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WILLIAM M. | Expérience généraleCustomer Reviews for U-Haul Moving & Storage at Airport
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything about this rental was difficult. I have called and complained numerous times.
London C.Give the associate a raise , keep her and the lot attendant happy. It'll cost you money to loose her. I don't know her name but she is stellar.
michael M.Charge a flat fee for blanket rental, and no extra $20 for dropping off a trailer late on. A Sunday that has limited hours.
Adriane P.Easy checkout
Thomas S.It was my first time renting a moving van and it was an easy experience. The staff was friendly and the service excellent.
Doug B.I would say to make sure you go over how to load and unload a vehicle.
Steven M.Nothing - simple and easy!
Kevin H.Nothing… The staff was fast, friendly, and informative. The product was solid and affordable.
Steve J.The service was quick and very understanding of what I needed.
Russle G.The 5 X 8 closed trailer that we rented had a short in the light wiring. It blew a fuse in our truck. The running lights in the trailer were not working when we pulled out of Pittsburgh on our way to Hartford, CT on Monday evening. We had to take out loaded trailer to UHaul and they could not fix it, but offered to replace the trailer. Since it was dark, we lost a whole day and decided to start driving the next (Tuesday) morning with the damaged trailer. Hence we lost a whole day. It was not a good experience at all. We also had safe move plus. UHaul should maintain its trailers better. I blew two fuses in my personal truck, the one I replaced also blew.
Ashok A.Simple after hours drop off.
James G.They were very nice when I dropped the truck off
STEPHEN W.This the 2nd time renting from this location, the whole experience was seemless. Very Friendly staff, very efficient and start to finish it was great
bonnie M.Nothing,friendly, prompt and helpful
Michael P.Although the equipment was clean it had a very strong odor of Marijuana. I was in such a hurry to leave and get loaded up that I didn't have time to complain. Other than that they were great!
Lemuel C.Very efficient and easy process. Staff were very helpful. Wonderful moving experience.
danny B.They wouldn't accept the trailer. They sent me to another location.
Rich G.I have used you multiple times and will use you again because it is so easy to pick up and drop off Thank you
Mike H.Everything was great. Communication, service and equipment.
Roger P.Always great service
Marlene L.Fuel gage was not on full when picked up even though told it was. Headlight was out.
Emma S.Nicest crew I've dealt with
Marlene L.Show the customer upfront a fee for after hours services. " Surprise you , were charger 20plus " it was very honest.
Luiz D.Truck was ready and was very quick to pick up and drop off. Personnel amical.
Richard K.Super easy return. Friendly folks!
Lorraine M.Not get hit by another uhaul
Joshua T.Pleasant and efficient staff, everything was done correctly and professionally.
Joseph B.My only complaint is my contract and the receipt showed 3/8 tank of fuel and I assumed the amount was one notch less because that's what the van had truly…so because it looked like the gauge of picture gauge on the contract, I assumed all was kosher. The problem is when I returned it with what it had when I left, I was charged for one gallon. This is oversight on my part but also on the establishment for marking it to have one notch fuller than it had. Little thing, but worth mentioning.
Jonathan C.Nothing, great service.
DAVID B.The truck smelled of cigarette smoke. For a long ride it was most unpleasant for someone who doesn't smoke.
Carol G.Nothing. Very professional
Neil V.Note the TOTAL cost of the rental to eliminate surprises. In the final BILL online include extra mileage costs and taxes. Don't hide this information but have it in plain view before coming in to pick up vehicles.
Matt D.Everything is always on point. No suggestions. Thanks!
Chris R.The drivers door was hard to close so the air got in. Had to slam it hard over and over
MARY D.Rien
John M.Dave the manager was very good to me. Very helpful and knowledgable.
Daniel B. | Expérience généraleQuick and easy drop-off and checkout.
Gregory H.Nothing. This is a model center
Michael B.Truck was a handful to drive, borderline not safe. Shakes and vibrations @ speed. When I mentioned it to staff @ check in, it was shrugged off.
Mark H.They were kind and professional every time we had an encounter. Very understanding
Tammy C. | Expérience généraleThis store really went above and beyond to help my family after our moving company failed to pick up everything they were supposed to. They allowed me to exchange my rental for a much larger vehicle, hassle-free, in order for me to keep my move on schedule. U-Haul will forever be my go-to moving partner.
