Évaluations des clients U-Haul Moving & Storage at Bronx Park
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Bronx Park
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Errol S B. le
Fast, reliable and convenient service I couldn’t recommend anything more
RAFAEL T. le
Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.
Edgar T. le
Customer service was so very rude and nasty U-Haul females staff members with attitudes over the counter in need of better training / Services was Over price of its Value of Service and rude U-Haul females staff members being Very difficult / Wasting alot of unnecessary time from the Customers and members of the public into conducting normal business.
Tashauna R. le
i look forward to using your business again.
Frasher M. le
Why change me for 2 days when I only need it for 4 hours . You ppl are the worst I’m going to file a complaint with BBB and I’m disputing the charges on my cars I’ll never rent from U-haul agin !! Worst service ever !
Edin K. le
I have been a customer for many years and I have never encountered staff that was very rude and that is a nice way of putting it,unprofessional talking on their phones /on social media while customers are waiting for service no rush to complete my reservations 5 customers in front of me and it took over an hour to complete my reservation and was greeted very rude when I said everyone in this establishment need to get off their phones and do there jobs 5 customers over an hour, uhaul customer service who handle my reservation response was I can take longer and delay you longer if you like .. I WILL NEVER RENT FROM THAT LOCATION AGAIN,
Teshera R. le
Hire more staff! I waited in line for an hour to get a reserved truck. There should be more than two people at the registers/computers on a SATURDAY! Buy more equipment! I reserved a dolly with the truck, but there were none left and I was forced to buy an expensive dolly. I will NEVER use this location again.
Ernest T. le
Customer service is atrocious! Adrian Hall is the absolute worst. Extremely slow and uncaring as far as how long he deals with a one customer. I waited at least 30 minutes from time I return vehicle to see an agent. ?There was only four customer in the establishment and two were seeing agent. I’ve only used UHaul a hand full of times now however I’m going over to Penske because of the POOR customer service
juan d. le
I didn't find anything to change..all was good.
Santiago H. le
One of the straps was worn out and needs to be replaced.
Christopher G. le
Continue to work on your customer service there is lot more room for improvement nt too bad but still more work to be done
Carla P. le
Well you have three women at the check in counter with NO WELCOME ATTITUDE THANKS for patronizing UHAUL business and that’s why I have employment because of customers like you. Let us have a welcome SMILE! Secondly, there are a ton load of Mexicans harassing everyone that walks in the entrance to work for the customers, it’s annoying. The outside crew were great. The inside desk setup is very tight and unorganized. UHAUL has enough money to build a better entrance area. This site has a lot of business. Take heed to what is being said or UHAUL customers won’t be customers in the future.
Anna M. le
Our truck that we had was not that safe in driving. Thank we were ok .
Matthew D. le
Great check in and check out experience! Beautiful Cargo Van!
Gloria E. le
I was told via site I can pick up with just using my phone. I get to location and truck was not even there. Had to wait for another truck. I also requested 2 dolly's which were not in the truck and there was no rep to give them to me, never received them but I was still charged. And then calling the customer service didn't help cause no one ever answered. Next time I'll just use Budget truck rental.
HERIBERTO R. le
The girl that took care of me was super fantastic.
Mauricio J. le
Faster check out time, have more representatives handling the process during peak times.
CARLOS A. le
Great service
Mihai I. le
Made reservation for van, 2 moving dollies and blankets. They tald me when I picked up the van they have neither of them. Needed yo buy one moving dolly. Truck in very poor condition and quite unsafe to drive. Problems with steering wheel/transmission. Scary.., Would never use this location again and would definitely not recommend it. It should either be closed or a new manager.
Cheryl S. le
The salespersons both here and in South Carolina were exceptionally kind.
Alexis A. le
Excellent customer service. U-Haul knows how to take care of all my moving needs!
KEVIN C. le
The manager and staff where well trained and very nice.
lisa j. le
I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.
Bessie F. le
The young lady handled everything very professionally.
NELSON C. le
A little pricey
SHUSHAUNNA B. le
The staff were great.
KINGSLEY A. le
The staff were all helpful
ALEX A. le
Great customer services and the ladies are very pleasant and beautiful
Efrain R. le
Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.
Josedna R. le
Worst staff and location ever
KINGSLEY A. le
The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.
Lucien R. le
The manager and her staff's is always welcoming and understanding.
Veronica S. le
The reminders were thoughtful so that my bills were paid. It was free from mice and riches that’s the best thing. Thank you
ALLAN F. le
Good service
Ericka B. le
The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!
NELSON F. le
Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haul
DANNY R. le
N
Marcia J. le
It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.
KEVIN E. S. le
I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.
Dusan G. le
Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.
Luz R. le
Excellent customer service !! Keep it up that attracts customers
Dilone A. le
it was a good expieriance staff people wAs very helpful
Atelano P. le
Na