A pro-rated return on the leases would be a very strong loyalty factor I'd encourage the business to consider. I have zero complaints on performance and service, however.
DAVID K. | Expérience généraleCustomer Reviews for U-Haul Moving & Storage at Airport
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Thank You, Kindly!
tamyrah m. | Expérience généraleVery expensive was over charged and called the place 30 times before someone actually answered
Jillian T.The guy who helped me on both ends was great. I believe he was the manager but I didn't get a name. On 5/24/23 when I arrived to pick up the truck, the Uhaul system was down, but he worked a manual process to get me on my way. Upon return I repotted that someone hit the side view mirror. He walked me through the process and was very helpful. Much appreciated
Kevin K.Easy drop-off. Well signed. No wait. Associate very helpful. Quick and painless.
Mike B.The truck that I was given to use was clean but might be getting past it's End of Life or needs better maintenance. The Transmission initially did not want to switch into 3rd gear, but then started working after a minute or two of driving. The steering wheel has a lot of play/slack in it which made it difficult to drive and the A.C. did not work and was blowing hot air.
Robert W C.I took it for only a few hours to pick up a dresser. The mileage rate is very high.
HODA L.Good location...very good mgr
Shawn C. | Premières impressionsI dropped off the truck after the shop was closed so I didn't interact with anyone here.
Deanne A.Sebastian and Matt were a fantastic help!
David B.The staff there was very friendly and very helpful!
David K.Nothing I can think of.
Shawn C.Always fast and efficient.
Joseph Z.The person in charge there on Tuesday was excellent!!! Sorry I can't remember the young man's name
Jill Z.Truck reserved wasn't there because previous client did not return the keys. No fault by the staff, quickly put me in a van at same cost. Great service.
John M.Excellent Service. I appreciate employees willingness to help.
Ismail O.Friendly customer service
David G.Employee checked truck in a went to park it. Left me in office then charged my card without my Permission, wanted to pay cash for rental.
Ronald Z.Great service … friendly staff !!! I'll next be back ! Thank you for everything !
kayley R.Staff was excellent
Don G.very helpful staff
Robert L.Always good service at university Blvd. Thanks!
Chris R.Tough location crossing busy road.
Forrest M.Overcharged me.
Brianna K.Very efficient and reasonable rates.
brian M.This location was easy to find, clean, inviting, quick to check the vehicle back in and had me on my way. Very quick and easy!
Eibhlin B.Very busy, very accommodating
Harold B.No problems
charles B.All good no issues
DON L.Awesome experience ty
John E.Following the instructions I pulled in and waited for a U-Haul representative to check me in. I WAS THE ONLY CUSTOMER. I waited for several mins nobody came. I went inside and the young man behind the counter said they would email me a receipt. Between your unreliable technology and the aptitude of your employees I'm not sure why anyone would use U-Haul. I certainly won't next time I move.
Scott S.Excellent Customer service. Smooth and seamless transaction.
Robert W.Best customer service Friendly and outgoing Quick check in and check out. Easy customer parking
Janet M.Truck broke down on the highway and we still got charged after we were told we wouldn't be charged.
Francis T.This is the second of the exact same vehicle I had done for this type of installation in a year and a half period. The first was done perfectly and professionally. This time was a joke. I hope it's an isolated incident, but based on this I would not return and would recommend others find a more suitable location who will respect and take care of their hitch needs.
Frank J.Great staff and service
roger B.The process could not have been easier; personnel were very helpful and made the process very simple! Will definitely use this location for future moving needs!
Wayne A.Great staff
Douglas H.N/a
Drew K.Very friendly and helpful staff!!!
steph M.They were faster than I expected. Very friendly. I don't think you can improve. Everything went very smooth. Merci
cathy D.Great staff! Very friendly and helpful
Douglas H.No complaints!
Thomas K.Dave Geary was fantastic to work with and answered any questions or concerns that we had. Highly recommend this location.
tracy M.Staff were all very kind and accommodating, They worked with me to meet my needs
Judi S.Super expensive And overpriced
sarah S.Keep doing what you doing
Charles R.All employees very pleasant
Jennifer A.Clean, dry, and secure!
JEFFREY M. | Expérience généraleEverything went very smoothly!
aRTHUR S.The equipment is always clean and in great condition. The staff is always friendly and helpful.
Kurt K.The location and personnel are great.
