Évaluations des clients U-Haul Moving & Storage at 51st Ave and Northern

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at 51st Ave and Northern

Cote générale :

Marcos G. le

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I had an issue several times. Water got in my storage and I called to report to the office. They told me I need it to call the insurance people. When all I wanted was to get a different unit. leave!

Lisa R. le

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Customer service was horrible. Dallas was very rude.

CARMEN O. le

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Damien was very nice. His staff was kind and helpful.

Chad G. le

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Things went smooth, service was good

KEVIN L. le

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Would definitely consider getting a storage again here if i needed it again one day

Douglas N. le

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It was fast and friendly.

Deborah W. le

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Good customer should be acknowledged, and that's exactly what I received on 10/2/19 from Damien Camacho. U-Haul should be proud of his abilities to problem solve with a smile. I left very satisfied.

ADRIENNE L. le

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My response to this email is the number and email is been used by someone that have no authority to used and I'm trying to get this fix with no help from anyone.

Gratia S. le

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Thank you for taking care of us

laura w. le

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Very helpful and friendly employees at the office and on site. Also very helpful free courtesy cart on site.

Caelan S. le

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This U-Haul provided great service.

HIRAM L. le

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There is no staff and 51st Avenue northern U Hall also poor communication and customer service Phoenix Arizona and Glendale az.

Geneva S. le

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They helped make sure I had what I needed they stayed even when there shift ended to make sure I was taken care of

Alexia J. le

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It never seems that our camper was Secure as there was always vagrant sitting on breaking into the camper that I spent a lot of money on. This is the reason we chose to move from the U-Haul facility

Marcos G. le

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Awesome customer service!!!! The front desk ladies made my day!!!! After having an awful move out the girls brighten up my day. Keep up the good work ladies!

stan w. le

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Very helpful in as far as the truck and contract office is located 5 minutes from the storage buildings. They had me follow one of the employees to the storage facility and show me how to use the gate

Dale M. le

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Had a good experience when I went in to check in at the Glendale & 51 location. Great customer service there.

Mary W. le

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Totally unsatisfactory. Don’t do it if you want to keep your sanity. A nightmare from day one. Cost almost tripple. For 5 more feet of storage. Forget the free month. Mgmt never called back .

rebbeca k. le

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Need better instructions on main office as opposed to the actual address of the unit I rented.

Dan B. le

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phone access could be better

kila m. le

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The sale representative was very knowledgeable she was courtesy out standing service.

Micha K. le

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The storage doors are flimsy and its overpriced. I was also told I would get $35 off my one time late fee if I set up autopay. This never happened. I was told it would be refunded when I moved out.

Kenneth W. le

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Friendly, knowledgeable, took care of everything in a timely manor.

Sara W. le

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Damien was very helpful and attentive! He was able to unlock our storage unit right away so we could start unloading our car full of boxes. Unit was VERY clean, high recommend! Thanks Damien!

Carole J. le

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Professional, knowledgeable, friendly, fast and helpful!

paula c. le

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Was a great experience.

David F. le

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Everytime I visit this store I am always satisfied with the professionalism of the staff and management.. Thank you David

baneen a. le

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Unprofessional service. Waited an hour and half for the key to be removed for my storage unit. Movers were delayed and I was fined

STEVE M. le

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Great , clean and climate controlled.

Dan B. le

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Everything was good, Lisa was a very big help. The only thing is the parking space is tough to get into and I'm concerned if someone moves in next to me. I may be looking for another space.

Tiffany W. le

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First nothing in my paperwork or confirmation stated that I needed to go to another location to get my access information then I get back to my storage already having a lock and unable to find help

Alexia J. le

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Thank you

David F. le

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Outstanding service and friendly staff who are professional and vary knowledgeable....The owner and his team have a great quality about them. Thank you for a great experience. David

GRACE G. le

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I WOULD REUSE THEM AGAIN☺

Matthew C. le

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Na

William C L. le

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Very knowledgeable and helpful reps. I felt confident with the great customer service. Beautiful facility.

Dwayne W. le

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Excellent service. Everyone I came in contact with was polite and professional.

MILES H. le

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We had some problems with the reservation in the beginning but Damien from the Glendale, Arizona location went above and beyond to fix our issues and left a very good impression on us.

William C L. le

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Clean and secure unit. Beautiful state-of-the -art complex. Courteous and helpful staff at the U-Haul office. Very happy! Thx. William C. Levenson

Teresa S. le

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Everyone was very helpful.

David F. le

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Outstanding customer service.

Alexia V. le

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Damien was amazing. His service is amazing. Both The 51st & Northern and 51st & Glendale locations are great.

Heidi S. le

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Customer service is great and helpful!

David C. le

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The customer service was excellent.

elaine e. le

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I went to the 51st ave and glendale location..great experience .the staff had been very helpful and accommodating one person that really stood out was Damien but overall Thank You to the whole staff.

Marisa M. le

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our truck came our stuff is in storage unit,Adam was great and helpful and professional,he was friendly and very kool!! Thank you Adam Marisa & John

Alexia J. le

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The U-Haul staff was amazing however when I received my email confirmation for my reservation it did not tell me to go to the Glendale address they had me go to the northern. Please correct this

Eileen Stacy H. le

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Exlent service its nice to deal with one who knows the. Service makes all the difference in the customer relations. The one who helped me was fast and answerallquestios. Above and beyond exceptional

Kenneth P. le

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Transaction was very smooth

ISABEL F. le

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Thank you I will come back to rent a storage in the future

edna w. le

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Was very helpful.

STEVEN D. le

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It was a little bumpy at first with the change over of ownership but overall it was a really good experience. I would use UHAUL again and would recommend them to others. Thank you

TYLER B. le

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Great

Regina W. le

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Damien, Crystal and all of the staff at this location are 5 stars! The prompt service and attention to detail concerning my needs for my move was simply perfect! Great team...great service!!

Barbara G. le

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Thank you so much for all your help!

richard G. le

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Friendly staff, went above and beyond to help me get situated.

William K. le

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No comment. We never used the unit. I got something a lot closer and covered.

MARGARITA B. le

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Very friendly and most of all very convenient service!

VICTORIA D. le

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So fricking bad!!! Good lord! I havd NOTHING but issues with uhaul!!! Not worth it, not worth all the issues, save yourself the time and energy, DO NOT USE UHAUL!!!!

MARCY B. le

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Thank you.

MARIO A. le

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Very good place , thank you

ARTHUR M. le

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Excellent service

linda z. le

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I am very pleased with the service you provide

Eduardo C. le

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I was treated with the highest caliber of customer service Thanks again!

ANN B. le

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Facility was well maintained - both interior and exterior. Carts are available at multiple entrances to help move items.

DANI K. le

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I refuse to do business with U-haul. DO NOT CONTACT ME. DO NOT CALL ME. DO NOT EMAIL ME. Any charges by U-Haul will be disputed and my attorney will contact management to persue legal repercussion.

ELAINE MARIE S. le

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Great