Évaluations des clients U-Haul Moving & Storage at Colonel Glenn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Colonel Glenn

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emma B. le

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Le client n'a pas laissé de commentaire.

Savannah J. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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I would especially like to give special recognition to Corey. He was so kind and courteous and most professional. He was helpful when needed and answered any all questions that I had. Thanks U-Haul for great equipment and great service.

Jean Felix G. le

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Le client n'a pas laissé de commentaire.

lon B. le

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Le client n'a pas laissé de commentaire.

Alvin S. le

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So I need gentleman looks very polite near his business expedited myself with respect honesty and this particular U-Haul is probably one of the best ones that I've encountered and I've been traveling

Sharia D. le

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I went inside the store and worked with manager Cory and stated to him with several witnesses that I wasn''t interested in the 14.00 or 28.00 insurance on the truck. I stated that several times and marked "No" on the computer and charged me for a dolly that I didn't get prior to leaving the store and stated he would remove it within the 4 hour rental. I returned and manager was off and had those charges on my bill. I nice guy was there and attempted to assist me. He was also present when I ordered the truck. He called the manager Cory about refunding the 14.00 for insurance I did not ask for along with the dolly charge. Although the manger made the error and didn't explain the closing process but instead just kept repeating to me to push accept on the pad. This allowed possible errors or fraud and refused to refund my 14.00. This Is unacceptable and I will use budget or Penske going forward. He would rather lose a customer than admit his error and lack of explaining the process then refund my money!

Dennis g. le

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Hella excellent customer service, ultimate friendly knowledgeable staff, clean establishment, best service ever! :D

Bridgette B. le

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Additional customer service support onsite

Luciana W. le

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I currently have no feedback to write. Service was great, nonetheless.

Shatia M. le

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Great

Lenora H. le

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Le client n'a pas laissé de commentaire.

Kelvin B. le

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N/A

WANDA S. le

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Le client n'a pas laissé de commentaire.

Leverta W. le

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Le client n'a pas laissé de commentaire.

Gerald H. le

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you can't. best service ever

Kim H. le

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Le client n'a pas laissé de commentaire.

La'Kesha A. le

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Everything was perfect. I appreciate the customer service and they were very nice and professional!

Riquela L. le

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It’s needs to be more than one person inside helping customers.

Keja W. le

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I was charged 100$ according to my bank statement. The black guy at the desk is trying to argue with me that I was not charged 100$ even though my bank statement shows I was charged 100$ Which is not the correct amount. The 100$ was suppose to have been a holding fee, not an actual charge.

Edgar R. le

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Le client n'a pas laissé de commentaire.

kogrecha B. le

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It was a great experience. Customer service was awesome.

Andrew H. le

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Anthony was very kind, helpful and professional in handling all of the details with the drop off and making sure I understood all of the charges. Corey welcomed me as soon as I walked in the door. Corey was also kind, helpful and professional. When my emailed receipt for the drop off was delayed due to my phone service, he printed a copy for me so I could take it with me before I left the location. These two gentlemen provided the best customer service I experienced on my visit to Little Rock. I expect to use Uhaul again later this year and definitely plan to make this location my drop-off point during my next visit. Thank you Anthony and Corey!

Janet B. le

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ITS OK LIKE IT IS TO ME

Jason N. le

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Don't lie to your customer

beneita T. le

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The process is to long

Tommie L. le

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Manager on duty was an excellent communicator!!!

Shawn L. le

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Cory whom I dealt with first was friendly and informative was great but when we came back later to get the auto transport the person that helped us made us feel like we were a bother so I was very disappointed with him.

Eric B. le

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Very helpful. Thanks

Eric B. le

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Thanks

Mary G. le

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Was referred by a employer,most definitely will use uhaul again..lots of space great customer service..the manager on colonel glen very respectful gentleman he has a great attitude..

Shantell C. le

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Thanks Cory for everything! Great Job!

Latasha J. le

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Le client n'a pas laissé de commentaire.

Anna P. le

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This has been by far THE BEST customer service experience with uhaul the Colonial Glenn location. I have not used Uhaul in over 10 years!!! I had a HORRIBLE experience with Hannah Oliver at the Kani location, she stole my envelope that contained $450. Joe Schoen refused to believe it was true. But it happened just hard cold facts. Nevertheless, Cory was amazing! He was super accommodating and very efficient. Genuine caring tone and demeanor. return was simple and easy with the agent that assisted me, he was very personable and professional. Overall excellent experience and I would GLADLY offer repeat business and recommend u haul to friends and family based on this specific interaction. The only thing that would be sugar on top would be to have my $450 returned after 10 long years! Thanks guys you are the best!