Michael R.Truck broke down and I was in Canada. The manager took care of me with updates and with getting me a truck to get back with... Couldn't be more happy with the outcome.. Dave Geary manager even gave me his personal cell to easily communicate updates.. He deserves some type of award.. Thanks again Dave
mike G.Smile
Charles R.This location has fast, friendly service. I have used this location twice in the past 4 years for my moving needs and will use them again whenever I need moving assistance or storage.
mark K.Dave the manager was very good to me. Very helpful and knowledgable.
Daniel B. | Expérience généraleThey were kind and professional every time we had an encounter. Very understanding
Tammy C. | Expérience généraleEmployees very helpful and friendly
gale b. | Premières impressionsI used the "1 month free" after moving. The staff was very helpful. And the facility was easy to access.
Mike D. | Expérience généraleNice unit and staff was great...the only issue is the rate was raised immediately after the first month by 28 %... that seemed a little shady.
Shawn C. | Expérience généraleDave was always extremely helpful with me!! He was always very patient and kind especially when my husband was deployed over seas by always working with me regarding storage!! Highly recommend this Uhaul storage location!!!
Amanda M. | Expérience généraleNot having lighting in the storage unit was a challenge . Otherwise excellent and efficient service.
Kimberly C. | Premières impressionsThe only reason for cancelling the storage unit was because I became I'll and needed to cut expenses.
Carol Y. | Expérience généraleThank you for your services
Wyman R. | Expérience généraleStaff is super nice and helpful. I would definitely use again or recommend to friends and family.
deborah h. | Expérience généraleExtremely clean and well taken care of facility with competitive pricing! I would highly recommend!
Karen R. | Expérience généraleNice to have a month free after a move! Very helpful.
Mike D. | Premières impressionsThe staff member that helped me check in was super helpful and informative. Took the time to explain the elevator system which I'm sure would have stumped me at some point. Took the time to walk me down and answered all my questions. His customer service was greatly appreciated.
Christopher B. | Premières impressionsJake was very helpful when I first rented the unit. Sebastian was also very helpful when I was checking out. Thanks for everything!
Mary Jean B. | Expérience généraleThank you, kindly Have A Fantastic Day!
tamyrah m. | Premières impressionsExcellent customer service and seamless storage unit check-in and cargo van rental. Staff friendly and helpful.
Paul Z. | Premières impressionsvery helpful staff
John B. | Expérience généralewas being charged for my storage unit i canceled months ago.
leah k. | Expérience généraleVery pleased..
Todd S. | Expérience générale$100 for a tiny broom closet sized storage is a compete rip off. And it made it seem like when I reserved it that it would fit the contents of a one bedroom apartment. Super disappointing
Allyse H. | Online Move InU-haul Moon Township Pa is the best storage place I'm I've used! Thank you Val
valerie m. | Expérience généraleVery knowledgeable and courteous staff
Ken R. | Premières impressionsKeep up the good work.
David K. | Online Move InI had some unplanned items show up for storage and had to get another unit and staff were fast and helpful to add a room for my use.
DAVID K. | Online Move InLast gentleman that helped me was awesome. He was kind and very helpful.
Davith H. | Expérience généraleGreat secure facility. Clean, quiet, and convenient. Optional sizes of storage rooms, carts available inside door to transport items to your storage locker. Loading dock for convenience. Got a promotional free month. Very helpful staff. Green area to recycle/reuse boxes and/or stuff.
jennifer K. | Premières impressionsSomebody climbed over the wall in to my unit.... and stole several things....I didn't have insurance therefore I didn't notify you.... I'm very upset with this situation...that's what why I took my business to a different company....
Craig C. | Expérience généraleThe storage area is kept immaculately clean. The staff was always very helpful and accommodating.
WILLIAM O. | Expérience généraleFortement recommandé!
veronica w. | Expérience généraleThe staff was outstanding and always helpful.
eileen f. | Expérience généraleThe storage is not secured. Open for anyone to walk into the facility 24/7. Did not need to swipe access card to get into building, on elevator, or on second floor at 9p at night. Plus, they have big rat traps in the storage units.
CHRISTINA M. | Premières impressionsDave, You and your staff provided top of the line service. I would recommend you to anyone with complete confidence. All the best, Joe
JOE R. | Expérience généraleDave and his team are very helpful.
John M. | Expérience généraleThe entire team was amazing. Everyone was very professional and very easy to work with. This was our second time working with this company and I highly recommend them.
deborah h. | Premières impressionsThis facility is always clean, accessible and welcoming. Staff is helpful when you need them.
