Customer Reviews for U-Haul Moving & Storage at Crosstown

2 702 évaluations

375 Hwy 74 S   Peachtree City, GA 30269

(678) 619-3056

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(678) 619-3056

375 Hwy 74 S
Peachtree City, GA 30269

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Facility is very clean and staff is amazing.

erika j.  |  Premières impressions 
Évaluation :
5

Outstanding service!!!

Richard C. 
Évaluation :
5

Fantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!

ryan p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephan K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

You have the BEST employees - friendly, knowledgeable and VERY helpful!

Anne M. 
Évaluation :
5

Nothing. Service is excellent!

ANNE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael N. 
Évaluation :
5

One of the best maintained storage facility I’ve dealt with.

ben c.  |  Expérience générale 
Évaluation :
4

S.O.

Ryan E. 
Évaluation :
1

Make sure trucks are operating properly.

Janet L. 
Évaluation :
5

All the employees were professional and polite.

ERICA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rose mary T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL W. 
Évaluation :
5

Awesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!

Jerson M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM V. 
Évaluation :
5

Good team. Thanks

John S. 
Évaluation :
5

Service was fast, friendly and complete. Was able to pick up my trailer and be on my way within 5 mins.

Kevin K. 
Évaluation :
3

The employee (nice young lady) was overwhelmed by trying to run the whole office by herself. A customer had abandoned a enclosed trailer in the middle of the driveway. Cause all kinds of problems.

warren B. 
Évaluation :
4

I had to call to get the tranport trailer checked back in the next day. The person in the yard did not show received in that same day. He stated that he would send a email. to me

LARRY B. 
Évaluation :
4

It is my firm belief that way too many hands were involved with this rental. After going on-line for the reservation at nearby Thomas Crossroads, I was contacted by them and told the rental would be at Hwy 74. I called HWY 74 and it rolled over to the National Call Center. From there "Roe" in Cleveland told me that I was good to go at Hwy 74 at 1900 Sept. 4th. Showing up at that time caught Hwy 74 off-guard stating that my trailer was reserved at Hogansville Georgia 50 miles away for some unknown reason. Classic case of the left hand not knowing what the right hand was doing. Hwy had no responsibility in this. All tree employees did the very best they could and were very polite. I salute them and their Can-Do attitude as I agreed to come back by the very next morning. Good job Hwy 74! I will be back to visit sooner than later!

James E. 
Évaluation :
5

A very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!

Tracy T.  |  Online Move In 
Évaluation :
2

I rented a car hauler with a leaking tire. The location handled it well but it was apparently known to have a leak and someone just dropped the ball and let it go out with me.

GLEN S. 
Évaluation :
5

Process was quick and easy; van was new and clean; price was great!

JOHN T. 
Évaluation :
5

the manager of the facility, Jade was very professional and provided exceptional service to us

ayanna k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

R shane W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dama h.  |  Premières impressions 
Évaluation :
5

Customer service was excellent when I needed help verifying the drop off location.

William M. 
Évaluation :
5

Excellent

joyce b.  |  Premières impressions 
Évaluation :
5

There's nothing the facility could do. The problem comes with the transportation company (i. e. FedEx) Troy went over and above to make the installation go well.

Donald M B. 
Évaluation :
5

None needed, it was quick and the new hitch looks good.

John L. 
Évaluation :
5

The experience was top notch! I wouldn't change a thing. The people were outstanding with an awesome sense of humor. They had me laughing and excited for my next visit with that location's uhaul. If they can see this, y'all are hilarious. PLEASEEEEEE don't change a thing!

KURT M. 
Évaluation :
5

Just what we needed. Very nice staff.

RANDY F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS A. 
Évaluation :
5

Overall good experience, trailer was a little older/different than website reservation picture. Equipment worked/towed fine and got the job done with no issues. Price felt fair. Staff/agents were great, helpful, friendly and fast.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MarQuise R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

candy P. 
Évaluation :
5

fast and easy

NAYAAB W. 
Évaluation :
3

The guy that helping me with my reservation was stand off & short. Not helpful at all. I had to ask another employee about the alarm for the unit. When I came back the next day to place more I unit I saw the sign about alarm. Went inside to get a card as the other other employee said. The 1st guy was there & still had a crappy attitude, I had to ask about exactly how to use the card alarm thing. With an attitude he told me.

CHRISTINA T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond F. 
Évaluation :
5

Adhan was exceptional and very patient! A great employee!!!!

