Évaluations des clients U-Haul Moving & Storage at Colonial Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Colonial Blvd

Cote générale :

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ELIZABETH H.
Évaluation :

I felt bad for the employees there. It was packed with a line all the way to the door the entire time I was there, which was an hour in order to pick up a RESERVED VEHICLE. There was one person at the counter and two people outside. The woman at the front counter was very professional and was doing her best but with no help on a busy Sunday was uncalled for. She needed help! People were upset having to stand in line, people were returning due to not having the equipment that should have been in their vehicles., customers showing up without reservations, etc. One person cannot take care of everyone timely, especially in a business where people are held to tight timelines for rentals and returns it is ridiculous to only have one counter person. I suggest you hire people who show up and do their job like the woman working on Sunday 11/22. If I hadn't already had a reservation with your location I would have went elsewhere. She deserves a raise for being in the line of fire with angry customers and a never ending line needing her help. Management can DO BETTER and staff appropriately. I will not rent from this location again unless I absolutely have no other choice.

FINELISE G.
Évaluation :

Those two black ladie in the front was excellent, if l will have a friend ask me for a place to rent a car honestly I will recommend that place, so l was very Satisfy and then next week l will be back

Kevin K.
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Le client n'a pas laissé de commentaire.

RUTH L.
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Le client n'a pas laissé de commentaire.

Ricardo P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Donna C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Donna C.
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Le client n'a pas laissé de commentaire.

travees M.
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Le client n'a pas laissé de commentaire.

Patrick M.
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Better lit lot.

danail C.
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Make sure that the wheels on your hand trucks are attached and in working order. Also charging $18.00 dollars for less than a hairline mark in the fuel gauge is a little bit excessive.

STEPHEN P.
Évaluation :

Only issue was a 10 truck was requested and confirmed but was changes to larger truck.

MARK M.
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Le client n'a pas laissé de commentaire.

ANDRE C.
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Le client n'a pas laissé de commentaire.

DAMIAN C.
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when needed items like blankets on order, I had to go back for them.

DENIS O.
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Le client n'a pas laissé de commentaire.

Rebecca W.
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Le client n'a pas laissé de commentaire.

JOHN G.
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Le client n'a pas laissé de commentaire.

Paul F.
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Le client n'a pas laissé de commentaire.

nelson F.
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Le client n'a pas laissé de commentaire.

FRANCISCO M.
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Nothing

Jill C.
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Easy in and out. Prices good. Excellent service.

Jospeh C.
Évaluation :

Courtesy staff

Robert S.
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Excellent operation.

DONALD L.
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Very friendly and helpful staff Steve dumas

LEO K.
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Le client n'a pas laissé de commentaire.

Tom M. | Premières impressions |
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Andrew was great!

David R.
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Le client n'a pas laissé de commentaire.

THOMAS M.
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Le client n'a pas laissé de commentaire.

Sandy L.
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Le client n'a pas laissé de commentaire.

EVALYN H.
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Nothing, the two women at the service desk were wonderful to work with, very good professional customer service skills great experience

Donna P.
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Employees were great!

John G.
Évaluation :

The drop off was very easy. Personnel we're helpful and friendly.

BRYON P.
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Le client n'a pas laissé de commentaire.

ELLEN S.
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Le client n'a pas laissé de commentaire.

Jurgen N.
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Le client n'a pas laissé de commentaire.

Ellen D.
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Le client n'a pas laissé de commentaire.

Tiffany D.
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Customer service was OUTSTANDING. The truck I rented had horrible alignment however making it extremely difficult to drive but I was on a major time crunch so I did not have time to switch trucks. I notified the office upon return and based on their customer service I have no doubts they will fix it for the next family

JOSE R.
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👍

ROBERT M.
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Le client n'a pas laissé de commentaire.

HOWARD C.
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Le client n'a pas laissé de commentaire.

MICHAEL D.
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Le client n'a pas laissé de commentaire.

