Easy in and out service. Good customer service from staff.ROGER S.
Customer Reviews for U-Haul Moving & Storage at Center Point
Pour nous contacter
Birmingham, AL 35215
(Next door to O'Reiley's)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.REGINALD L.
Great guy who check the truck inShantey D.
Le client n'a pas laissé de commentaire.CHRISTY N.
The truck that I was initially assigned was not clean in the back. Gave another truck that wasn't clean either then the tire light was on and had to not only Back up the vehicle or truck instead of him doing it . I had to sit there and wait until they filled up the tires while I watch them clean out the previous truck that I was assigned to the estate that it should've been already for me to only be in a truck that was dirty just like it was ridiculous. Then I found out he charged me $.20 more a mile when it was supposed to be $.79 a mile he charged me $.99 a mile for a 10 inch truck or a 10 foot truck that 19,99 and $.79 a mile he charged me $.99 a mile instead and I want my money back the difference of the overcharge.NICOLE S.
Le client n'a pas laissé de commentaire.KAELAN B.
Le client n'a pas laissé de commentaire.Randall H.
I'm unhappy about how my money was taken from my account, I will not use U Haul Centerpoint Al again I have done plenty of Business there it's sad how Companies go about taking money from those that doesn't have it like some other people, I'm hurt about it, it's a learning for me when Sales person could have explained to me about the after hour charges. It's okay, I just come back to Centerpoint U Haul nor recommend my friends and family. This is hurtful when you don't have anything to give away. I count it all Joy.VANESSA G.
Great service fast and the young man was very helpfulDEBORAH H.
Le client n'a pas laissé de commentaire.Marsha B.
Le client n'a pas laissé de commentaire.ARIEL B.
Keep the customer updated about current mileage charges on the weekendROBERT P.
Le client n'a pas laissé de commentaire.Sheletha W. | Premières impressions
Le client n'a pas laissé de commentaire.ANTHONY T.
Le client n'a pas laissé de commentaire.SEAN D.
Just keep that good customer service. ThanksAgatha T.
Gentlemen that helped me was very kind and pleasant to work with.JAIME P.
Faster check in and returnMichael G.
Everything was fine. The associate was friendly and knowledgeable and helpful.MARCUS L.
Le client n'a pas laissé de commentaire.KEISHA L.
Le client n'a pas laissé de commentaire.Daniel B.
Staff was very friendlyByron I.
Great job everyonechiquetta p. | Expérience générale
Le client n'a pas laissé de commentaire.Cordell T.
Thanks. Everything was great. Will check u haul next time need a rental.ben K.
Make sure employees know that it's rude to talk on the cell phone while they are managing customer service.NANCY T.
Everyone was very nice and the whole experience was extremely good.Donna J.
Helped me so much over all. Best team I seen. Thank all of you for being my familyBRANDY H. | Expérience générale
Le client n'a pas laissé de commentaire.DEJA A.
Employee did not inspect truck for damage before giving us the keyDEREK H.
Le client n'a pas laissé de commentaire.CLINTON A.
Le client n'a pas laissé de commentaire.JAY C.
Things were great for me the best customer service tksAURELIA S.
Staff went above and beyond to make sure we were accommodatedChris J. | Expérience générale
The customer representative was extremely helpful, very polite, and enjoy to work with.ROMIE P.
Le client n'a pas laissé de commentaire.GREGORY M.
Staff was great , but the one way van was not ready when promised. The employee did everything to help and we got our van and was able to get it packed on time. ThanksTracy H.
Le client n'a pas laissé de commentaire.TIMOTHY P.
My experience with this rental was very poor. My initial rental location changed and I was not alerted at all until the morning of my pick up. Then when I got to the new pick up loca to on no one was there to get me a key and no one would answer the phone. By the time I got a Uhaul representative on the phone we had lost 1,5 hours and had to add about 40 miles onto my trip. Very poor experience overall.chareles M.
Le client n'a pas laissé de commentaire.TRINA R.
The guy who helped me was great!RAYVIAN P.
Le client n'a pas laissé de commentaire.GERALD S.
Le client n'a pas laissé de commentaire.JANICE G.
Le client n'a pas laissé de commentaire.Abby D.
Le client n'a pas laissé de commentaire.BRYON J.
Have the trailer without ramp availableJAMES H.
Teach attendants to be more polite.EDDIE C.
Le client n'a pas laissé de commentaire.DASHEKA B.
My reservation was for a 26 foot truck - when I got there he gave me the one lower than that one . I had reservations for 26 foot truck with 2 Dollies and furniture dolly the rep said they didn't have any . ANND I was told when I called in by a rep on that they wouldn't charge me for extra time for the truck since they gave me the wrong one and I was double charged. This was a horrible experience!!!!Angela J.
Reserved the trailer 3 days in advance. arrived at pick up location closed. Called Uhaul they said to call local scheduler. Closest available trailer was 40 miles! 2nd time in a couple of months this has happened. Very frustrating!!Stephen P.
Le client n'a pas laissé de commentaire.KIOSHA M.
Polite, professional staff and impressively stocked and clean store.JAMES H.
Le client n'a pas laissé de commentaire.CHARLES C.
the manager was greatCATHLEEN C. | Premières impressions
The truck had a lot of mechanical problems. The brakes were not good and the truck kept jerking while driving. There were times when the truck kept bouncing a lot. There was a burning smell on the truck near the front tires. I had to stop several times to see what was burning. There was a warning signal on the truck about the brakes and service notification. I did not think I was going to make it back home. This is the first time I have had a truck this bad from U Haul.Mary V.
