Customer Reviews for U-Haul Moving & Storage at Center Point

3 191 évaluations

1632 Center Point Pkwy   Birmingham, AL 35215
(Next door to O'Reiley's)

(205) 854-7763

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(205) 854-7763

1632 Center Point Pkwy
Birmingham, AL 35215
(Next door to O'Reiley's)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
5

The paint was peeing on the truck which is fine but doesn't show at night when I picked it up. The mirrors didn't move.

Taylor D. 
Évaluation :
5

Even while training the Manager was kind helpful and in good Spirits &I had a hard day so thanks ma’am enjoy your day off you deserve it

TONYA C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy C. 
Évaluation :
4

Auto trailer worked well, but it was an old piece of equipment - made me weary the whole trip

Justin W. 
Évaluation :
1

The manager was rude, they didn't have the equipment I request when I made reservations 2 weeks in. Advance , but instead of calling me to tell me so I can look else where for what I needed they waited til I showed up to my reservation to tell me , then to top It off the equipment was filthy the last customer paperwork was left inside along with trash , the back of the rental was filthy hadn't been cleaned out toys n crayons still in the back , then after I checked out the double charged me for the rental after I left so I had to call customer service to get it straight out the person that check me in was a lady the person that double charged me was a male i wouldn't recommend any one to come here because they seems very incompetent if their job and I feel like the only reason they didn't call me to let me know they didn't have the equipment is because they still wanted to make a sale I had to go spend 100 more to buy a appliance dolly so I could move my appliance I'm very dissatisfied with this location will never rent here again

Arleshia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aleisha J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacobo P. 
Évaluation :
5

The man i met with was great. Thanks.

STEVEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laness W. 
Évaluation :
1

Went to return uhaul and place my belongings in storage, there were two employees present in which neither could help assist in my return of my uhaul or my storage unit. Waited for the manager who was on a store run for supplies for about 45 minutes to an hour, in which she returned with candy. My family and I were very inconvenienced. Not only that but one of the employees present stated that the manager tends to make runs or errands frequently during store hours. I would not recommend this store to anyone on a time crunch!

Ashley N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica H.  |  Expérience générale 
Évaluation :
3

I drove home to Michigan and the tires are also bald on the truck that it got stuck on flat ground. And when I picked the truck up it didn't have the gas the report said that it did. They said they would fix it so they took a Pic and never changed it on the website so when I got home they told me I had to pay more.

Clayton D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trina R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
1

The guy seemed irritated from the start. The trailer was stuck on top of another trailer and I had to help lift it off. There was not enough room to hook and drop off the trailer easily. The trailer itself was dirty and had damage not shown on the check-in photos. The same guy that rented me the trailer told me I was good to go when I dropped it off, but I just spent an hour on the phone with someone on the help line after being told I never returned the trailer. Never had a problem with this location until this time when multiple mistakes and bad attitude from this guy.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iris R. 
Évaluation :
1

The manager was very rude and inconsiderate of my situation.

Regina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis R.  |  Premières impressions 
Évaluation :
5

You don't have to improve anything you train your employees very well

Rayshawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya A. 
Évaluation :
5

Manager was very nice!

Cathy C. 
Évaluation :
5

Nothing outstanding customer service

barbara F. 
Évaluation :
4

The reason why I didn't give excellent is because above average there's always room for improvement in any company that serves the public there's always room for Improvement. Great service outstanding customer service keep up the good work at CenterPoint

RevRichard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timeka M. 
Évaluation :
4

Pleased with the service.

Donna M.  |  Expérience générale 
Évaluation :
3

More help is needed at this faculty.

Cynthia H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jessica m.  |  Expérience générale 
Évaluation :
1

New, knowledgeable staff. I will never use uhaul again because of this experience. My start and end at this facility was horrible and has severed all desires to support uhaul. I will also be sure to share this entire experience with friends and family. When I first arrived there was not the storage that I reserved. The rep gave me three small ones to fit my belongings. About three weeks later my locks have been cut off the unit and I am accused of stealing the unit. Getting my things out of storage they had very specific ways to pay…rep had me on hold 58mins and my concerns could have been addressed then. No one commented on why I has held on hold that long. The rep was talking way too much and the guy gave out all wrong info. I will never support uhaul again.

