Customer Reviews for U-Haul at Westminster

4 073 évaluations

8001 Federal Blvd   Westminster, CO 80031
(@ 80th St)

(303) 426-6155

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(303) 426-6155

8001 Federal Blvd
Westminster, CO 80031
(@ 80th St)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de VR

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The customer service agents were very friendly. they had my van clean, gased up and pulled around waiting for me. There was a good selection to rent. I will come back to them.

JACK F. 
Évaluation :
5

These guys were outstanding. Polite, Professional, Helpful. I know the world is understaffed and it makes it harder to give good customer service, but these guys were outstanding! Individually, they went were awesome and you could tell the manager created that environment where they could really support the customer. Thanks. Great Location.

Constance R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL ORA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yumiko U. 
Évaluation :
5

Very helpful front counter guy. he was also working propane but was very pleasant and helpful.

MISTY C. 
Évaluation :
5

They were friendly and able to help me on short notice. It was a great experience.

Nicole K. 
Évaluation :
5

Ensure photos, especially of damaged vehicles, are current.

ARNOLD T. 
Évaluation :
3

Customer was called about missing keys to the vehicles. Customer had dropped keys in labeled drop box.

Brent M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
4

Ron was EXCELLENT!!!

JOHN N. 
Évaluation :
5

Excelent

RICARDO M. 
Évaluation :
5

Sam was very helpful and she was very pleasant to talk with. She made my experience easy and made me smile.

CASEY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgina V. 
Évaluation :
1

He gave me a truck that he said had 1/8 of tank had to put gas and I still brought it back with a half tank never had bad experiences there but this time I was disappointed I didn't even get credit for the gas I had to put

Juana L. 
Évaluation :
5

Fine service from the lady at check-in, but the facilities are cramped: small entrance area off a busy road and little space for parking.

Dwight D. 
Évaluation :
5

Sam is awesome and knows everything and very easy to deal with.

JONATHAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Everything managed well but have not received the promised email receipt for the rental. Very good customer service... professional.

Lawrence B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandro P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

The staff was friendly and helpful when I picked up. The online return after hours kept kicking me out, but the staff dealt with it the next morning with no hassle.

Anthony D. 
Évaluation :
4

Cargo van was brand new and drove fantastic. I looked around for a cargo van and no one even came close to The deal Uhaul offered. The price was literally a third of any other rental for the week and that included the 350 miles I drove.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Riley L. 
Évaluation :
5

I have used this facility a few times, the customer service they provided was outstanding renting the truck and delivering it back was a breeze. Thank you, till the next time have a wonderful Christmas and New Year.

Geraldine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
5

I was processed quickly and professionally even with the refund for the extra boxes I had.

RONALD M. 
Évaluation :
5

Make the mobile pick up better

Ashley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan S. 
Évaluation :
3

I was told about a discount because the gas tank was at 1/8 which never seemed to come to pass.

Matthew K. 
Évaluation :
5

The gas mileage on the truck is absolutely horrible. The truck used 2 gallons of gas to drive 5 miles total. They told me it was an old truck, but that is ridiculous.

elizabeth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yumiko U. 
Évaluation :
5

This was a great uhaul location where someone was there to help us and it was quick and easy!

SUSAN F. 
Évaluation :
5

Thanks for the great service!

Jeanie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

These folks are awesome! They went above and beyond, and really helped me out.

morgan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deyanira V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody M. 
Évaluation :
4

I can think of nothing that would've made my experience any better. It was very pleasant.

Jon W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
1

Very much a low rent operation! Not a safe neighborhood.

Rob B. 
Évaluation :
5

The lady who assisted me was both pleasant and professional. She knows the UHaul products well excellent service and equipment

Jimmie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannan S. 
Évaluation :
5

Super easy to pick up my rental with my mobile phone and the staff was super friendly and fast! Great experience!!

Steven M. 
Évaluation :
5

I was very impressed with the lady working there, she was great with her help, hard working lady.

Pilar Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

The lady that was working went above and beyond for us! We have a rough patch with our moving trip and she made our day a little better just by being completely amazing, kind and very helpful.

Jordon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin K. 
Évaluation :
5

I've rented here twice now and both times had difficulties with the online check-in BUT had AMAZING customer service from both the reps who have helped me with these rentals. Throw these guys some bonuses because they are crushing it! :)

Simon C. 
Évaluation :
4

The experience was excellent. Van worked without fault. The Uhaul employee helped me get on the road. Merci.

