Évaluations des clients U-Haul Moving & Storage at E Fremont St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at E Fremont St

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Jose T. le

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Le client n'a pas laissé de commentaire.

benjamin M. le

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Do nothing. Do what you did . EVERYTHING great.

Elmer M. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The person who put hooked the trailer to the hitch left too much slack in the chain, the chain dragged and broke. I wasn’t charged for it, but if I was supposed to readjust it, I should have been informed so.

Brian C. le

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Le client n'a pas laissé de commentaire.

richard M. le

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Thanks for your help.

Maria J. le

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Le client n'a pas laissé de commentaire.

Timo T. le

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Le client n'a pas laissé de commentaire.

Mark T. le

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Mixed reviews on this one.. Cooper was great on the initial drop off with the car transport, but the lady later in the evening, bringing in the empty trunk, not so.

Jerry M. le

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Direct people how to get in and out of the lot

Krystyl B. le

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I was charged for the blankets I didn't use, and a cleaning fee, but the truck was spotless upon return.

Rick C. le

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I was impressed, good job.

Dawn H. le

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Le client n'a pas laissé de commentaire.

Branden S. le

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Alexia was wonderful. She multitasked like a pro and kept her calm while a particularly nasty customer was on the line with her. She’s phenomenal

SAMMY R. le

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My experience was very trouble free and extremely friendly keep up the good work????

Lorraine F. le

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Mr Joe Page was absolutely fantastic. So accommodating and helpful. Mine was a long rough move for a 64 yr old woman alone. I canr thank him enough. L. Foster

Martin O. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

John C. le

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I could really appreciate how the team work with me and everybody was very very friendly... But you have really really long lines. I will say. LOL.

amber S. le

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Door was broke No dollie Was charged for furniture pads we didn’t use Was charged for two days only had for 13 hours Disputing charges

Heidy F. le

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The drop-off was super easy. No hassle and fast process. Way better than the pick-up process.

Theresa J. le

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Le client n'a pas laissé de commentaire.

Tonyah T. le

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Le client n'a pas laissé de commentaire.

Mikyla M. le

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Le client n'a pas laissé de commentaire.

Mikaela T. le

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I will not be using U-Haul if I need this type of service again. Each step of the process was frustrating and not dependable. It seemed as if none of the staff communicated directly and each time I was promised my container would arrive by or be picked up by a certain date and time, that was never the case. I spent a ridiculous amount of time calling the customer service line and I never felt like I was being heard nor did I trust that what was confirmed over the phone would in fact be true. I am happy my items FINALLY arrived safely but would have loved not to have such a headache on top of an already stressful move.

Gregory M. le

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Excellent customer service

Brock E. le

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Have clean and proper working trucks

matthew M. le

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The lady that helped me was very pleasant and helpful and that goes a long way with me! Thx!

Angelito C. le

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Joe was a pleasure to deal with. Excellent customer service!!

Nactasha M. le

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The GM was on site when I got my rental and was training an employee who was still learning how to check out rentals. The GM was patient, professional, extremely helpful and very accommodating.

Ignacio N. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Samuel F. le

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Le client n'a pas laissé de commentaire.

Zachary M. le

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UBox was exactly what I needed. Easy process.

Ellen B. le

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Staff were great! They put in extra effort to make sure they met our special needs.

Marque A. le

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Awesome staff!!!

Gabriel A. le

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Everything was great

RUPERT R. le

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We would like to thank Steve his very professional he assisted us in a timely manner and he is very knowledgeable of his duties. Steve assisted us a lot more than the manager. at the Fremont locatio

Melissa J. le

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I didn't actually go to the location but I enjoyed the customer service I received via the telephone

Stephen c. le

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everything went well

William S. le

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The worst customer service I have ever had in my entire life!!!!!!! Horrible experience!

STEVE W. le

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Most staff was helpful, not greatest area. Homeless addicts would bother me at my unit which is outside. Ridiculous that i had to wait and get their key to a lock. No other storage does this.

William S. le

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Manager is not manager material at all. Also when I rented my storage they said every night they put a second lock on the unit. That never happens.

Lucien L. le

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Thank you.

Aaron B. le

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Very helpful

Curtis F. le

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Everyone was always helpful and respectful. Excellent service every time.

Maria P. le

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The girl working there didn't set up my pick up prior to having come in the day before and scheduling it. Really frustrating.

JUSTIN P. le

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great bunch of guys, very helpful & friendly