Jessica M. 
Évaluation :
5

Very kind and prompt

Prince D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra H. 
Évaluation :
5

Everything was nice ,and the representative was very professional

gorge J. 
Évaluation :
3

As a former Uhaul associate I expect equipment to be clean and customer ready and that is not what I received the customer service and associates were fine but I take pride in my work and I feel like they should have to

Elizabeth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cortney T. 
Évaluation :
5

Vivian was very personable and professional!

Marcus A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERALDINE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEOSHA J. 
Évaluation :
4

Hire more help!!! There was only 1 person working in the rental center.... we waited in line 30 minutes before our check in time. We had to leave and come back, to avoid missing s pick up time for furniture. This delay could have cost us more money, if we had waited.

Alan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Comerly J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARASHA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay C. 
Évaluation :
2

Clean the truck.

Ward D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony J. 
Évaluation :
1

The pickup point was changed at the day of pickup to 10 miles further from the Airport I was flying into. The new location first told me they did not have my reservation. I had to call Uhaul again and have central office and this place talk to get them to let me have a truck. The truck ended up having mechanical issues and would randomly stall while driving in traffic. This happened at least 5 times. The right side mirror mount was lose and I could not see out it most of the time. I have used Uhaul on other occasions, but I am not happy this time. I may choose a competitor in the future.

Scott S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lacrystal M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLOSS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gedone P. 
Évaluation :
2

I originally reserved a truck at a location 15 minutes away from my apartment; however, the previous truck user would not be able to return the truck on time. I was moved to the center point location 30 minutes away from my apartment the night before my move. This only occurred after I called for an update, since no one from U-Haul reached out to me about my original truck. Furthermore, I asked if they could cover the extra mileage due to the inconvenience and time consumption to travel to the new location They said no sighting that since I was "renting from them" I would have to pay for the extra mileage and return the truck to its original location only. Otherwise, I could pay a fee of $200 to drop it off anywhere. I find this to be very bad service as well as time consuming to a customer who had reserved over a month ago. The lack of communication also did not better the rapport of the company. I will look for different service the next time I move.

Thenghoua Y. 
Évaluation :
5

Fast and friendly service, will recommend this location to my circle of friends.

CURTIS S. 
Évaluation :
5

The girls working there are always nice and friendly.

Michael S. 
Évaluation :
3

Customer service needs improvement but overall I'd rent again. Especially if the manager is still in charge of cleaning. Cause she cleaned my van so darn good!

Kenneth T. 
Évaluation :
5

Great experience

Yvonne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alelia K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alberta D. 
Évaluation :
5

Truck had new tires which was great. A 3 hour job turned into 7 hours because the battery died. I was in an awkward location had trouble getting a jumpstart. Stopped to put gas in before I dropped it off and gas stations were closed or sketchy. Drove 10 minutes out of the way to find a gas station.. Got home at 2:45 in the AM.

Jeffree W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett H. 
Évaluation :
5

The General manager and all the store employees where on point

Daryl F. 
Évaluation :
4

My storage unit was already damaged when I moved in so I hope you won’t charge me for damages I have pictures, but it good my experience was good

Deborah h.  |  Expérience générale 
Évaluation :
5

Very helpful

CARL W. 
Évaluation :
5

The manager Vivian was really really nice

Cathy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
3

Some of the workers sux

David P.  |  Expérience générale 
Évaluation :
5

This place is always good to me.

Jacob B. 
Évaluation :
4

Everything is good

Milton F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amara C.  |  Expérience générale 
Évaluation :
5

Service was awesome. System has evolved since I used you guys last. The two ladies Tamesha and Vivian(I think) were very helpful and courteous about explaining and asking the right questions to take care of me. Kudos

Jeffree W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sam G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent M. 
Évaluation :
5

The worker's were very helpful and friendly .

DEBORAH B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shawntae W. 
Évaluation :
3

Explain about reserving online, because there are no trucks available onsite.

LaKenya C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett H. 
Évaluation :
5

Daniel Huffman , is a rock star He juggled 4 customers at one time. U-haul need more young men like him.