David W.  |  Premières impressions 
Évaluation :
5

Many of your locations are excellent, but this one rises above the others that I have visited. This staff is entirely professional, helpful, and very courteous. I couldn't ask for a more pleasant experience.

Ray M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN T. 
Évaluation :
2

The staff was nice in general but there were several issues with the process. First the initial set up for delivery was not finalized by someone in office so my delivery did not arrive. I called for an update and was informed that it wasn't scheduled properly. The boxes were delivered next day so I did appreciate that. However even the rate that I was given for the delivery was incorrect. So from then on there was a lot of miscommunication and in general that ruined my experience with Uhaul. Since then after the boxes were picked up I received a receipt by email and was never told there was a fee for pickup. I'm not even sure if that's what the charge is for. At this point I am just happy it's over because that was too much chaos and miscommunication for me. I feel I was given a lot of incorrect information and a lot of information was also left out during the process.

CANDICE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina N.  |  Premières impressions 
Évaluation :
5

I returned to this location because the manager provided great services during my last visit. As the manager and Jessica took great care of me again, I can say that this is truly an awesome location.

PERCY J. 
Évaluation :
5

We really appreciated the guys who assisted us with removing a lock. They got it done and even worked overtime... We were impressed!

Vonya H.  |  Expérience générale 
Évaluation :
5

NOTHING AT THIS TIME

TRACEY E. 
Évaluation :
5

Great facilities with easy access

jennifer w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rob m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane H. 
Évaluation :
1

1) The web site had glitches. I finally had to call to reserve. 2) No one would answer the phone. I tried at least 10 times at various times, and no one would answer. 3) The drop off app did not work. When I tried to call to verify the return, again no answer with 6 tries. When I finally did reach someone, they had no record of my rental and could not tell me if it had been returned.

VERNON A. 
Évaluation :
4

The staff at this location was great. I wish I could say that about all the other locations. I would not hesitate to rent from them again.

hal R. 
Évaluation :
5

Better than expected. Great service!

Nathan P.  |  Premières impressions 
Évaluation :
5

I have used this facility several times. The staff is the best! They go out of their way to assist you and make sure your move is a positive and stress free experience. I have made many local and one-way moves, and I can say without hesitation, this location exceeds expectations. Merci encore.

Walter C.  |  Expérience générale 
Évaluation :
5

All good

JERRY C. 
Évaluation :
5

Have your employees keep wearing face masks. Keep up the good work.

ALABAA R. 
Évaluation :
5

The staff was awesome

James J.  |  Expérience générale 
Évaluation :
5

Everyone is always very nice and welcoming and helpful.

Elaine T. 
Évaluation :
5

Excellent customer service and the loading dock was awesome

George B.  |  Premières impressions 
Évaluation :
5

Your wardrobe boxes are terribly designed.

KIM C. 
Évaluation :
2

I waited 15 minutes at the “return your rental here” area and it said to stay with your truck and someone would come and check the truck in. Well that didn't work because I had to go in and tell the guy at the desk I was waiting and he said there was no one doing that job! ? Now that's ridiculous! I also told him I picked up the truck with a 1/2 tank of gas as it states that on my contract to return it with a 1/2 tank. I returned it with 3/4 of a tank as I told him and yet they charged my 24,75 $ for a 1/4 tank of gas!!!! What a rip off!!

GREGORY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ross T. 
Évaluation :
5

Excellent overall experience. Thank you!

TODD M. 
Évaluation :
5

Always an excellent location. Friendly, willing to help, and knowledgeable! Thanks. Will be using this location again, as we need to move a few more large items!

JENNIFER S. 
Évaluation :
5

Great Service and friendly staff!!

SAMUEL O. 
Évaluation :
5

Moving in was so easy. The provided carts allowed me to take only 2 trips to move everything on. The employees at the Peachtree City Crosstown location are amazing and so helpful.

Meghan J.  |  Online Move In 
Évaluation :
5

Only problem was the mileage showed us getting truck at zero miles and tried to charge us outrageous amount. Luckily we asked for bill and this was caught prior to charging us for all the miles on this truck.

CHRISTOPHER L. 
Évaluation :
4

I was not completely comfortable with my check-in process. After experiencing a minor hurdle, Jade, the site manager, made sure we received excellent service. Much appreciated!

ayanna k.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAYMOND S.  |  Expérience générale 
Évaluation :
5

Very friendly

DELORESE M. 
Évaluation :
5

Great service

Mike O.  |  Expérience générale 
Évaluation :
5

Tyra was very helpful and courteous. She made sure I knew everything I needed to know about renting a unit at this facility. She's awesome!

