Customer Reviews for U-Haul Moving & Storage at Citrus Park

4808 évaluations

6111 Gunn Hwy   Tampa, FL 33625
(E Of Veterans Exwy)

(813) 962-7338

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(813) 962-7338

6111 Gunn Hwy
Tampa, FL 33625
(E Of Veterans Exwy)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID T. 
Évaluation :
1

I got there and did the app to get my moving truck 1 hour delay my truck was blocked in. I had to stand in line twice to get someone to move the vehicles blocking my truck. Finally just got another truck. Complete cluster fuck and I was paying 150 $for movers which pushed us back. Will never deal with this location short staffed and mismanaged.

Roger L. 
Évaluation :
5

Keep up the good work

LEYLA O. 
Évaluation :
1

Upon returning ALL the equipment, truck and auto transport to the location on my contract I am having SO MANY ISSUES. Even after having to go back to the location in which I returned the equipment in early I talked to the manager John and still am getting messages about equipment not being returned. I am honestly never using Uhaul again and I have used Uhaul for years for all my movesâ€" this single experience has literally ruined the brand for me â€" I have never had to go through so many different avenues for mistakes made out of my control. It's a never-ending battle that is being handled poorly. Neither was Christopher any help for me calling the 1-800 number because he couldn't get in contact with anyone at the stores or a GM and he kept saying I returned to the wrong location when I kept telling him “no I did not” because that's not what my contract said and even after emailing him a copy of my contract he still was not helpful because I had to drive back to location where I returned equipment. At the location, talking to the man in charge still didn't resolve the issue because I am still getting these calls, texts or emails about equipment not being returned when in fact it wasâ€"IT IS DRAININGâ€" and makes my move that much more stressful.

Priscilla B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CELENE B. 
Évaluation :
5

Bien

YANS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

All around perfect

JOEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN L. 
Évaluation :
1

There was no key drop box so I spent an hour in the parking lot at night on hold with customer service. They were finally able to direct me to the lockbox to leave the key in one of the cubbies. I drove around the whole location multiple times and wasted my night.

Dillon A. 
Évaluation :
3

Drop off area was very crowded and space was limited to drop off the trailer. We had to unhook and manually push it back to an out of the way spot. The should supply a portable jack or something to move equipment to a proper location. Seamed a bit too complicated for such a large location.

Andreas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Would like to commend Jayme Rice for his helpful, friendly and professional manner. I just dropped off a 5x8 trailer and also have a storage unit at this location. On one occasion, somebody took all the hand carts, Jayme helped and retrieved a cart for us. Jayme happened to be there when I dropped off the trailer today. Very pleasant to deal with.

JACK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
2

Truck was not ready at time of reservation. Couldn't find the keys, Couldn't find the truck, etc. U-haul representative was taking trash out of it as he pulled it around. I asked if that was my rental? He had forgotten who I was. Looked my info up again and then dried out some water from inside. I also purchased two TV shipping boxes. One had foam, the other did not.

SETH F. 
Évaluation :
5

An hour before my appointment I received a text changing my reservation to a farther location. I contacted this location at Citrus Park and they upgraded me to the next size trailer for the same price. Excellent service à la clientèle. Merci.

Jeffrey R. 
Évaluation :
5

Great service

MAURICE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWIGHT S. 
Évaluation :
2

I tried to use the app to get the truck. I was assigned at the beginning the truck T2099 I after I located the truck and walked all over the parking lot, I continue the process and when In retrieve the key the truck was not the same, so I had to walk again ALL OVER THE PARKING AREAS ( the app dis not show the truck actual position) then when I got home to pack, since they changed trucks for some reason the 2 dollies I included in the reservation were not there so I had to drive back to get… I lost a total of 3 hours and half adding to a stressful beginning to the move. Expect mediocre products and services at U Haul someday there will be a competitor and they will start to care.

Luis M. 
Évaluation :
3

The lock on the back of the gate to the truck was missing, had to drive back and drop off instructions were not clear

Adam D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELSCOTT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sagrario H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pete h.  |  Expérience générale 
Évaluation :
5