Rick V. 
Évaluation :
4

Excellent service à la clientèle

Cedriquez R. 
Évaluation :
5

I was extremely pleased by the service I received. My sales lady was friendly, competent, professional, and helpful. 10/10 will return for all of my future needs.

MICHAEL N. 
Évaluation :
5

Vivian is very professional and sweet.

Anffinee T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA M. 
Évaluation :
5

I ended up at this location which is 40 miles from my home because U-Haul greatly messed up my reservation. I will never use U-Haul again.

Daniel O. 
Évaluation :
3

To keep things safe and respect no need take in thing out with out the one is renting from. People keep camera some one that. Make sure people don't put hands on other people thing

Rene d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NESA D.  |  Expérience générale 
Évaluation :
5

Truck cab was very clean. Well done.

MATTHEW H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Veronica Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaniah D. 
Évaluation :
5

Convenient, courteous, gave me options and good advice, equipment available and priced right

Billy D. 
Évaluation :
1

We rented a trailer. I had scheduled an appointment online and paid over $400 to have a towing hitch installed, but the staff told me they could not install it on that day, or any day that worked for me. When I called the 800 service number, UHaul was apologetic and refunded the money quickly. When I went to return the trailer, I stood near the counter as two customers were being helped. I waited 25 minutes before the staff acknowledged that I was there. It would have been a more pleasant wait if one of the employees would have said, “Good Morning - are you here to rent, or are you returning equipment? We will be with you as soon as we can,” rather than ignoring the fact that someone else had come in to do business. If I had arrived to rent, and not return equipment already attached to my truck, I would have left and taken my business elsewhere. Sadly, the Center Point location is understaffed, and the current staff is not well trained in customer service. I will not use this location again.

Julie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio M. 
Évaluation :
4

Pick up location was great. Uhaul employees was courteous and helpful.

Brian S. 
Évaluation :
3

Better customer service. Dropped truck off at required time but showed that I dropped 2 hrs late. Was charged for an extra day. If I could do it over would not have used UHaul!

Kevin B. 
Évaluation :
2

It took forever to check in. Nobody told me I had to upload pictures of damages to the truck!

Leigh T. 
Évaluation :
2

Inadequate staffing so the lines and wait was more than an hour. The customer service was nice.

SEQUENTHIA H. 
Évaluation :
3

Manage was really nice

Domonique W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice B. 
Évaluation :
1

At drop off and pickup the employees were lazy. At drop off I asked the receptionist to place the uhaul on my name and take it out my daughters name and she refused to do it stating it's to much paperwork. Then at drop off the guy refused to do me a paper receipt stating he had to calculate everything thing I told him I'll wait especially since no one was there and got extremely upset saying It'll take him 25 minutes. Terrible customer service just terrible

Dextiny K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY S. 
Évaluation :
1

Customer service and cleanliness of the vehicles. Smelled like smoke

Jermaine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DUSTIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine S. 
Évaluation :
5

I think her name was Ashley. She was very professional, and able to answer my questions and concerns had. She greeted me upon walking in. I was stressed and tired she eased my anxiousness.

Connie H.  |  Premières impressions 
Évaluation :
1

My u haul truck was in bad shape brakes we’re bad front tire was shaky front end need an alignment done front tires we’re bald, all that was an hazardous for any driver I feel as tho I need to be reimbursed not a satisfied customer it was to many unsafe hazards.

Felesha B.  |  Online Move In 
Évaluation :
5

I had property damage due to a leak in my unit after a heavy rain, was compensated but not to the fullest of the damage.

Vincent L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myra P.  |  Expérience générale 
Évaluation :
5

My experience with this location was very pleasant, but my over all experience was not good with the pick up location to my reservation for my storage unit.

Erica S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NESA D.  |  Premières impressions 
Évaluation :
3

I was sent a email stating that I owed late fees after I had already moved been moved out for two weeks !

COREY F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kiera C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BYRON F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARISSE M.  |  Premières impressions 
Évaluation :
5

Very informative and helpful, UHAUL is well represented at this location.