Allison D.  |  Premières impressions 
Évaluation :
5

I went to a location,in which I had a reserved a truck the week before he stated when I got their the truck had not been brought back they extended it so we search around till we found the above they were great. The store did not notify me the truck was not available, I had to drive another 30 miles to get the truck not happy.

DARRELL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATIMER N. 
Évaluation :
5

Easy as pie

Johnnie B. 
Évaluation :
5

Very quick drop off. The location's returns area was very full, but the young man was very helpful and got me unhitched and on my way within 5 mins. Great service.

CHRISTOPHER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris T.  |  Expérience générale 
Évaluation :
5

Na

STEPHEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC W. 
Évaluation :
5

Jade was so helpful and friendly! Such a pleasant experience!!!

donna g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas b.  |  Premières impressions 
Évaluation :
5

Cameron checkin was awesome, he was early, committed to delivering efficient pro courteous professional service - checkout - that young gentleman also did a stellar job! - immediately attentive efficient polite professional - y'all are fortunate to have two excellent team members! Who promote the uhaul brand by their words and actions!

BARBARA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA K. 
Évaluation :
5

Awesome

LULZIM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRET K. 
Évaluation :
1

After following the directions on the facility's website, I was unable to find this location. Several phone calls have gone unanswered, both locally and to the 800 number. I had to rent another storage unit at a different location and pay a second time!

Janis C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD B. 
Évaluation :
5

The entire staff at the Peachtree City U-Haul was courteous and very professional. They were very efficient. I was in and out within about an 8 hour time span. When I returned the truck my check-out was a breeze! I am very impressed with the service I received today.

ARDIE B. 
Évaluation :
5

Friendly , polite and professional staff. Always helpful.

EDWARD S.  |  Premières impressions 
Évaluation :
5

Best uhaul experience yet!! Cameron was great and drop-off went smooth and quick.

JEFFERY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Piper H. 
Évaluation :
3

There was no vehicle for me even though I reserved online. Told me to go pickup in another town. I refused and it took a manager to give me another truck at the rate I reserved. Uhaul online reservations seems useless.

JAMES A. 
Évaluation :
5

Love the dock!!

Holly K.  |  Premières impressions 
Évaluation :
5

Cameron was very professional and helpful

HILLARY M.  |  Premières impressions 
Évaluation :
5

The person was very professional and helpful. I was very impressed with the cleanliness of this location. I would definitely recommend and use this location again.

Jerry P. 
Évaluation :
5

Thank you, Cameron & Co. for the great service. What a nice surprise to find out that my bill wound up not being as much as I thought it would be. Fast efficient service.

LISA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C.  |  Expérience générale 
Évaluation :
5

Excellent service

Carl C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erich M. 
Évaluation :
5

Quick drop off process

RYAN S. 
Évaluation :
5

I have nothing but praise for the staff and facilities at this location. The staff was so helpful in every way possible. Uhaul Moving and Storage at Crosstown is the best Uhaul location I have every done business with. Thank you for all your help!

Walter C.  |  Premières impressions 
Évaluation :
5

Had a great experience

Adolfo G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYRELL A. 
Évaluation :
5

Cargo area of truck needed sweeping, ashtray was dirty and the truck muffler was not working. Very loud but earplugs helped. Otherwise, all good. FYI, the truck I was scheduled to use was not returned in time, so I was given another one at no extra cost. Very Pleased with the way I was treated and staff was very helpful.

THOMAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICK A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINALD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald S. 
Évaluation :
5

Staff was very nice, but overwhelmed by the volume of rentals and customers coming in.

ROLAN P. 
Évaluation :
5

Helpful, fast and efficient

WILLIAM D. 
Évaluation :
5

Ethan Smith is the best employee!! Very great salesman. Will be returning !

Sarah L.  |  Premières impressions 
Évaluation :
5

Staff were super friendly! Awesome environment I was helped multiple times, would recommend this location all the time

Chrisfian V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FARZAD T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FARZAD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA DENISE B. 
Évaluation :
5

Uhaul at Peachtree City, Crosstown is the ONLY Uhaul facility as well as rental place that I could offer a 5 stars or excellent review!!! We would give them more if we could!! If only the other uhaul places and most importantly employees were as courteous, friendly and helpful, there would never be poor reviews!! Cameron, Jessica and the lady that goes all over the storage facilty(sorry I don't know her name) all deserve raises!! Best staff ever!!