Jay B.Have a full tank of gas when picking up. We had 1/4 of a tank
Marion K.Excellent customer service! Thank you Moon township Uhaul
Carol L.Employees very helpful and friendly
gale b. | Premières impressionsQuick and easy service, in and out, very polite staff. Oh and inexpensive as well. What's not to like?
Craig H.I used the "1 month free" after moving. The staff was very helpful. And the facility was easy to access.
Mike D. | Expérience généraleNice unit and staff was great...the only issue is the rate was raised immediately after the first month by 28 %... that seemed a little shady.
Shawn C. | Expérience généraleDave was always extremely helpful with me!! He was always very patient and kind especially when my husband was deployed over seas by always working with me regarding storage!! Highly recommend this Uhaul storage location!!!
Amanda M. | Expérience généraleNot having lighting in the storage unit was a challenge . Otherwise excellent and efficient service.
Kimberly C. | Premières impressionsThe only reason for cancelling the storage unit was because I became I'll and needed to cut expenses.
Carol Y. | Expérience généraleThank you for your services
Wyman R. | Expérience généraleStaff is super nice and helpful. I would definitely use again or recommend to friends and family.
deborah h. | Expérience généraleExtremely clean and well taken care of facility with competitive pricing! I would highly recommend!
Karen R. | Expérience généraleNice to have a month free after a move! Very helpful.
Mike D. | Premières impressionsThe staff member that helped me check in was super helpful and informative. Took the time to explain the elevator system which I'm sure would have stumped me at some point. Took the time to walk me down and answered all my questions. His customer service was greatly appreciated.
Christopher B. | Premières impressionsJake was very helpful when I first rented the unit. Sebastian was also very helpful when I was checking out. Thanks for everything!
Mary Jean B. | Expérience généraleThank you, kindly Have A Fantastic Day!
tamyrah m. | Premières impressionsExcellent customer service and seamless storage unit check-in and cargo van rental. Staff friendly and helpful.
Paul Z. | Premières impressionsvery helpful staff
John B. | Expérience généralewas being charged for my storage unit i canceled months ago.
leah k. | Expérience généraleVery pleased..
Todd S. | Expérience générale$100 for a tiny broom closet sized storage is a compete rip off. And it made it seem like when I reserved it that it would fit the contents of a one bedroom apartment. Super disappointing
Allyse H. | Online Move InU-haul Moon Township Pa is the best storage place I'm I've used! Thank you Val
valerie m. | Expérience généraleVery knowledgeable and courteous staff
Ken R. | Premières impressionsKeep up the good work.
David K. | Online Move InI had some unplanned items show up for storage and had to get another unit and staff were fast and helpful to add a room for my use.
DAVID K. | Online Move InLast gentleman that helped me was awesome. He was kind and very helpful.
Davith H. | Expérience généraleGreat secure facility. Clean, quiet, and convenient. Optional sizes of storage rooms, carts available inside door to transport items to your storage locker. Loading dock for convenience. Got a promotional free month. Very helpful staff. Green area to recycle/reuse boxes and/or stuff.
jennifer K. | Premières impressionsSomebody climbed over the wall in to my unit.... and stole several things....I didn't have insurance therefore I didn't notify you.... I'm very upset with this situation...that's what why I took my business to a different company....
Craig C. | Expérience généraleThe storage area is kept immaculately clean. The staff was always very helpful and accommodating.
WILLIAM O. | Expérience généraleFortement recommandé!
veronica w. | Expérience généraleThe staff was outstanding and always helpful.
eileen f. | Expérience généraleThe storage is not secured. Open for anyone to walk into the facility 24/7. Did not need to swipe access card to get into building, on elevator, or on second floor at 9p at night. Plus, they have big rat traps in the storage units.
CHRISTINA M. | Premières impressionsDave, You and your staff provided top of the line service. I would recommend you to anyone with complete confidence. All the best, Joe
JOE R. | Expérience généraleDave and his team are very helpful.
John M. | Expérience généraleThe entire team was amazing. Everyone was very professional and very easy to work with. This was our second time working with this company and I highly recommend them.
deborah h. | Premières impressionsThis facility is always clean, accessible and welcoming. Staff is helpful when you need them.
JUDITH H. | Online Move InI would add some type of lighting in the storage units themselves.
