Customer Reviews for U-Haul Moving & Storage at 51st & Glendale

4 338 évaluations

5024 W Glendale Ave   Glendale, AZ 85301
(@ 51st Av)

(623) 937-3778

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(623) 937-3778

5024 W Glendale Ave
Glendale, AZ 85301
(@ 51st Av)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STUART S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose O. 
Évaluation :
1

Absolutely the worst customer service I have ever experienced. I immediately called when there was a question discrepancy in the fuselage. First customer service agent was nice , noted it and told me just to return the truck as is. Called next day after getting charged fee. Was told to call back following day to talk to manager. Employee that helped me was rude, condescending and should not be working in customer service. I asked for corporate number and she said her general manger was there I could speak to her and kept me on hold and never came back to call, I had to hang up amd call again to get corporate phone number. . I will never recommend this location, ever because of her.

Heather D. 
Évaluation :
5

Bien

AMIR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe M. 
Évaluation :
5

All staff were kind and friendly

John S. 
Évaluation :
4

The truck has been heavily smoked in, and the stench of cigarette smell was setting off my asthma. Besides that though everything was great

Jonas Y. 
Évaluation :
5

Give a small refund if the vehicle is returned with more fuel than when it was picked up.

Charles W. 
Évaluation :
3

The trailer was dirty with oily grease on the floor of the trailer. I should have looked closer when I picked it up. Other than that the trailer worked well. Took photos if you want to see them. Dropped the trailer off much cleaner than I picked it up.

Robert W. 
Évaluation :
5

Damion showed excellent service and professionalism

KEVIN E. 
Évaluation :
5

Courtesy was good, fast and efficient

JOSUE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli P. 
Évaluation :
4

I reserved the trailer weeks ahead of time at a location near my residence. Instead, when the time came for me to pick it up, I was sent across town and spent 2,5 hours traveling back and forth to get my trailer. Uhaul needs to figure out how to keep a reservation. I never get a reservation at the location and time I submitted the reservation for.

James D. 
Évaluation :
5

I waited on hold for 3 hours on different phone calls trying to get my UHAUL. It was ridiculous, I personally wouldnt recommend UHAUL because of this reason.

Kapono K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jovanny M. 
Évaluation :
5

Excellent customer service and equipment

Bruce K. 
Évaluation :
2

The person who performed check in (even though I already completed online) changed drop off location from the one I selected and did not inform me. U-Haul is trying to fucking scam people to charge them more for dropping at wrong site. Changing locations without informing customers

Taylor R. 
Évaluation :
4

Excellent service à la clientèle

Irene S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S. 
Évaluation :
5

Tommica and Adam were very professional, knowledgeable and loved how positive they both were. Your lucky to have them

Patti H. 
Évaluation :
3

I'm the middle of a horrible area with no fencing around building. It's pretty sad when the workers have to take off the trailer wiring plug so that way nobody steals it.

Jason A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

angela S. 
Évaluation :
1

The representative Enrique there at location is rude and was very mean to me. I had ordered a dolly for my move and they did not load it I had to return for it. This location would be better if the representatives there would be more helpful and friendlier to your customers.

Laura H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan T. 
Évaluation :
1

My experience was absolutely horrible - the vehicle and storage unit we had confirmed reservations for BOTH were unavailable. The person said they were triple booked! Spent 1,5 hrs trying to resolve it…..

KYRSTEN C. 
Évaluation :
1

Broken visor in the truck. Truck had a padlock but no key. I had to go back to get the key. The trucks fuel light was on when I picked it up. The pictures did not have damage that was on the truck so I did dispute. I rented a dolly and never received it. Plenty of issues.

Mario L. 
Évaluation :
2

Reserved 26 ft truck was not available on pick-up date. Had to drive 40 miles to get another one which was SMALLER (20 ft) than the one we reserved, and that required us to rent an ADDITIONAL truck from a different company to hold all items. The 20 ft truck was a safety hazard because 2 rear tires were down to the wear bars and the other 2 rear tires were not u-haul load rated (as stated by tech who changed the tires).