John B.  |  Expérience générale 
Évaluation :
5

U-Haul has been excellent

Christopher L.  |  Online Move In 
Évaluation :
5

Merci

peter b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia T.  |  Online Move In 
Évaluation :
5

I did have some difficulty locating my storage locker, so I went to the front office and the lady there was more than excellent in helping. She walked me to my unit and explained the "set up". It should be noted that my sense of direction whether in large buildings or driving is terrible - so it was no fault of U-Haul that I needed assistance. She was kind and very helpful.

Regina R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janice q.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeniffer e.  |  Expérience générale 
Évaluation :
1

Although the staff was helpful and friendly Uhaul's policies and reservation system was terribly lacking. I made a reservation for a large storage unit and when Inarrived at the facility with a full truck of furniture I was told that my unit was not available and that the particular size had not been available for a while. The solution that was recommended was to use two storage units but I would have had to pay for dollars more than what I would have paid for the unit I reserved. I would not recommend Uhaul storage to anyone ever.

Ronnie M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryce p.  |  Premières impressions 
Évaluation :
5

This facility is hospital clean ALL of the time - - just amazing. And the manager, Jade,is super helpful. If you need the services of a storage unit and you want first class service - look no further - it is here.

Kathy M.  |  Expérience générale 
Évaluation :
4

We had a last minute snafu with the vehicle reservation. Staff resolved efficiently.

Mike P.  |  Expérience générale 
Évaluation :
5

Very professional and friendly staff. I left the facility and not an hour passed they called to tell me that I did not lock my storage the right way. Very clean building is very clean for a storage and the staff beyond very helpful.

christine t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angel s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABRAHAM F.  |  Premières impressions 
Évaluation :
1

A lot of wrong information and small storage space

shaundria p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C.  |  Premières impressions 
Évaluation :
5

Helpful staff kind and friendly

yolanda r.  |  Premières impressions 
Évaluation :
5

Everyone was really nice and helpful.

Maggie P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt P.  |  Premières impressions 
Évaluation :
5

Love Uhaul. I had a horrible experience with the movers that I hired through Uhaul, and it was never resolved, and I would still like it resolved however.

BENJAMIN D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B.  |  Premières impressions 
Évaluation :
5

The storage facilities are top notch. Loading and unloading docks are covered, there are plenty of dollies and carts, the units are extremely clean and hallways are well lit and the prices are amazing.

meredith k.  |  Premières impressions 
Évaluation :
5

The young lady that set up the storage rental and then helped familiarize myself with the facility was so courteous, friendly, and patient. I have used storage facilities at different times through the years and I've never had an experience as great and welcoming as I did when I rented from U-haul PTC.

Larry W.  |  Premières impressions 
Évaluation :
5

So far, so good!

deanna s.  |  Premières impressions 
Évaluation :
5

The store associates were awesome, especially on Monday, May 31!! I seemed to have lost my mind that day, but they were very patient and nice throughout the whole experience The U-Haul website is a nightmare though. The check-in/check out process takes too long and the site itselft is not user friendly from the phone.

Tracey A.  |  Premières impressions 
Évaluation :
5

Friendly helpful staff. Clean safe,safe safe environment!

Barbara I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

emmanuel b.  |  Expérience générale 
Évaluation :
5

Jessica was excellent. Very professional & informative.

Vicki W.  |  Premières impressions 
Évaluation :
5

Great facility. Clean, convenient and easy to use. Le personnel était amical et serviable. Je referais appel à lui.

phyllis p.  |  Expérience générale 
Évaluation :
5

Jade was terrific!

Marcus R.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff

ALAN B.  |  Premières impressions 
Évaluation :
4

The staff were very friendly and helpful. The trucks were in good shape and the 1 month free on the storage unit is a great deal. The only thing that I would critique is that I had numerous small charges that added up to more than I anticipated paying for the rental. These charges were not itemized in the receipt and I am left puzzled about what each charge paid for. Due to my busy working schedule, I don't have the time to go back and ask questions about what each charge meant, so I guess if there was an error, your company would profit off my lack of due diligence to ensure I was charged correctly.