Dianne L.
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I did not realize before putting my things in the truck that whoever rented the truck before me had a dog and the u haul location did not clean it. My couches and beds smelt like stinky dog and now I have to pay to have everything shampooed and detailed. I also returned the truck without filling the tank as I used less than a quarter tank of gas and I was still charged over $20 for a tank of gas that was over 3/4 full. The system indicated I would be contacted before gas charges were final and I was just charged and no one called. Very unprofessional.

Michael S.
Évaluation :

This location was not out original drop-off. We moved to Lehigh and wanted to drop off there. We called customer service and was on the phone for an hour and she couldn't change the location. We ended up dropping off at Fort Myers and had a hard time finding the key drop box. Then tried to charge us for going over the milage but I gave a reason as to why we went over and never got charged which was good because that wasn't our fault.

Don B.
Évaluation :

Very neat

JOHN N.
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Nothing

LOURDES B.
Évaluation :

Daniel (the trainee) was the only employee who was kind and eager to help, the rest of the employees were rude and didn't seem to care. Waited over 45 minutes in line to pay for something.

DELBERTGEORGE H.
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The return process was easy and took just a few minutes. Again, very courteous and helpful staff. I think UHAUL has done everything right.

Jacquline S.
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Le client n'a pas laissé de commentaire.

Roger C.
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Le client n'a pas laissé de commentaire.

Chelsea T.
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Le client n'a pas laissé de commentaire.

Tyler P.
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Le client n'a pas laissé de commentaire.

James B.
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Nothing. Stephan and his team were really awesome...fast, efficient, and friendly. Great location and very inviting interior.

Mark S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

lucy C.
Évaluation :

I cAnt begin to tell you how terrible my entire experience was from begin to end and every single detail in between TERRIBLE!!! Never ever again

james d. | Expérience générale |
Évaluation :

Clean and very friendly and helpful staff. Manager is doing and outstanding job.

Carlos Q. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Lee C.
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Le client n'a pas laissé de commentaire.

Gary C.
Évaluation :

This location was great. Uhaul's reservation site was useless. I reserved a truck from a different location and when I went to pick it up it wasn't there. So the manager called and found this truck 6 miles away. I would call direct to any location to reserve a truck.

Steven B.
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Le client n'a pas laissé de commentaire.

Dominick Z.
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Le client n'a pas laissé de commentaire.

Bonnie B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Amanda T.
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Le client n'a pas laissé de commentaire.

Mary B.
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Le client n'a pas laissé de commentaire.

Ruben R.
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Although I dropped off the truck after hours, this facility was well-lighted, easy to find and provided a convenient way of returning the truck after hours. I also recommend this facility.

Kathleen E.
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Clearer return instructions for after-hours. It took me 30 minutes or more to understand how that I needed to return the truck via the app. I was unable to do so using the email advertised :( However, the staff I spoke with during my whole rental process was friendly and very helpful :)

Alan R.
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Le client n'a pas laissé de commentaire.

DANNY K.
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Le client n'a pas laissé de commentaire.

DEBORAH B.
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All employees were professional and friendly. I was able to walk in rent a truck and out the door in no time. returning the truck simple and fast.

DAVID B.
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Le client n'a pas laissé de commentaire.

Kim S.
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Le client n'a pas laissé de commentaire.

Adolfo A A.
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Excelent

TRACY P.
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The outside guys were very helpful, hooked up the trailer and made sure everything worked before we left the property! Is was very nice to have these guys there! Made the rental so easy. Also the girl in the office made the transaction very smooth as well!

SALOMON L.
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Le client n'a pas laissé de commentaire.

Mathew S.
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Great experience and quick service

Brian H.
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Le client n'a pas laissé de commentaire.

DAVID G.
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Your fine keep up the good work

Lisa G.
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Le client n'a pas laissé de commentaire.

MICHAEL F.
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Le client n'a pas laissé de commentaire.

Richard H.
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Le client n'a pas laissé de commentaire.

joseph F.
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Le client n'a pas laissé de commentaire.

