Évaluations des clients U-Haul Moving & Storage at Bragg Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Bragg Blvd

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ivan M. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Gwendolyn G. le

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Le client n'a pas laissé de commentaire.

Elizabeth W. le

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Was not notified when vehicle was ready. I sat for 30mins waiting for the vehicle when it was sitting in the lot, ready.

Anna P. le

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Truck was not where it stated it was for pickup but not hard to find. No instructions on where to leave combination lock when returning so I just put back on the roll up door where I removed it from.

James E. le

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Le client n'a pas laissé de commentaire.

DORIS R. le

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Le client n'a pas laissé de commentaire.

Harold B. le

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Other than the credit card/ debit machine not working, all was great. Outstanding customer service.

John V. le

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Le client n'a pas laissé de commentaire.

luis O. le

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Nothing. Everything went well.

Darryl S. le

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Le client n'a pas laissé de commentaire.

Deloris N. le

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Fast service. Friendly staff. Clean , well maintained trucks. I’ve used them before and will gladly use them again.

Benlyd C. le

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Limit side personal conversations in front of customers. Shorten the wait time when checking out and returning the equipment. Don’t charge me for a full day if I’m only going to be a hour late.

JOHNNY B. le

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Fox computers, very long wait

Alton W. le

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Le client n'a pas laissé de commentaire.

CHARLES W. le

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Le client n'a pas laissé de commentaire.

Russell L. le

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Great location. Excellent customer service.

Richard S. le

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Le client n'a pas laissé de commentaire.

Samantha G. le

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I would recommend this place, each time I needed assistance or a question; always helpful and patient. Thank you.

David W. le

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Le client n'a pas laissé de commentaire.

Chanaya H. le

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Le client n'a pas laissé de commentaire.

Barbara K. le

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Le client n'a pas laissé de commentaire.

Philip E. le

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I made a reservation a week prior and went to pick up my truck at the time I was scheduled and waited over an hour and a half because the computers and phones weren’t working. The customer service didn’t have a computer tech phone number to call and ask how to fix the issue. Which made zero sense I had to wait because my card was already on file, plus I was using a VIP coupon to pay.

Derek K. le

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They gave me the wrong vehicle, incorrect mileage, charged me for 3 days when I only wanted two and never disclosured a 24 hour turn-in technicality so I ended up paying more in addition to the mileages

Felton J. le

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I had no issues!

Nike H. le

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After the mix up on my account the customer service gal fixed it upon return and everything was taken care of

Gino J. le

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Le client n'a pas laissé de commentaire.

Emily N. le

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Le client n'a pas laissé de commentaire.

Jennifer G. le

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Le client n'a pas laissé de commentaire.

Yvette P. le

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Great experience

Gary W. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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The after hours application that must be used in order to return equipment is faulty. I sat there late in the evening for almost 30 minutes attempting to even link my reservation to my account. Once I did that I was kicked out of the application each time I tried to take a photo of the equipment for uploading verification. After many failed attempts I finally left the equipment there. Subsequently I was charged $20 as a fee for not using the application. It is recommended that this glitch be resolved for future customers and please make using the after hours return feature available as a mobile phone capability vs the application. Additionally make the feature available as a “guest login” vs requiring users to create an account which will undoubtedly be used for marketing purposes.

Angela J. le

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Le client n'a pas laissé de commentaire.

MIller D. le

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Provide trucks with cruise control

Norma M. le

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Le client n'a pas laissé de commentaire.

Martin C. le

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Le client n'a pas laissé de commentaire.

April G. le

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Brenda was very pleasant and helpful Would recommend to others to use this location

ALYSON C. le

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We did not have a notice of a move out or auction since 6/17/19. I paid the previous balance of 427.94 on 6/14/19. Why did this happen????? Where did our valuables go?? Who stole our belongings?

Gayland E. le

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Terrific service

Eric D. le

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The 20' van ran well with no issues. We were able to pack a lot into it. Customer service was great at all 3 locations we went to. We loved that we got a free month of storage, too!!!

April L. le

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Nice staff

Doug J. le

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Great service, friendly staff!!!

Evelyn H. le

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Great service!!

Jacqueline F. le

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Everything went smoothly

DENNIS E AND MARY B. le

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The facility at Bragg Blvd was amazing. The only problem I have with UHaul is the wait time on the phone when calling. Why can't U Haul have a call back system when the wait to get a rep is over 5 min

Terry M. le

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We were treated like we were the only customers in the store. Excellent staff.

James E. le

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Very friendly and professional.

ROBERT C. le

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You Rock!

paula m. le

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Quick and friendly customer service. Everyone was so helpful!!!

Jonathan W. le

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Very friendly proffessional staff that goes above and beyond what they have to to help people out.very nice people and GM.friendly,helpful,proffessional, need I say more? I highly reccomend.

Jonathan W. le

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Very friendly'wantingto help the customer.

STEPHEN E B. le

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Storage space met my needs. I wished the gate entry reader was reachable from car.

Richard J. le

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Clean, secure, solid staff, no issues. Access at all hours. No hassles when I moved out.

Sylvester M. le

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Great place

Sharmaine A. le

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Kimberly answered all my questions and made my moving experience all the better.

Jasmine J. le

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Needs more lighting around the storage areas but other than that great

GARY J. le

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Excellent customer service! I would not have gone anywhere else.

Terrance E. le

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N/A

Latasha V. le

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Great

arkelle e. le

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Y'all still owe me 19.99 for signing up for auto pay. You didn't remove my late fee!

Abdallah S. le

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Excellent service and the staff were friendly and helpful.

mohanned e. le

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The staff was always helpful at Uhaul. They helped me set up storage more than a year ago and made my military move as painless as possible. Thanks!

Lisa M. le

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Employees were courteous and helpful. You just need more help, very busy location. This was a Sunday.

jane h. le

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Easy to work with.

Laquetta S. le

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good

MARIO C. le

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Made a reservation at corporate office for Bragg Blvd location.... after I was informed that U-haul was giving a free 30 day storage to patrons in the path of Hurricane Florence. Down hill from there!

Cody W. le

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Good price for storage and easy to use. Staff had little sense of urgency or commitment, but the overall purpose was met. Thank you.

Ryan T. le

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The wait to get anything done was awful. Not enough staff for that busy of a facility! The staff were very nice. Will go elsewhere for any uhaul needs in the future.

Tiffany W. le

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Great Experience

MIGUEL Q. le

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One of the best I have seen so far!!!! Would be a great enhancement for the store to build a complex storage at the back with several floors; they have the space to do so. Customer service is great!

brenda m. le

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Just want to say thanks for your bussiness