Le client n'a pas laissé de commentaire.Joanna R.
Customer Reviews for U-Haul Moving & Storage at Allen Rd
Pour nous contacter
Peoria, IL 61615
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Kelly J.
Le client n'a pas laissé de commentaire.derek w. | Premières impressions
Le client n'a pas laissé de commentaire.Brooke S.
Le client n'a pas laissé de commentaire.derek W.
Le client n'a pas laissé de commentaire.Scott M. | Premières impressions
Le client n'a pas laissé de commentaire.Holly B.
Le client n'a pas laissé de commentaire.Diana J.
There are some kind of air fresheners plugged into the wall sockets and those spray some stinky flowery smell over all the content of units that are near them. Unfortunately, mine was one of those in the immediate vicinity. Every box and plastic item smelled for weeks after removal. If you must have sprays please ensure that they are scent free!!!!MANFRED L. | Expérience générale
I know the rating system is one through five stars but I would given this U-Haul location 10 stars. Everyone that worked there was very professional very nice and very helpful.ann b. | Expérience générale
Le client n'a pas laissé de commentaire.derek W.
Professional, expeditious and pleasant service Exceptionally inviting ambianceSHAKA R.
Le client n'a pas laissé de commentaire.Gregory E.
Very clean facility. Well maintained and great staff.Marco C. | Expérience générale
Le client n'a pas laissé de commentaire.denis c. | Premières impressions
Le client n'a pas laissé de commentaire.Jacob D.
Le client n'a pas laissé de commentaire.Amy E. | Premières impressions
Al and Mark were extremely helpful and knowledgeable. They took very good care of my Ubox and answered all of my questions.Scott N. | Premières impressions
Le client n'a pas laissé de commentaire.Ronald M. | Premières impressions
Le client n'a pas laissé de commentaire.LINDA M. | Premières impressions
Helpful and responsiveVERNON P.
Le client n'a pas laissé de commentaire.Aathithyakumar M.
Le client n'a pas laissé de commentaire.Shantez J. | Premières impressions
The people and facility were awesome, however due to where I live and first tried to reserve a trailer (pekin), I was forced to drive an additional 60 miles and hour ( 30 min each way) to pick up and drop off this trailer. I have learnt my lesson, and will find another option next time I need a trailer. The lady who called, made me feel like "Find somthing to like about it"......... Not a good experiance at all.Colin O.
Easy pickup and drop off. Well-maintained, clean truck. Al, the manager, was very personable and took the time to walk me through everything.MICHAEL E.
Le client n'a pas laissé de commentaire.milton S. | Premières impressions
My entire experience was very pleasant. Staff were very responsive, efficient and knowledgeable. Completion of pick-up and return was very fast.John B.
The staff at the facility were extremely helpful. I will definitely use this facility again the next time I move.Kristina C. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick N.
Super helpful and friendly! Je les recommande fortement!geralyn m. | Expérience générale
Le client n'a pas laissé de commentaire.Kiran S. | Expérience générale
Pick up and return of my truck was very easy. I was given a new truck that worked very well for my move.Marianna E.
Le client n'a pas laissé de commentaire.LYLE B. | Premières impressions
The rental of a truck was prefect. The return was even better. I will use the store again and if anyone needs a uhaul service I will send them here.Christopher S.
Al is an outstanding person to work with.David S.
The staff was great but it was a very busy day there,Diana C.
I can find nothing to change.Steven B.
Le client n'a pas laissé de commentaire.SHARON L. | Expérience générale
Le client n'a pas laissé de commentaire.Ira U.
Le client n'a pas laissé de commentaire.Patricia H. | Expérience générale
We had no problems with the Peoria, IL location. We had a horrible experience however with Angelica at the Santa Clara, CA location where our U-Box was delivered. We were notified via emails on Thursday (7/29) that the U-Box arrived and we scheduled delivery for the following Wednesday (8/4). On the following Tuesday (8/3) (the evening before the scheduled delivery) Angelica called me at 3:51pm and said we needed to give her 2 authorized forms within the next 40 minutes (because she was leaving at 4:30pm) or our U-Box would not be delivered as scheduled. We had never been told about these forms and it was not something she could send to us. We had numerous conversations with Angelica about the delivery (which did not happen as scheduled) the next day, and after talking to another employee (April) and to the U-Haul driver (Erika) we were finally able to get the U-Box delivered on Thursday (a day late and with no help from Angelica). The only thing Angelica did to try to resolve the issue was offer a "self delivery" or a "load/unload onsite" neither of which were acceptable alternatives to the U-Box being delivered as quoted and paid for.Deborah H.
