Évaluations des clients U-Haul Moving & Storage at Canton Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Canton Rd

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Mary Q. le

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The two guys that were working were very polite and did a fine job!

Beth T. le

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The location is nice and the employees are professional. However, we waited nearly 25 minutes although we had a reservation. There was only one man working the counter on a Saturday morning. One customer behind us left.

RALPH B. le

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Could use an additional staff member to help in speed of service. I understand the many different tasks needed for check and out. Perhaps having just a cashier + someone just to handle vehicles in office area. Dale did a great job helping everyone. Great personality. Thanks

William P. le

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Le client n'a pas laissé de commentaire.

ernest w. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Ke Y. le

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Le client n'a pas laissé de commentaire.

Alana D. le

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Le client n'a pas laissé de commentaire.

Justin L. le

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Le client n'a pas laissé de commentaire.

Charles Michael R. le

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Le client n'a pas laissé de commentaire.

Kurt H. le

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No Ramp on a 10 ft truck...?

Sharon O. le

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Le client n'a pas laissé de commentaire.

Ammar A. le

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Le client n'a pas laissé de commentaire.

Taler H. le

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Dale is honestly the hardest working man I’ve met. He’s so professional and made sure I felt comfortable during the most difficult move I’ve experienced.

Lindsey M. le

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Dale helped me check in and was wonderful and friendly!

Linda W. le

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It was a pleasure doing business at this location

Rawne H. le

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This was not our only rental. Earlier in the month we rented a smaller vehicle for a dump run. Therefore, I had a few experiences with Mr. Rodriguez and other employees here. Mr. Rodriguez specifically was well-informed and attentive offering excellent customer care. In the past i’ve experienced the complete opposite so this was welcoming. Great location and well staffed!

Alanna P. le

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Le client n'a pas laissé de commentaire.

Kathleen C. le

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Long wait and I was told good thing I was there on time because they over book the truck and I got the last one. Other wise I would not have gotten my truck. That happened to the couple a head of me even though the called in reservation as well.

Richard B. le

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When we pulled in an employee came right out and greeted us and he took it from there. We didn’t even have to wait while he did the checkout. How convenient!

Chuck C. le

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Check air pressure of tires. One was very low. But I wanted to say how impress I was with the staff at this location. Had a problem with the wireing of my vehicle and the person that helped me figured it out and took care of it

Christopher A. le

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There was no jack on the trailer, so it had to be lifted by hand.

Bill C. le

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Le client n'a pas laissé de commentaire.

Stacy K. le

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Le client n'a pas laissé de commentaire.

rildo b. le

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Corey is an awesome representative. 5 stars for him!

stephen m. le

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The 26' moving van had an erroneous oil pressure caution light that was illuminated constantly; however, there is also an oil pressure gauge and it showed appropriate pressure so the truck was fine. It's just a littler bothersome to see the light on.

Ivory S. le

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Le client n'a pas laissé de commentaire.

Danny H. le

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N/A

Nicolas N. le

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Le client n'a pas laissé de commentaire.

George B. le

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Under staffed. I was required to wait 45 minutes in line to address an issue that was not necessary. The GM: Dale was excellent in his conduct of business. Dale was performing the job of three people while at the same time showing great respect for every waiting customer.

Christopher W. le

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We used the online registration and reserve the trailer in advance and it made the check-in easy and fast. The U-Haul store associate "Dale" did a great job in getting us setup to go as well as returning the trailer.

Harry S. le

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Pick up was fine, but slow. To few staff on duty’.

Timothy K. le

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Everything was fine the staff was friendly and courteous.

PAMELA B. le

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The person who helped me over the phone and I the store was OUTSTANDING! I will be back next week!

Dmitry C. le

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Le client n'a pas laissé de commentaire.

Betty H. le

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Extensive wait time on Saturday morning to complete rental even with a reservation. I have rented cars that took less time than to rent a $25/day open trailer. Also, I own a trailer but it was 45 minutes away...it would have been easier to drive to get it than rent. After changing the electrical extention cord twice, the uhaul employee told me my lights were bad...he did not have the adapter plugged in all the way...the employees were very courteous. They need some organizational skills applied...

Robert M. le

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Corey was great, there was a computer problem and he was able to solve it and get me out of there quickly so I could get on with my move. Very helpful and friendly!

Robert L. le

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Have the truck I reserved available.

Regina B. le

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The treatment was really excellent

Tom S. le

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Le client n'a pas laissé de commentaire.

LARRY H. le

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Le client n'a pas laissé de commentaire.

