Évaluations des clients U-Haul Moving & Storage at Allen Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Allen Rd

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Linda M. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Personal very helpful and nice Very clean

ROBERT S. le

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Le client n'a pas laissé de commentaire.

Sheila W. le

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Le client n'a pas laissé de commentaire.

Patricia A M. le

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They were very easy to deal with and very friendly.

Faye G. le

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Le client n'a pas laissé de commentaire.

Mihai A. le

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Le client n'a pas laissé de commentaire.

Davin T. le

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Le client n'a pas laissé de commentaire.

Carrie C. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

TODD P. le

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Trailer lights did not work, had to wait while they were repaired. Cost to rent is too high, compared to other Uhaul products.

Sarah B. le

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Le client n'a pas laissé de commentaire.

MITHILESH D. le

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No comments for improvement. Just an appreciation from my end to UHaul. Booking is pretty straighy forward, easy and hassle free. Staff is really good and helpful...I will recommend to everybody.

Carrie C. le

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Le client n'a pas laissé de commentaire.

Mary M. le

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I was a little worried about the truck. The RPMs would shoot up to 4, almost 5, when I braked--especially if I was going downhill. Also, the engine would make a very loud screamy noise at these times. I wasn't sure who to tell but wanted to say something just in case this was not normal. If it is normal, maybe a head's up that it is so customers know not to be concerned. thank you!

craig s. le

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Everything was ready as promised. Instructions were simple and clear. Return was very easy and I was billed as agreed to. Excellent job all around!

John C. le

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Le client n'a pas laissé de commentaire.

Dustin V. le

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Le client n'a pas laissé de commentaire.

Frank R D. le

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Le client n'a pas laissé de commentaire.

tim c. le

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Very pleased with the entire experience and equipment. Would definitely use again

Christopher C. le

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Great facility and staff.

Phillip M. le

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Le client n'a pas laissé de commentaire.

STEVE R. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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I can not think of anything to improve service. I had reserved the trailer and it was available as promised. Returned after hours and receipt was received by email at 7:30 AM next morning. Perfect service all around. Thanks

ashley l. le

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Le client n'a pas laissé de commentaire.

Patty W. le

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Le client n'a pas laissé de commentaire.

Myrl S. le

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Le client n'a pas laissé de commentaire.

Sarah L. le

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Staff was great!

ANGELA M. le

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Le client n'a pas laissé de commentaire.

Brad R. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Very friendly and helpful staff.

Tommy R. le

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nothing to improve. equipment and personnel were flawless!

Katelyn M. le

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The workers were absolutely amazing. I had a horrible time trying to pay for my rental truck due to a bank issue. These guys were very helpful and greatly helped me out. I am very appreciative!

Donald T. le

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Easy and reliable Thanks U-Haul

gus r. le

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I lost time with my family because of your employees mistake that I can’t get back. Was told I could drop off one way and was even emailed and drove almost three hours to be told that it’s not one way. I was so disappointed

Christopher C. le

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Everything was great

Christopher C. le

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Just keep what you are doing, the manager on duty did an excellent job.

richard a. le

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Le client n'a pas laissé de commentaire.

Collin M. le

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The online process could be easier. It asked for duplicate information that I have previously provided. It gets old.

Heather D. le

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Le client n'a pas laissé de commentaire.

Gerald P. le

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Le client n'a pas laissé de commentaire.

Christine E. le

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None

Clifton K. le

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Maybe a little better explanation of the online photo review for checkout.

Tom P. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Al. the owner is probably one of the nicest guys I have ever done business with.

KATHY N. le

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I was very happy with the U-Haul Storage Facility. I used the it for 3 1/2 years and would definitely use it again should the need arise. It was secure, well lit, clean and nicely maintained.

Randall C. le

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Need a fast-path counter available where you can quickly purchase boxes and other supplies. One shouldn't have to wait behind those checking in/out on equipment rentals to buy supplies.

Dustin L. le

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Al was incredibly helpful but needs to have an additional staff member to help other guests as it was quite busy.

harry r. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Al Jabr is the best. Most efficient, friendliest, and knowledgeable. Hell I'd rent uhaul for fun just because of the awesome customer experience provided at this location.

matthew t. le

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Le client n'a pas laissé de commentaire.

Samantha L. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Le client n'a pas laissé de commentaire.

MARK P. le

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I was not impressed with the person who I was working with I wanted trailer for 24 hours and he said I would have to pay another days rental because he didn't ask or give me a chance to tell him how long I wanted it. I have rented from the store on University and they always ask how long you want item. So I had to return by 830 pm.

craig m. le

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good job

Jay C. le

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Le client n'a pas laissé de commentaire.