Richard P.
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Le client n'a pas laissé de commentaire.

Bonnie B. | Premières impressions |
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They helped me at each step, and made a complicated day run more smoothly.

CHRISTOPHER S.
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Le client n'a pas laissé de commentaire.

Maria M.
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Le client n'a pas laissé de commentaire.

Bonnie B.
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Le client n'a pas laissé de commentaire.

Andre B.
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Friendly and efficient staff.

DONALD A.
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Le client n'a pas laissé de commentaire.

DEBRA W.
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Le client n'a pas laissé de commentaire.

Souheil Z.
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Le client n'a pas laissé de commentaire.

KIM A.
Évaluation :

The staff inside was fine . However, The staff that checks the u-haul in when you bring it back needs a little tweaking. No greeting , I had to ask what I needed to do . If there are individuals that do not want to work they shouldn't be at work . Ft Myers , Fl location on Colonial

kurt R.
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Needs a tune up pulls to the right and it is a gas guzzler $20 for a 60 mile trip

RAYMOND T.
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Le client n'a pas laissé de commentaire.

Cameron M.
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Le client n'a pas laissé de commentaire.

Tameka J. | Premières impressions |
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Put a lock on my storage after I paid in my name wasn't on my storage that I paid for

Margaret E.
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Le client n'a pas laissé de commentaire.

James K.
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With the drop off so easy and efficient, I can't think of how to improve the process and service here. IIt took about 7 minutes.the receiving agent was courteous with a wonderful demeanor. I'd recommend him anytime.

Nicole E.
Évaluation :

Am totally satisfied with all u-haul did for our moving experience. Will use and tell all our family and friends to use u-haul. The best ever.

Daniel K.
Évaluation :

MAYBE make the procedure to rent more streamlined

ROBERT C.
Évaluation :

Everything went smoothly.

laura C.
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Le client n'a pas laissé de commentaire.

JOSEPH D.
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Everything was excellent from on line reservation, check in and return.

SUSANA P.
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Le client n'a pas laissé de commentaire.

Dale N.
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Le client n'a pas laissé de commentaire.

ann B.
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Le client n'a pas laissé de commentaire.

Ron J.
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Le client n'a pas laissé de commentaire.

ERNESTO I.
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That's a very good question. I for one have no input. My check in was almost as swift as the check out. Informative and willing to assist. What more do you want when renting a truck.

James S.
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Le client n'a pas laissé de commentaire.

JAMES J.
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Le client n'a pas laissé de commentaire.

ALBERTA F.
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I did not appreciate that the cashier took a picture of my drivers license with her personal phone. She claims she had to scan it to upload it. That is not acceptable and unnecessary.

John B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Vladimir P. | Expérience générale |
Évaluation :

Great communication and that’s the most important segment in the business world! 👍

Yakelin M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Adam S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle B. | Online Move In |
Évaluation :

The unit had a zip tie on it when I arrived, which is fine except it was not easy to “pop off” as the office told me and I did not come with scissors. The lock that was supposed to be in my unit was also not there so I had to go back to the office again to retrieve it. Otherwise the unit was prepped for move in and the online process was great.

HOWARD D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

luciano g. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ida L. | Premières impressions |
Évaluation :

I wanted the largest climate controlled unit they had. I reserved it by phone so they said it would be a 10 x 30. The men started unloading my furniture & said that it was not air conditioned. Went back to the office & got 2 10x15 units. The men had to put my stuff back on the truck & start again. Girls in office need more training. Not happy with their service. Very slow & seemed confused.

Karlee W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Anna W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

james t. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

FRANCES W. | Expérience générale |
Évaluation :

Found leaves and "garage bugs" continually being blown under the door and depositing on boxes and items inside the storage unit. My unit was 5×10 , with door the widest part so I had to bring a broom to sweep off the debris each time I came by.

