Évaluations des clients U-Haul Moving & Storage at Bronx Park
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Bronx Park
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Cesar N. le
Was not too happy when the items I had reserved were not available, but the staff were helpful and were willing to help me adjust my bill accordingly.
charles A. le
People inside were great. The men working outside were driving the trucks like on a race track and arguing with each other.
Jennifer A. le
The facility opened 30 minutes late, therefore causing a delay for everyone who came on time for their early reservations. There were many people waiting outside in the cold including myself. When we finally got inside there was only one girl completing reservations/ check-ins. I waited over an hr just to get to the counter smh. When I finally got help it was by another male worker, who was very rude. Almost as if he was upset because there was a line. MInd you, they opened late so the people started to accumulate outside. I do not appreciate going to a place where I am going to spend my hard earned money to then be treated poorly. I rank their customer service at zero!!!!! Especially because I have used this facility several times and each time i think that it is going to be different, but in fact its worse! Also, the men who bring you the trucks and go over your contracts need to be re-trained in how to deal with customers-especially female customers who come to the facility with their significant others. They have no respect and even in front of them they are trying to get you to give them your number among other things. NOT COOL! It is a very uncomfortable place. Even the thought of going back makes me cringe!!!! #TheWorseUhaulFacility #TimeToCleanUp
Arallia H. le
This girl ran my card for $150 after I explained to her my reservation was already paid for in the amount of $170. She told me she was t charging my credit card, but she lied.
MARC B. le
Went into Uhaul and at least 15 people was online. There was 1 person working at the register. A female, she did the best she can do with 15 people on line and tried to help as much as possible even being forced to multitask at times with that many people online. But i am even more upset with Uhaul itself. I booked online a tow Dolly, if you look at my records you would see that I have booked tow dolly many times. Today was the first time I was told that I had to get a power cable extension for $5 after waiting Almsot an 1hr just to get to the register after completing "express check in". A joke!. And couldn't even use the Tow dolly because it was so outdated!
Anna S. le
there are soliciters outside of the u-haul location and are harassing customers. you should do something about that.
LARRY C. le
Great workers, excellent service.
Juan G. le
Very poor customer service
Kebba J. le
I used this location twice. The two female employees that helped me at the counter are amazing. I wish I could remember their names. I have never rented a truck before, they made it easy and fun and made my moving seamless. Thanks.
Barbara T. le
False advertisement!!!!
Ruben Q. le
The line was very slow. We waited a while. The staff was very pleasant and helpful but although we tried express check in that didn't seem to make a difference
Steven F. le
Nothing the staff and service were great
Zachary G. le
Please ensure in the future that there are less drug users in the parking lot containing the equipment, and that there are less vagrants harassing customers outside of the rental office.
Jessica M. le
customer service in this place was not good at all. noone was able to answer simple questions and the person who assisted us was very rude
Robert P. le
Always a smooth and wonderful experience
Chris D. le
Worst experience to date with uhaul. The first uhaul location I was scheduled to pick up the trailer didnt even have it. So they had to call around for one. Completely wasted my friday night. Finally get to the location which had it and there are people doing drugs in the back of uhaul Van's. Very unorganized place. Drop off was even worse. Nobody want to help me because there lot was so full of trucks. Never again am I renting from them.
William C. le
The trailer reserved was NOT available. I had to take a bigger truck for a higher rate. UNACCEPTABLE!
Mishaun J. le
Front desk took 45 mins to check in reservtion
RAFAEL T. le
Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.
Cheryl S. le
The salespersons both here and in South Carolina were exceptionally kind.
Alexis A. le
Excellent customer service. U-Haul knows how to take care of all my moving needs!
KEVIN C. le
The manager and staff where well trained and very nice.
lisa j. le
I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.
Bessie F. le
The young lady handled everything very professionally.
NELSON C. le
A little pricey
SHUSHAUNNA B. le
The staff were great.
KINGSLEY A. le
The staff were all helpful
ALEX A. le
Great customer services and the ladies are very pleasant and beautiful
Efrain R. le
Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.
Josedna R. le
Worst staff and location ever
KINGSLEY A. le
The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.
Lucien R. le
The manager and her staff's is always welcoming and understanding.
Veronica S. le
The reminders were thoughtful so that my bills were paid. It was free from mice and riches that’s the best thing. Thank you
ALLAN F. le
Good service
Ericka B. le
The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!
NELSON F. le
Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haul
DANNY R. le
N
Marcia J. le
It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.
KEVIN E. S. le
I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.
Dusan G. le
Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.
Luz R. le
Excellent customer service !! Keep it up that attracts customers
Dilone A. le
it was a good expieriance staff people wAs very helpful
Atelano P. le
Na