The staff was so helpful and the place was always clean and appeared to be well cared for. I was comfortable coming and going! And they had everything that we needed!! Manager was especially nice!Carl L. | Expérience générale
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.Gail W. | Premières impressions
Le client n'a pas laissé de commentaire.PHILIP W.
I returned my truck on Sunday and it did not get checked in until Wednesday!LORI R.
Le client n'a pas laissé de commentaire.Corey M.
Le client n'a pas laissé de commentaire.JILLIAN F.
I know everyone is having staffing problems, but the store needs more counter help. The wait time to be helped was very longConnie E.
Le client n'a pas laissé de commentaire.SAM C. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie L. | Expérience générale
Le client n'a pas laissé de commentaire.james L.
Al was great to work with. I will return!Rick H.
Le client n'a pas laissé de commentaire.Lisa C.
Friendly and very helpful staff. A pleasurable experience.Calvert B.
This is the best facility in our area to rent from!!Nola N.
Le client n'a pas laissé de commentaire.MARTIN W.
Le client n'a pas laissé de commentaire.John M.
Packers should have used more of the moving blankets. Several scratches on furniture.Nancy K.
Very friendly atmosphereDeanne S.
Never had a issue and Everyone was very polite and helpful.patricia T. | Expérience générale
It was very difficult to contact anyone at the local office on Allen Rd via phone. Please make that easier.JOSEPH H. | Expérience générale
Le client n'a pas laissé de commentaire.Michael S.
Please improve the website. Kept freezing up on setting up an account. Never did get done so made it hard to track and couldn't put down destination contact info, which was different than departure. People interactions 5/5. Website 2/5.Julie S.
Al and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.James B. | Premières impressions
Overall experience was very simple and quick to check in and simple and quick when I returned the equipment. Very friendly staff and overall one of the best rental truck experiences I have had.KEVIN P.
Le client n'a pas laissé de commentaire.E Jean S. | Expérience générale
Le client n'a pas laissé de commentaire.Michele L.
The girl at the front desk wasn't very friendly. She didn't great me because, she had her Apple earbuds in on the phone with someone. I thought she was speaking to me and she stuck her finger up at me to tell me one minute. Kinda rude.JESSICA H.
Low oil light on service engine light on no air condition horrible service on the vehicle.MARTY G.
Le client n'a pas laissé de commentaire.GEOFFREY G.
Le client n'a pas laissé de commentaire.Louis G. | Expérience générale
Le client n'a pas laissé de commentaire.Linda M. | Expérience générale
Le client n'a pas laissé de commentaire.Louis G.
Le client n'a pas laissé de commentaire.Thomas V.
Le client n'a pas laissé de commentaire.Edward G.
Le client n'a pas laissé de commentaire.KURT S.
Pricing could be better but the facility is very nice.Nicole D. | Expérience générale
Le client n'a pas laissé de commentaire.Qi Z.
Service and convenience was perfect. Al the owner and his assistances were very friendly, courteous, and helpful. They made the rental of the storage unit and the moving truck experience a breeze.Dzung D.
Le client n'a pas laissé de commentaire.Ronald R.
Al was very pleasant to speak and work with on the rental !! Thank you!!fernando L.
Le client n'a pas laissé de commentaire.John L. | Premières impressions
Can't think of anything at this time.Michael B.
The young lady that helped me was outstanding.ann b. | Premières impressions
Le client n'a pas laissé de commentaire.DIANA J.
Al and his staff are quick, accomodating and professional.Brian H.
The check in and check out processes took a long time. Al does it much more quickly. You still have a good store, it's just better when Al takes care of me.david L.
Le client n'a pas laissé de commentaire.Teresa C. | Premières impressions
Le client n'a pas laissé de commentaire.Claudius P.
Le client n'a pas laissé de commentaire.Philip C.
Le client n'a pas laissé de commentaire.ROBERT B.
The U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.Quinn W. | Premières impressions
Le client n'a pas laissé de commentaire.STACIE K.
Le client n'a pas laissé de commentaire.Glenn M. | Expérience générale
Al and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.Dennis M. | Premières impressions
Le client n'a pas laissé de commentaire.L K.
Le client n'a pas laissé de commentaire.DENISE I.