Donald R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shenna L. 
Évaluation :
2

The rental 15” truck was very unsafe

KRISTY H. 
Évaluation :
5

Nothing it was very easy traction, Enrique was a very nice agent at this locatoon

Vickie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asia G. 
Évaluation :
5

Along with the Great service the people there are very professional and on task with understanding my needs

MARK S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rodrick B. 
Évaluation :
5

The only issue I had was the radio antenna was gone so the radio did not work. I drove from Arizona to Michigan, long ways without music.

Jamie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vanessa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LeAnna M. 
Évaluation :
5

Love the staff they were very polite and helped me decide what I needed saved money love this store

AMANDA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathan B. 
Évaluation :
5

The 2 employees I dealt with were very friendly and quick. Everything went smooth.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob S. 
Évaluation :
1

Started out good. Then after checking vehicle, still everything looked good. After all checks started vehicle and check engine light was on. We had to drive to another location to pickup other equipment. Lost 1-1/2 hours of moving time.

Edward S. 
Évaluation :
1

It's bad place

Moshtak D. 
Évaluation :
5

Great service. Very efficient.

Dawn M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary M. 
Évaluation :
1

worst treatment i have seen and left the equipment in the garage and notreceived

Moshtak D. 
Évaluation :
2

My chargers are incorrect and nobody seem to be able to pull up the correct information nod has management for the location contacted me after several attempt TI reach the rental location

Andrea C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie D. 
Évaluation :
5

Customer Service was Great!

TERESA P. 
Évaluation :
5

No need for improvement as far as customer service is concerned. The entire staff was very helpful and professional.

Susan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cesiah O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joycelyn B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tyesha J. 
Évaluation :
1

They rented me a non functioning tow dolly. It wasn't discovered until after I loaded the car. I had to drive I safely back to the U-Haul to replace it. Once there, they removed the two dolly from the hitch before the was off causing the employee to hurt his arm and damage to my towed vehicles. I have pictures and I am very upset.

Nick U. 
Évaluation :
1

Take pictures of the truck or rental inside and out especially the gas and mileage i recommend this to everyone.

gloria L. 
Évaluation :
5

Excellent staff. They are very helpful and very kind. I higher recommend this place.

Alberta G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sidora D.  |  Expérience générale 
Évaluation :
4

No complant

javier S. 
Évaluation :
5

Outside of truck was very filthy. Inside ok, but peanuts in the door slot.

JASON S. 
Évaluation :
5

Customer service reservations need to know what the storage units will accurately fit. Got a 5*10 reserved for a 1 bd makes no sense almost didn't have a storage unit

Kierra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pete A. 
Évaluation :
3

Inform customer if items are not available for early pickup. We requested a 15' moving trucks and a regular dolly. When we opened the truck at 7am to get the keys there was no dolly. We had to wait until they opened at 9am to get any more information.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim A. 
Évaluation :
5

Not much im happy with the service I get.

Vival G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDICE M. 
Évaluation :
5

For some reason they said U-Haul they don't worry about the outside it's just the inside so every time I pick up a vehicle and do the check-in you can't tell the damages or windows busted are stars Antigo wash vehicle so a lot of times when I bring it back after washing it you can see all the scratches dents and dings

THEODORE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

olive R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
1

I did the self drop off. I never received a bill, or call. They just charged me. This made me very unhappy.

JENNIFER B. 
Évaluation :
5

Keep doin what your doing

raul D. 
Évaluation :
3

I was supposed to be able to get a month free with a storage and truck rental and didn't. It should not be advertised if it's not true.

Crystal E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilfredo R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jedidiah R. 
Évaluation :
3

Everything was okay, except for the wait time, a busy location with not enough workers.

