Évaluations des clients U-Haul Moving & Storage at Citrus Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Citrus Park

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phil G. le

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Very friendly group managing this location!

Louise P. le

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Good service every time I've used this location. Thank you!

Delores W. le

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Keep up the good work

Shannon F. le

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Le client n'a pas laissé de commentaire.

Fernando L. le

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lack of attention!!!! They gave me the U-Haul Equipment Contract for the wrong vehicle . I returned to tell them that the fuel gauge in the truck did not match the contract entry; they initialed a correction and still let me go out with wrong paper work. Fortunately I did not have a problem on the road. Management is NOT CUSTOMER FRIENDLY. ('going thru the motions' is not good enough). I Heard similar opinions from other customers as well. I was very unimpressed. You might consider a management change....you asked for my opinion.

Marie K. le

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I was surprised to see the truck was not brought up to us but we had to go to the back and pick it up ourselves and pull it out of the spot it was in. I think it's nice when they pull it up for you and walk you through it instead of having you look at pictures on your phone.

Malinda S. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Jeanne R. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Le client n'a pas laissé de commentaire.

danny M. le

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Can’t think of anything, nice and friendly people that work at this location

david P. le

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Le client n'a pas laissé de commentaire.

TYRECHIA O. le

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Le client n'a pas laissé de commentaire.

Gary S. le

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Customer service was slow the attendant getting me the trailer was rude and had no desire to help the customer

Delores W. le

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Bigger lot

JAmes S. le

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The staff was friendly but provided incorrect information on numerous contacts. This caused frustration and unauthorized debits from my account. This was resolved however by the store manager.

Todd T. le

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Excellent short-term rental. Sarah(?) was perfect in the transaction, as was the service crew. In and out FAST. Trailer performed as expected, no issues whatsoever. Will be back!

ROBERT N. le

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Bugs, mold, terrible parking. Lost around 1500.00 worth of Halloween props due to heat and humidity in a "climate controlled" environment.

william C. le

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Perfect crew ??

RAMON N. le

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La persona que nos atendió es muy amable y profesional la felicito

byong L. le

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Le client n'a pas laissé de commentaire.

Andrew K. le

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Le client n'a pas laissé de commentaire.

Eugene G. le

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Le client n'a pas laissé de commentaire.

Raymond K. le

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Le client n'a pas laissé de commentaire.

Julie P. le

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John Ellis was extremely helpful. We needed a last minute truck rental during hurricane prep. I was able to make the reservation online and it was ready when I got there. John was awesome during a stressful time! Thank you

Carmen S. le

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Le client n'a pas laissé de commentaire.

Daniel A. le

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I rent cargo van for only one hour 8:00to 9:10.drive only 12miles and they charge to me $44.13 that is insane

Harvey W. le

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This hitch was installed improperly otherwise the bolts wouldn't have come off. We were very fortunate that we arrived safely, considering one side of the hitch came loose. The only thing holding it up was the muffler. Also wires are hanging loose under the vehicle. I recall the technician telling me they had trouble aligning the bolts and that's why it was taking them a long time to complete the installation. Mind you I was in no hurry I just wanted it done right. Also it's very difficult to reach a live person at your location's. I'm hoping that this improperly installed hitch doesn't cause additional problems to my vehicle while I'm waiting for a solution. Under no circumstances will I return to that facility for reinstallation.

sergio M. le

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Le client n'a pas laissé de commentaire.

ingemar E. le

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Le client n'a pas laissé de commentaire.

ARMANDO S. le

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Tell your employees to do their job accurately. I rented and dropped my truck off in the same day. Drop off time was at 5:00pm and the next morning I get an email with an after hour service charge. All because an employee didn't do his job and check my truck in.

Elaina G. le

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Le client n'a pas laissé de commentaire.

Shima T. le

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Le client n'a pas laissé de commentaire.

MYRTA J. le

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great place very clean, staff super nice, very freindly always willing to help, I would recommend this place to all of my friend :)

Paula P. le

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Make your site more clear on specifics for returning the truck outside of business hours. The only snags in the whole deal were due to the unwieldy website. People were great

Yurien G. le

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This is the best U-haul overall, excellent service, very professional team, highly recommended.