The front desk clerk was wonderful and so friendly. He made the experience so easy and Perfect and cracked some jokes with me along the way. Perfect experience at this location and would recommend everyone to use this spot! They were efficient and friendly. Made a stressful day a little more fun :)Sarah J.
Le client n'a pas laissé de commentaire.Kenneth E.
The person who took care of me in the morning was very friendly and helpful. He made me feel very welcomed, and answered my questions clearly. I was going to have a stressful move that day. Having a pleasant interaction with him helped me in starting my move day in a good mood.Unnikrishnan V.
Everything was great, definitely will use this facility again.Michael B.
Le client n'a pas laissé de commentaire.Sherry N.
Nothing everything was great.David G.
Le client n'a pas laissé de commentaire.Todd V.
Le client n'a pas laissé de commentaire.Harmony L.
Le client n'a pas laissé de commentaire.Jodie M.
The young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.Todd T. | Premières impressions
N/aGregory L C.
Excellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. Je les recommande fortement!Terri P. | Expérience générale
Dropped off trailer after hours. Did receive receipt first thing next morning.Kenneth D.
That plan ahead that hitches have to be ordered and takes couple weeks to getCarrie K.
Excellent. No recommendationsDawn M.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.val S.
The employees that helped me rent and return for both excellent.Theodore R.
Le client n'a pas laissé de commentaire.Utsav Bhadresh S.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.HEATH A.
Le client n'a pas laissé de commentaire.Shelley L.
You made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband's comment was "they got it going on!! They know what they are doing!" Great job all around and Thank you!!Carl L. | Premières impressions
Le client n'a pas laissé de commentaire.Tara I.
We have been moving to Tennessee and am becoming a regular. Al and team are always ready to help us out. Thans so much.David F.
Everything was perfect, quick and easy. ThanksBRIAN F.
Just keep doing what you did you were greatRonald D.
Excellent staff. Super nice. Trailers tow great and was perfect size for our needs. I have no improvements to suggest.William R.
Le client n'a pas laissé de commentaire.PENNY G.
Al had the greatest customer service! Friendly, and welcoming! I will only use this location UHaul as long as Al is there!Ayrika B.
Le client n'a pas laissé de commentaire.Jonathan M.
Le client n'a pas laissé de commentaire.Roger B.
Le client n'a pas laissé de commentaire.NORMA J.
Le client n'a pas laissé de commentaire.Laurie P. | Online Move In
Super easy process! Will def use again!Angela H.
Self check-out after hours is not good. Need to improve this and I would score you a 10.Joseph W.
Le client n'a pas laissé de commentaire.Carl M.
Le client n'a pas laissé de commentaire.Steven Q. | Expérience générale
Staff was friendly and efficient. The facility is easy to access and very clean.Christine C. | Premières impressions
Le client n'a pas laissé de commentaire.Useniomar A. | Premières impressions
Le client n'a pas laissé de commentaire.TONAYASIA S. | Premières impressions
Awesome facility and fantastic customer service.WILLIAM H. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer B. | Expérience générale
I thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore familySHARON L. | Premières impressions
Le client n'a pas laissé de commentaire.Latoria H. | Premières impressions
Just was missing a lock in my unit but over all it was super easy.Jessica L. | Online Move In
Le client n'a pas laissé de commentaire.Marilyn L. | Premières impressions
Le client n'a pas laissé de commentaire.Lee S. | Online Move In
Le client n'a pas laissé de commentaire.Andre L. | Expérience générale
Le client n'a pas laissé de commentaire.Alyssa P. | Premières impressions
Very efficient and good facilitiescarla k. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia H. | Premières impressions
I’ve never used a service like this before so I was a bit confused and nervous at first but everyone was really nice and helped me through the process.Mark M. | Online Move In
This location was very nice.Marco C. | Premières impressions
This is the BEST storage facility. Safe, secure, clean, well-monitored and managed.Kira K. | Expérience générale
Le client n'a pas laissé de commentaire.Beverly T. | Expérience générale
Le client n'a pas laissé de commentaire.Tiffany T. | Online Move In
wish they had a studnet discount!rohan p. | Premières impressions
EXCEPTIONAL QUALITY SERVICE AND EQUIPMENT. AL IS THE BEST !!kathy S. | Expérience générale
S.O.Shanan P. | Premières impressions
My experience with U-Haul was top notch! The facility was always clean and well maintained. I knew my items were safe and never worried about anything. Al is an extremely nice man and was willing to work with me whenever necessary. I also appreciate the electronic process for reserving a truck, very efficient. Thank you so very much for taking such good care of me! I highly recommend you!!Selena F. | Expérience générale