Hire Brandy HowardBRANDY H.
Le client n'a pas laissé de commentaire.GLORIA H.
Le client n'a pas laissé de commentaire.Patrenia T.
Le client n'a pas laissé de commentaire.Kiosha M.
Double check to make sure utility dollie is in the vehicle.TERRI D.
Le client n'a pas laissé de commentaire.Mario B.
The staff was friendly. Tge Truck was just what I needed.Tracy B.
Le client n'a pas laissé de commentaire.KENDRA B.
Le client n'a pas laissé de commentaire.Roland B.
good service from this location-LARRY P.
Le client n'a pas laissé de commentaire.Kay P.
Le client n'a pas laissé de commentaire.DALTON A.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Dorothy H.
Le client n'a pas laissé de commentaire.Joanna C. | Premières impressions
Le client n'a pas laissé de commentaire.YOSHA B.
Continue doing what you are doingLARRY C.
Contact customer if the vehicle requested to rent is not available.I drove to location but the vehicle I requested hadn't been returned which made me wait a long time.ANTHONY B.
I had purchased the equipment but never received it.Michelle J.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.NATHAN H.
Le client n'a pas laissé de commentaire.nesa B.
The gentleman at the front desk on Sunday 10/10/2021 I hate I can't remember his name but his customer service was outstanding. KudosMICHAEL K. | Premières impressions
The gentleman that checked me in went way out of his way to help me and make sure I was taken care of . I had a extremely bad experience before getting to your location and he was extremely professional and helpful I hope there is some type of way you guys can reward his generosity and helpfulness he is a very good asset to your businessChris J. | Premières impressions
Great to have competent reps assisting you.LARRY C.
The manager that helped me was extremely help and and went out of his way to make sure I was taken care of and is a great asset to your company . I was amazed with how helpful he was I am very impressed with his helpfulness!!CHRISTOPHER ALEN J.
Le client n'a pas laissé de commentaire.GREGORY H.
I will not be recommending U-Haul to anyone. You all need to improve your communication overall. Call customers ahead of their reservations to confirm all equipment is ready and available.FRED D.
Le client n'a pas laissé de commentaire.Cindy J.
Took $100 and didn't refund my deposit truck ran raggedyNEAJA R.
The staff was friendly and helpful. The oil light kept coming on in the truck, but it didn't translate to the gauges so it was probably nothing... just annoying.CHARLES B.
Le client n'a pas laissé de commentaire.DA'NAI B.
Le client n'a pas laissé de commentaire.Roger W.
Le client n'a pas laissé de commentaire.TAYLAR M.
Truck wasn't there when scheduled.Michael S.
I'm dissatisfied with paying extra money for fuel when I felt like $5 of gas for my 4 miles was more than enough. Trying to add gas back to the 1/4 tanks etc makes it to difficult. They need to be on full tanks so when returned the will be easier to read. I asked for a $19,95 truck-was given a $29,95 truck. I turned back around when I noticed the cost and was told because I didn't have a reservation and was given what was available???? Less than 1hour rental and 4 miles almost $80.00. Do I need bring a fuel receipt????WANDA S.
More staff members to to help get customers processed in and out and insure the equipment is clean and ready for the next customer.ANNETTE D.
Just what you did for me. Nice clean equipment and excellent customer service. Thank you, Ryan BarteeEDWENA R.
Better truck cleaning needed. Customer service need to improve. I have used this location for years. Will not use again if i can help it.Erin A.
I reserved a truck a week in advance. When I arrived , no trick . The employee found one available in Cullman . Then he located a smaller truck at this location . The employee at Carson Road was smug and didn't care . I paid a man to help me move my property . He got 2 1/2 hours pay just waiting on a truck . If I ever need a moving truck again , I will go elsewhereJimmy J.
I spoke with TWOn u-haul employees -- the call service employee told me since I could not rent the truck for an additional day that I could return the truck up to 2,5 hours late with no charge -- when my grandson returned with the invoice -- I called the Centerpoint office and spoke with a female employee and told her my receipt showed TWO days rental and that was not correct -- she told me it showed only 1 day charge -- I attempted to go over the receipt with her and she insisted it was only ONE DAY -- I WAS CHARGED FOR TWO DAYS -- I returned the truck n1,5 hours late -- after being told I WOULD NOT BE CHARGED --ANGELA N.
I was charged TWICE and its been a struggle getting my money backFRANCESCA C.
The staff at this location are always kind, courteous, and very friendly. I would certainly recommend this location to my family and friends.Sandra W.
Le client n'a pas laissé de commentaire.JAZLYNE M.
Le client n'a pas laissé de commentaire.bradley D.
Le client n'a pas laissé de commentaire.JEANELL S.
Staff was knowledgeable and thoroughBenjamin S.
no senior discount not avaiable unlimited because first time iam widow ?I drive to rent pick up truckLISA P.
Wait time.LATONYA A.
Ants were in the cargo. I did not discover this until too late to accomplish my errand. When I returned the van, I was not offered any redemption.BARBARA M.
Le client n'a pas laissé de commentaire.CLAYTON W.
Le client n'a pas laissé de commentaire.debra M.
Le client n'a pas laissé de commentaire.Vincent L. | Premières impressions
Le client n'a pas laissé de commentaire.Myra P. | Premières impressions
The young lady was very helpfulARTHUR B. | Premières impressions
MerciDARRYL G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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