Évaluations des clients U-Haul Moving & Storage at 290 & Fairbanks

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 290 & Fairbanks

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lisa S. le

Évaluation :

This was the best and easiest move ever! The ladies I met with UHaul are the best! They represented all that UHaul is and can be. These ladies were knowledgeable, highly skilled and could drive a fork lift and truck like no one else! My belongings arrived safely and were delivered on time and to the exact spot requested. This is the first move without damage. I highly recommend this company and service.

Rosalind S. le

Évaluation :

Very well took care of

Wanda M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lakysha L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nestor A. le

Évaluation :

Jeff has excellent customer service. Even when. Busy he acknowledges all people in line.

Chapa A. le

Évaluation :

I have always used this location..... and always will be back.... great and clean location staff always great

Jacqueline H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Augusta H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberlea P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Juan G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elana L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Don E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Saul D. le

Évaluation :

Location was understaffed. Only one employee was available at the time and a lot of angry customers. It literally took me 2.5 hours to complete my transaction and I had reserved it online ahead of time. The vehicle assigned to me was not located. Although, the single employee was able to assist after two hours and reassign a vehicle.

Rachel H. le

Évaluation :

Contract No: 98493951 Dispatched From: 755057 Seeking reimbursement for 2 wrongful charges of $134.95.

TONY P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marilyn K. le

Évaluation :

Have more associates working on a weekend day. We stood in line for more than 1 1/2 hours waiting for a truck that we reserved. The pick up time was scheduled for 10:00 and we did not finish the process until noon. The computer kept freezing up and transactions took forever to complete. Horrible situation and no compensation!

Andra M. le

Évaluation :

I will always go there because of the great customer service and making sure you are taking care of.

Said C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Derik V. le

Évaluation :

Le client n'a pas laissé de commentaire.

john M. le

Évaluation :

The unloading helpers we're great.

Chastian P. le

Évaluation :

Terrible!

Denmore W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Taquera C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Torhaile B. le

Évaluation :

The front desk was very polite in assisting me and my family with a truck and storage right before closing time.

john M. le

Évaluation :

None

Lauren K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sarados M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Beret E. le

Évaluation :

The man in charge of this location goes above and beyond courtesy to a genuine sense of kindness. Moving is stressful enough, so that extra concern and thoughtfulness is greatly appreciated.

Janae P. le

Évaluation :

Le client n'a pas laissé de commentaire.

takeisha m. le

Évaluation :

Everything went smooth and I received a blessing in the midst.

ZANA C. le

Évaluation :

Any issues were always quickly addressed.

KATHLINE W. le

Évaluation :

Awesome customer service. Facilities are kept well clean, and property is vigorously protected.

Marsha G. le

Évaluation :

I was promised 50 extra miles, no charge because they did not have the large truck I needed. I did not receive them.

JAMAIL B. le

Évaluation :

Great

ELIZABETH G. le

Évaluation :

Yeah

Mellssa M. le

Évaluation :

The people bat this U-Haul are always courteous and helpful.

amber g. le

Évaluation :

Christine was great

Sandra M. le

Évaluation :

The man who dropped them off and picked them up was wonderful. One unit looked as if it was broken into previously. Everything delivered as promised.

Yoda W. le

Évaluation :

The staff was great - friendly, and accommodating.

Melissa G. le

Évaluation :

Lost furniture because door was broken and I couldn't get in to remove my furniture and it was auctioned off and I can't get any return calls from upper management

Alicia L. le

Évaluation :

That was a fantastic experience thank you!

lashonda s. le

Évaluation :

Great service

Elijah D. le

Évaluation :

Michael Flores was the employee that helped me when we were ready to turn in the storage rental and his customer service was excellent. Friendly professional and knowledgeable

kelly s. le

Évaluation :

Shelley was simply amazing to work with. Responsive to all communication and professional. Not facility related but the 24 mandatory blankets is oppressive.

James A K. le

Évaluation :

My boxes were deliver and picked up in a timely manner. No problems.

ROBERT Q. le

Évaluation :

we like your facility, we have use you before.

MARIAN J. le

Évaluation :

Very unorganized.. no one on the same page.. 2 many employees

Mustafa A. le

Évaluation :

Good job

Karl B. le

Évaluation :

I have nothing good to say about the service received from your manager at the time of my rental. I hope you work on her ability to provide accurate information to your customers.

Preston S. le

Évaluation :

The store did not have my Ubox/truck ready (requested it 2 days before) . I waited for 2 and a half hours for them to correct this mistake and I missed valuable moving time. Will not return to uhaul

michael m. le

Évaluation :

Tish was very busy and training a new employee but she was able to provide great service and took the time to explain everything to me.

Bobby B. le

Évaluation :

Staff was professional friendly and helpful. Couldn’t ask for better. Great experience

Luis C. le

Évaluation :

Good option and well organized storage facility.

Judy L B. le

Évaluation :

Never was at the facility so I can't comment on the physical place. I had my Uhaul box shipped from FL to Houston and then delivered to my home and unloaded on scheduled.

JANETTE T. le

Évaluation :

Great location and staff very courteous, friendly and helpful.

tina i. le

Évaluation :

Shelley that dropped off and picked up my ubox was easy to work with, always friendly and very polite. What a hard worker!

Courtney C. le

Évaluation :

I tried on several occasions to get in touch with the manager or the service crew to take the extra hinges that they put on, off my box. I never received help or even a returned phone call!

RODNEY R. le

Évaluation :

Please call or email for details.

Sheryl N. le

Évaluation :

N/A

Maxceine D. le

Évaluation :

I really like the location , the employees were very courteous.

barbara n. le

Évaluation :

Truck rental was excellent. The storage experience was below average. I was quoted $64.10 for my storage from reservation. When arrived, I was informed that the actual rental was $129.00. Unacceptable

Mutahammis K. le

Évaluation :

The owner Rene was very helpful, he even stayed past his shift to help me get my last Ubox out of storage

Adrian S. le

Évaluation :

Great

monica s. le

Évaluation :

Very Nice anda respectful persons .

LAURA R. le

Évaluation :

Never had any issues the 3 years I stored my things there - it was a great experience. Thank you!!

Ashley G. le

Évaluation :

Elevator out. I could never get call back after several attempts and messages left