Nathan S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asa m.  |  Premières impressions 
Évaluation :
5

I reserved in advance. The Friday before moving I finalized so I could have immediate access on moving day on Monday. When I arrived, the green lock that I had been told would be removed was still on my unit. Also my key card did not work. Finalizing in advance was a moot point since the guy who served me didn't do what he said he would. My only two complaints. Other than that it's a great facility.

Justin R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve j.  |  Premières impressions 
Évaluation :
5

Staff was very helpful

anita a.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vonya H.  |  Premières impressions 
Évaluation :
5

Everyone was very friendly and helpful!

Elizabeth R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tashima K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DarylDeborah M.  |  Expérience générale 
Évaluation :
5

The manager at that store is amazing! She's the only one that seems to be fully trained in a lot of detailed processes and procedures that should be taught to other employees for whenever she is not around to have to assist constantly. Overall, a very good staff of associates!

LAJENE J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vickie p.  |  Premières impressions 
Évaluation :
5

Everyone I encountered was very helpful and all helped me to finish up my move . I do appreciate the extra effort and kindness.

lynn t.  |  Premières impressions 
Évaluation :
5

So pleased with this place. They have been awesome to us. Would highly recommend them.

Robyn B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A.  |  Premières impressions 
Évaluation :
5

All employees were very helpful and professional! Moving into the unit was a breeze! Lots of carts to move your belongings and great security!!

Natasha M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S.  |  Expérience générale 
Évaluation :
5

Micheala was fantastic.. excellent service and knowledge

CASS H.  |  Premières impressions 
Évaluation :
5

Thanks to our agent, we ended up with 2 closings dates from sale to purchase of homes and stuck in a hotel for 3 days, and paying for 2 moves. This left us having to store our belongings and I have to save... The U-Haul experience has been the smoothest part of the whole thing! Jessica was super to work with and I recommend this location!

Michael S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE D.  |  Expérience générale 
Évaluation :
5

Jade was excellent at showing the facility and the entry access process when I came in to pickup a trailer? I realized the trailer I reserved online was too small, Jade helped me rent a larger one. When we arrived to storage unit we realized it was too small. The rental agent on duty (sorry, I don't remember her name) moved us to a larger unit. Walked us to the unit to make sure it was big enough. Over all great people, great experience.

Thomas B.  |  Online Move In 
Évaluation :
5

Staff friendly, on time and knowledgable.

DAVID C.  |  Premières impressions 
Évaluation :
5

Excellent customer service

DONALD B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phyllis p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohamed k.  |  Premières impressions 
Évaluation :
5

The staff was great

James J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

emmanuel b.  |  Premières impressions 
Évaluation :
5

Move in experience was great. Customer service agent who assisted me was friendly, courteous, and knowledgeable.

Pamela S.  |  Online Move In 
Évaluation :
5

Uhaul in Peachtree City has a beautiful, very clean storage facility. The people that work there are also very friendly and professional. It costs a little more than comparables, but in my opinion worth the premium.

Jonathan P.  |  Expérience générale 
Évaluation :
5

We appreciate all the associates that we dealt with at the Peachtree City location - most especially Mikala Cole. She was always pleasant and ready to help!

kEVIN H.  |  Expérience générale 
Évaluation :
5

Michaela was amazing! She is friendly, helpful and accommodating. She had me in a unit within minutes. The facility was sparkling clean, there are rolling carts of all kinds conveniently located at the door, and the drive-up, covered bays were a God-send while trying to move in the rain. I wish I had tried them out sooner. Will definitely be using U-Haul in the future!

SAMANTHA H.  |  Premières impressions 
Évaluation :
5

I love that they give you 30 days or free storage when you make a move very helpful for my family

Georgina c.  |  Premières impressions 
Évaluation :
5

Crosstown U-Haul storage facility is the BEST storage place in Peachtree City! The staff was very to work with while moving furniture and things into the unit, as well as when I moved the items out. Easy-peasy process!

Paige H.  |  Expérience générale 
Évaluation :
5

Jade is outstanding and Makayla is fantastic. You could not ask for a more kind and competent team.

Courtney L.  |  Expérience générale 
Évaluation :
5

The staff was polite and helpful! It was an excellent experience and I will recommend to everyone.

JAMES M.  |  Expérience générale 
Évaluation :
1

It was shocking to find two young men with attitudes so extremely poor. It took an hour to rent a 5 x 10 storage unit. If I owned this establishment, I would recommend these two young men never come in contact with a customer again. Bettery yet, they should be fired for their horrible conduct.. My wife, who rarely complaiins was more disgusted than I was. The good news: the following day I went back and met two incredible managers that cleared up everything.

