Le client n'a pas laissé de commentaire.GERALD S.
Customer Reviews for U-Haul Moving & Storage at Center Point
Pour nous contacter
Birmingham, AL 35215
(Next door to O'Reiley's)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JANICE G.
Le client n'a pas laissé de commentaire.Abby D.
Le client n'a pas laissé de commentaire.BRYON J.
Have the trailer without ramp availableJAMES H.
Teach attendants to be more polite.EDDIE C.
Le client n'a pas laissé de commentaire.DASHEKA B.
My reservation was for a 26 foot truck - when I got there he gave me the one lower than that one . I had reservations for 26 foot truck with 2 Dollies and furniture dolly the rep said they didn't have any . ANND I was told when I called in by a rep on that they wouldn't charge me for extra time for the truck since they gave me the wrong one and I was double charged. This was a horrible experience!!!!Angela J.
Reserved the trailer 3 days in advance. arrived at pick up location closed. Called Uhaul they said to call local scheduler. Closest available trailer was 40 miles! 2nd time in a couple of months this has happened. Very frustrating!!Stephen P.
Le client n'a pas laissé de commentaire.KIOSHA M.
Polite, professional staff and impressively stocked and clean store.JAMES H.
Le client n'a pas laissé de commentaire.CHARLES C.
the manager was greatCATHLEEN C. | Premières impressions
The truck had a lot of mechanical problems. The brakes were not good and the truck kept jerking while driving. There were times when the truck kept bouncing a lot. There was a burning smell on the truck near the front tires. I had to stop several times to see what was burning. There was a warning signal on the truck about the brakes and service notification. I did not think I was going to make it back home. This is the first time I have had a truck this bad from U Haul.Mary V.
Hire Brandy HowardBRANDY H.
Le client n'a pas laissé de commentaire.GLORIA H.
Le client n'a pas laissé de commentaire.Patrenia T.
Le client n'a pas laissé de commentaire.Kiosha M.
Double check to make sure utility dollie is in the vehicle.TERRI D.
Le client n'a pas laissé de commentaire.Mario B.
The staff was friendly. Tge Truck was just what I needed.Tracy B.
Le client n'a pas laissé de commentaire.KENDRA B.
Le client n'a pas laissé de commentaire.Roland B.
good service from this location-LARRY P.
Le client n'a pas laissé de commentaire.Kay P.
Le client n'a pas laissé de commentaire.DALTON A.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Dorothy H.
Le client n'a pas laissé de commentaire.Joanna C. | Premières impressions
Le client n'a pas laissé de commentaire.YOSHA B.
Continue doing what you are doingLARRY C.
Contact customer if the vehicle requested to rent is not available.I drove to location but the vehicle I requested hadn't been returned which made me wait a long time.ANTHONY B.
I had purchased the equipment but never received it.Michelle J.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.NATHAN H.
Le client n'a pas laissé de commentaire.nesa B.
Le client n'a pas laissé de commentaire.Vanessa S. | Expérience générale
The gentleman at the front desk on Sunday 10/10/2021 I hate I can't remember his name but his customer service was outstanding. KudosMICHAEL K. | Premières impressions
The gentleman that checked me in went way out of his way to help me and make sure I was taken care of . I had a extremely bad experience before getting to your location and he was extremely professional and helpful I hope there is some type of way you guys can reward his generosity and helpfulness he is a very good asset to your businessChris J. | Premières impressions
Great to have competent reps assisting you.LARRY C.
The manager that helped me was extremely help and and went out of his way to make sure I was taken care of and is a great asset to your company . I was amazed with how helpful he was I am very impressed with his helpfulness!!CHRISTOPHER ALEN J.
Le client n'a pas laissé de commentaire.Christopher G. | Expérience générale
Le client n'a pas laissé de commentaire.GREGORY H.
I will not be recommending U-Haul to anyone. You all need to improve your communication overall. Call customers ahead of their reservations to confirm all equipment is ready and available.FRED D.
Le client n'a pas laissé de commentaire.Cindy J.
Took 100 $and didn't refund my deposit truck ran raggedyNEAJA R.
The staff was friendly and helpful. The oil light kept coming on in the truck, but it didn't translate to the gauges so it was probably nothing... just annoying.CHARLES B.
Le client n'a pas laissé de commentaire.DA'NAI B.
Le client n'a pas laissé de commentaire.Roger W.
Le client n'a pas laissé de commentaire.TAYLAR M.
Truck wasn't there when scheduled.Michael S.
I'm dissatisfied with paying extra money for fuel when I felt like 5,00 $ of gas for my 4 miles was more than enough. Trying to add gas back to the 1/4 tanks etc makes it to difficult. They need to be on full tanks so when returned the will be easier to read. I asked for a 19,95 $ truck-was given a 29,95 $ truck. I turned back around when I noticed the cost and was told because I didn't have a reservation and was given what was available???? Less than 1hour rental and 4 miles almost 80,00 $. Do I need bring a fuel receipt????WANDA S.
More staff members to to help get customers processed in and out and insure the equipment is clean and ready for the next customer.ANNETTE D.
Just what you did for me. Nice clean equipment and excellent customer service. Thank you, Ryan BarteeEDWENA R.
Better truck cleaning needed. Customer service need to improve. I have used this location for years. Will not use again if i can help it.Erin A.
I reserved a truck a week in advance. When I arrived , no trick . The employee found one available in Cullman . Then he located a smaller truck at this location . The employee at Carson Road was smug and didn't care . I paid a man to help me move my property . He got 2 1/2 hours pay just waiting on a truck . If I ever need a moving truck again , I will go elsewhereJimmy J.
