Évaluations des clients U-Haul Moving & Storage at Baseline Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Baseline Rd

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Yolanda B. le

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Le client n'a pas laissé de commentaire.

David A. le

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Thank you!!!

Rachel B. le

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Le client n'a pas laissé de commentaire.

johnathon C. le

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Staff while picking up the trailer on 10/9 were excellent! Everyone was friendly and happy to help. The next day while returning, it was like I was at a different business. I parked the trailer alone and went inside. When I walked in the door, the man looked at me, and walked off into a side room. About 3-4 min later, he came back out and walked right in front of me with out saying a word. He was holding a cigarette and lighter. I said I was there to return my trailer. I know he heard me because he was two feet away, also I’m 6’4” 300lbs so I’m not invisible. He didn’t say anything. He walked to the sliding door to go out side and I had to raise my voice and ask if there was something I needed to sign or do, and he said “ naw” and walked out side. Absolutely pathetic excuse for an employee. I was there around 10 AM on 10/12 if you need that for the security footage.

Kevin W. le

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Coffee and Donuts! Keep up the good work. I will be back for the coffee and donuts.

James C. le

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To many fees

Gerald H. le

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Quick, efficient service. Friendly staff.

Sonia S. le

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Vince was friendly and knowledgeable. I was in and out very quickly

Marcus D. le

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The truck had house roaches in it, the cup holders were wet from a drink that was spilled, and the check engine light was on.

Gloria B. le

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Le client n'a pas laissé de commentaire.

Rudy D. le

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Le client n'a pas laissé de commentaire.

Douglas B. le

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I actually cannot think of one thing that I would improve the experience was reasonably priced and quick

David G. le

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Air conditioner worked only sporadically.

Earnestine J. le

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I had a hard time finding my storage building because it was behind two gray doors that they forgot to tell me.

Ronald T. le

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Le client n'a pas laissé de commentaire.

Leroy C. le

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Had a great experience. Customer service was excellent and they explained everything in detail.

Karen E. le

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Le client n'a pas laissé de commentaire.

Cynthia P. le

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I took a picture of the driver door when returning. Because I forgot to take it prior but there were ashes in the door. But other than that, the truck was clean and rode well.

Raymond M. le

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N/A

Jacob T. le

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Shannell Anderson was not helpful. After showing her the truck was not to the standard as described in the contract, she told me to take it anyway. I then had to take care of the problem when I dropped the truck off.

Kenith I. le

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Close, clean, professional, and fast

Amber M. le

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Le client n'a pas laissé de commentaire.

Tina M. le

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Le client n'a pas laissé de commentaire.

Giovanni D. le

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The young lady at the front desk was very very friendly and she was helpful .. Give her a raise !!

Tameeka W. le

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They were a life savor. Kim at another location in AR had screwed me over and was very rude about it! They came to my rescue after she sent me to sherwood location.

Darleen T. le

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Le client n'a pas laissé de commentaire.

Victor T. le

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Le client n'a pas laissé de commentaire.

lilyan T. le

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Everything was wonderful. The young lady I felt with was well spoken, very clear in explaining everything to me.

Carl B. le

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Le client n'a pas laissé de commentaire.

Douglas C. le

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.79 / mile? Ridiculous

Stephen J. le

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I reserved the truck for pickup at the Kanis Rd Little Rock location, was told just 24 hours ahead of pick-up that the truck would be at the North Little Rock location but not until 5pm when I reserved it for 10am. Needless to say, it was in another city and too late in the day to manage the loading and initiation of the rental. An alternative third location was only found after many phone calls and holding-times. Then, I was told that the appliance dolly wasn't available at the new truck pick-up location. Needless to say, the experience was unnerving to have planned a move and end up chasing things down to make it work. Overall, the pick-up and drop off were fine.

Jennifer B. le

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For starters, if your equipment isn’t up to par you should offer some form of discounts for the inconvenience.

Shannell L. le

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Le client n'a pas laissé de commentaire.

Sharecka D. le

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Le client n'a pas laissé de commentaire.

Andrew B. le

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Le client n'a pas laissé de commentaire.

renita b. le

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Just glad my things where all in the same as I left it . No issues with my storage . Thanks UHaul!

Liz B. le

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VERY HELPFUL STAFF

Isaac M. le

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Nicholas was very kind and helpful! Couldn’t have been a more pleasant experience considering the circumstances I was in!

Deangelo R. le

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I always get storage from u haul the one stop shop for your moving needs. Thanks for the great experience

paul b. le

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Amy did a great job

steven h. le

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Went great in their maybe10 min i love it

edna j. le

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I really appreciate how he helped me pick out a storage and he took me to storage down road and may show I know how to in storage room.

JOHNNY W. le

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The employees over the 2 years of storage service was excellent to me.

liz B. le

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were very helpful....friendly...remembered me

melissa w. le

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Enjoyed my stay

neta d. le

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I really appreciate being able to store my vehicle at your facility. I have and will highly recommend people to use you guys. Thanks for all you do. Thank you

Phileta P. le

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Uhaul meets your needs and accommodations.