Gerald M.  |  Premières impressions 
Évaluation :
5

She was very helpful and patient with me. I couldn't have asked for a better person to help me. I was trying to rush and she kept telling me to slow down. I appreciate the kindness of this young lady!!!

Retha G.  |  Premières impressions 
Évaluation :
4

The website gave erroneous information. I chose a storage unit that was accessible from the street and the location does not offer those units in the size i needed contrary to what the website stated when i reserved it. The elevator system wasted a lot of time because someone had to always run up the stairs to ride the elevator back down to make it available for use

LEATRICE P.  |  Premières impressions 
Évaluation :
5

Ashley and Daniel were great!

Laquesha W.  |  Premières impressions 
Évaluation :
5

No comments

PARIS J.  |  Expérience générale 
Évaluation :
5

Wow, can't say how happy I was with the service I received at this location. As soon as I walked through the doors Daniel and Nathan were there to greet me at the door. What a truly amazing staff they have here! Nathan immediately had me set up and ready to unload my belongings and was communicated the process clearly along the way. Thanks Daniel and Nathan for making a post mid life crisis newly divorced gold-digger magnet feel like the grass was actually still fkn green on my side. Here's to an inclusive equitable future for all and for all right fkn now!!!! Vote for Brandon I will stand up for all people as an Ally I do it for the culture and actual growth Pure Vida let's goooooooooo

brandon p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AKINGBILE O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAKESHA J.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michelle T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brandon p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheletha W.  |  Premières impressions 
Évaluation :
5

Great job everyone

chiquetta p.  |  Expérience générale 
Évaluation :
3

Helped me so much over all. Best team I seen. Thank all of you for being my family

BRANDY H.  |  Expérience générale 
Évaluation :
5

Staff went above and beyond to make sure we were accommodated

Chris J.  |  Expérience générale 
Évaluation :
4

the manager was great

CATHLEEN C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanna C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa S.  |  Expérience générale 
Évaluation :
5

The gentleman at the front desk on Sunday 10/10/2021 I hate I can't remember his name but his customer service was outstanding. Kudos

MICHAEL K.  |  Premières impressions 
Évaluation :
5

The gentleman that checked me in went way out of his way to help me and make sure I was taken care of . I had a extremely bad experience before getting to your location and he was extremely professional and helpful I hope there is some type of way you guys can reward his generosity and helpfulness he is a very good asset to your business

Chris J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandra G.  |  Expérience générale 
Évaluation :
5

U-Haul was very helpful to me and my family. It gave us a feel of stability while being displaced for right at a year. I was so glad to see that my belongings were not damages and all was well. Thanks U-Haul for being great truly grateful! The Sexton's

ARCHIBALD S.  |  Expérience générale 
Évaluation :
1

Things to put in my storage they wanted me to get it out it's very very but bad management they're very bad

Rodney B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natasha B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myra P.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDITH H.  |  Expérience générale 
Évaluation :
4

The young lady was very helpful

ARTHUR B.  |  Premières impressions 
Évaluation :
3

My things came out of the storage unit covered in bugs

Ethan D.  |  Expérience générale 
Évaluation :
5

Used the Centerpoint facility to store mom's things after she passed away in 2017. The facility was accessible, secure, convenient with online or auto payment. Never had any issue or concerns over security of contents. If you are in northeast side of Birmingham highly recommend

Jeff S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONA B.  |  Expérience générale 
Évaluation :
5

Merci

DARRYL G.  |  Premières impressions 
Évaluation :
4

The only problem I have is when you try to call no one never answer the phone. They need to put more than one employee working during the day and night for safty and customer time the lines get long and customers are waiting way to long. But over all just fine. Thanks for being there for all my moving needs. You guys made it so easy for me state to sate. 

Patricia H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavetta H.  |  Expérience générale 
Évaluation :
5

I must give Robert credit for the time he has been at this location. He has certainly made a difference. This young man has been the most efficient and service oriented person I have dealt with in the past several years. This store has a reputation. Robert made it work trying again.

Harold E.  |  Expérience générale 
Évaluation :
5

Staff friendly and responsive to any questions.