Staff are very patient and helpful.raghunandhan D. | Premières impressions
We needed storage right away, and I was able to set up our unit late at night and have it ready in the morning. We have had a storage unit before and it required a lot of paper work and fees, so this set up was an amazing find.Sarah V. | Online Move In
When I rented the unit, I thought I was automatically billed. I received an email that I was being charged 20 $late fee. That was a bit pricy! I wish someone would have reached out to me instead of charging 20 $extra for a unit that I am no longer using. It was for my daughter's items because I moved to Georgia and she moved to Indy. She finally got everything out. I paid 64 $for 2 weeks storage. Ridiculous!!ronda e. | Expérience générale
The staff at U-Haul Allen Rd. Peoria, IL. are more helpful & friendly than any other U-Haul I have used in the past. They understand what customer service is.Steven Q. | Premières impressions
Le client n'a pas laissé de commentaire.University Of Northwestern S. | Expérience générale
I have been treated with the utmost respect and kindness.kathy S. | Premières impressions
Manager is such a nice guy!!! Would recommend this place in a second!!!cari p. | Expérience générale
Very helpful and accommodating. Manager (Al) was extremely friendly and helpful.EDWARD S. | Expérience générale
Thank you it was good experienceSamria K. | Expérience générale
I had a need to get in my unit at 12:15 AM one night late and was unable to access the facility due to the restrictive time schedule. I would like to be able to access anytime since it is controlled and under video surveillance. Other than that it was a great experience. Al was very friendly and helpful, as was his staff.John F. | Expérience générale
This is the safest, cleanest, most affordable, and friendliest storage facility I’ve found.Kira K. | Premières impressions
The staff was very courteous and helpful. Never had an issue my time there. If I need to ever store things again, I will return to Al and his wonderful staff.Kimberly M. | Expérience générale
Le client n'a pas laissé de commentaire.Alexa R. | Expérience générale
The general manager Al Jabr here is possibly your best employee. He is extremely kind and helpful. I was actual sad to close out my storage units because of how friendly and helpful he is. He even tried to get ahold of another manager to ask about a refund for that manager renting me a trailer with a flat. He takes pride in what he does and it shows. The facility is well maintained too. The one in Georgia I rented that flat tire trailer had razor blades on the ground and junk all over. Never at Al's store. 100 % satisfied with my storage.Matthew V. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Charles P. | Expérience générale
Al is a first class Mgr. Moving is stressful and ours was multiple moves to get to a new house. Al is a sea of calm. Knows his stuff - you're lucky to have him.mark s. | Expérience générale
Le client n'a pas laissé de commentaire.Rena L. | Premières impressions
Le client n'a pas laissé de commentaire.Ladonna E. | Expérience générale
Staff was knowledgeable and helpful and answered all my questions. Manager was terrificRichard O. | Premières impressions
Le client n'a pas laissé de commentaire.HOLLY B. | Premières impressions
Clean, safe, friendlyKira K. | Premières impressions
Le client n'a pas laissé de commentaire.Glenn M. | Premières impressions
Le client n'a pas laissé de commentaire.eileen c. | Premières impressions
Le client n'a pas laissé de commentaire.Richard M. | Premières impressions
Le client n'a pas laissé de commentaire.sarah C. | Premières impressions
Very clean facility and climate is spot on to keep contents dry and smell free.MANFRED L. | Premières impressions
Le client n'a pas laissé de commentaire.Ladonna E. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW K. | Premières impressions
Al is an outstand manager and goes above and beyond to make this facility top notch !STEVEN WEBER M. | Premières impressions
Clean and very well maintained facilityGwendolyn R. | Premières impressions
Al was great and very accommodating. Dropped my first stuff off today. Well lit aisles and very clean.JOHN H. | Premières impressions
Nice clean, easy access units.Mike M. | Premières impressions
Extremely helpful and courteousJames M. | Premières impressions
Excellent service!Selena F. | Premières impressions
Location facility and staff were all excellentIda W. | Premières impressions
Personal very helpful and nice Very cleanKenneth B. | Premières impressions
Very friendly and helpful staff. Excellent facility.shaun b. | Premières impressions
Awesome service, Glad I chose this Uhaul Storage!!Kim R. | Premières impressions
I was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.Rachel D. | Premières impressions
Great services, and your associates were very curtious, informative and helpful. Thsnks.Michael W. | Réservation
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