This location was great easy to work with and very friendly people

WARREN G. 
Évaluation :
2

I was disappointed with the service I received with UHaul. First off, I had scheduled to have my boxes delivered to the storage facility at Citrus Park on Monday, June 21. I chose this location because this is where I had my belongings in storage. The Friday before, I attempted to contact the store to make sure everything was OK for Monday but I could not get in contact with the store. Their answering machine automatically transferred me to UHauls generic customer service line. On Monday, I again attempted to call the store and experienced the same issue. When I was on the phone with customer service, they said they had the boxes delivered to the West Hillsborough location. UHaul changed my reservation without notifying me. Because of this, the Citrus Park location did not have my boxes ready so I was delayed getting them loaded. The store made it right with me. Then, I remember from making my reservation, that usually the boxes ship 3 days after they are loaded. It took a week for my boxes to be picked up and shipped. The customer service person I spoke to could not tell me why, but confirmed delays are not common. When my boxes arrived in Ohio, the store manager waited until 4:55pm on a Friday before a holiday weekend to inform me he could not deliver my boxes to my apartment complex on my scheduled day. He could deliver a day earlier, but I needed to contact my apartment complex to confirm this would be OK. The office was closed and the earliest I could contact them would be the following Tuesday. In follow up calls with the Ohio location they could only confirm my scheduled delivery date would be July 8, but did not say if it was guaranteed. I was still traveling on the 8th, and when I called to ask if they were delivered no one could tell me for sure they were delivered. My issue with UHaul is it seems the company does not have the infrastructure or systems in place to provide adequate tracking for UBox customers. There was so little communication about my boxes from each store I worked with, that I believe UHaul does not give its stores adequate resources to handle UBox orders. For example, the reason my boxes couldn't be delivered on my previously scheduled date (July 9) because the only person certified to do deliveries would not be available. I cannot recommend U-Box to anyone I know. It was an added unnecessary stress to my move. It was incredibly frustrating that no one could tell me where my boxes were. I would recommend UBox to someone who prefers a completely hands off approach and is fine with just "hoping" their items make it to their destination. Maybe someone doing a one-two state move. But when it comes to a multi state move across the country, not knowing where my things are or not getting them when expected is a nightmare. I am at least glad my belongings are not damaged and that the boxes held up.

HANNAH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tarik H.  |  Expérience générale 
Évaluation :
1

There were only two people in the office and it took over 30 minutes to get the trailer I pre checked in online for. On top of that the gentleman said he could save me 5 $if I do it one way. So I opted for that. Asking where to drop the trailer off he said anywhere. I dropped it off at the location that was closest to my new home only to find out I was charged an additional 51 $because it was the "wrong" location. Contacted U-Haul corporate with no help saying it was up to the store and they would email the store. Well, I still haven't heard anything back from the store and I was out 51 $. I will never rent from U-Haul again and if you look at my past I usually rent something from you twice a year or more. Never again!!!

THOMAS T. 
Évaluation :
3

It was a super-long wait in line to pick up the trailer. Once I got to the desk, the service was great.

JOSEPHANTHONY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROHIT D. 
Évaluation :
5

The service was outstanding

THOMAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SANDY G. 
Évaluation :
4

John was great. The young lady Jasmyn was kind of snobish. She should treat her customers like she wants to serve them and not like your a bother and with the I don't want to be here, hurry up attitude. Please teach her sone customer service skills.

NOELIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELICIA C. 
Évaluation :
4

Equipment looked old and very used. We were told the older equipment was used when it was a one way rental. At the return location we had a horrible experience getting it to detach from the uhaul brand receiver hitch we had purchased.

DEBORHA N. 
Évaluation :
5

Great service

MAURICE M. 
Évaluation :
5

Great service

MAURICE M. 
Évaluation :
5

Great service

MAURICE M. 
Évaluation :
5

Great service

MAURICE M. 
Évaluation :
4

Ants crawling around in the cab. The guy got some bug spray. Also, I asked to make sure that there were furniture pads with the furniture dolly, and the guy said yes. There were no pads in the truck. Otherwise, courteous and helpful.

Samuel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal D. 
Évaluation :
5

They found my keys that I had accidentally left in the center console and called me to arrange a pickup time to get them back. Very friendly staff.

Crystal D. 
Évaluation :
4

We dropped off after hours. But the location seemed clean and was well lit in the evening. Which helped me to feel safe.

EVETTE S. 
Évaluation :
1

Asked agent where it needed to be dropped off, he told me any uhaul location which was a complete lie.

JASON W. 
Évaluation :
5

The associate was very helpful and nice. A sharp contrast from pickup location.

CORY S. 
Évaluation :
3

The person who waited on me was talking on his phone, and I had to wait about 5 minutes for him to help me. He seemed like he didn't want to be there. And why do I need 2 extra people on my application? And I could barely read the space number, because he didn't tell me what it was. My daughter took a guess.

wanda d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morena A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHYANN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laurie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIKA J.  |  Expérience générale 
Évaluation :
5

Could not get ahold of anybody by phone on Monday 7/5/21,. Had to drive up to speak to some one.