Melissa P. le

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no everyone at this location was friendly very helpful.

gregory h. le

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Everyone was great and I would gladly go back to this location.

chuck m. le

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Al was very easy to work with. He explained everything well. I would use this product from this location again !

erine r. le

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Nothing. The folks running this store are the most professional, and kind & helpful people I have worked with . I give this store a very high rating. Thank You

Gina C. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Le client n'a pas laissé de commentaire.

Diane S. le

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None

Tammy F. le

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No improvement. We are so glad we found this place. The owner was super nice and we were in and out in no time. The facilities were really clean and well maintained equipment. Thank you!

GREGORY W. le

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Le client n'a pas laissé de commentaire.

Andy M. le

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Al was very helpful - I highly recommend!

GARY S. le

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Le client n'a pas laissé de commentaire.

Merry W. le

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Super friendly and knowledgeable! Very thorough walk through of procedures and features.

Eric V. le

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Le client n'a pas laissé de commentaire.

Alain V. le

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always a good experience at this facility

john s. le

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Office staff was amazing!

BRIAN S. le

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Le client n'a pas laissé de commentaire.

craig m. le

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Le client n'a pas laissé de commentaire.

James D. le

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Excellent service - Al is always helpful and great to work with.

Kurt A. le

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Le client n'a pas laissé de commentaire.

Douglas T. le

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Al was super personable and helpful. Storage was very clean and secure.

William L. le

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Al and his staff do a great job representing UHaul at this location!

Douglas T. le

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Al was very personable and helpful. Great location.

Sharon L. le

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This is my second year using this company for my daughter storage needs over the summer. I was impressed with their service the first time which made this year a no brainer for us to return .

Aaron P. le

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Always great, fast service with this UHaul location!

mary p. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Serina D. le

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The nicest people ever! Very friendly, nice, thorough. Very clean. I wish i would have gone to this specific location first. Absolutely the best customer service. 5 stars for me!

Scott D. le

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Everything went smooth as silk

larry l. le

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Al and Michelle took care of our rental for our Mission trip. This is the 2nd year that we have used U-HAUL equipment. I was and am well pleased. everything was transparent. No snags.

Greg S. le

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Le client n'a pas laissé de commentaire.

Louis W. le

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Le client n'a pas laissé de commentaire.

Carol M. le

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Thank You for making my stay in the storage awsome!!! Very clean and convenient.

Lawrence t. le

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Continue with what you are doing with your friendly staff

Christopher C. le

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Le client n'a pas laissé de commentaire.

Joyce D. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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Le client n'a pas laissé de commentaire.

craig m. le

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good job

Roger L. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Everyone there is very friendly and courteous and they accommodate all my needs. Great doing business with them.

Nicole L. le

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Al from Allen road location called my sister and said we owed an additional $45 for uhaul. I called Al and he started arguing with me. I calculated the entire trip from moving and even added a few extra miles and put me at 27 miles. He said we drove 60 miles which there is absolutely no way in hell. The gas was filled right back to the line that it was on when received and he charged me $17 extra for gas. I’ve rented a lot of uhauls and never had any issues. The uhaul was returned the same day and the gas was filled to the line that I received it on. I took photos and video of everything and will be contacting corporate.

Ali B. le

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Le client n'a pas laissé de commentaire.

Brenda M. le

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Le client n'a pas laissé de commentaire.

Tanika D. le

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They were very helpful.

IVAN M. le

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Always getting excellent service at this u-haul location. Lady that helped me was very jolly and accommodating.

James D. le

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Le client n'a pas laissé de commentaire.

David U. le

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Very little. Scheduled truck online, picked up, dropped off, emailed receipt. Easy. The higher weekend rates are insulting when the entire fleet is available. Cost me $16 more dollars for the same trip I made earlier in the week. I assume you pay the employees a weekend shift bonus with this?

Edward D. le

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Le client n'a pas laissé de commentaire.

Jalen H. le

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Le client n'a pas laissé de commentaire.

Baird W. le

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Le client n'a pas laissé de commentaire.

Jeff G. le

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I have to say the counter girl was outstanding!! She was very customer service oriented. There are a lot of dealers I can go to but I would go to you first. Please compliment her

Kevin h. le

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Le client n'a pas laissé de commentaire.

christopher k. le

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Staff came right out as soon as I pulled up. Was done and on my way in about 5 minutes.

Greg N. le

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The place was awesome. Al runs a tight ship. Staff was well-trained, friendly and helpful. Place was spotless. Restrooms were cleaner than most I’ve seen in fine restaurants. Huge thumbs up!

