Customer Reviews for U-Haul Moving & Storage at Barksdale

830 évaluations

4100 Barksdale Blvd #108   Bossier City, LA 71112
(Plantation Plaza #108)

(318) 742-7500

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(318) 742-7500

4100 Barksdale Blvd #108
Bossier City, LA 71112
(Plantation Plaza #108)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVIN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chase F. 
Évaluation :
5

Have used location and same equipment for years always a great experience. Although the new hires in past couple weeks lack attention, they are not observant of there surroundings and are downright scary hooking up trailers, they could do with some extra supervision, but other then that Mrs wanda runs an excellent ship

Ryan E. 
Évaluation :
4

Our original pickup location was U-Haul at Barksale, 3100 Barksdale Blvd, Bossier City, LA 71112, however, the equipment we had reserved was not available at that location. No mention was made of the $50 we were supposed to receive if the equipment was not there. Since we had been waiting ~20 minutes before we saw an employee, we were now in a rush to drive to the location that did have the equipment we reserved, so we didn't push the issue. We were very displeased with the U-Haul at Barksdale location.

Shawn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter J. 
Évaluation :
5

Great staff with great interactive skills. Will recommend them for anyone I am in contact with for EXCELLENT customer service skills and kindness. Thanks, you all are truly a rarity in this world today.

mitizi h.  |  Expérience générale 
Évaluation :
2

Don't call the customer the day before and tell them you will not have a truck for two days. Rental of 26' reserved several weeks before, confirmed Monday before rental in person. And then comes phone call. Also, no dollys were available even though two were reserved.

JOE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edgar V. 
Évaluation :
5

Very helpful staff, clean facility and easy access

david r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorise C. 
Évaluation :
2

The customer service was short and not very clear about expectations. When returning my uhaul not only did he rudely aske me to park the tow dolly else where but then did not communicate with me regarding checkout and made me wait around until he completed the checkout with out even letting me know what I was waiting on.

Deserae M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tammy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LeaAnn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW E. 
Évaluation :
4

The rates are extremely high! Had a 10-ft truck to move from one end of town to the other, and used it for 4 hours. Was only allowed 30 miles of travel before I had to pay for mileage. You see signs on the side of these trucks, that say you can rent them for as little as 19,99 a day locally. My rental was more than $100. The lady that checked us out was grumpy and seemed a little mean.

Russell D. 
Évaluation :
5

It would be nice if one was close to me in S’port.

gregory c.  |  Expérience générale 
Évaluation :
1

This location was great, but my reservation was for the location at 3100 barksdale blvd and the experience was terrible. I waited for 30 minutes while nobody would help me, then the manager finally asked me what I needed and I showed him my online reservation (contactless) and he informed me he'd rented my truck to someone else earlier that morning. That's when he sent me to a different location. The entire fiasco ended up setting my move back by almost 2 hours. Yet when I returned the truck 5 minutes late from my original drop off time, I was definitely charged a fee.

tracy W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

yolanda g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILY S. 
Évaluation :
2

The lady that checked me in was very rude. She was very harsh in her words and basically spoke to me as if I were stupid. She lacked customer service skills needed to be in that position

MICHELLE A. 
Évaluation :
5

Great staff!! Everyone was friendly and extremely helpful!

Beth M.  |  Expérience générale 
Évaluation :
5

Very pleasant knowledgeable and eager to help a good experience

howard P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Appolo S. 
Évaluation :
5

Kim at the Bossier City Location that I rented from was excellent!!!!!

Steven H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda J. 
Évaluation :
3

Store was unattended.. waited 5-7 minutes for associate to show up. I called the manager of the store & the associate showed up. The manager at the location when calling to see if anyone was at the store was just flat RIDE!

Jacqueline B. 
Évaluation :
5

Very helpful

Rickie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborah B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan J. 
Évaluation :
5

Great place to rent a uhaul from. Mrs. Wanda was great!!!

Qiana F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica F.  |  Premières impressions 
Évaluation :
5

Everything went very well

Michael D. 
Évaluation :
5

Csr was super helpful, went above and beyond even though it was after 7pm My favorite location, mrs wanda runs a good ship

Ryan E. 
Évaluation :
5

I wish I could leave a review for the 3100 Barksdale Blvd location. We were originally supposed to drop the car transport there. After driving several days and thousands of miles we got there about 30 mins before closing. We were told that they didn't have room and we needed to go down the street (though they CLEARLY had the room). The man was extremely rude and unfriendly. We got to the 4100 Barksdale location with minutes to spare and the guy that helped us was wonderful! He was busy with another customer yet took the time to help us. He also made sure to update the drop-off information so we wouldn't be charged. Our experience at this location was the complete opposite of where we were supposed to drop off. Merci.