Luis O. le

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please fix the way the light inside the trucks stays on, or install a turn on- off light that stays on until people close the back door so people can see what they are doing at night, it will be very much appreciate as the light in both of the trucks I rented on separate days never turn on. Thank you!

Timothy M. le

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The rep cleaned the truck just before I got it.. There were other trucks which I would have been given instead and did not see why I had to wait for just returned truck to be cleaned.. Otherwise everything else was ok

Jennifer M. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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Your rep, Dale, was very professional. It was a pleasure dealing with him.

Stephen R. le

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smooth return.

TOMMY P. le

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The staff was knowledgeable and friendly. They explained everything in detail. Great job! Upper management, please stop by this location and commend these guys; lunch or something...

Justin K. le

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Le client n'a pas laissé de commentaire.

leite n. le

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Le client n'a pas laissé de commentaire.

Tina T. le

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Le client n'a pas laissé de commentaire.

Amy M. le

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I was late one month with payment and there was such a rush to threaten to sell my stuff, I was appalled. I will never use U-Haul again, I have been a customer for many years.

Min S. le

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Le client n'a pas laissé de commentaire.

yvan B. le

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The young men taking care of that location are quick and costumers oriented, I will go back there in the futur

CHARLES M. le

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Both rental vehicles needed maintenance. Steering and brakes were subpar.

JOHN F. le

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Le client n'a pas laissé de commentaire.

Tracy S. le

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Le client n'a pas laissé de commentaire.

Jill S. le

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Clean windows, show the renter where the important safety features are before handing over the keys...know how to fix the mirrors and show the driver how to set them. More workers needed to service customers. Van drove well, was spacious-perfect fit! Pleased and grateful for the use of equipment.

Bao N. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Le client n'a pas laissé de commentaire.

Tia M. le

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Service was very quick and easy. Dale was very helpful and accommodating. They didn’t have the size truck I requested so he provided the next size up at the same price. Really easy to work with! Will use them again!

ALEXANDRIA O. le

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Had to reschedule 3 times. I wanted a one way truck but was forced not to get one because of UHaul disorganization with scheduling.

Eledria G. le

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Great customer service from both guys, & team work and great sense of humor too; made the wait pleasant.

Don S. le

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Online booking was not easy to use and online check out was impossible

Rob V. le

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The van I rented smelled like cigarettes, like someone had been smoking inside with the windows closed for a week. When I returned the van one of the Uhaul employees informed me that I could have asked for another vehicle. I’ll know better for next time. That said, the service here was excellent.

Shieve S. le

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Le client n'a pas laissé de commentaire.

Joseph A. le

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Le client n'a pas laissé de commentaire.

Owen S. le

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Le client n'a pas laissé de commentaire.

Paul N. le

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Le client n'a pas laissé de commentaire.

Dylan T. le

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They were very respectful and flexible with our needs. It was highly appreciated especially during our stressful moving adventure.

David H. le

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Complete rental center made it easy to select the right size moving vehicle. Entire rental process was very smooth. Great customer service at both checkout and return. Would definitely use location again.

Henry C. le

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Always an efficient experience at the 2800 Canton Rd location. Dale was very helpful and professional. This location is my go-to spot for renting U-Haul trucks.

Michael J. le

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Le client n'a pas laissé de commentaire.

Harry P. le

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AC did not work well. RH mirror lose.

rildo b. le

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Le client n'a pas laissé de commentaire.

Efrain R. le

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Every time I called and had a question your staff was always very helpful

Danielle W. le

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Le client n'a pas laissé de commentaire.

Brent S. le

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Le client n'a pas laissé de commentaire.

Lawrence W. le

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Le client n'a pas laissé de commentaire.

DEBRA B. le

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Wait time was excessive, only the manager was there, he was finishing one rental, we let another customer go in front of us because she was buying product, he did not show us anything about the 26 footer, we were left to figure it out. He focused on insurance and gas level.

David B. le

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Le client n'a pas laissé de commentaire.

Carlos R. le

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Le client n'a pas laissé de commentaire.

vince s. le

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Le client n'a pas laissé de commentaire.

Alexis Y. le

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Beat experience this far Daniel was always professional and helpful.

Jimmy N. le

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Services of this location absolute very good . The staffs and manager is very nice , funny and very polite . Thanks

Blake S. le

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I changed the drop off destination when I picked up the rental and now am having to deal with getting wrong destination charges removed. It's a waste of my time and U-hauls time as i have been on the phone with 4 or 5 different representatives and still can't get it resolved.

