Évaluations des clients U-Haul Moving & Storage at Barksdale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Barksdale

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Glen W.
Évaluation :

Le client n'a pas laissé de commentaire.

TRACIE F. | Expérience générale |
Évaluation :

Ms Wanda and her staff were really helpful. Even taught me how to back up a trailer! Great service and friendly staff. Thank you.

Thomas H.
Évaluation :

Very efficiently run business. Associates are very customer-oriented, and friendly. We love that most of the time they have 2 persons working there, at least during the weekends. We have 3 U-Haul business in Barksdale Blvd. we have used 2 of them however, this one is the best for renting trucks.We are very thankful! The Harvey's

Jo Ann T.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicole G.
Évaluation :

Le client n'a pas laissé de commentaire.

Angela P.
Évaluation :

Nothing. Everyone was pleasant and the experience was painless. Thanks.

AMBER R.
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas W.
Évaluation :

Le client n'a pas laissé de commentaire.

Josh S.
Évaluation :

Guy that helped was very personable and helpful when dropping off trailer.

STUART S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jorge P.
Évaluation :

Y'all are doing perfect

Christopher G.
Évaluation :

Le client n'a pas laissé de commentaire.

James J.
Évaluation :

Le client n'a pas laissé de commentaire.

carol r. | Expérience générale |
Évaluation :

This is 3rd time we have used Uhaul storage on Barksdale. Bought lots of boxes & tape. Ms. Wanda was great.

DRACY P.
Évaluation :

Le client n'a pas laissé de commentaire.

Bobby B.
Évaluation :

Le client n'a pas laissé de commentaire.

Patti B.
Évaluation :

Le client n'a pas laissé de commentaire.

Christi K.
Évaluation :

The employees were super friendly and helpful! They are always my go to for any moving needs!

TAMIKA B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Leah B.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew A.
Évaluation :

Professional staff members whom were kind, helpful, knowledgeable, and expressed customer service skills which shocked me. I have my MBA and previous held executive positions which I only could have dreamt of my employees having these impressive. These two employees without question are both a huge positive contribution to your company! They both deserve a pay raise of armrest 15% on their hourly wage. This is a suggestion your company should not second question as if these employers would find employment elsewhere, your location would most likely go to the pits! If you perhaps desire to personably speak to me via telephone or email, please do so, meahrens@me.com or mobile, (978) 836-3678. If I do not answer, please leave message and I will return the call. Your brother in Christ, Matt E. Ahrens, MBA, JD

JOHN D. | Expérience générale |
Évaluation :

Ms. Wanda and staff were always courteous and helpful. The facility was always clean. Great customer service relations.

Terry T.
Évaluation :

Wanda is always very professional!

Tanya E.
Évaluation :

Le client n'a pas laissé de commentaire.

Cheryl C.
Évaluation :

1st of the 3 people working, the older lady was not wearing a mask. 2nd when confirming my drop off location it would have been nice of the clerk to tell me it was closed on Sunday

Terry T.
Évaluation :

Wanda is the best!

Brandi H.
Évaluation :

You need to inform your customers are the people on the chats need to get some manners and answer questions instead of closing out it was a horrible experience I will not do it againj

Charles T.
Évaluation :

Le client n'a pas laissé de commentaire.

Mary H. | Premières impressions |
Évaluation :

This location has a good group of staff members who are very helpful, professional, and they help make the process of moving easier. Thank all of you for your help.

Mary H.
Évaluation :

I utilized the Barksdale Store 7-8 times buying boxes, renting trucks, and storage units. This location has a good team of employees who are pretty helpful with everything you can possibly need for your move.

Mary H.
Évaluation :

I went to five different U-haul stores during my recent move and I favored the Barksdale Store the most. Good customer service and helpful employees. Ms. Wanda is awesome!

ruth C.
Évaluation :

Can't think of anything You seem to be doing everything right.

Brittany H.
Évaluation :

It was very quick and easy. I couldn't have done it without the uhaul & the help of the associates.

Tracy N.
Évaluation :

Awesome service and very easy transaction. 79 cents per mile is a little steep, but other than that, good experience.

Matthew B.
Évaluation :

Le client n'a pas laissé de commentaire.

Eliza G.
Évaluation :

Le client n'a pas laissé de commentaire.

Larry C.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jay J.
Évaluation :

Le client n'a pas laissé de commentaire.