CHARLOTTE Y. 
Évaluation :
5

Hey when I talk to the people down the store there told me that you guys don't worry about the outside of the trucks man when I come and pick up the trucks they're so dirty you can't tell if they're damaged and then once I wash them I always find dents broken windshields something in these are brand new trucks maybe you should hire a washing company to come wash the trucks once a week

THEODORE F. 
Évaluation :
5

51st and Glendale location is a model location judging from the two times I have been there. They make sure you get your job done.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurenz S. 
Évaluation :
3

Your people say it can all be done on line not true, and I still don't know how to return the trailer on line. I hope I'm not charged extra , I had it for 24 hours and got it back with in the time. But I could not get the app to work when returning the trailer. And wating for an hour on the phone. I called Monday with no results

Mary B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kimberly Y. 
Évaluation :
2

I have a 2022 Jeep Grand Cherokee and when I went to get it installed customer service had ordered the wrong one after been there 2 hours. When I dropped it off for the second time they called me and said I needed to bring it back in a couple days due to they needed a couple people to help with the install. When I brought it back for the third time I was there for 4 hours and they got the hitch on but had the wrong wiring for the electrical hook up. Now I have to go back for a fourth time for the electrical. It was not Enrique's fault but customer service should of known about these challenges a head of time

STEVEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENIN R Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jedidiah R. 
Évaluation :
5

You guys don't need to wash in the outside of the trucks they said they're only worried about the inside

THEODORE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coleen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

benjamin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leon B. 
Évaluation :
1

Better customer service

Joel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean A. 
Évaluation :
2

After damage to my truck during a rental I decided to rent again. The car dolly came off the truck despite the flip down lock being hooked up and locked on properly. No damage this time but this long time customer is NOT happy.

douglas P. 
Évaluation :
1

The whole process was a headache from start to finish. The truck was not in the picture that was sent on where to find it parked, a picture of a dolly was sent. the truck was dirty. The check in process was a nightmare, no where does it indicate you need a reference to have called during pick up, I had a 3 am pickup it was 4:30 am by the time i was able to drive off.

Monica M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar A. 
Évaluation :
5

The team at this location are very focused on the clients needs and very friendly I rent a truck about once a month and go out of my way to get it from them

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
4

Dollies and pads were not in truck. Had to hunt down yard person to get them. Otherwise it was quick and easy.

DAVID F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTA G. 
Évaluation :
3

rental truck had the passenger side door lock broken. could not open the door from the outside. had to leave the window down to open the door.

Gregory H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yunior P.  |  Premières impressions 
Évaluation :
5

Love the employees

Sharon Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

renee d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leslie W.  |  Premières impressions 
Évaluation :
4

I will be a return customer.

Stan J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david w.  |  Premières impressions 
Évaluation :
3

The Storage unit I ordered was not available! I had a confirmation number and the reserved unit that was not really in existence! This was a problem, there really weren't other options which makes one wonder why you even make reservations with U-Haul… but the gentleman, Behind the counter was able to find something that worked. It will cost me quite a bit more not thrilled about that. This is not the first time that I've reserved Some thing from U-Haul they didn't really exist when I got there. Yes I do still use U haul services but I have to say you need to get better at knowing what you have in inventory and making sure you don't double book! I said that I wouldn't recommend U-Haul to a friend there was no maybe offered, I may recommend it but I would let them know that even though you book ahead what you've ordered may not be there so be leery! It ended up OK and I have a storage unit but it's costing me way more and it's not a drive up one I'm a senior didn't really wanna have to put everything on a cart and wheel it around in the buildingAnd made reservations so I wouldn't have to do that but now I'm doing it anyway at a higher price not exactly thrilled. However that being said, the people who actually worked at the store did the best they possibly could with an impossible situation that start it from your 800 number

Lori G.  |  Premières impressions 
Évaluation :
5

Erique was amazing

Christine J.  |  Premières impressions 
Évaluation :
5

Enrique was very helpful

Robin L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARMANDO G.  |  Premières impressions 
Évaluation :
2

I applied online at 9 pm at night and didn't realize they were closed, ok no worries. When I was ready to move in (during business hours 2 days later), I learned that I was given a refund because they had double booked the unit. The refund wouldn't show for a few business days so they wanted me to pay again. I can't afford that. I didn't receive a call or text and unfortunately I showed up ready to move into no unit.

tania g.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamika G.  |  Expérience générale 
Évaluation :
2

tax. Of the employees told us a bold face lie and then lied about that too.