Andrew H. le

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Good customer service and everything was well explained to me. Check in was also quick and easy to return. Thanks

John C. le

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Le client n'a pas laissé de commentaire.

Wayne Y. le

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Le client n'a pas laissé de commentaire.

Joey T. le

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Le client n'a pas laissé de commentaire.

Bruce L. le

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Your website directs quotes away from this location even though they have vehicles available. Why?

samual c. le

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Very good customer service from Corey

kim k. le

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Le client n'a pas laissé de commentaire.

Tyler B. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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Lower that $0.79 per mile rate. My $19.95 a day truck turned into $132 pretty quick. I understand you have to make a living and I knew what I was getting into because I knew I had over 120 miles to go. Thanks for being there less than two miles from my house.

Elizabeth F. le

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This was the second time I rented a cargo van from U-Haul and I really enjoyed driving it both times. It was easy to handle, good on gas and just a really nice vehicle. The employees are very nice and thorough with their paperwork, etc. Each time I rented the van it was there ready to go when I picked it up. I'll be renting from U-Haul every time I need a cargo van. What I also really like is they have a huge selection of vehicles to rent and I can't imagine them ever not having a specific vehicle for a customer to rent because of their selection!

Rizwan K. le

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Le client n'a pas laissé de commentaire.

rildo b. le

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Le client n'a pas laissé de commentaire.

Toni S. le

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The men were polite and helpful! Would definitely rent from this location again.

Alfred A. le

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Le client n'a pas laissé de commentaire.

Matt Y. le

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Simple, quick in and out in 10 minutes.

Hurdis D. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Le client n'a pas laissé de commentaire.

JOSE S. le

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Nothing. The service there is absolutely the best.

Javier P. le

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Best staff; every body over that location have a great attitude; they’re very professionals. So glade to work with you guys, thank you so much!!!!

Wendell R. le

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Friendly service. Reasonable rates.

Susan T. le

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When reserving I said I didn’t want hand truck or blankets. Truck came with both zip tied in a very prominent inconvenient spot. I had planned out exactly where my stuff was going to be and was forced to rearrange at the last minute. There was space I paid for that I was unable to utilize. On a positive note, the scale on the contract showing how many gallons of gas are required to reach a certain point was very helpful.

Myles A. le

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Le client n'a pas laissé de commentaire.

Joshua B. le

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The truck we rented was bad. The suspension was bad, the engine smelled hot the whole time, the battery went dead when we first turned it off. The representative was amazing. He made the whole process pleasant. His name was Corey Kilgore and he really made everything ok with his positive attitude and customer service orientated personality. I’ve been in the military for the last 20 years and have dealt with a lot of moving trucks, good and bad, but you have a great employee there. I would suggest replacing some of the older trucks or at least giving them a facelift so the suspension isn’t so bad where our stuff gets thrown around even when we drive 35 miles per hour the whole way.

Rich M. le

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Le client n'a pas laissé de commentaire.

Dale M. le

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The agent was thorough and professional. Good job!

Thomas J. le

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Le client n'a pas laissé de commentaire.

Christopher F. le

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Le client n'a pas laissé de commentaire.

Tim N. le

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The van was very clean and the staff was extremely friendly.

natasha k. le

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They charged me the pre rate in my card when I returned the vehicle please help and change to right amount

Henry C. le

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This location is closest to my home, and the staff always gives me a great experience

Timothy M. le

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great service

Basanta D. le

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Corey was the best and made the overall experience beyond excellent.

Allen K. le

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Le client n'a pas laissé de commentaire.

Taylor W. le

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Le client n'a pas laissé de commentaire.

Stephanie A. le

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Always a superstar!

Everette M. le

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This location is much better than others I’ve visited.

Nakia B. le

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Corey was very helpful!!!

Dave M. le

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Great service

Angelo W. le

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This facility has always done well with taking care of my moving needs and concerns. Even if I had to use another facility, I always reverted back to canton Rd.

Stephen K. le

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Always friendly and helpful !

stephen k. le

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Very helpful.

Jessica P. le

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Staff was helpful, and the rates were good.

Terry R. le

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Excellent service and very helpful

Glyndon H. le

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Your storage facility is the best I've seen. Please continue with your staff. Everything and everyone was superb. Thanks.

Melodie S. le

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Monique was a wonderful respite in an otherwise stressful day. She patiently answered all my storage newbie questions with a smile and concise information. Thank you, Monique!

Linda J. le

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It took forever to switch the original unit. But the check in was good.

Maria B. le

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Thank you