Évaluations des clients U-Haul Moving & Storage at Beechmont Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Beechmont Ave

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Angela T. le

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Not a thing, I walked in and the two gentleman behind the counter were super friendly. They helped me get in an out fast , asked several times if I had any questions. Just a perfect overall experience.

Tom P. le

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Le client n'a pas laissé de commentaire.

Marla R. le

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Great overall

Joshua S. le

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Le client n'a pas laissé de commentaire.

marvin s. le

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No issues encountered. Process went very smoothly

Marvin S. le

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Don't take phone calls on speaker while customers are in the store.

THOMAS V. le

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Le client n'a pas laissé de commentaire.

Margaret W. le

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The van rented had a foul odor and needed cleaning to remediate the smell. The car seats need detailed cleaned.

charles V. le

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Le client n'a pas laissé de commentaire.

Pamela A. le

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Nothing it was all good

Thomas N. le

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Le client n'a pas laissé de commentaire.

dean G. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Jereme K. le

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Le client n'a pas laissé de commentaire.

Jeanne M. le

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Le client n'a pas laissé de commentaire.

Glenda K. le

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While making reservation I changed the pickup time to 12:30 from 2:30pm. The guy said he would change it. When I received my email confirming my day and time the time wasn’t changed. I went ahead and picked it up at 2:30pm to keep from having to explain.

John H. le

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Le client n'a pas laissé de commentaire.

wendy H. le

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Truck was dirty on the outside and the back was dirty had to sweep out before loading up.

Timothy P. le

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First starting out, my assigned truck had a dead battery, but I was then given another truck which was great. My only critique is even if you cannot wash out the truck floor because of the cold temperatures, but maybe even go over it with a dry pad to wipe up any residual dirt/grease/oils.

teresa K. le

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Le client n'a pas laissé de commentaire.

Fred K. le

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Appreciated hooking and unhooking from my vehicle.

Akmal A. le

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Le client n'a pas laissé de commentaire.

Josh K. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Melissa E. le

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Only complaint was I need to move a riding mower, which I express why I was using the cover trailer. He did it let me know that there was no ramp for the mower to be push in with. It was my daughter and I , we had to lift the mower which cause us to bend the front bar on the mower.

Richard W. le

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Le client n'a pas laissé de commentaire.

Nathan B. le

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It had snowed, but the trailer was perfectly clean and dry - Thanks!

John C. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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Le client n'a pas laissé de commentaire.

William R. le

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Le client n'a pas laissé de commentaire.

james S. le

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System worked well no problems.

Brien P. le

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Le client n'a pas laissé de commentaire.

Diana W. le

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Le client n'a pas laissé de commentaire.

Trevor B. le

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The truck Was in good condition no problems there, when I went to return the truck the return process on the website kept crashing and when I called the GM who’s number was on the keys box for after hours returns he sounded annoyed by the fact I called him

Sean D. le

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Drivers seat leans to the right, would be nice to have a seat that actaully fit the driver.

Cheryl B. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Maryann S. le

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Le client n'a pas laissé de commentaire.

Karl S. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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I had no issues. Truck was ready when I got there

Zach M. le

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Le client n'a pas laissé de commentaire.

Michael E. le

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Le client n'a pas laissé de commentaire.

Amy B. le

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ALWAYS top notch vehicles and service!

Wil C. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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We picked up a 15 foot truck here and returned it and a 26 foot truck we picked up in Pigeon, Michigan. Good service. Friendly and helpful personnel. Wide selection of products.

Kenneth V. le

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Le client n'a pas laissé de commentaire.

Sirakarn K. le

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Le client n'a pas laissé de commentaire.

Tonya H. le

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Every one was so kind, great service thank you

Michael H. le

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Le client n'a pas laissé de commentaire.

Carla H. le

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Le client n'a pas laissé de commentaire.

Terry P. le

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Great staff, I have already recommended this U-Haul location for other potential customers. I am a repeat customer multiple times over and will continue to be so. Thanks to Steve and his staff.

John C. le

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Le client n'a pas laissé de commentaire.

Nabeel K. le

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Provide better customer service my u haul was blocked by a semi truck that was unloading at that location and i did not get anyone to help getting my u haul out which is caused me to be 20 min behind schedule that day and i had to figure out a way to get my u haul out

Anita S. le

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Le client n'a pas laissé de commentaire.

Julie H. le

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Le client n'a pas laissé de commentaire.

Tamara C. le

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Steve is very knowledgeable regarding all of Uhaul services. He just needs to work on his customer service skills. He is not at all very welcoming and gives the impression that he would rather be anywhere than where he is.

Luis M. le

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Le client n'a pas laissé de commentaire.

David P. le

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Nothing as people are friendly, service oriented and professional. They also provide very good suggestions.

Zyx K. le

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U-Haul was very accommodating. We asked to change our rental date/time and they changed it for us no problem. They were very easy to work with and made our move so much easier. Thank you!

Gerri T. le

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Le client n'a pas laissé de commentaire.

Aaron O. le

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The trailer wasn't there. When I made the reservation they assured me it was at the Milford location. I then had to drive 20 minutes away to get another trailer then 40 minutes to another location and the entire experience as they tried to figure out what went wrong took about 1 hour. They did nothing to reimburse me for my lost time and Uhaul's mistake. This horrible experience has convinced me to buy my own trailer and never have to deal with Uhaul again.

David P. le

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Friendly people willing to explain and provide suggestions. Rented a 15' van and car trailer for 1200 miles.