David C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Damian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAREN B. 
Évaluation :
4

Jasmine was friendly and accommodating. The area of the loading/ unloading was inconvenient because of the traffic and tight space and number of cars. It was difficult to back into . Otherwise , clean.

YONGYAI B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley P. 
Évaluation :
4

This was my 4th time renting a truck from this location and I have always received excellent customer service until this experience. The Agent (Jasmyn Rivera) was rude and unapologetic for the inconvenience that I experienced when she didn't give me back my driver's license or debit card - which I didn't realize until late that night. I called immediately the next morning to see if they had them and after 12 minutes on hold I was transferred to the general customer service center. They couldn't even get thru to the location to find out if my items were there, so they IM'd the location and requested that they call me... it took 2 hours for them to call me letting me know they had my items. I was shocked that they didn't immediately call me after leaving with the Uhaul. The Agent knowingly and without concern let me drive your truck without my ID and debit card and she didn't even bother to call. When I came to get my items they were wrapped in a print out of my reservation and had my name and phone number highlighted. Yes, my phone number was highlighted and yet no effort was made to notify me they didn't give them back when I picked up the truck. They had my name and number, I just left the location and yet she didn't even care or try to let me know. Aside from this experience with your unprofessional employee, I would still consider this a good location that traditionally has had excellent customer service.

SARAH H. 
Évaluation :
5

Everything was on que great customer service. Made my moving such a breeze. Thank you soooo much.

Zina C. 
Évaluation :
5

I wish I can give a higher rate. I've been nothing but please with the service and staff.

frank s.  |  Expérience générale 
Évaluation :
5

Updated photos on the vehicle . Checkin was much simpler than checkout!

JOSHUA N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORIS R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JULIO G. 
Évaluation :
5

Going great. Keep up the good work.

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIEN H. 
Évaluation :
5

courteous staff, vehicle well maintained, very easy rental

KAREN C. 
Évaluation :
2

Customer Service was below Par. Came into the store and employee was eating in store at counter and directed me to another employee. Instead of giving me his attention he proceeded to carry on a conversation with the other employee who redirected me. Then he took over 10 minutes to come out and hook my trailer up.

ROBERT W. 
Évaluation :
5

Great service as always.

CHRISTIAN S. 
Évaluation :
5

The personnel was friendly and engaging.

Gerardo R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIX C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

April S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abhay S. 
Évaluation :
5

Excellent!

TARUN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAID P. 
Évaluation :
3

The process for renting a trailer take to long. It takes over 20 min to get everything done. I rent the same trailer with the same truck every time I go and still got to wait.

GILBERTO M. 
Évaluation :
3

Person checking in equipment seemed rushed and didn't answer my questions. Even if "too busy" they could have been better with a customer. Oh well...otherwise this place looked okay.

Roland U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
1

The staff at the front desk showed they did not want to help customers. They did not greet me as I came in and played a game between the three of them about who would help me because none of them actually wanted to. They also closed EARLY before the scheduled time resulting in me being double charged. Still waiting for a response from the company with no luck to get my double charge fixed.

Melvin C. 
Évaluation :
5

I have used this place before, always clean, friendly and quick. Professional.

Myra O. 
Évaluation :
4

Service was friendly and good. The location has no control over policies but would like the policy of charging for things not used to be reviewed. I ordered 12 blankets in case and was told when getting there I could not take them off if not used as a corporate policy. It but a sour taste in my mouth as a company, not the location.

JAMES S. 
Évaluation :
5

:)

Allyson H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Ellen B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michel P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Charity T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward L. 
Évaluation :
5

In and out very quickly.

Keith H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERTO A. 
Évaluation :
1

The truck broke down on me and was towed. Apparently the contract was not closed correctly and I was charged for every day. I called customer service and was hung up on 2 by an agent called Sabrina and transferred back and forth for over 2 hours. The only employee that actually helped me was Jasmyn Rivera who finally closed the contract. Overall this was a horrible customer service experience

VIOLA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAMILO T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
4

Nice staff - very friendly and helpful

Suanne D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trina H.  |  Premières impressions 
Évaluation :
5

Place was clean safe and the staff was very friendly and helpful thanks

Stewart m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia C.  |  Expérience générale 
Évaluation :
3

Not able to talk to store on the phone.

John V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zolan A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather B.  |  Online Move In 
Évaluation :
3

One of the reasons I chose this location was the hours of access...The directions for the access codes are confusing.....there are three keypads!!!! I did manage to gain access for my first dropoff but am concerned if I'll be able to figure out when I bring another load.