Ricardo P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Bill O. | Expérience générale |
Évaluation :

Experienced nothing but trouble in Colorado before moving to Florida. First, the bad - reserved getting a hitch installed (in Colorado Springs, an hour away from our home) and then a 4x8 small trailer to take some personal items for our move approx 2 weeks out of our leaving Colorado. Then get a call the day before my hitch installation and they have to reschedule due to no hitch onsite. This happens on a Monday one week before we leave. Then we get a call the next day saying still no hitch and we must reschedule again. This time for Friday. But they agree to install part of the hitch assembly they do have on Wednesday and I drive 2 hours to get that done. Then we get a call saying our trailer is not available and no trailer available for the time we need on the entire front range. Time to panic. I called UHaul myself and find a bigger trailer (5x8) avail in Aurora, Co and reserve it for a Saturday after the rest of the hitch gets installed on Friday. Aurora is a 2-2.5 hour drive one way but at least it's available for Saturday. Thursday get a call from Colorado Springs and the hitch didn't show up scheduled to install now on Friday. Guaranteed it would show up Friday aftn so resked for hitch install at 7AM Saturday and then drive to Aurora to get trailer. Now Aurora calls and says the trailer is not available but they have one for me in Salida, an approx 3 hour drive up in the mtns from Aurora UHaul. Desperate at this point, I agree to go get it. Now for the good parts. The installation person in Colorado Springs installs the rest of the hitch EARLY Saturday morning and discounts the hitch install a little for my inconvenience. Good customer service although imagine my nervousness during the entire experience. The movers will be at my house Monday 8AM promptly and I needed this installation and trailer rental to go smoothly ahead of the moving truck showing up. I then drive up in the mountains to Salida to get the trailer and the people there could not have been nicer along with a TRAILER available for me. No discount or compensation for my inconvenience but I'm not expecting anything from UHaul. I finally get to my home Saturday aftn with a hitch and a trailer despite UHaul's causing me major inconvenience and headaches. The move proceeds smoothly and UHaul's location in Florida goes smoothly and professionally. No, I cannot recommend UHaul for your moving needs as it relates to Colorado locations. They could care less about having the customer change their schedule multiple times and drive untold hundreds of miles to get their services. No letter of apology, minor compensation for my inconvenience and major miles driven and time taken away from my move to get their services. Florida UHaul experience went well and I CAN AND DO recommend their location for their professionalism and organization.

Renee R. | Premières impressions |
Évaluation :

The temperature was 94 degrees in the climate controlled storage area. Too hot and humid for "climate Control". Is the a/c broken?

Kathy G. | Premières impressions |
Évaluation :

Great place, clean, lady associates were friendly and professional

Claudia H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jeff H. | Expérience générale |
Évaluation :

The only negative thing I have, was that I signed up for automatic payment and that did not happen. I pride myself in having a good credit rating, so to my surprise, when I got a late payment notice, I was disappointed. But getting the payment done online was easy. My over all experience was great. I would recommend this facility to anyone .

Douglas N. | Expérience générale |
Évaluation :

Moved out June 20th, 1 day before the free month expired. Checked out with Jerry Emanuel, said he would check the unit and send my final receipt. Now I am getting pre-lein notices. I went to the office and had them check out my unit and give me a receipt as Jerry was not there. Now I received yet another lien notice on my unit I have not been in for almost a month. Plus, the so called climate control was almost 90 degrees every day I was there. This place is a joke and would never use this or any uhaul storage facility again!

Lorena R. | Expérience générale |
Évaluation :

Only had one problem when a microburst lifted the roof over our unit and some things were damaged and soaked. Employees helped by giving us new boxes and moving us to a new unit. The claim process was too complicated so we didn’t get any compensation.

