAAC B.
Le client n'a pas laissé de commentaire.Crystal L.
Le client n'a pas laissé de commentaire.Nicholas D.
Excellent service and they strive to get you in and out quickly.Gary P.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Ronda W.
Le client n'a pas laissé de commentaire.Erika M.
Le client n'a pas laissé de commentaire.Tiffany M.
Le client n'a pas laissé de commentaire.Laterricka O.
Le client n'a pas laissé de commentaire.Cathy S.
Le client n'a pas laissé de commentaire.Janaan E.
Don't allow customers to reserve equipment you do not have. Count the pads you give people so U-Haul doesn't try to steal money from your customers because of your incompetence.Mohammad S.
Le client n'a pas laissé de commentaire.CLARENCE H.
Le client n'a pas laissé de commentaire.MALIKA RENAY K.
Le client n'a pas laissé de commentaire.CARLOS L.
No complaints. Great customer service and equipment worked great.DAVID S.
Everything was perfect. Great Customer Service.VERSHANAVENAY H.
Le client n'a pas laissé de commentaire.Jonathan A.
There were errors input into the system when we picked up the truck, so when we returned it to a separate location we were told we returned the truck to the wrong location and 20 000 miles over the allotted amount (despite having the truck for a single day!). This created a hassle for drop off that was eventually resolved.Julia S.
Le client n'a pas laissé de commentaire.Lorine R.
Le client n'a pas laissé de commentaire.Hagar D.
Very clean and professional thank you God no dramaJimmy B.
Le client n'a pas laissé de commentaire.Dina H.
Le client n'a pas laissé de commentaire.LEVORNE DAVID R.
Le client n'a pas laissé de commentaire.Douglas S.
Customer service was absolutely fantastic and I would highly recommend the U-HAUL at telegraph and 9 mile rd. Southfield Michigan. Keep up the good work.Ketrone B.
Le client n'a pas laissé de commentaire.mae C.
Le client n'a pas laissé de commentaire.Yarazett Z.
Jeff and the team is the best!Darrell J.
Le client n'a pas laissé de commentaire.Andrej Z.
Everyone was very professional, polite and informative.reynell C.
Best experience I have had at U-Haul! Staff was very helpful and check in and return was a snap.Daniel W.
Customer service was outstanding. I was in and out in 10 minutes. Very impressed.SYLVESTER S.
They didn't have appropriate rental trucks I came in for a 15 footer they didn't have any so I was given a 26 footer which was a quarter tank from empty. I assumed I could utilize, immediately after leaving the lot I returned the vehicle and was given a ten footer which was even lower on gas. And the truest disappointment was because I had to use a smaller truck I had to make two trips when I returned the vehicle I was charged for the overage in miles even though I afforded this U-haul to service my needs. So in conclusion I think that I should not have been charged such an exspensive fee which was over $100 for using a $20 ten foot vehicle, very disappointed!Eric J.
Le client n'a pas laissé de commentaire.Ahmed K.
Staff were great; however, cargo van needed servicing for front end which was badly out of alignment. Also, alert kept flashing on the dashboard indicating that Traction Control and others features required repair.Ronald M.
Le client n'a pas laissé de commentaire.Erika M.
Le client n'a pas laissé de commentaire.Chidozie O.
Le client n'a pas laissé de commentaire.Keishawna G.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!