Dawn D.  |  Online Move In 
Évaluation :
5

I had a trailer hitch installed a few months ago and the general manager, Patrick Walker made the transaction work on time and within budget, to our mutual satisfaction in spite of a couple of minor glitches. He also became involved in our storage rental unit agreement due to a conflict between our agreement with an on line agent and the policy of the company. He resolved the issue with no delay and fairly, according to our agreement, and to our satisfaction. The facility is clean and well maintained with easy access. The personnel at this 6111 Gunn Hwy location have been helpful and knowledgeable. I highly recommend this business.

Michael B.  |  Premières impressions 
Évaluation :
5

Great facility. Clean and spacious.

Ellis D.  |  Expérience générale 
Évaluation :
2

I setup a reservation for a unit and everything seemed okay until I got there. I was told I would have 24 hour access but the hours on the door said differently. The Confirmation email didn't give clear directions on how to get into unit. My code didn't work to get into the door. I went in behind someone else and when I got to my unit (after I had to search and find it) I opened it and alarms started going off. I had already loaded a cart full of stuff and tried to call the front office for assistance but was transferred to customer service and placed on hold. There was no way to speak with anyone in the front and after being on hold for over 10 mins I loaded my things back into my car, went to the office and canceled my reservation. I received a full refund and will not be using uhaul storage or recommend it to anyone.

Marc C.  |  Online Move In 
Évaluation :
5

Thank you for the wonderful customer service!

Kristine B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLENE V.  |  Expérience générale 
Évaluation :
5

Very kind understanding and willing to accommodate every situation 2 Thumbs Up

CHANTELLE D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B.  |  Expérience générale 
Évaluation :
5

Very happy customer! I've been using Uhaul for my storage unit for 3+ years and completely satisfied. I've never had any issues and have nothing negative to say. Would recommend to others! Great experience

ANDREW F.  |  Expérience générale 
Évaluation :
5

After driving a UHaul truck 3 hrs to Tampa I was exhausted. I had reservations at Extra Space after they "sold me" on the first mon the free. Unfortunately once I got there I discovered the Free didn't include hidden fees for Admin fee and required renters insurance and only their locks can be used. My "FREE" was close to 100 $. As tired as I was I couldn't let that happen! I called UHaul they also told me 1st month was free but this time it was REALLY FREE! :-). During this time of Covid, not working, not being able to afford my home any more and moving in with a friend I needed every break possibly. I was thrilled! I jumped back in the truck and went to 6111 Gunn Highway Tampa, FL Where there service was exceptional. I'm so happy I didn't just say OK and give those other guys my money! Save yourself the time and effort just go to UHaul!

Angela C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDETTE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie F.  |  Expérience générale 
Évaluation :
5

Staff was friendly and helpful and the storage area was clean

Stewart m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly U.  |  Premières impressions 
Évaluation :
5

Very clean and friendly staff.

MARK S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN S.  |  Expérience générale 
Évaluation :
5

Door of unit is very stiff and needs attention.

Todd W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda S.  |  Expérience générale 
Évaluation :
5

I was treated very well and my questions were answered.

Joan H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON D.  |  Expérience générale 
Évaluation :
1

My experience with this GM was my worst experience ever. He illegally charged my card without my permission at least 3 times. Fire the GM and change that illegal practice and it would have been a great experience.

Rickie S.  |  Expérience générale 
Évaluation :
5

Excellent experience! Excellent costumer service!

Francisco S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R.  |  Expérience générale 
Évaluation :
5

Very good

Franicsca M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lenore R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lioudmila p.  |  Expérience générale 
Évaluation :
3

the price online and on the wall in the store was 15 $dollars less than what they told us in the store for the exact same unit. We had a reservation with the amount on it and they still would not honor the price.

Freddy R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G.  |  Premières impressions 
Évaluation :
5

Merci.

Tasha F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan H.  |  Premières impressions 
Évaluation :
4

Nelson helped me get setup with my storage unit. He was super kind and knowledgeable. Climate controlled storage facility is very clean. I'd recommend it to anyone who needs storage

Joshua B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aqeel S.  |  Expérience générale 
Évaluation :
4

The staff and management and even the lady who cleans are all super nice! Due to COVID, I moved permanently into a large house and no longer have a need, but I could sell it at any time and once again have a need for storage.