I spoke with TWOn u-haul employees -- the call service employee told me since I could not rent the truck for an additional day that I could return the truck up to 2,5 hours late with no charge -- when my grandson returned with the invoice -- I called the Centerpoint office and spoke with a female employee and told her my receipt showed TWO days rental and that was not correct -- she told me it showed only 1 day charge -- I attempted to go over the receipt with her and she insisted it was only ONE DAY -- I WAS CHARGED FOR TWO DAYS -- I returned the truck n1,5 hours late -- after being told I WOULD NOT BE CHARGED --ANGELA N.
I was charged TWICE and its been a struggle getting my money backFRANCESCA C.
The staff at this location are always kind, courteous, and very friendly. I would certainly recommend this location to my family and friends.Sandra W.
Le client n'a pas laissé de commentaire.JAZLYNE M.
Le client n'a pas laissé de commentaire.bradley D.
Le client n'a pas laissé de commentaire.JEANELL S.
Staff was knowledgeable and thoroughBenjamin S.
no senior discount not avaiable unlimited because first time iam widow ?I drive to rent pick up truckLISA P.
Wait time.LATONYA A.
Ants were in the cargo. I did not discover this until too late to accomplish my errand. When I returned the van, I was not offered any redemption.BARBARA M.
Le client n'a pas laissé de commentaire.CLAYTON W.
Le client n'a pas laissé de commentaire.debra M.
Le client n'a pas laissé de commentaire.NATALIE B.
Le client n'a pas laissé de commentaire.Katrisa C.
Le client n'a pas laissé de commentaire.Vincent L. | Premières impressions
Le client n'a pas laissé de commentaire.HEIDI C.
I was assaulted in your store by one of your employees. No one has contacted me in regards to what happenedRACHEL T.
Le client n'a pas laissé de commentaire.Jeremy J.
The customer service lady at the Centerpoint, Al is always mean with a bad attitude. Plus the truck broke down on us No Oil In The Motor!!!! I was trying to talk to her nice; but she kept with her dry attitude. Never apologize for the truck breaking down. The only thing she said You Got Moved Didn't You!!!!!CONNIE P.
Le client n'a pas laissé de commentaire.Tia S.
Le client n'a pas laissé de commentaire.Roger K.
Nothing. Staff was great and truck exceeded my expectations!WENDY W.
Le client n'a pas laissé de commentaire.ROSALYN E.
Very professional and courtesyDEBORAH J.
Le client n'a pas laissé de commentaire.Kenyatta P.
Le client n'a pas laissé de commentaire.RODNEY W.
The 2 people working was really really niceCATHLEEN C.
The staff at the store was great. They always explain what I need to do on returning the equipment. Thanks! My only problem this time was the truck itself. The steering wheel was so far out of alignment that it blocked my view of all the gauges when driving.Cory N.
Le client n'a pas laissé de commentaire.LATERRICA G.
Le client n'a pas laissé de commentaire.Vanessa S. | Premières impressions
The representative was very friendly and I was very comfortable with the service.ALBERT B.
Le client n'a pas laissé de commentaire.Joe G.
Serve a cold beverage. I had just moved a 26' truck with 110 heat index. I was hot!GREGORY O.
Initially this location refused a refund my money after explaining my unique situation. I advised them that I'd spoken to a representative on the phone initially but they still refused to assist. Only after verifying my unique situation and waiting over an hour, they helped. I appreciate the support but the customer service was negligible.MICHAEL M.
The staff was friendly, courteous and efficient. I'd recommend this location to anyone needing to rent from UHaul.RICHARD P.
When I picked up the truck it was dirty in the back and had not been swept out. We were told that we would get a 10 or 15 $credit for having to clean it out ourselves when we get home last night. Return the truck today and had a horrible experience with the girl at the counter, attitude problem! She barely spoke at all and tried to charge me 192 $more than she should have because she wasn't paying attention to the mileage on the U-Haul.Milla B.
No suggestionsEddie C.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Trina K.
Did not check files to show pads weee never there charged for them had to call to get a receipt to see bogus chargedREJEANA L.
Great serviceWILLIE L.
Le client n'a pas laissé de commentaire.LOUISE P.
After we waited 2 hours after our scheduled pickup time we were informed we wouldn't get the 2 hours back for free. We originally had it scheduled for 9am-7pm; got the truck at 11am and were told we could have it another day for an additional 20 $. My fiance and I got done moving everything by 6:45pm (15 minutes before closing/our scheduled return time) but we were 35 minutes away from the return site. After I requested the extra day for an additional 20 $like we were told/quoted it was then brought to our attention that another family was expecting the truck the next day and we were told over the phone it would be expected to pay an additional rental fee much greater than the originally quoted 20 $. Due to the inconvenience of having to wait and being told two separate fees for adding rental time... I give our experience a 1 star rating.Merridth C.
Le client n'a pas laissé de commentaire.Dominique W.
No commentsRocio V.
My truck was not available. I had to wait 3 hoursLASHONDA C.
Le client n'a pas laissé de commentaire.Amanda E.
When I reserved the 29 foot truck , I was told one price one way everything included, over the phone. When I got to the location to pick up the truck I was again everything is included in this price. Was told yes ma'am. When I return the truck to the drop off location I was charged extra.MARY M.
Le client n'a pas laissé de commentaire.Daniel R.
That'sLuis A H.
Le client n'a pas laissé de commentaire.Myra P. | Premières impressions
The young lady was very helpfulARTHUR B. | Premières impressions
MerciDARRYL G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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We have the largest selection in the industry!