Dana M.
Évaluation :

Check in went very smooth

Steve W.
Évaluation :

Le client n'a pas laissé de commentaire.

JOE T.
Évaluation :

Really like using this location

Mike T.
Évaluation :

Le client n'a pas laissé de commentaire.

Orenthal T.
Évaluation :

Everything was great! Very helpful crew! Easy to get the truck and return it.

Terry T.
Évaluation :

Le client n'a pas laissé de commentaire.

ALBERT M.
Évaluation :

Le client n'a pas laissé de commentaire.

Donald G.
Évaluation :

Great service

Rickie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Judith M.
Évaluation :

None

Barbara O.
Évaluation :

He was very efficient my first scheduled was canceled and wrong name but he took care of it quickly I don't like the answering automated machine never could get anyone at any locations

DANIEL N.
Évaluation :

Very friendly and hassle free.

Ron W.
Évaluation :

Le client n'a pas laissé de commentaire.

BONNIE B.
Évaluation :

Le client n'a pas laissé de commentaire.

Susan B. | Expérience générale |
Évaluation :

I appreciate your service and your staff. I do think since I moved out on 9/12/20–not using the storage for even half of my last month there-- a refund of at least half the rent for September would have been fair and reasonable.

Don F.
Évaluation :

Truck was great. It did have a strong cigarette smell inside cab from precious users. So it could have used some more freshing up. Gas gague was 1/3 filled not 1/2 as was stated when I picked up the truck. Had some trouble with app. Phone support was a big help.

Kelly T.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy M.
Évaluation :

Workers at this uhaul location were not wearing masks!

Mary W.
Évaluation :

Le client n'a pas laissé de commentaire.

sheila r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle J.
Évaluation :

Great customer service fast easy! Will be back

keith M.
Évaluation :

l

Dionte W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeff F.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas L.
Évaluation :

Great staff

Jennifer C.
Évaluation :

Le client n'a pas laissé de commentaire.

Sandy C. | Expérience générale |
Évaluation :

Ms. Wanda and her team were always courteous, professional, and helpful!!!

sherry W.
Évaluation :

Great customer service. Quick & easy check in & out.

john H.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward B.
Évaluation :

Le client n'a pas laissé de commentaire.

Peter G.
Évaluation :

The check in process is a little slow but everyone is very nice and helpful. There are times especially during peak hours there should be more than one person working.

Winfred W.
Évaluation :

Le client n'a pas laissé de commentaire.

Karen M.
Évaluation :

All good! Great experience! 👍🏼

Robert H.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan H.
Évaluation :

Le client n'a pas laissé de commentaire.

Heather G. | Expérience générale |
Évaluation :

I had the opportunity to utilize storage units for my upcoming move. Mrs.Wanda and her staff was beyond knowledgeable, professional, friendly and accommodating. The facility is extremely clean, safe area. I would definitely recommend any one to utilize her facility... Thank you, Mrs. Wanda!!!

SHAYNA J.
Évaluation :

Have all of the equipment that was requested at one location instead of having to pick up and drop off at separate places please!

Jakayla P.
Évaluation :

Please correct google maps! If you follow the directions given you'll end up near the interstate. Even then their is a uhaul in that area but it sends you across the street to a vacant building instead of across the tracks where the uhaul building actually is. (It's still the wrong location. )

Patrick L.
Évaluation :

Le client n'a pas laissé de commentaire.

Sheila R.
Évaluation :

All my needs were met at both locations.

Codie H.
Évaluation :

Extremely rude customer service

Joshua W.
Évaluation :

Le client n'a pas laissé de commentaire.

Justin R.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas R.
Évaluation :

Truck can smelled strongly of cigarette smoke and a few cigarette butts were found inside.

carol r. | Premières impressions |
Évaluation :

Wanda was super helpful . A great asset to U-Haul

Bethany F.
Évaluation :

Le client n'a pas laissé de commentaire.

Colton T.
Évaluation :

Had alot of problems returning the truck. It was raining and although the young man was helpful and friendly he notified us the system was down and he could not accept the keys to turn in the truck, later he did give us the option to leave them in the drop box or to come in the am.. Although according to the received email, the truck was not due until 1pm that next day, a Sunday. The next morning i didnt get any calls or messages until 10am. but a woman named Wanda was insistant she immediately needed the keys to move the truck, so i stopped on my way to church. She was not understanding and insisted she had been calling since 9am..This was not the case according to my call logs and she was not wearing a mask during our interaction, though i was. I also told her the truck was in good shape except dog hair was present on the passenger seat except we didnt have a dog. other than that i was not asked to sign anything.