Lisa J. | Expérience générale |
Évaluation :

Not a very good experience at all! My storage unit was directly in the way of incoming/outgoing truck traffic and was constantly blocked. I was wrongfully charged $120 for apparently not dropping off one of the 26 ft trucks that I rented in the wrong location...error on U-hauls part. Why in the world would I go to St Francis when my unit is here and I live in Cape Coral? The lines inside the store were horrendous! OMG...you seriously need more staff members. Your facility is GROSSLY UNDERSTAFFED. And to try and contact someone by phone????? Good luck! I moved out of the location on July 2nd, 5 days before my move out was due, and verified it with 2 staff members. Apparently was not closed out in your system and at 1 am in the morning, 10 days later, was charged a late fee and full months rent! Was attempting to load a very heavy item into a 4x8 trailer myself....not a single staff member of your facility offered to help me. A staff member from another facility just happened to arrive and saw me struggling and asked to load it for me. The only good note that I have is that most, but not all, of your staff members were friendly. Alexis was able to resolve my move out issue and corrected the error. Kudos to her! Thank you very much!

Dimitri L. | Expérience générale |
Évaluation :

Employees parked their cars in front of my unit constantly and would have to go inside and ask them to move their car to access my unit

lisa p. | Expérience générale |
Évaluation :

I would like my $15 credit for providing a card that you can bill monthly as offered on the back of my bill. Late payment fee waived if auto pay is allowed.

Jamesthomas A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Alexander R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Junior M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mavis A. | Expérience générale |
Évaluation :

The staff was courteous and accommodating for my family' s needs and professional.

HOPE D. | Expérience générale |
Évaluation :

I believe that you have the best the general manager Jerry Emmanuel and Alicia, Steve, and others that are very kind and very cordial I been in the colonial blv. Storage changing my list unit's since 1997 I can actually write a book I can tell that your manager in all honesty is the best and excellent general manager God bless all and God bless America. I having been at allbut with there help when I pay my monthly unit's I am happy to see the excellent service that they give I hope he will stay thete until retirement if I didn't fight my cancer I can do anything thank you having good people working for the company like this thank you again.

alberta f. | Expérience générale |
Évaluation :

Recent changes have made turning around large vehicles often long wait times due to traffic.

Mike M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

daniela c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

telsa r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sam B. | Expérience générale |
Évaluation :

I had made a good experience with this company.

JOEL H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Marcia V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JONATHAN C. | Premières impressions |
Évaluation :

Shout out to Deasia in the office, she was amazing !

john g. | Expérience générale |
Évaluation :

the cost savings of public storage and U-Haul is more than half.

Timothy G. | Expérience générale |
Évaluation :

overall experience was very positive.

terrance t. | Expérience générale |
Évaluation :

Damages to my property from water and the elements., the unit has day light coming through it and rodents. The Manager tell you one thing. and the assistant another. Only persons who seems to know whats going on is the office girls. The manager ( Jerry ) is rude and is always telling you things that are store policy after the assistant manager tells you something different. When I told them I was moving my things out and about all the damage the couldn't have cared less, no ......Thank you or I'm so sorry ! I will file a claim to the insurance company. I will not use you again or recommend you to anyone. .

john g. | Premières impressions |
Évaluation :

The girl who help me was fantastic!!!

mary b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

alicia g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

YOLAYDA E. | Expérience générale |
Évaluation :

I feel very confortable renting a storage and truck here at this facility. They are very friendly and they resolve any issues right away. I will be happy to recommend to any one.

Alvon S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mavis A. | Premières impressions |
Évaluation :

I like to thank the staff at colonial U-Haul did a great job and assisting me with my purchase and helping me so that I didn't have to keep walking back and forth so I thank you

James Roy B. | Expérience générale |
Évaluation :

Amazing security. Very nice workers. Thanks

Raul G. | Expérience générale |
Évaluation :

very happy, facility was clean just the right size for all my stuff.

MARK H. | Expérience générale |
Évaluation :

Staff very hard to work with and absolutely unresponsive.

ALBERT G. | Expérience générale |
Évaluation :

Thank you for making the move a pleasant experience. AL

Jenna J. | Expérience générale |
Évaluation :

Nice facility however the price of my unit somehow changed twice and I was told I was mistaken when I inquired. Took our belongings elsewhere.