ANDREW C.  |  Expérience générale 
Évaluation :
1

They GM very rude disrespectful, Always overcharging on things Never contacts when said he will Needs to be terminated immediately

tommy r.  |  Expérience générale 
Évaluation :
4

Not being able to leave the corridor lights on was very dangerous. I would be arranging boxes in mu unit and the lights would go off, I would have to move around outside the unit to activate the motion sensor.

RANDE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GAIL W.  |  Expérience générale 
Évaluation :
3

I loved everything about the facility but I rented an air conditioned controlled unit and it was always 90° in there! Blankets and linens smelled moldy when I moved out. I wouldn't rent there again because it was too hot in the unit and the heat will ruin furniture!! Satisfied with everything else but not worth losing furniture. Would never rent there again or suggest anyone rent there unless you're renting an outside space or don't care how hot the unit is.

ANALISE G.  |  Expérience générale 
Évaluation :
5

The staff was outstanding. A lot of customers with needs including myself and the gentleman behind the counter was running around and multitasking like a superhero. It was getting late and extremely hot and the guys offered me some bottles of water and even let me refill right at closing time. Awesome experience.

Robert G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW T.  |  Premières impressions 
Évaluation :
4

Expensive. I had a 5x5 and asked to upgrade to 5x10 for 91 a month. I moved to a newer facility and have a 10x14 climate controlled for 104 a month. Uhaul storage is extremely pricey compared to most others. It's still a well maintained facility and staff was always friendly.

SASHA S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edwin o.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abraham T.  |  Expérience générale 
Évaluation :
5

Sara was extremely patient and helpful.

Owen M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ebony D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damaris R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RYAN O.  |  Expérience générale 
Évaluation :
5

Everything has been excellent. My reasons for leaving are due to my own personal situation or I would be glad to continue.

jim m.  |  Expérience générale 
Évaluation :
5

Never any problems after 9 years, thank you !

ROBERT B.  |  Expérience générale 
Évaluation :
5

GOOD EXPERIENCE ALL AROUND

JAmes K.  |  Expérience générale 
Évaluation :
5

The people in service were excellent, and help me with everything, thank you

JUAN M.  |  Premières impressions 
Évaluation :
5

Had my remote checkin completed and i was in and out in 1/2 hr or so....very quick and knowledgeable staff.

Chris W.  |  Premières impressions 
Évaluation :
1

I was sold a unit that didn’t have a lock removed from it so my movers had to leave me With time restraint had to move with my sister on a last minute fly in. Everything that can go wrong went wrong

cecilia b.  |  Premières impressions 
Évaluation :
5

Very professional great customer service

pedro m.  |  Expérience générale 
Évaluation :
2

I got charged late fees every few months because this facility has a scam going on where they put the wrong zip code in so my payment would not go through, the bank confirmed this info

DOREEN D.  |  Expérience générale 
Évaluation :
1

Water leaked into my unit and damaged my 600 $mattress. I went to the front office and the two associates didn't even care to come see it for themselves and told me I should have gotten the insurance.

Yousef S.  |  Expérience générale 
Évaluation :
5

Great service, team members where awesome!

jeffrey b.  |  Expérience générale 
Évaluation :
5

UHaul's standard is excellent service, clean and secure storage areas and friendly staff. I was very pleased with everything at the Gunn Highway location

CHERYL E.  |  Expérience générale 
Évaluation :
5

You have a wonderful place for storage.

JOHN M.  |  Expérience générale 
Évaluation :
3

The staff was friendly but provided incorrect information on numerous contacts. This caused frustration and unauthorized debits from my account. This was resolved however by the store manager.

JAmes S.  |  Expérience générale 
Évaluation :
1

Bugs, mold, terrible parking. Lost around 1 500 worth of Halloween props due to heat and humidity in a "climate controlled" environment.

ROBERT N.  |  Expérience générale 
Évaluation :
5

great place very clean, staff super nice, very freindly always willing to help, I would recommend this place to all of my friend :)

MYRTA J.  |  Expérience générale 
Évaluation :
5

Excellent place

Jessica R.  |  Expérience générale 
Évaluation :
5

Everything went well and smooth!

ashley r.  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and responsive. The move went by without any issues.

Yousef S.  |  Premières impressions 
Évaluation :
5

Wonderful and quick experience.

Robert V.  |  Premières impressions 
Évaluation :
5

The associate was very helpful and prompt with my purchase and storage unit reservation.

Christopher B.  |  Premières impressions 
Évaluation :
5

Allison was well informed and very helpful!

Steven P.  |  Premières impressions 
Évaluation :
5

Everything ready and clean

mittie g.  |  Premières impressions 
Évaluation :
5

The best.

Edgar M.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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