Donivan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derick S. 
Évaluation :
3

I only used truck for 4 hours and swept it out. I only went 38 miles and I put 3,5 gallons in but got charged an outrageous amount. Fees char5that weren't told. Will NEVER use Again. Thought would be a better company than this!!!!

Conrod C. 
Évaluation :
5

Gentleman at the front desk was pure perfection when it came to customer service. Get that guy a raise.

SLOAN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorothy L. 
Évaluation :
3

While all people were helpful, I was told my truck was not available as it had a broken mirror. She was helpful and suggested finding a other vehicle. While it worked out (I drove with the broken taped mirror), it took 40+ minutes for what should have been much much more efficient. To be clear, super nice person who helped.

David H. 
Évaluation :
4

I did have to go back for the dolly and furniture pads but I should have checked before I left. The guy working there was super nice and helpful and made the process easy

Jennifer B. 
Évaluation :
5

Nice friendly people.

Maxwell W. 
Évaluation :
5

None. Your employees are great. I didn't get their names but because of them I will rent with you guys when moving every time.

Alberto B. 
Évaluation :
5

Chris, the general manager at this location was great. The hitch that was ordered to me came in defective. Chris, short staffed as everyone is now, worked tirelessly to resolve the issue. It's rare to find someone with his level of dedication to his profession. Thank you for your help and hard work.

Brandon M. 
Évaluation :
5

My rental agreement had me returning the trailer to a place off of 72nd & Federal that I could not find. I am very glad that this location was willing to step up and let me return the rental.

Nicholas W. 
Évaluation :
5

The representatives at this location are very kind.

Matthew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT Y. 
Évaluation :
5

Excellent efficient quick transaction got us moving quickly.

Francis D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
5

The location was great, the online checkin process was terrible!

Jesse S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rogelio S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amir A. 
Évaluation :
5

Staff was friendly, empathetic and understanding. Ron, Sam and Chris were all very helpful and informative on what we could do in the future should we come across issues on the road.

DAVID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zulna V. 
Évaluation :
5

The only negative experience was trying to pick up the van with my phone. It just would not work. Everything else went great!

Tanya G. 
Évaluation :
5

Sam was incredibly helpful, friendly and hard working! We had some trouble with the online check in and really appreciated the extra mile she went to to help us. Cannot speak more highly of her customer service!

Alphonso H. 
Évaluation :
5

I had been waiting for a van from Enterprise, four hours after my reservation time. I was very frustrated, then remembered I had seen a van at UHaul. Sam was an incredible help! There was a van there, but needed to be cleaned. I asked her if I could just take it as it was, since I was already 4 hours behind. She helped me get through the whole process very quickly. She saved the day for me and I am so appreciative of her. Stellar employee!!

Catherine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

I had a very positive experience with this Uhaul dealership. Sam Lapp is extraordinary in her desire to provide excellent customer service.

Stephen K. 
Évaluation :
5

Super easy and everything was ready to go. Willl be renting again!

Cara N. 
Évaluation :
5

Keep your awesome staff!

Debra N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol W. 
Évaluation :
5

Best experience with UHaul ever. Thank you

Kara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia W. 
Évaluation :
4

Location didn't have any furniture dolly's nor did they have any 17foot U-Hauls.

Jacob T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale V. 
Évaluation :
5

Nothing, I have no complaints.

Antone W. 
Évaluation :
5

Super helpful service person. I needed to take an Uber back and he searched for a mask for me. He helped me with the Uhaul movers were delay and just talked thru the situation. Super nice person.

Susan M. 
Évaluation :
5

The windshield was very dirty and it was out of windshield washer fluid. The front suspension was so rough riding I couldn't take a drink of water while driving because it shock so hard.

william S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle K. 
Évaluation :
4

The truck (#1533) I had needs some routine maintenance done on it. The tire pressure light was on the entire time, “tire monitor system maintenance required” was also always on the dash board and their was a terrible noise coming from the front driver side wheel well/axel.

Taylor C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jorge D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melvin Alberto L. 
Évaluation :
5

Only issues: Windshield needed to be cleaned on the interior. Difficult to see driving into the afternoon sun. Passenger door mirror would not stay adjusted. Overall, great people, clean truck and accommodating hours.

Alan F. 
Non les évaluations ont été soumises pour cet établissement.

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