Nathan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry S. 
Évaluation :
2

Wanda says we did not return a doley...we did, her outside guy waved my daughter and hired help away saying "you all right"...did not open back. We know we had two doleys in there. I even re-looked in house to check behind the hired helper.

Cheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rene M. 
Évaluation :
5

Great customer service and top notch equipment.

Ryan G. 
Évaluation :
5

Great service

Kendale B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent E. 
Évaluation :
5

Had to replace the pigtail electrics on the trailer at the UHaul shop but after that all went well.

Patrick C. 
Évaluation :
2

Service à la clientèle

Dnaizha C. 
Évaluation :
5

Y'all were excellent!

cindy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jathan F. 
Évaluation :
3

Better vet your moving labor sources.

Douglas N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
1

They charge by the hours not day

Crystal D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miguel D. 
Évaluation :
5

Workers were very kind. The truck was really nice and I felt totally safe.

Angela L. 
Évaluation :
5

Not really much. The only thing is the check out with phone after hours.

Randall R. 
Évaluation :
5

Representative who helped me check in does not know how to properly handle trailer connections he is very rough and could cause damage to customer equipment, other then that everything was great fast, prompt, polite service

Ryan E. 
Évaluation :
5

The general manager at the location miss Wanda is always excellent on top of her game keeps it clean equipment well organized and keeps me coming back I do not use the location down the road specifically because their management cannot keep up to the same pace as miss Wanda I do rent a trailer or truck at least twice a week I would consider us a preferred customer and I will continue to do business with you hall for most of the rest of my life

Ryan E. 
Évaluation :
3

To return the vehicle, it took far too long but the staff was nice and friendly.

stephanie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK H. 
Évaluation :
5

We have used this facility for both storage and transport. They are the BEST anywhere. The gal who runs this place in Bossier City is so helpful and easy to work with. Having Bordocks in Kittredge, CO. to drop off at was WONDERFUL. AS The men at the one on Evergreen parkway in Evergreen,CO. are SO NASTY and RUDE. My experience with them was horrible. Merci.

Eddie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tanya J. 
Évaluation :
3

The estimate was a good price to pay for the uhaul. I feel like I was overcharged to tell the truth.

Patrick H. 
Évaluation :
1

Be mindful of the effort others put into returning merchandise as the can.Speak and approach the customer in a friendly manner when they arrive instead of continuing with the task at hand like no one is there!

Chiquita H. 
Évaluation :
5

All went well!

Bill D. 
Évaluation :
5

Great rental. All well.

Bill D. 
Évaluation :
5

All good!

Bill D. 
Évaluation :
4

Had to find unit after reserving online at 4 different locations. Had I not followed up, would have been driving all over town. Then I had to pay again even though I put CC info online. Also, the price charged was higher than quoted online. While the pickup location people were helpful and friendly, U-Haul Inc. gets 2 stars at most.

Jack W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
3

Communication. Need more units available. I would like a refund for the extra 2 hours drive time and being charged the same rate for a smaller trailer. I needed a larger trailer. This caused additional gas money for my truck ans my friends truck

James B. 
Évaluation :
4

The truck had an exhaust leak and ran like crap. I have never had a truck like this from UHaul. Will consider using someone else in the future.

STEVEN B. 
Évaluation :
5

I was very pleased with the customer service that I received. Staff was very courteous and helped me with what I needed to make my move easier. Next time I move I will definitely check with them for my moving needs

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rickie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHERINE E. 
Évaluation :
5

Excellent customer service. I appreciated going to a place where employees are professional yet approachable.

mitizi h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IAN C. 
Évaluation :
5

Really nothing.

Randall R. 
Évaluation :
1

Ensure the trailer is attached properly. It came detached while I was driving and could have been catastrophic!!! Furthermore, your roadside assistance is a joke. I fixed the trailer on my own.

Manuel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

At no fault to this location, the truck that I had reserved through the website showed up 3 hours late. The staff was very friendly and helpful to resolve the issue.

Chase M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EUGENE G. 
Évaluation :
3

We did not know how to connect the car to the trailer and was told we were on our own. It was scary because we were traveling out of state. But the mgr Wanda was great. Would recommend only to experienced people.

JANELL L. 
Évaluation :
4

The truck didn't have a dolly

cheryl E. 
Évaluation :
2

The employees were great, but the website put in for a one way trip and then the system at the location required us to return the equipment there. They had to run my card about 8 times or so and we finally had to get cash from an atm. We were at the location probably 45 minutes just trying to pick up the equipment and the computers were by far the biggest issue.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Fast promt service

Ryan E. 
Évaluation :
5

Nothing. Great service.

BRYAN L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lillianna B. 
Évaluation :
5

I always have a good experience there.

CATHY T.  |  Premières impressions 
Évaluation :
1

The whole experience was terrible. Had it not been for the people in Bossier City it would've been a lot worse. I still would not rent another U-Haul again.

Renate C.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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