Kevin O. le

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The Staff was very friendly and professional.

gil v. le

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Le client n'a pas laissé de commentaire.

LUIS R. le

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Le client n'a pas laissé de commentaire.

P V Sasanka C. le

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Le client n'a pas laissé de commentaire.

Jackie W. le

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Le client n'a pas laissé de commentaire.

Srinivas S. le

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Great service

Baird W. le

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Le client n'a pas laissé de commentaire.

Rick G. le

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Very easy to schedule. Great rate for the short time I needed the truck. Will be back!

Larry J. le

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There was a lot of play in the steering wheel. It was very windy the day we moved so sometimes it was difficult staying on the road.

Kimberly S. le

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Le client n'a pas laissé de commentaire.

shaun b. le

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Very friendly and helpful staff. Excellent facility.

Katrina O. le

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improve your mobile reservation app

Jordan P. le

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Perfect!

james c. le

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Have more pick up trucks available

david m. le

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Very friendly and competent.

Lifetouch p. le

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Awesome service, Glad I chose this Uhaul Storage!!

ebony w. le

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Al and every employee were very accommodating and kind. This store is a gem.

Dan P. le

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Wonderful facility. Very clean, friendly staff.

Keith H. le

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Love this facility. Very secure and clean.

Andrea S. le

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Just love the service I always receive from Al and the other staff. The storage facility is always clean. I wouldn’t go anywhere else.

michael l. le

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The only thing that I did not like was the wait to unload!! Al was very helpful and kind!!! Thank you Al!!

Rachel D. le

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I was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.

CHRIS N. le

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Staff was very helpful. We arrived near end of business hours and began unloading truck into storage unit. Security alarm went off several times despite being checked-in. This should be addressed.

MARSHA O. le

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It was so nice to have all of my belongings so well taken care of and so secure.

renee L W. le

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The attendant was very thorough and helpful

Starr B. le

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Michelle was wonderful and extremely helpful! She was able to find us a rental van and a storage unit that fit our needs.

Shanda P. le

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I truly appreciated everything, AL thx ALOT

Andrew S. le

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Thanks

Michael M. le

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The facility charged extra if you wanted to get in after hours. The facility also charges an entire month ahead of time but if you close out your account early, you do not get your money back. Upset

JOHN S. le

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Very good experience

Dan P. le

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Very easy to check in. Very friendly. Great facility. Has everything you need

Doris S. le

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BEST STORAGE EVER PEOPLE WERE VERY HELPFUL COURTEOUS KIND !I WOULD RECOMMEND THEM TO EVERYONE!! THANK YOU SO MUCH! Mrs SOMMERVILLE HAVE A GREAT DAY!

Michael W. le

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Great services, and your associates were very curtious, informative and helpful. Thsnks.

Max B. le

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Excellent facility!! We highly recommend it. It has carts available to easily move your items to the individual unit and loading docks inside to back up different size trucks out of the weather.

FABIOLA C. le

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The facility is always super clean and well lighted, and the staff is an example of excellence.

kimberly m. le

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Al and the rest of the staff were wonderful! They were very helpful and made sure I had everything that was needed.

Rich K. le

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Both times we were there the staff were courteous, helpful, and had a smile for us. Thanks, Rich & Robert

Marian H. le

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This facility is very clean and well kept. The parking lot is free of debris. The employees are friendly & helpful. This would be my first choice if I needed storage again.

Shirley A. le

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Al the manager and his staff are fabulous. They were supportive, helpful and just all around great! No matter what came up, glitches on timing, storage issues or any other problem they were incredile

Richard C. le

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For the last two summers this has been a great experience. While this facility involves a farther drive for us, it’s worth it to have a clean, secure, climate-controlled in pace to store our things.

jason k. le

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Pro's every step of the way. Facility clean and we'll lighted. Access was secure and easy to work. Will be there next spring.

VIRGIL M. le

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The storage was perfect. I only had one problem. I wish that I could have suspended my rental when we moved everything out.

jennifer t. le

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Used many Uhaul centers over the last couple of years, this center has by far the best customer service, and is a clean store

Steve H. le

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I am very satisfied with my experience at uhaul on Allen road in Peoria. Al and his crew were very helpful and polite. The facility was very accommodating yet secure. 5 STARS!👍🏻

john j. le

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All of the people at the U-Haul were very nice especially Ail If I ever need any thing else I will go right back to U-Haul

Mark L. le

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Nice clean facility very handy

Jerome S. le

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Excellent staff.