Floyd A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavetta H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valencia M.  |  Premières impressions 
Évaluation :
1

Very Rude Customer service coming from the Manager! Ms. Rachel could not reach over the box so she kept tossing my Daughters driver license and storage key back to her instead of giving it back to her like how my daughter gave it to her. Ms. Rachel was very non understanding when it came to bad situations leaving me in a financial deficit because she did not stick to her word of the one month free. I WILL NEVER GET STORAGE AGAIN THERE AS LONG AS MS. RACHEL IS THERE! Ms. Ashley was very polite and understanding I rate her a 10/10! There should be more workers like her in there.

Juanita C.  |  Expérience générale 
Évaluation :
5

The two Guys that were in there when I came on 05/02/2020 they were very brave to me I didn't have to wait long I didn't have any problems I will always recommend this store to family and friends I forgot their name I know their face thanks for your help

Katrina W.  |  Premières impressions 
Évaluation :
1

This is not Carrie please look at the email address again

Carrie C.  |  Premières impressions 
Évaluation :
5

N/a

AMY B.  |  Premières impressions 
Évaluation :
2

Staff not really helpful

Raheim T.  |  Expérience générale 
Évaluation :
4

I would have loved to have my own key and access to my storage. That was inconvenient to me.

sharon b.  |  Expérience générale 
Évaluation :
5

I like The Employees Attitudes!!!!!

whearlee c.  |  Premières impressions 
Évaluation :
1

All of my items where over taken by roaches! The storage was also rained in which mold most of my items. I was terrified of the thousands of roaches. It was sickening.

Levorica S.  |  Expérience générale 
Évaluation :
5

Everything was excellent and very professional.

Kenneth C.  |  Expérience générale 
Évaluation :
5

Excellent

Wyceithia H.  |  Premières impressions 
Évaluation :
1

Had to make several trips, to try to get them from taking money out of my account for a unit I didn't have. It appears that the customer is always wrong. Finally went and removed items and closed ac

william c.  |  Expérience générale 
Évaluation :
3

S.O.

Pam B.  |  Expérience générale 
Évaluation :
4

The staff went above and beyond. Thanks

tamika j.  |  Expérience générale 
Évaluation :
3

My mattress and mirror got wet. Manger rold me nothing would about cause I should took out insurance

Sharron B.  |  Expérience générale 
Évaluation :
5

James was a great help concerning my move. He has changed my mind about using Uhual again. After June I was never going to use again because the customer service rep over the phone messed up my move.

Latisha L.  |  Expérience générale 
Évaluation :
4

If I should need to move again, I will certainly use U Haul.

Joseph F.  |  Expérience générale 
Évaluation :
1

I wish I was notified about the storage that was available. I needed a 10 by 10 (at least) and I was given two 5 by 10. That was NOT going to work. The system should've moved me or said none available

Curtisha R.  |  Réservation 
Évaluation :
4

The staff was very friendly and helpful. I also call on the same day that I needed to rent a truck and they had one available.

shontae s.  |  Expérience générale 
Évaluation :
5

Great experience!!

Phadra R.  |  Expérience générale 
Évaluation :
5

Excellent customer service

Phadra R.  |  Réservation 
Évaluation :
4

N/a

burnells t.  |  Expérience générale 
Évaluation :
2

Was out to lunch at my drop off time and had to wait for lunch to be over to complete drop off when I had a million other things to do.

Jennifer S.  |  Réservation 
Évaluation :
3

S.O.

Andrew C.  |  Réservation 
Évaluation :
3

S.O.

Shirley G.  |  Expérience générale 
Évaluation :
5

Great customer service. Great guys

Carmen F.  |  Expérience générale 
Évaluation :
1

I was VERY DISAPPOINTED with the their service once I moved out. I WILL NEVER USE THEM AGAIN & NOR WILL I RECOMMEND THEM (CENTER POINT LOCATION NOR PELHAM LOCATION-PAUL'S STORE AS HE CALLED IT)

tonia w.  |  Expérience générale 
Évaluation :
1

Did nothing but keep going up on the price. Nobody knows what they are doing, the manager just leaves when there is a problem. I would not recommend this location or U-Haul.

WAYLON M.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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