Évaluations des clients U-Haul Moving & Storage at Center Point

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Center Point

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Kenetta K. le

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The guy who set us up was great but when I got charged an extra 20 dollars for something I wasn’t told about the girl at the store was rude and non understanding. I personally wouldn’t go back there but I wouldn’t stop other people

Anthony N. le

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Le client n'a pas laissé de commentaire.

Kel B. le

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Staff very friendly. Everything was ready upon my arrival. Quick checkout as well.

Kenyardius G. le

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Le client n'a pas laissé de commentaire.

Houston B. le

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goood job

William E. le

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pick up and drop off could not have gone smoother. good people at both locations

Stacey C. le

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Le client n'a pas laissé de commentaire.

Roy H. le

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Outside of trailer was was nasty, needed a wash, rubbed up against it and dirty me shirt and pants. :(

Juanita C. le

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Jerhmill has GREAT customer service. And he was professional and friendly. What an AWESOME one man crew during the time I made my return.

Bobby B. le

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Le client n'a pas laissé de commentaire.

Benques L. le

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The representative lied on my and said I damaged the truck when it was damaged before I got it .. the representative stated that she was aware of the before damages and that I damaged it more in the same location it was damaged.. which as all lies and over drafted my account by trying to charge me 468.oo dollars in fees

Mark L. le

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Le client n'a pas laissé de commentaire.

jennifer J. le

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Great Service's

Forrest K. le

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Le client n'a pas laissé de commentaire.

carolyn B. le

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I had to wait about 4 hour to get a truck and the truck Wasn’t working properly

Tyner H. le

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Le client n'a pas laissé de commentaire.

SAMMY J. le

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Le client n'a pas laissé de commentaire.

Cynthia H. le

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The wait time was awful with a reservation 2 1/2 hours!! Only one employee doing the very best he could you all should be ashamed of yourself the busiest time and one person

Gregory D. le

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Le client n'a pas laissé de commentaire.

Lisa F. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Lakesha P. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Make the computers faster.

Sherri E. le

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A LOT!!!!! Total rip off. I will never use Uhaul again and I will tell other people to do the same.

Kanyata P. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

Markeesha N. le

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Le client n'a pas laissé de commentaire.

Wayne L. le

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Le client n'a pas laissé de commentaire.

Cathye H. le

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What I have a problem with was the inflated invoice and fees. Especially the one that said to go online when tru k returned. All I was told was where the drop box was. No other instructions It cost me almost two

Robert C. le

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The store system and the internet app kept saying different things on the pullability of the truck and dolly. But the clerk and an online operator worked hard to get it figured out. Great job guys!

Robbie M. le

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Process took to long. Staff rude. System over charged me $19,000 plus for mileage. Was told it would take till that evening to correct it. Last but not least I, I filled the gas to full. Lady stated she had to charge me for gas Overall I will be never ever use UHaul again, I'll encourage family and friends not to use UHaul.

Ke A. le

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Le client n'a pas laissé de commentaire.

Girtha J. le

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The customer care rep at this location was very helpful and courteous!!! Awesome service...

David H. le

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I have two cars. The ideal vehicle to use for this trailer was not approved by your website. I had to use a car that was not well suited to pull the trailer because of this. I'm sorry you guys have to deal with lawsuits, but that isn't my fault. I'm more likely to damage my small vehicle pulling a trailer than my larger vehicle with a class 3 hitch and 7400lb tow rating. That just doesn't make any sense. Also, this location is guaranteed to be hell on Saturday mornings. The line at the counter goes across the room, in part because the computer is always frozen and cant process orders. A functional computer or another person on site to allow the use of both computers is much needed.

Christopher G. le

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Le client n'a pas laissé de commentaire.

sharon b. le

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I would have loved to have my own key and access to my storage. That was inconvenient to me.

whearlee c. le

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I like The Employees Attitudes!!!!!

Levorica S. le

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All of my items where over taken by roaches! The storage was also rained in which mold most of my items. I was terrified of the thousands of roaches. It was sickening.

Kenneth C. le

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Everything was excellent and very professional.

Wyceithia H. le

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Excellent

william c. le

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Had to make several trips, to try to get them from taking money out of my account for a unit I didn't have. It appears that the customer is always wrong. Finally went and removed items and closed ac

Pam B. le

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N/A

tamika j. le

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The staff went above and beyond. Thanks

Sharron B. le

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My mattress and mirror got wet. Manger rold me nothing would about cause I should took out insurance

Latisha L. le

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James was a great help concerning my move. He has changed my mind about using Uhual again. After June I was never going to use again because the customer service rep over the phone messed up my move.

Joseph F. le

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If I should need to move again, I will certainly use U Haul.

Curtisha R. le

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I wish I was notified about the storage that was available. I needed a 10 by 10 (at least) and I was given two 5 by 10. That was NOT going to work. The system should’ve moved me or said none available

shontae s. le

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The staff was very friendly and helpful. I also call on the same day that I needed to rent a truck and they had one available.

Phadra R. le

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Great experience!!

Phadra R. le

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Excellent customer service

burnells t. le

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N/a

Jennifer S. le

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Was out to lunch at my drop off time and had to wait for lunch to be over to complete drop off when I had a million other things to do.

Andrew C. le

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N/A

Shirley G. le

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N/A

Carmen F. le

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Great customer service. Great guys

tonia w. le

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I was VERY DISAPPOINTED with the their service once I moved out. I WILL NEVER USE THEM AGAIN & NOR WILL I RECOMMEND THEM (CENTER POINT LOCATION NOR PELHAM LOCATION-PAUL'S STORE AS HE CALLED IT)

WAYLON M. le

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Did nothing but keep going up on the price. Nobody knows what they are doing, the manager just leaves when there is a problem. I would not recommend this location or U-Haul.