Chablis C. le

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Number one is to have more staff on hand and secondly repair small things on your equipment such as your window roller but overall your customer service was good.

Cory P. le

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Le client n'a pas laissé de commentaire.

Ashley W. le

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Experience was great and equipment ran wonderfully. Thank you!

Victoria M. le

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Le client n'a pas laissé de commentaire.

Khuram M. le

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We had the truck for 24 hrs, drove 160 miles. The out side temperature was 99 Fahrenheit and the AC didn't work during our entire trip. We did notify the Uhual representative by calling and upon returning the truck as well about the issue, Hopefully some one will look into it.

BRAD P. le

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Nice and friendly.

MeChelle J. le

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My unit was infested with roaches to which I was told that I needed to be the one to take care of the issue though it wasn't my issue. Also, 2 dead rodents laid dead in my aisle for days w/o cleanup.

Mary G. le

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Great customer service.

Telisha C. le

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Great People !!

Sharon M. le

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Very good people

marsha c. le

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The person at the counter, Jeremy, who helped me was very positive and cheerful and helpful.

Eric B. le

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Very helpful. Thanks

TOCCARA P. le

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I had my unit for around 6 years and if I ever need another I will be back. Thank you for your service.

Tara C. le

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Thank you

Christopher P. le

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I REALLY appreciate the experience of partnering with U-Haul, and the professionalism of the staff, before, during, and after my move and relocation. I WILL certainly recommend this particular locatio

Annice B. le

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The storage was Full of mice droppings and pee as were all of my things. Everything had to be throughly cleaned or discarded. The units are made of plywood giving access to the surrounding units.

Charles B. le

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Terrible service. Alarm went off when I was trying to use fascility

Tavvara D. le

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Nice and clean facility

Gloria A. le

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Good service I recommend

Sarah A. le

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I love u guys!!! Y'all r da BEST!

WILLIAM R. le

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The manager over there is extremely helpful and extremely nice thank you very much

Shawn J. le

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Outstanding customer service by David

Sarah A. le

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Love it

CLEMENTINE M. le

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Good

CRISTIN O. le

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Cory is awesome.

Brittany H. le

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J.J. And Tony were very helpful! They even got my storage booked at the Colonel Glenn location for us!

JESSIE V. le

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The staff was friendly; however the storage I has was not clean or maintained. When I moved out I had items damaged by rats and there was a live lizard on the wall.

CHARLES C. le

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I reserved a truck at this location but they didn't have it. Then they sent me to another location that was closed and finally sent me to one that had trucks. I will not use this location again.

stacey r. le

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Cory was very thoughtful and understanding about my very unique situation.

Carol S. le

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will use again if needed.

Jerri J. le

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Customer service was excellent. Mr. Womack did an excellent job. I would recommend this location again. The only thing they didn’t have on hand was an appliance dolly, but everything else was perfect.

Roberta G L. le

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Very attentive and professional staff. The entire process was seamless and stress free.

Carol S. le

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everything went well and I feel like I got in a good spot.

CRISTIN O. le

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CORY IS AWESOME. So knowledgeable and professional.

Khasahn B. le

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Horrible customer service. Staff are friendly but lazy. They failed to inspect that my things had been cleared out of my storage before the due date and then billed me a fee. No customer service reply

Danny J. le

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They were very helpful and friendly

Lydia P. le

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Great place! No major problems. I kept my unit for almost 2 years.

Lana N. le

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The facility was clean and staff courteous

Jason H. le

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U haul team was very friendly and helpful. They insured I had the right size storage facility and size for my needs. Thank you!

Antoinette b. le

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Thanks

Danilo M. le

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Good services

shanaye r. le

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The manager was rude to me alot brooklynn

kao v. le

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Corey was awesome and courteous. Helped me with exactly the truck size I needed to get the job done. Great customer service.

Teresa r. le

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There was rat dropping in my unit and spiders! My dresser was damaged due the concrete sweating. There should be a care sheet saying there might be rats and damage due to floor problems

Dawn S. le

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I have always preferred using UHaul services, the cargo van rental option is wonderful, I shall gladly recommend it to everyone I know...the staff at the Colonel Glenn location are great, thank you!