MARLON B.
Évaluation :

You need to improve customer service. The person waited on my Son called him Boy several times & was very disrespectful. He also made him fill the tank up or he was going to charge him for gas at a ridiculous price and it was 3/4 full when we picked it up and when my Son dropped it off. He told him to go put gas in it or he was charging it to the card on file and when he did and came back he wanted to charge him for mileage and we wasn't over it. This was the worst experience we ever had at a U-Haul. I don't think we should have filled it up when we received it at 3/4 of a tank. No I will not recommend this U-Haul location to anyone. I don't want anyone to lose their job; but be told to treat everyone with respect. We should receive a refund for the extra gas that was put into the truck.

james J.
Évaluation :

Le client n'a pas laissé de commentaire.

Clariant M.
Évaluation :

Charlie(?) older gentleman in the morning was GREAT

Jeremy L.
Évaluation :

Le client n'a pas laissé de commentaire.

Barbara P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert S.
Évaluation :

This is a really nice moving equipment rental facility. Great access, large paved parking..work area. And pretty nice and clean office area. Also the staff is professional, knowledgeable and enhance the customer experience. No recommendations for improvement.

Bradley M.
Évaluation :

Le client n'a pas laissé de commentaire.

J F.
Évaluation :

Le client n'a pas laissé de commentaire.

Courtney F.
Évaluation :

Le client n'a pas laissé de commentaire.

suzanne W.
Évaluation :

Staff is very helpful and friendly. Thank you!

Bob B.
Évaluation :

I tried to purchase insurance on the 26' foot truck that I rented yesterday.i was not allowed to. I was told I would be responsible for any damages to the vehicle,even if it was‘nt my fault,and that I would have to come up with the money for damages out of my own pocket. This is a bad policy. I have spent over $400 at your store in the past month on boxes,tape,packing paper,and other assorted moving items. The advertised rental of $39.95 a day plus mileage wound up costing me $110 plus the gas I had to add at the end. I drove the truck 17 miles total and got charged for 40 miles. Not right.

Timothy P.
Évaluation :

Le client n'a pas laissé de commentaire.

Holli B.
Évaluation :

The car dolly I rented was messed up I had to pull over every few hours to tighten the straps it screwed up one of my tires almost had a blowout had to pay for a new tire they wouldn't even give me a refund on the car dolly or a refund on the tire took me way longer to get to my location because I constantly had to pull over and tighten the straps it was so scary having to drive 1600 miles like that

Angela O.
Évaluation :

Thank you for helping with our move!!! This was my first time using U-Haul and it was in fact a superb experience. Lady that helped us was friendly and willing to help!! I'll recommend you all anytime!!

Michael B.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES K. G.
Évaluation :

I have always had excellent service from this location and will be back even though I live almost in Benton.

DAVID F.
Évaluation :

Quick and easy on both ends! Very professional!

Loretta S.
Évaluation :

Le client n'a pas laissé de commentaire.

shelby C.
Évaluation :

The service was great friendly staff. They will go above and beyond for their customers. Thank y'all!!!!!????

Zachary M.
Évaluation :

Better customer care. I don't want to spend my money where the person working has an attitude and treats me like I'm an inconvenience.

Kimberly Y.
Évaluation :

the cost was alot more than I expected,but otherwise great service!

Joshua R.
Évaluation :

Le client n'a pas laissé de commentaire.

Stephanie I.
Évaluation :

Think you're doing great keep it up thank you

Brian C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Erma A.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMIE R.
Évaluation :

Again, I have no problem with this location. The manager was very compassionate regarding my situation. My problem is that Uhaul allowed me to confirm a reservation for a 10 x 20 unit at this location THAT WAS NOT AVAILABLE at my arrival. No person wants to pack and move a life across the country only to arrive at the destination to find that what they thought they were getting wasn't available. Uhaul left me no options but to go to a location downtown, which I did NOT want in the first place, or pay $50 more a month extra for a larger available unit. Uhaul dropped the ball all the way around on this reservation. Though the people at both locations are very nice, I'm tired of paying what I do to be told that what I paid for is unavailable. Why let me confirm a reservation if it is not and never was available?