ZINA D. | Expérience généraleThank you for being open in this time of urgency.
Grant K. | Premières impressionsGreat staff very helpful and efficient
Lewis O. | Premières impressionsGREAT Service - Friendly, Pleasant and always willing to help in every way.
ZINA D. | Premières impressionsI highly recommend this U-Haul Storage Facility. The staff are pleasant, competent and helpful. The facility is clean and easy to access, We were able to store our items there with confidence.
JAMES S. | Expérience généraleT
John D. | Expérience généraleThey were professional and considerate of my needs
karrin h. | Expérience généralequick pleasant and helpful
Frank C. | Premières impressionsNick was very helpful helping me set up my storage unit. I will be coming back for all of my moving needs in the future. Merci!
Matthew K. | Premières impressionsClean, safe, friendly and very helpful staff!
Francois P. | Expérience généraleBeing assigned storage unit was cumbersome. Secondary contact info had to be re-entered 4 times because of poor UHaul software.
David S. | Premières impressionsVery good experience using the storage facility for almost 2 years. Clean and well maintained. The reusable box area and the unwanted furniture" section is a great way to recycle/reuse. Merci!
lynne a. | Expérience généraleThere is a wonderful employee named Chris on site. He is friendly, professional, and solves any problem instantly. Other employees who work there are terrible. There's one with a ponytail. He's awful.
Seth C. | Expérience généraleI want to say that the u haul rentals at Gablers Garage have been the best. I would highly recommend going to them. They have the Best service and were very reasonable and understanding!
Carie M. | Premières impressionsThe staff was very professional and curtious
harry m. | Expérience généraleDavid and his crew were extremely helpful and went above and beyond their duties to make sure that we were taken care of during our move. We felt like we were working with "family". HIGHLY RECCOMEND
Mary Jo G. | Expérience généraleEverything about the staff at this UHaul was top notch. Would get a unit here again if needbe.
Brett G. | Expérience généraleYou can always trust UHaul for your storage. It's secure for your belongings, with convenient 24 hour access. Your belongings won't get wet or have any other problem.
Laura M. | Expérience généraleDave and his team always do a phenomenal job and I couldn’t recommend this location enough.
Lindsey C. | Expérience généraleStaff goes above and beyond to provide service.
Paul K. | Expérience généraleThe Manager was very polite, helpful and knowledgeable.
Jessica R. | Premières impressionsWell done.
Robert P. | Expérience généraleMy storage facility was excellent. I've no complaints. Had I need a facility again I would not hesitate to use Moon Township storage.
lola w. | Expérience généraleI found the place to be convenient and the staff very helpful.
JEFFERY H. | Expérience généraleEverything was good, if the need arose I would easily come back for my storage needs.
CHRISTOPHER B. | Expérience généraleThe facility and staff were good
Laura F. | Expérience généralePlace was great only issue is that if you don't have a truck the loading dock is a hinderance. The elevator is a hit or miss if it decides to operate. Have to slam 2 or 3 times.
Winifred Q. | Expérience généraleI absolutely love this facility - for storage and truck rental! The staff is the best! I cannot say enough POSITIVE words about them and the services!!! 5 STAR all the way!!
Barbara T. | Expérience généraleThe people were helpful when I turned my box in. Very simple and quick process to return the empty box and I appreciate the staff at the moon township uhaul.
Jesse Y. | Expérience généraleExcellent customer service!
Buffy M. | Expérience généraleGreat customer service!
Buffy M. | RéservationThis facility and staff have been the BEST!! I have had a lot of changes in my life over the last 3 months and this entire facility from rentals to storage has been awesome! Cannot say enough!!
Barbara T. | Expérience généraleThe staff was very professional. No wait. They were even willing to work in the rain to get the trailer off! Je la recommande fortement.
Tapiwa C. | RéservationThank you my experience was great with the use of your facility.
Don G. | Expérience généraleMerci.
Suzanne A. | Expérience généraleThe staff was friendly and professional.
David B. | Expérience généraleI was very happy with the service at this location. The major downfall of this was when I moved out on April 23 which was 6 days after I paided $197 for rent on the 17th and Uhaul wouldn't refund any
JOHN M. | Expérience généraleStaff was always very friendly and respectful.
Ada H. | Expérience générale