Évaluations des clients U-Haul Moving & Storage at Bronx Park
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Bronx Park
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Barbara T. le
False advertisement!!!!
Ruben Q. le
The line was very slow. We waited a while. The staff was very pleasant and helpful but although we tried express check in that didn't seem to make a difference
Steven F. le
Nothing the staff and service were great
Zachary G. le
Please ensure in the future that there are less drug users in the parking lot containing the equipment, and that there are less vagrants harassing customers outside of the rental office.
Jessica M. le
customer service in this place was not good at all. noone was able to answer simple questions and the person who assisted us was very rude
Robert P. le
Always a smooth and wonderful experience
Chris D. le
Worst experience to date with uhaul. The first uhaul location I was scheduled to pick up the trailer didnt even have it. So they had to call around for one. Completely wasted my friday night. Finally get to the location which had it and there are people doing drugs in the back of uhaul Van's. Very unorganized place. Drop off was even worse. Nobody want to help me because there lot was so full of trucks. Never again am I renting from them.
William C. le
The trailer reserved was NOT available. I had to take a bigger truck for a higher rate. UNACCEPTABLE!
Mishaun J. le
Front desk took 45 mins to check in reservtion
OMARI R. le
The experience was stress free.
Keith W. le
Update systems. It took 40mins for me to get my rental due to slow computers. The employees were very helpful with notifying customers of the situation along with being very professional. Once I was able to finally be done with the front desk part of the process, everything went smooth with me getting my rental.
Roxanne R. le
Upon arriving to Uhaul, the system was done and it took an hour to get the van Asst. manager Adrian Hall is extremely rude and is not helpful to customer. Uhaul worker J. Buddington charged me for gas in an already full tank. I’m highly upset and disappointed with the customer service.
Roy M. le
Everyone was extremely friendly and helpful. Getting the truck took no time and would rent from U-Haul again.
Kaalil J. le
Had extremely long wait time in line waiting for truck because there was only one agent. I was instructed to go outside to review my truck to find out there was nobody on site to assist me. After a few minutes, the worker brought the truck out. It was rush situation. He drove the truck onto the street, confirmed the gas and left without reviewing possible damage to the truck. I had a question during my rental time and I called the location in which I rented ( white plains road in the Bronx ny ), and I was left on hold 3 times. First 20 mins, second and third 10 mins each. I had to beg not to be put on hold again the fourth time and I only had one question. The truck itself was clean didn't consume a lot of gas and drove well. Customer service at this location needs to be greatly improved.
Howard R. le
This is an extremely important point. Whereat, for example, I dropped off the keys for a Truck rental (on time). However, I diligently tried to process a procedure, to submit information bia, av'u-haul' App, which itself failed to unfold. As a result, I was unable to appropriately dropp off the keys! That, I consider to ne very unfair That procedure is faulty, and should be simplfied to a point where it can be accomplished much easier.
Perry O. le
Excellent customer service at the counter.
Laverne R. le
Thank you for your patients helping me find the right truck i needed
David R. le
I was completely satisfied with the services provided. Keep up the good work please.
RAFAEL T. le
Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.
Cheryl S. le
The salespersons both here and in South Carolina were exceptionally kind.
Alexis A. le
Excellent customer service. U-Haul knows how to take care of all my moving needs!
KEVIN C. le
The manager and staff where well trained and very nice.
lisa j. le
I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.
Bessie F. le
The young lady handled everything very professionally.
NELSON C. le
A little pricey
SHUSHAUNNA B. le
The staff were great.
KINGSLEY A. le
The staff were all helpful
ALEX A. le
Great customer services and the ladies are very pleasant and beautiful
Efrain R. le
Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.
Josedna R. le
Worst staff and location ever
KINGSLEY A. le
The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.
Lucien R. le
The manager and her staff's is always welcoming and understanding.
Veronica S. le
The reminders were thoughtful so that my bills were paid. It was free from mice and riches that’s the best thing. Thank you
ALLAN F. le
Good service
Ericka B. le
The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!
NELSON F. le
Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haul
DANNY R. le
N
Marcia J. le
It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.
KEVIN E. S. le
I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.
Dusan G. le
Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.
Luz R. le
Excellent customer service !! Keep it up that attracts customers
Dilone A. le
it was a good expieriance staff people wAs very helpful
Atelano P. le
Na