Linda C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sylvia P.  |  Expérience générale 
Évaluation :
5

New to the area and needed a convenient location to store excess property. This location is only a short drive from my apartment. Coty was extremely nice and will enjoy doing business with her . Thanks David

DAVID H.  |  Premières impressions 
Évaluation :
5

A lot of changes with the company but that is good. I felt comfortable with my personal belongings in storage at their facility. The Manager seemed caring.

Ky W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariah A.  |  Premières impressions 
Évaluation :
4

Staff was friendly just the hours was ok to have access.

jennifer s.  |  Premières impressions 
Évaluation :
3

More expensive than other places

DOUGLAS M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sonia l.  |  Expérience générale 
Évaluation :
1

I was a tenant for I believe 2 years. I am giving you the credit included with COVID. This place sucks. COVID saved its life. Good luck.

GEORGE H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcos S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Foster A.  |  Premières impressions 
Évaluation :
5

Great service

Annabelle R.  |  Premières impressions 
Évaluation :
3

Person at front desk was very rude and acted as if I were bothering her when it’s clearly her job to customer service your customers .

Alicia R.  |  Premières impressions 
Évaluation :
5

Couldn't ask for a more courteous , helpful staff. Took care of all my storage needs . Even gave me a upgrade because of elevator issues. I appreciate that thank you , UHAUL. DWB

joanne c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela B.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

terrilynn w.  |  Expérience générale 
Évaluation :
5

I was very please with my access to my possessions. Merci

MARK C.  |  Expérience générale 
Évaluation :
3

Moving into the building was a bit of an annoyance as we had to use the key card for every load. Very inconvenient.

Nancy C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kennan B.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ann N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina S.  |  Expérience générale 
Évaluation :
1

I went there earlier today to rent a storage unit and was helped by a new employee. He was very friendly, but he missed quite a few important details. After completing the transaction, I went to check out my unit. I was not offered to be shown where it was by the office staff, and when I tried to get in through the doors, they didn't open. The janitor informed me I needed to use my card. I was not given a card. I had to go back inside and ask for my card. Not a big deal at this point. I was given my card and was able to get in. When I went to the basement to view my unit, it was locked. I was informed by the personnel in there that I needed approval for them to remove the lock. I spoke with the "manager" Coty, and she said it was approved. So I went to get back in, and the door would not open. After standing there for a few minutes, I went back inside and spoke with Coty again (who was too busy to make sure I had everything I needed to complete my transaction). She then informed me it would take 24 hours for my card to open the doors even though it was checking me in and out. She then pointed out a door that I could use that was in the office (would have been helpful to mention during the rental transaction). I then went and found the janitor and let him know that Coty authorized the removal of the lock. He removed it and asked me where my lock was. I told him that I was told they weren't provided and would have to buy my own (and was not told they sold them there), and he told me that it should have been. I returned to the office again, and asked Coty if I could ask her a quick question, (about the lock), and she told me I'd have to wait until she finished helping the customer she was with. I then told her that I had not been fully helped, and she ignored. I only wanted to question about the lock. At this point, I was thoroughly frustrated with this entire ordeal. When it was my "turn", I inquired about the lock in which she told me "how am I supposed to know you weren't offered a lock?" in a rude tone. I then told her that I would like a refund since if it's this difficult now, why would I want to continue this agreement. She then told me, and in a very rude tone with angry facial features that "Don't take this out on him, he's new!" I said I wanted a refund again, and it was processed. The issue here is that they had a new employee with no training, the "manager" didn't care, and the rudeness when trying to get everything straightened out. I don't work there, so how am I supposed to know the procedure? Coty is a terrible manager, and if you, the owner, check this, please re-think your employee decisions.

Justin B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas F.  |  Expérience générale 
Évaluation :
5

Very satisfied with how the staff at U-Haul (East of 51/on Glendale) have treated me and mine over the years/check out procedure was very easy-I will return to this location when the occasion arises in the future-thank you for a pleasurable experience

JOE N.  |  Expérience générale 
Évaluation :
3

I had a good experience except the time the manager (I don't remember his name), had a problem with me being in my unit longer than an hour. He made it to where I couldn't get back in that night. I was trying to organize my stuff and clean up and grab some things on the way out. He made that very difficult for me! I never had a problem before that, but I thought that was very rude to do that behind my back.

