Le client n'a pas laissé de commentaire.VICTORIA N.
Customer Reviews for U-Haul Moving & Storage at A&M University
Pour nous contacter
College Station, TX 77840
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Hector T.
Very helpful staff that went above and beyond!VICTORIA N.
Le client n'a pas laissé de commentaire.Terry H.
Keep up the good workcarol A.
Le client n'a pas laissé de commentaire.Carol B.
Y'all need to check your fuckin trucks to make sure they're up to DOT because I got a truck with a broken headlight. You're lucky I didn't get a ticket or else you'd be held liable. Don't hire idiots.MEGHAN A.
This was a wonderful way to move. BRIAN was excellent and and helpful!! GREAT customer service!!!Juanita R.
Le client n'a pas laissé de commentaire.Richard M.
I was lies to by the man at the desk. He claimed the dolly was 59. When I questioned him he said it was because it was a one way rental. He soda the printer was broken so he could give me a receipt for the dolly. When I got the detail he had snuck in insurance and the dolly was only 12 $. I want a refund as he completely lied to me.Gena H.
Picking up and drop off both flawless. Thank youJohn S.
Le client n'a pas laissé de commentaire.Diana W.
Probably the most efficient location I've ever rented from. The staff was on top of every part of the process and made it as seamless as I could hope for.Robert D.
Le client n'a pas laissé de commentaire.Eduardo A.
Le client n'a pas laissé de commentaire.Carl G.
Le client n'a pas laissé de commentaire.THOMAS N.
Le client n'a pas laissé de commentaire.Brandon W.
Le client n'a pas laissé de commentaire.ALEXIA H.
The university store personnel are friendly, and knowledgable. I rented a 25 ft and 10 ft truck in one week. All was perfect. Now, the store down Texas Ave where I had storage for many years moving out last Monday, I will never recommend for with the exception of the young, blonde lady and large, black man, meant to be descriptive only, it is waste of time to go to that location. The other 'help' wander around, argue with customers, just walk away, basically provide no service and are rude. I have moved my storage and will never go back. There is always a parking lot full of rental trucks plus the extra lot behind the building but there is never a truck available for rent. It does not matter if for a day or multiple days. It does not matter one way or round trip. It does not matter if one walks in or calls ahead. Your largest location in the area is the worst in the area of all brands represented.Patricia M.
Mark and Dallas are always professional and friendly! I've rented 5 trucks in the last 6 weeks and knowing the guys will take care of business is one less stress for my busiest time of year. Merci!Clayton W.
Everything was great. Josh was very helpful. No complaints at all. Only compliments.Kent L.
Le client n'a pas laissé de commentaire.SCOTT ARTHUR S.
Truck was damaged but staff walked me through reporting processJeffrey B.
Le client n'a pas laissé de commentaire.Vincent R.
Le client n'a pas laissé de commentaire.Thomas J.
They were as usual very helpful thank youLavonda P.
Nothing service was fast and friendly, as soon as I pulled in I was greeted with a worker that helped me out the truckSharon M.
Mark was very helpful and a pleasure to speak withRob J.
Le client n'a pas laissé de commentaire.SEFRA L.
I had a 645pm reservation. I had completed the online reservation. I had to walk to the store because I did not have a car. When I showed up, the U-Haul employee was locking the door. He said that they could not rent to me because they were closed. I told him my situation, and he was the least helpful, in empathetic employee I have ever felt with in my life.Ryan F.
Le client n'a pas laissé de commentaire.JENNIFER W.
Le client n'a pas laissé de commentaire.Brandon B.
Great customer service. Easy drop off processSarah C.
Outstanding customer service. The loading ramp on the truck would not work, so returned it and was given a different truck. It was a smooth and easy transition - cheerful and professional. As a courtesy they comped the dollies. Overall it was a very good experience.Theresa L.
The top left part on the unit was leaking water from the rain. Sever al of my boxes, bags, totes and 2 box springs got wet. After paying almost 300 dollars to rent the uhaul and then having all my items get wet making me have to repack most my items before placing them in storage.Samuel C.
Le client n'a pas laissé de commentaire.CONNOR K.
Back the truck out and have it headed out - this location is very tight and that would really help your customers on their way and reduce congestion when busy. It would be an appreciated service.Thomas B.
Le client n'a pas laissé de commentaire.CLARISSA C.
Le client n'a pas laissé de commentaire.Vernon S.
Le client n'a pas laissé de commentaire.Ryan Y.
Le client n'a pas laissé de commentaire.Raul A.
Le client n'a pas laissé de commentaire.Suzan C.
Le client n'a pas laissé de commentaire.Eavin A.