Richard H. le

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Customer service was poor. Had to go get the truck and remove ad sign from the windshield. Furniture blankets all over the floor of the truck bed. Wil needs to get a personality.

Leah P. le

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There was no lock on the truck. We have always been provided with one, so we didn't have any alternative.

Lawrence H. le

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Le client n'a pas laissé de commentaire.

Mark J. le

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Not much of anything except lower the prices

Jerry L. le

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Great experience! went smoothly and the rates were very reasonable.

jeff H. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Le client n'a pas laissé de commentaire.

Timothy D. le

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Le client n'a pas laissé de commentaire.

Norma M. le

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Le client n'a pas laissé de commentaire.

Nicholas H. le

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Le client n'a pas laissé de commentaire.

Daniel J. le

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They're always so incredibly helpful and friendly at this location. Absolutely my favorite rental experience.

John R. le

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Le client n'a pas laissé de commentaire.

Steven P. le

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I returned the item early and the agent could not find it in his system. I had the actual contract and have it to him. Then I get double billed. I won't use them again.

Daniel H. le

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Customer service. Finish renting to me before you leave me and show items to another customer who just walked in.

Steve M. le

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Came in on a day temperature was 11 degrees a truck the size I rented was out front running. I was given the keys to a truck that was covered in snow and ice, I had to kick the rear door 5 or 6 times to get it un-frozen then go get my moving pads and load them. Went back in to get an ice scraper she didn't have one. I found one on your service cart that was half broken. After getting enough off to drive up by the still running truck I parked got my ice scarper out of my car and finished cleaning the snow and ice. As I was leaving the girl who finished my rental was moving and parking the running truck. When I returned my rented truck in the afternoon after going inside twice to get someone to check me out a different young lady came out. Note the first trip in she had another customer on speaker phone with this un-knowing customer giving her credit card information out load for me to hear. The second trip I made in she acknowledged me and came out. She got in the truck, got in it and started it she adjusted the heater vents to blow on her no less than three times while I stood in the cold watching her finish my rental on her ipad/phone.I have rented from this location several times, this was the worst experience with ANY u-haul location I have had to date. Typically U-haul is my go to, and may not be in the future.

Paul C. le

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In and out in record time.

Kyle W. le

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Le client n'a pas laissé de commentaire.

John H. le

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Really nice facility. Staff very nice and helpful to all of my needs. Would recommed using when in need!

George A. le

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Great service

John G. le

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Le client n'a pas laissé de commentaire.

Timothy B. le

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Le client n'a pas laissé de commentaire.

garry B. le

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have the equipment local I had to drive a hour to pick up the trailer The local dealer couldn't get one whats the problem u haul don't you spread your inventory around or just the dealer in the city stock all the trailers

Ali B. le

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Keep up the good work and friendly staff.

jay H. le

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Friendly. Helpful. Good experience

Christopher G. le

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The process for pick up/drop off at this location is pretty easy and satisfactory, however all of the workers I've encountered (3, all of which are male) at this location are un friendly, somewhat condescending and seem unhappy with their job. They never greeted me/my party who came with me during equipment pick up and I've stood in line to check out, thinking the man whose line I was in would help me, yet he didn't say a single word to me and just got up from behind the desk and walked away, leaving me to have to wait for another/different employee to come inside to check me out.

Michael P. le

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Le client n'a pas laissé de commentaire.

Joshua P. le

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The sales associate was rude and seemed as if I was inconveniencing him . Especially when I was on my phone setting up the text Uhaul just sent me. I will not be using this location again. He seemed like a nice person though maybe just had a rough day. We all have those

Bryant W. le

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Nothing customer service was excellent. Picking it up and dropping it off

Kathleen J. le

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The truck was old but got the job done. Steve was very helpful and I appreciate all he did to assist.

Robert M. le

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Great operation! All the employees are first rate! I will return.

JESSE L. le

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Keep doing what you are doing. I had a great experience.

Robert M. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Quick and easy. Thx

Erin M. le

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Great!

Garry M. le

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No complaints. The whole process was seamless.

Clifford W. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

Glenn N. le

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The gentleman that helped me was fast and very nice.

danny d. le

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none

ron p. le

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The team at this store knew my needs better than I did! great experience, Thank You!

Brenda R. le

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Only problem was never was able to set up my online account, had to call every month to make payment. A bit of an inconvenience waiting on hold and such.

Nicholas Z. le

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Everyone at this location is amazing. We've been here so often during our move. We recommend this U-Haul location for all of your moving and storage needs.

Gary H. le

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Employees were very friendly and helpful even though it was Mother's Day....

Mary w. le

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We would use your facility again. Thanks.

Harmony R. le

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Great place easy access.

diana W. le

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Very hey

FREDERICK H Z. le

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The installation texted a very very good job

Maureen B. le

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Very knowledgeable and helpful staff. I would definitely recommend this facility.

Christopher I. le

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Quick, friendly service.

Christopher I. le

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Very helpful. Truck check-in was easy (and paperless!) The guy walked us to our storage unit, showed us how everything worked. Good folks.

Douglas B. le

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The #1 choice is Uhaul

latrisha m. le

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I am not pleased that I got charged twice upon getting my storage unit and was charged for unknown late fees. The issue was resolved, 2 WEEKS LATER, but should not have happened in the first place.

naomi s. le

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Great storage facility!

ERIK E. le

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Nothing but great things to say about the facility and people!

benjamin s. le

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*advertisement said 10x10 storage room 84.95; was charged 109 plus all fees. * Learned I had no access after hours, was told I didn't pay 'extra' for this service. *Mouse ran in front of me in Hall