Antoinette m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C.  |  Online Move In 
Évaluation :
5

Amazing experience with entire staff especially from Damian and Michelle. They both were very helpful

CHELSEA R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C.  |  Expérience générale 
Évaluation :
5

I was not unware of your storage facilities, and move in specials when I first went there for a truck rental. I was exceptionally impressed with the way the head manager (Damien) was able to expedite, organize, and resolve business matters effectively. I will always use them as a dependable company, and will recommend them in the future. Merci.

Brian W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet M.  |  Expérience générale 
Évaluation :
5

Dallas the customer service representative who helped me get a storage was very professional and very helpful , delightful to see such a nice person so willing to answer all of my questions and showed me around explained there requirements clearly and I definitely would recommend to others this place is great.

Janet M.  |  Premières impressions 
Évaluation :
2

Horrible customer service locked out numerous times days later still after paying bill could not get in contact with any one in office or management anytime I tried they did not return my phone calls just overall worst experience with uhaul I've ever had

Vashni V.  |  Expérience générale 
Évaluation :
3

Manager told me back in Nov he had taken care of an issue for me. Here we are 4 months later and it still.is outstanding. Then when you try to talk to him he has major attitude. Its ashame, but this is one facility I won't be using again. Thanks Damien for not having a sense of urgency.

Grace A.  |  Expérience générale 
Évaluation :
5

This is one of the best facilities of U-Haul which was much appreciated. Staff very helpful and not pressuring you to purchase something you do not want or need. Service was great!

Mabel S.  |  Expérience générale 
Évaluation :
5

The facility was clean, the reps were very helpful and courteous. I'll definitely give it another visit and recommend to friends and family!!

Brittany H.  |  Premières impressions 
Évaluation :
5

I had the best experience with your uhaul family. Victoria offered me a free rental for my bedroom furniture. Then Damien and Jiose helped me move it into the storage. J

Jacky L.  |  Premières impressions 
Évaluation :
5

Uhaul place was great. The uubox I rented was not. We spent 4 hours loading it only to realize that the door was broken in mulitiple places and would not move past a certain point to latch.

AMY J.  |  Expérience générale 
Évaluation :
5

They are always awesome.

Anna S.  |  Expérience générale 
Évaluation :
1

Li got lo k out of the storageunit ,before i fonish moving my thing in My storages door was left wide open. I ha be furniture sittiing on the elevator and in the door front ecit

Gail C.  |  Premières impressions 
Évaluation :
3

Rented a truck from a young man named Eli half way threw my transaction another gentleman came up and told him that truck was on empty and he said he's too far into it to go back. At no point did he

Grace A.  |  Premières impressions 
Évaluation :
5

I said that i would not rate u-Haul because of the many arggirevation i have experienced, But i must say the U Haul at 51 first in Glendale make all the bitter experience sweet. To 51 glendale uhaul

Angela A.  |  Premières impressions 
Évaluation :
5

Victoria and Hope = amazing!! Service well done by both. Will gladly take them every time!

Kelva A.  |  Expérience générale 
Évaluation :
5

On August 26th 2019 I believe is a Monday me and my brother arrived at that location at 7 a.m. in the morning and thank God they were on time. Michelle in the morning crew treated us very nicely.

davin b.  |  Premières impressions 
Évaluation :
5

I had a storage unit for a little over a year with hardly any trouble. Any issue I had was corrected immediately and with little hassle.

Eloise O.  |  Expérience générale 
Évaluation :
5

As always, Damien and his staff were very helpful and friendly! Will continue to recommend this U-Haul location to family and friends!

Carrie E.  |  Expérience générale 
Évaluation :
5

Where very good

Levein W.  |  Expérience générale 
Évaluation :
5

Awesome customer service and was very helpful.

Jose O.  |  Premières impressions 
Évaluation :
1

Only one guy working desk. He's trying to do everything. We also witnessed a drug deal and someone living in the storage facilities.