Easy drop off after hours. Was great.Rafael A.
Le client n'a pas laissé de commentaire.Jason O.
Le client n'a pas laissé de commentaire.LINDA W.
It was exactly what I needed, at a fair priceAlan J.
Le client n'a pas laissé de commentaire.Marie N.
Mark was so helpfulROBERT H.
Le client n'a pas laissé de commentaire.LAQUIRE K.
windshield could have been clean..Everett P.
Le client n'a pas laissé de commentaire.STEFANIE S.
used mobile app but assigned a truck that was NOT thereHeinrich B.
Always straight forward at this location and great staff. Mark is awesome and puts a smile on your face early in a morning!RUSSELL F.
Look like the store needed more Employees. It is hard for one person to handle 3 customers.JEFFREY O.
Le client n'a pas laissé de commentaire.Victor W.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Kenneth Y.
Friendly, fast service. Equipment was well maintained. Professionally run business.Brian M.
Very helpful with the car hauler!Adrian G.
Le client n'a pas laissé de commentaire.Ahmed H.
Check in is cumbersome but the friendly employee made it just fine. He was so helpfulCarolyn K.
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.SEAN S.
Start over.Jeremy S.
Le client n'a pas laissé de commentaire.Joann A.
Le client n'a pas laissé de commentaire.Reynaldo L.
The only bad part is very little parking space at that location.DEVON B.
I did a one way trailer for a car and still have not received my receipt for this stating it was turned in. I was told it would be an hour till it was emailed to me and have not received it 12 hours later.Stephen D.
All perfect.RUBY A.
Le client n'a pas laissé de commentaire.KIMBERLY M.
Agent was prompt, courteous, and reflected good company values.TIMOTHY R.
Le client n'a pas laissé de commentaire.brian W.
Polite, efficient, accommodating staffRichard R.
Le client n'a pas laissé de commentaire.Suji J.
I feel that the people who work there are not interested in their work I feel like they do not want to be there, they do not have a good attitude to treat a client, I am sorry for saying this but they need training on how to treat clients this is for the two branches who are in college stationAlberto M.
Le client n'a pas laissé de commentaire.Erika G.
The trailer had preexisting damage though didn't seem to be noted.Dianne D.
Friendly and professional! Was impressed that everyone wore clean, pressed uniforms. Excellent service. Fast and organized. Felt like I had been informed of all my options!Linda H.
Mark provided exceptional customer service. Worked to accommodate our needs.Robert H.
Good customer supportCESAR O.
Le client n'a pas laissé de commentaire.Delbert C.
Le client n'a pas laissé de commentaire.Delaun H.
Le client n'a pas laissé de commentaire.Deidra D.
Le client n'a pas laissé de commentaire.Ethan B.
Mark and the team are always very approachable and helpful - I highly recommend this locationRussell F.
They were super friendly, very accommodating. Answered every silly question I had.Jason S.
Best service, Dallas Briles made everything run smooth. Merci.KATHERINE M.
It was hard for me to guess how much gas to add to bring it to correct amount. It would be super helpful if the chart suggested thatTHERESA H.
I have not used UHaul previously so I don't have any other location for comparison. The individual who helped me load the plastic crates was very polite and professional. When I returned the crates the staff member was not as helpful. There seemed to be confusion on how to process payment from a tax exempt entity, so I recommend more training in that area.Ashley S.
The facility needs to be cleaned. The restroom was so dirty.Jeanne L.
Staff was very cold and direct. Ignored me until I started parking the equipment myself (was outside and saw me) and then finally decided to assist in location.PAUL L.
Le client n'a pas laissé de commentaire.Jourdain F.
Great Customer ServiceWILLIE J.
Le client n'a pas laissé de commentaire.Linda O.
Le client n'a pas laissé de commentaire.Rick C.
Le client n'a pas laissé de commentaire.Valeriano L.
Everything went very smoothly, staff was amazing and very helpful.I would recommend this location to everyone, A+ Customer Service. I was very pleased with the high level of service I was given. Thanks Ryan HRyan H.
I was disappointed in the customer service I reserved a contactless rental. I recieved the wrong truck number. A employee left in the truck that was assigned to me l assumed he was getting gas.Cecile B.
Mark my customer service agent was on top of it these day. I had wanted a 6x12 enclosed but none was available so I was going to settle for a 6x12 open top. When I arrived I saw a couple of enclosed trailers and asked Mark about them. He told me that I could have one as long as I brought it back Saturday pm since they were reserved for Sunday am. What a blessing Mark is. The trip went perfect and I had the trailer back by 8pm on Friday. Thank you U-Haul.MICHAEL R.
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