Nancy C. | Expérience générale |
Évaluation :

Would definitely come back. 😊

Emmanuel N. | Premières impressions |
Évaluation :

Very nice and clean facility. Customer service fast and friendly.

Marcos A. | Expérience générale |
Évaluation :

I used the space only for my one month free and my husband told them clearly. We removed last two boxes before last day and now they sent a bill and a late fee.

Maxwell D. | Premières impressions |
Évaluation :

Beyond helpful

Evatania M. | Premières impressions |
Évaluation :

The service was great!

James Roy B. | Premières impressions |
Évaluation :

The people were very nice and all around helpful. Nice storage unit and great security. Thank you.

brenda h. | Premières impressions |
Évaluation :

Did have to wait 10-15 min after a customer but all was taken care of most efficiently thereafter.

leighanna r. | Premières impressions |
Évaluation :

Very helpful

Carolyn H. | Expérience générale |
Évaluation :

I

Linda and Robert R. | Premières impressions |
Évaluation :

They were very helpful and respectful.

Dion T. | Expérience générale |
Évaluation :

Easy process

Douglas N. | Expérience générale |
Évaluation :

Everyone I interacted with was very friendly and helpful. This made my moving transition very easy to deal with. Great staff. I would highly recommend this facility to anyone that needs storage.

power s. | Expérience générale |
Évaluation :

I keep a trailer inside the unit, the U Haul trailers were always parked in front of my unit. i told the manager what i was keeping in the unit and i needed access to the unit. was told, no problem.

thomas L. | Expérience générale |
Évaluation :

Thank you for helping me with my transition, moving from Plantation, FL to Fort Myers. Your Storage facility helped me with my relocate.

gary h. | Expérience générale |
Évaluation :

did not rent at this time. will keep in mind for future

Douglas N. | Premières impressions |
Évaluation :

Steve was very helpful during the complete process of checking in the truck, showing me my storage unit and explaining everything in detail.

Karen H. | Expérience générale |
Évaluation :

I did have trouble with wet mattress when picked it up.

Joan S. | Premières impressions |
Évaluation :

Reservation was easily made on the website no issues at all

omar h. | Expérience générale |
Évaluation :

Thank you

Paul F. | Premières impressions |
Évaluation :

Great customer service and was in and out quick. Have used this location many times.

Karl O. | Premières impressions |
Évaluation :

Professional nice people.

Paula C. | Expérience générale |
Évaluation :

Good experience overall

jon w. | Expérience générale |
Évaluation :

It was a nice experience. The staff, especially Darren was extremely patient and helpful as we figured things out.

DENISE LYNN R. | Premières impressions |
Évaluation :

Friendly,compassionate and helpful.

jon w. | Premières impressions |
Évaluation :

The staff was great! Very patient and helpful as we figured out what was the best option for our storage unit.

DEBRA F. | Expérience générale |
Évaluation :

Great, easy, helpful and quick

Craig K. | Expérience générale |
Évaluation :

Thanks. The cart that was available was really helpful as well

karen g. | Expérience générale |
Évaluation :

The staff is great and very knowledgeable about products and service provided they go out of their way to make sure you are taking care of on any issue

JANETTE L. | Expérience générale |
Évaluation :

Very nice customer service.

jeremy b. | Expérience générale |
Évaluation :

Great and facility

Rebecca T. | Premières impressions |
Évaluation :

Great customer service, they aim to please

Manuel M. | Expérience générale |
Évaluation :

Place worked out great! Got an apartment that was close by. Made relocation of my goods real easy. Units in great shape.