JUDITH H. | Online Move InI would add some type of lighting in the storage units themselves.
ZINA D. | Expérience généraleThank you for being open in this time of urgency.
Grant K. | Premières impressionsGreat staff very helpful and efficient
Lewis O. | Premières impressionsGREAT Service - Friendly, Pleasant and always willing to help in every way.
ZINA D. | Premières impressionsI highly recommend this U-Haul Storage Facility. The staff are pleasant, competent and helpful. The facility is clean and easy to access, We were able to store our items there with confidence.
JAMES S. | Expérience généraleT
John D. | Expérience généraleThey were professional and considerate of my needs
karrin h. | Expérience généralequick pleasant and helpful
Frank C. | Premières impressionsNick was very helpful helping me set up my storage unit. I will be coming back for all of my moving needs in the future. Merci!
Matthew K. | Premières impressionsClean, safe, friendly and very helpful staff!
Francois P. | Expérience généraleBeing assigned storage unit was cumbersome. Secondary contact info had to be re-entered 4 times because of poor UHaul software.
David S. | Premières impressionsVery good experience using the storage facility for almost 2 years. Clean and well maintained. The reusable box area and the unwanted furniture" section is a great way to recycle/reuse. Merci!
lynne a. | Expérience généraleThere is a wonderful employee named Chris on site. He is friendly, professional, and solves any problem instantly. Other employees who work there are terrible. There's one with a ponytail. He's awful.
Seth C. | Expérience généraleI want to say that the u haul rentals at Gablers Garage have been the best. I would highly recommend going to them. They have the Best service and were very reasonable and understanding!
Carie M. | Premières impressionsThe staff was very professional and curtious
harry m. | Expérience généraleDavid and his crew were extremely helpful and went above and beyond their duties to make sure that we were taken care of during our move. We felt like we were working with "family". HIGHLY RECCOMEND
Mary Jo G. | Expérience généraleEverything about the staff at this UHaul was top notch. Would get a unit here again if needbe.
Brett G. | Expérience généraleYou can always trust UHaul for your storage. It's secure for your belongings, with convenient 24 hour access. Your belongings won't get wet or have any other problem.
Laura M. | Expérience généraleDave and his team always do a phenomenal job and I couldn’t recommend this location enough.
Lindsey C. | Expérience généraleStaff goes above and beyond to provide service.
Paul K. | Expérience généraleThe Manager was very polite, helpful and knowledgeable.
Jessica R. | Premières impressionsWell done.
Robert P. | Expérience généraleMy storage facility was excellent. I've no complaints. Had I need a facility again I would not hesitate to use Moon Township storage.
lola w. | Expérience généraleI found the place to be convenient and the staff very helpful.
JEFFERY H. | Expérience généraleEverything was good, if the need arose I would easily come back for my storage needs.
CHRISTOPHER B. | Expérience généraleThe facility and staff were good
Laura F. | Expérience généralePlace was great only issue is that if you don't have a truck the loading dock is a hinderance. The elevator is a hit or miss if it decides to operate. Have to slam 2 or 3 times.
Winifred Q. | Expérience généraleI absolutely love this facility - for storage and truck rental! The staff is the best! I cannot say enough POSITIVE words about them and the services!!! 5 STAR all the way!!
Barbara T. | Expérience généraleThe people were helpful when I turned my box in. Very simple and quick process to return the empty box and I appreciate the staff at the moon township uhaul.
Jesse Y. | Expérience généraleExcellent customer service!
Buffy M. | Expérience généraleGreat customer service!
Buffy M. | RéservationThis facility and staff have been the BEST!! I have had a lot of changes in my life over the last 3 months and this entire facility from rentals to storage has been awesome! Cannot say enough!!
Barbara T. | Expérience généraleThe staff was very professional. No wait. They were even willing to work in the rain to get the trailer off! Je la recommande fortement.
Tapiwa C. | RéservationThank you my experience was great with the use of your facility.
Don G. | Expérience généraleMerci.
Suzanne A. | Expérience généraleThe staff was friendly and professional.
David B. | Expérience généraleI was very happy with the service at this location. The major downfall of this was when I moved out on April 23 which was 6 days after I paided $197 for rent on the 17th and Uhaul wouldn't refund any
JOHN M. | Expérience généraleStaff was always very friendly and respectful.
Ada H. | Expérience générale