DOUGLAS S.  |  Premières impressions 
Évaluation :
5

I was impressed how friendly the staff was and how clean the facility was.

MARY A. P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david b.  |  Premières impressions 
Évaluation :
5

I chose this facility over others because of how well it’s managed and the great customer service.

jennifer w.  |  Premières impressions 
Évaluation :
5

Excellent facility and service!

William L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandler Z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne C.  |  Online Move In 
Évaluation :
5

Michaela and Jessica were terrific! They answered all of my questions and helped me make the right choice for haulage and storage . Merci.

TRAMASSA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mayra M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd T.  |  Premières impressions 
Évaluation :
4

My overall experience was above expectations from the first unit rental in 2019 and then needing 2 additional units in 2020, which was a misunderstanding with the 800 number operator/scheduler. The local manager was accommodating and most helpful. The employees were courteous and expressed care and recognition of customers. Thanks for climate controlled units.

melissa w.  |  Expérience générale 
Évaluation :
5

Excellent facilities and staff!

lea a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary-beth m.  |  Expérience générale 
Évaluation :
5

I would like to say that Jade was so very helpful. She was so sweet and kind and explained everything to me, she walked with me to my units and I just enjoyed her company, moving is hard however she made this whole process just easy! Thank you Jade for being so kind and helping me with everything. I do wish you had larger units because we are storing our home till our new one is built and we had to get 2 units to hold our furniture.

cindy m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS T.  |  Expérience générale 
Évaluation :
2

I reserved a first floor 10x20 unit and on move in date we got there and it wasn't available. Had to take second floor unit which consisted of using freight elevator. Made move take much longer. Also was told my unit would hold 4 bedroom house and I only had three bedrooms but didn't fit so had to rent another unit. The entire experience was not good.

CAROL R.  |  Expérience générale 
Évaluation :
5

UHaul had everything I needed to help with my move. I would recommend the Crosstown facility to anyone needing help with their moving needs.

Mark G.  |  Expérience générale 
Évaluation :
5

Excellent Location and Highly Responsive Staff!

Joshua B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adolfo G.  |  Premières impressions 
Évaluation :
5

Michaela was awesome! Although very busy, she kept things moving and gave personal attention to us all. She was extremely helpful. My move from Maryland had been quite tumultuous and I was very frustrated because of the negative customer service. But, when I arrived at your facility, and met Michaela, the negativity changed to positivity. She was warm, caring and very helpful. She exhibited major Customer Service abilities and skills. When I finished my business at your facility, I left with a feeling contentment. Thank you for your decision in hiring such an exceptional employee.

Gladys S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea I.  |  Premières impressions 
Évaluation :
5

I prepaid, but then you put a lock on the door stating I need to pay, counter person checked and did not know why it was locked, it was removed

Mario C.  |  Online Move In 
Évaluation :
5

Dan was extremely friendly, helpful, going above and beyond the call to insure things were great. Merci.

Beth G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony t.  |  Premières impressions 
Évaluation :
2

I reserved a first floor unit three weeks in advance and when I arrived there was no first floor and had to take second floor and on top of that had an up charge for that unit. Very disappointing!

CAROL R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D.  |  Premières impressions 
Évaluation :
5

The team was great and friendly. Great uhaul facility.

Matthew J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

a.t. d.  |  Premières impressions 
Évaluation :
5

Great group of guys running front office.

Scott A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alex s.  |  Premières impressions 
Évaluation :
5

Very Impressed

Don F.  |  Premières impressions 
Évaluation :
5

Very responsive team! Clean facility.

Paige H.  |  Premières impressions 
Évaluation :
5

easy to work with, polite and professional

Ken W.  |  Premières impressions 
Évaluation :
4

Manager was very professional and helpful.

Frank j.  |  Premières impressions 
Évaluation :
5

Every one very friendly and professional

LINDA H.  |  Premières impressions 
Évaluation :
5

They very good and helpful

guillermina m.  |  Premières impressions 
Évaluation :
5

Great service and a nice, clean facility

lea a.  |  Premières impressions 
Évaluation :
5

Michelle was awesome. She showed me a demo unit, explained all the features and services. Also a lovely person to talk to in general. My actual unit was just as nice and clean as the model.

Lashaundra A.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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