Deanna M.  |  Premières impressions 
Évaluation :
4

Na

martin q.  |  Expérience générale 
Évaluation :
5

No lighting

Diane V.  |  Expérience générale 
Évaluation :
5

Very nice and smooth.

Diane V.  |  Premières impressions 
Évaluation :
5

Thank you for making this process so quick and easy!

Anna G.  |  Premières impressions 
Évaluation :
5

Amazing service

Indigo B.  |  Expérience générale 
Évaluation :
5

The staff here is amazing! They made my experience very personal and I would recommend them to anyone looking for a storage unit!

Christy O.  |  Premières impressions 
Évaluation :
1

U-boxes were delivered to my house & the following day charged another month storage. Over two weeks still not refunded as I told it would be.

Brandt B.  |  Expérience générale 
Évaluation :
5

I'd like to thank the staff they we're friendly very helpful checking in and checking out, my family and I would use u-haul again. The McKay family.

Terri M.  |  Expérience générale 
Évaluation :
5

I rented a storage unit for approx. 7 years. I never had an issue with staff or the facility. In fact, the staff worked with me when I missed payment. Merci de votre coopération.

ANDREA B.  |  Expérience générale 
Évaluation :
5

Steven gave wonderful customer service, he's very Helpful , nice, and fast.

leija b.  |  Premières impressions 
Évaluation :
5

Great service.

Louis G.  |  Premières impressions 
Évaluation :
5

This is my favorite UHAUL store because every associate actually listens and point in the right direction 👍🏾

antoine p.  |  Premières impressions 
Évaluation :
5

Damien Camacho was so helpful your company On 51st and Glendale 5024 West Glendale ave. Glendale Arizona 85301 is the only one I ever deal with period for all my uhaul and storage needs thank you

Chello T.  |  Premières impressions 
Évaluation :
5

Staff was friendly and helpful with all my needs. I do wish the storage still had 24hr access as is posted all around the facility, but I understand why the hours are restricted.

Jennifer J.  |  Expérience générale 
Évaluation :
4

I like the service that I received, and the trip across country was very good, and when I had a problem there was someone sent to my location took care of the problem and I was back on the road,

larry g.  |  Premières impressions 
Évaluation :
5

Staff was friendly and helpful

Jennifer J.  |  Premières impressions 
Évaluation :
5

Damian was the best manager he worked with me to the end all of his staff was very polite thank you !!!

Jannifer P.  |  Expérience générale 
Évaluation :
5

All associates concerning my visits are the best most Outstanding team of people I have ever met at any establisment concerning Storage. Efficient, courtious. My #1 go to for rental & storage Tks.

james s.  |  Expérience générale 
Évaluation :
5

Sergio was a great help he goes above and beyond in taking care of you ... Sergio deserves a raise!!!

Richard Z.  |  Premières impressions 
Évaluation :
4

None.

william s.  |  Expérience générale 
Évaluation :
5

Damien is without a doubt one of the nicest people I have known. It did not matter what we needed he was there to help. We recommend this facility to everyone we know!!

Patricia W.  |  Expérience générale 
Évaluation :
5

Owner is friendly and helpful. Would recommend.

Rick T.  |  Réservation 
Évaluation :
2

Horrible at calling people back. Refused to work with me when i fell behind. Horrible experience

william r.  |  Expérience générale 
Évaluation :
5

I am sorry I forgot the agent's name but he was so polite an patient even though the computers were not working properly. Thankj you.

JUDITH C.  |  Réservation 
Évaluation :
5

Damien and Kayla and Crystal were excellent at this facility, very friendly and helpful. too bad the rest of the people I talked to from Litchfield Park and Regional office was not as accommodating.

lowell t.  |  Expérience générale 
Évaluation :
5

The staff are my new friends. They provided a proper lock to my storage after I was hundreds of miles away, and I even got the newest possible truck for my multi-state drive! Thanks to Damien and crew

Kathy L.  |  Expérience générale 
Évaluation :
4

Thanks

Betty M.  |  Expérience générale 
Évaluation :
4

Damien is very helpful and professional.

deb l.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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