Jessica R. le

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Excellent place

Kenneth C. le

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Le client n'a pas laissé de commentaire.

leonard h. le

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Good place to do business. Thanks

ashley r. le

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Everything went well and smooth!

Yousef S. le

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The staff was extremely helpful and responsive. The move went by without any issues.

Cynthia M. le

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What a great service they provided me! Fast, courteous and precise. Will rent again in a heart beat, and will definitely recommend to family and friends.

Charles H. le

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Great experience

Denise M. le

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The young man that helped me was incredibly kind.

Timothy R. le

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Great location and service. Security measures were excellent.

CArrie P. le

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Patrick was always helpful. Most staff members were fantastic. Sometimes, the office was understaffed. Facilities are always clean and functional.

Robert V. le

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Wonderful and quick experience.

Evelyn Z. le

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Staff always polite and helpful

patricia f. le

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Patrick and the cleaning lady are superb employees. They should be commended for the service and cleanliness of your facility.

dennis r. le

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Great service

LISA W. le

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We paid extra to get climate control and unfortunately all the wood that was in the inside storage unit had mold all over it. The climate control area did not seem to be working.

Bernardo A. le

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Easy to rent and secure

Rosemary M. le

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excellent facility and friendly efficient knowledgable people

Nick S. le

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An excellent service in all respects...

LISA H. le

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Your available parking spots are limited due to the spaces you take up w uhaul vehicles.

jessica s. le

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I can not say enough good things about this branch! Your entire team is outstanding. They have gone above and beyond to help me with a smile. The manager was amazing!!! Thank you guys so much!

MARY M. le

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We had no problems at all

Christopher B. le

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The associate was very helpful and prompt with my purchase and storage unit reservation.

glen D. le

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Stored our items here for over a year while we were out of the country. Excellent experience overall.

TERESA L. le

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The building was always clean but the lighting in the 3657 isle was horrible never stayed on long enough we had to bring our own lamps so we finally moved to another storage company.

Kristine B. le

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Very friendly and courteous. Super clean facility

donald S. le

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Great place for storage,rental and supplies

Steven P. le

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Allison was well informed and very helpful!

mittie g. le

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Everything ready and clean

Felix C. le

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Friendly customer services

ALAN W. le

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I used this location for almost two years with two different sized storage units. I was thrilled with the security, cleanliness and ease of access. Upfront pricing provided a great value!!!

Edgar M. le

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The best.

Ashley s. le

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Trying to get someone at the facility and not at a corporate call center to answer the phone was close to impossible. Employees said they would have manager call me back more than once and never did.

theresa b. le

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No complaints!!!

THERESA B. le

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I had a storage unit at this facility for 12 years and never had a problem with access, customer service or the facility itself.

Erin K. le

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I arrived at 6pm and was told by the two people working no less than 10 times they closed within an hour. It was clear they were more concerned with clocking out than helping a new customer.

Noa K. le

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Will use again in the future

Keisha S. le

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Horrible customer service experience; no communication and no attention to detail. Do not give Uhaul your business.

CLORINDA T. le

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Fantastic service over many years at a very convenient location. Thank you!

James G. le

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I close my account early, is there a rebate on my money. Thanks

Jean M. le

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Everything went really well!

THERESA C. le

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VERY GOOD SERVICE ,I MOVED ABROAD AND MANAGING MY ACCOUNT WAS EASY .DEFINITELY RECOMMEND!!!!

Anthony P. le

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Rented a storage in the climate controlled building. Was always nice and cool and very clean. Staff was always friendly and helpful

Anthony P. le

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Always very clean and nice and cool. Staff is very friendly and helpful

MICHAEL T. le

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I had only one issue while I rented there. The last month when I came in to move out everything the room was full of roaches. I had nothing at all in the way of food stored and this was the only time.

Paul A. le

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Excellent

Jose D. le

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Very good service, excelent staff amd great locations!

Elizabeth M. le

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The only issue I had in the 9 months that I rented a storage unit was that the bill changed randomly with no explanation. The difference between the highest & lowest was $5.34, no idea why.

Rodolfo A. le

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.

John P. le

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Excellent facility. Professional and friendly staff.

mike c. le

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They were so helpful and understanding. We had a death in the family and they showed compassion. I showed them the death certificate. They were great and understanding. Thanks Michael Cody