Stephanie T. | Premières impressions |
Évaluation :

Quick and easy

Manuel M. | Premières impressions |
Évaluation :

Great service. First time I've seen where they checked tire pressure before in hooking trailer. Crew stays on top of returns. Makes me feel good they are checked for going out.

kendal d. | Expérience générale |
Évaluation :

Just one incident of a dude in barely any clothes look like he lived in one of the units. Kinda creepy

Douglas B. | Expérience générale |
Évaluation :

Worked very well for me

HENSLEY H. | Expérience générale |
Évaluation :

My truck was not available for the day I made my notification and reservation, which was done a month in advance. They called me the day before I was to pick up the truck and told me.

Mirtha M. | Premières impressions |
Évaluation :

Great

Iris C. | Expérience générale |
Évaluation :

U- haul is the best I give you 10 stars

Lawrence C. | Premières impressions |
Évaluation :

The staff is friendly and great customer services. The facilities is very clean.

William H. | Premières impressions |
Évaluation :

Great service

John E. | Expérience générale |
Évaluation :

All of the staff, every time we’re fri and helpful. Getting emails for my billing was a great reminder. Easy ways to pay also. Good experience! I’ve already had a friend my stuff in at this uhaul.

Lionel G. | Premières impressions |
Évaluation :

Everyone was efficient and courteous.

Karen H. | Expérience générale |
Évaluation :

Forgot my key when I went to empty my locker. Uhaul wanted to charge an exorbitant $50 to cut my lock off. This is all that prevented an excellent rating.

Alberto c. | Expérience générale |
Évaluation :

great service !

Laurie R. | Expérience générale |
Évaluation :

Very nice and helpful. One comment, they are always very busy so when anyone calls they have to be put on hold. Maybe someone to answer calls would make the check in process a bit more smooth for them

todd a. | Réservation |
Évaluation :

Very friendly and easy to deal with

Keith P. | Expérience générale |
Évaluation :

Staff was always very friendly and helpful.

Karen S. | Réservation |
Évaluation :

Very quick easy return.

Heberto B. | Expérience générale |
Évaluation :

Excelente servicio y profesionalidad

sharon e. | Réservation |
Évaluation :

Very helpful and knowledgeable.

Iris C. | Réservation |
Évaluation :

Thank you for helping me out in Al my questions

Gale P. | Expérience générale |
Évaluation :

Facility fine. Most employees friendly.

martha m. | Réservation |
Évaluation :

Excelente customer service. Truck windows were dirty and the truck ride was very noisy

katherine l. | Expérience générale |
Évaluation :

7-25-18 was not my move out date !! 7-17-18 was my move out date,cameras will verify that My email from uhaul stated automatic withdraw of $150.71 .I haven't recieved back protocol got me no where!

Gale P. | Réservation |
Évaluation :

Everything good with Darren and all check-in. Then when I returned truck after 22 miles and putting in 2.5 gallons, Steve said it was not enough. Got more gas: total 5.5 gal. for 23 miles. Rip-off.

Stephen W. | Expérience générale |
Évaluation :

None

ELIZABETH Z. | Expérience générale |
Évaluation :

Staff very nice and helpful" problem lies with GM lack of availability by phone or ability to return calls. Also you make a reservation for a specific unit and arrive and they give you something else.

Debra K. | Expérience générale |
Évaluation :

Had the storage unit for almost 2 months, the security entry gate was broken for about 1 month. Not very secure.

John R. | Expérience générale |
Évaluation :

Professional staff and management.

Cesar R. | Expérience générale |
Évaluation :

The best

Larry W. | Expérience générale |
Évaluation :

none

SUSAN B. | Expérience générale |
Évaluation :

Great staff!

brian J. | Expérience générale |
Évaluation :

Staff was very helpful and informative. Facility was very convenient to our home. Move in and move out was easy. Would definitely use this facility again.

EDWARD L. | Expérience générale |
Évaluation :

Only concern was the entrance gates were open at times to allow anyone to enter and leave.

linda b. | Expérience générale |
Évaluation :

I rented a storage unit for over a year. No problems and the price was right. A broken gutter was immediately over our storage unit and rain would pour onto the door. gutter was replaced.

Non reviews have been submitted for this location.

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