Évaluations des clients U-Haul Moving & Storage at Airport
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Airport
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Noreen S. le
THE GAS TANK WAS NOT READING CORRECT WHICH COST ME MORE MONEY IN GAS REPLACMENT
Michael W. le
Your 24/7 app leaves much to be desired. To have a problem with my phone upon returning my truck and being put on hold for over 25 minutes in order to fix this is unacceptable. I will never use this system again.
Peter F. le
This location was 20 miles from the location I had done the Express checkin 2 days earlier
Kelly E. le
The people running it were ignorant and Un professional
Ray W. le
Clean the mud out back of building. did not appreciate getting mud on my shoes or on pants when I bent down.
Luis M. le
the staff was not very friendly and it seemed they were in a hurry to get me out without explaining anything. I received a truck that smelled like many people had smoked in, no cruise control and hot air will blow under all the dash board that made me feel like AC was not on.
john C. le
none
Roger C. le
The associates were great and helpful
Robert H. le
Stay the same customer service was A plus manager (supervisor was excellent)
Patrick M. le
The experience picking up was trying, only had one person working had to wait 20-25 minutes to get to the counter then I got home to find out the moving pads that I had rented were not in the trailer called to talk about and the call went to the call center and they said they would relay the message onto the the rental location after an hire or so of waiting I called back and talked to a representative an explained the situation to them and they said they would take the moving pads off the rental , but was told I couldn’t get a revised invoice since it was a one way rental guess I will have to wait and look at my credit card statement and see which I really don’t like overall thus experience wasn’t the best with u haul it’s not my first either
Catherine M. le
Returning the van was difficult The app would not download on To my phone but the manager Honored my returning on time and I was not unfairly charged THANK YOU!!
Ronald S. le
best manager
Anthony P. le
Great customer service, friendly & courteous employees, good value
William S. le
Great service and very friendly employees! It’s as simple as that.
Patrick D. le
Have had numerous good experiences at this location.
Nancy R. le
Insurance was added even though I denied it on reservations and with agent. Mileage was over charged by 5 miles. I will never use your service again.
Phanidhar G. le
I don't have an issue with the physical store location. My issue was with the online TruckShare 24/7 and the online customer service. It's a nightmare to rent a truck using the TruckShare app and the online support was horrible. I would never try to use your app/online reservations again!!
Dorothy A. le
they are very knowledgeable about their equipment and extremely quick in getting you on the road .. excellent service and my preferred location!
Joseph U. le
The entire pick up experience was very poor. They changed the pick up location several times. This was after making the reservation 1 week in advance and coordinating this with hotel reservations. Then they changed it to a location that wasn't even open at the scheduled time of pick up. The customer service people I spoke with didn't seem to care about the great inconvenience this caused us. And were somewhat rude. Then when I called the final pick up location to ensure that someone would be there and explained what happened, his only response was "you better hurry because we close at 7". Although the truck ran OK, the doors were very difficult to close completely.
Arthur A. le
Ryan was exceptional in helping us in our rental . He explain everything we needed to know about the rental.
Jeffrey G. le
I made a call to find out if I could take the truck to carlisle pa and leave the truck there. When I made reservation I made it clear to the person taking the information tat this my be a possible think but when i call there to find out that this truck could only be used for local rental only this very upsetting I was not going to rent another truck when I already rent a truck for the movie. and would have to sent another truck to complete the move. evidently the people that schedule or accept reservation do not listen carefully
karrin h. le
They were professional and considerate of my needs
Frank C. le
quick pleasant and helpful
Matthew K. le
Nick was very helpful helping me set up my storage unit. I will be coming back for all of my moving needs in the future. Thanks!
Francois P. le
Clean, safe, friendly and very helpful staff!
David S. le
Being assigned storage unit was cumbersome. Secondary contact info had to be re-entered 4 times because of poor UHaul software.
lynne a. le
Very good experience using the storage facility for almost 2 years. Clean and well maintained. The reusable box area and the unwanted furniture” section is a great way to recycle/reuse. Thank you !
Seth C. le
There is a wonderful employee named Chris on site. He is friendly, professional, and solves any problem instantly. Other employees who work there are terrible. There’s one with a ponytail. He’s awful.
Carie M. le
I want to say that the u haul rentals at Gablers Garage have been the best. I would highly recommend going to them. They have the Best service and were very reasonable and understanding!
harry m. le
The staff was very professional and curtious
Mary Jo G. le
David and his crew were extremely helpful and went above and beyond their duties to make sure that we were taken care of during our move. We felt like we were working with “family”. HIGHLY RECCOMEND
Brett G. le
Everything about the staff at this UHaul was top notch. Would get a unit here again if needbe.
Laura M. le
You can always trust UHaul for your storage. It's secure for your belongings, with convenient 24 hour access. Your belongings won't get wet or have any other problem.
Lindsey C. le
Dave and his team always do a phenomenal job and I couldn’t recommend this location enough.
Paul K. le
Staff goes above and beyond to provide service.
Jessica R. le
The Manager was very polite, helpful and knowledgeable.
Robert P. le
Well done.
lola w. le
My storage facility was excellent. I’ve no complaints. Had I need a facility again I would not hesitate to use Moon Township storage.
JEFFERY H. le
I found the place to be convenient and the staff very helpful.
CHRISTOPHER B. le
Everything was good, if the need arose I would easily come back for my storage needs.
Laura F. le
The facility and staff were good
Winifred Q. le
Place was great only issue is that if you don't have a truck the loading dock is a hinderance. The elevator is a hit or miss if it decides to operate. Have to slam 2 or 3 times.
Barbara T. le
I absolutely love this facility - for storage and truck rental! The staff is the best! I cannot say enough POSITIVE words about them and the services!!! 5 STAR all the way!!
Jesse Y. le
The people were helpful when I turned my box in. Very simple and quick process to return the empty box and I appreciate the staff at the moon township uhaul.
Buffy M. le
Excellent customer service!
Buffy M. le
Great customer service!
Barbara T. le
This facility and staff have been the BEST!! I have had a lot of changes in my life over the last 3 months and this entire facility from rentals to storage has been awesome! Cannot say enough!!
Tapiwa C. le
The staff was very professional. No wait. They were even willing to work in the rain to get the trailer off! Highly recommended.
Don G. le
Thank you my experience was great with the use of your facility.
Suzanne A. le
Thank you!
David B. le
The staff was friendly and professional.
JOHN M. le
I was very happy with the service at this location. The major downfall of this was when I moved out on April 23 which was 6 days after I paided $197 for rent on the 17th and Uhaul wouldn't refund any
Ada H. le
Staff was always very friendly and respectful.