Robert P. | Expérience générale |
Évaluation :

The staff was very helpful and accommodating

Stewart M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

PAM C. R. | Expérience générale |
Évaluation :

I’ve been at this storage since 1999. I have been very pleased and would recommend it to others.

Susan B. | Premières impressions |
Évaluation :

Very helpful and expedient. Friendly and caring. Thank you so much.

Heather C. | Expérience générale |
Évaluation :

The older lady that works here is rude. We had an issue when we went and paid because she didn’t log in her computer, she handed my husband a receipt showing we had paid when in fact it wasn’t paid. Didn’t know that until later when I received an invoice saying that we owed money still. She very rude about the whole situation and tried to blame us for this issue. I have closed out our storage unit and will not be back here and I do not recommend this office! I will be glad to go to other offices but this one in the 4100 block of Barksdale Blvd is horrible!

senior transitions s. | Expérience générale |
Évaluation :

Pleasure to have storage unit at 4100 Barksdale in Bossier City, La. miss Wanda was always so helpful and courteous

Aaron D. | Expérience générale |
Évaluation :

Storage facility was very nice

Michael A. | Expérience générale |
Évaluation :

Staff went above and beyond

Sonya R. | Expérience générale |
Évaluation :

Everything was great, no problems !!

Travis A. | Expérience générale |
Évaluation :

I have been with this u haul off and on for many years Ms Wanda is a great manager and always helpful She has been the best yet!

Jason C. | Premières impressions |
Évaluation :

Our only complaint is that we weren't allowed to return the truck to a uhaul facility closer to where we live. The lady was rude and told us we had to return it to where we picked it up.

Jason C. | Expérience générale |
Évaluation :

It was very clean

PETER S. | Premières impressions |
Évaluation :

Helpful and good

ANDREA H. | Expérience générale |
Évaluation :

Always friendly and helpful staff.

Renate C. | Premières impressions |
Évaluation :

The whole experience was terrible. Had it not been for the people in Bossier City it would’ve been a lot worse. I still would not rent another U-Haul again.

Melissa L. | Expérience générale |
Évaluation :

No issues at all!! Thanks U-Haul!

eric b. | Expérience générale |
Évaluation :

The manager and staff are useless at his facility. The a/c unit leaked water in my unit on a piece of furniture that I just restored. The office covered thier items not even a phone call for my unit.

Kelli D. | Expérience générale |
Évaluation :

The sum of my experience: gross incompetence, my good faith efforts, multiple emailed credit card information for payments which never ran, plans for lawsuits, and a unit full of water damaged goods.

Keara r. | Expérience générale |
Évaluation :

Lazy workers! every time I’ve gone by they are sitting on their cell phone. Once i waited 4 mins. before i said something about needing service not sitting around waiting for her to finish her convo!

Sonya R. | Premières impressions |
Évaluation :

The staff were very helpful

ashley h. | Premières impressions |
Évaluation :

Helpful service. Thank you!

JESSE B. | Premières impressions |
Évaluation :

Overall terrible experience lied to from the very beginning overcharged another day horrible experience their customer service and sales reps. Can't get can't get a response from district managers.

DWIGHT B. | Expérience générale |
Évaluation :

I had the best service one could expect regarding storage and staff interactions. When I need to store items in the future I will be back.

daniel e. w. | Expérience générale |
Évaluation :

Great storage facility. Nice folks

maura W. | Expérience générale |
Évaluation :

the worse service, not well trained or staff just didn't care. I also had to wait to on hold for uhaul operator at 1800 468 4285 for 25 minutes to assist to return truck since app wouldn't work.

BENJAMIN w. | Expérience générale |
Évaluation :

Good Job!

CHERYL W. | Expérience générale |
Évaluation :

I would rate this storage facility much higher, but there is an older lady working there who is very rude. The facility is clean but poor customer service can make or break the quality.

scott k. | Expérience générale |
Évaluation :

Wanda and staff were friendly and helpful she is awesome. I will use them again.

Daniel F. | Expérience générale |
Évaluation :

I love this storage unit.

LEAH G. | Expérience générale |
Évaluation :

I had my things in storage for almost 5 years! I would recommend Uhaul to all my friends and family! Even a stranger! Thank

Non reviews have been submitted for this location.

Retour
Haut de la page