S.O.Tanya M. | Premières impressions
Customer Reviews for U-Haul Moving & Storage at Eastlake
Pour nous contacter
Oldsmar, FL 34677
(At Curlew and Tampa Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The oldsmar location was amazing. Amazing customer service. The Bangor location is awful! Horrible customer service, the assistant manager is very rudeMari P.
Le client n'a pas laissé de commentaire.Glenn S.
Great service. Customer oriented environment.Stephen S.
Le client n'a pas laissé de commentaire.carmen d. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas N. | Premières impressions
Le client n'a pas laissé de commentaire.ANA C. | Expérience générale
Le client n'a pas laissé de commentaire.David B. | Premières impressions
Le client n'a pas laissé de commentaire.deborah s. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen S.
This location is top notch. Clean equipment, excellent service, great management.Adem T.
Le client n'a pas laissé de commentaire.Mariah E.
Top Notch, Excellent service and personalized experience by senior management and staff!Stephen S.
Nothing at this time. Great experience. ThRONALD C.
The lady that was working there Saturday the 23rd was awesome. She helped us with a problem with changing our hitch. Totally our fault but she assisted anyway. Very fast and had a great attitude.Josh B.
Le client n'a pas laissé de commentaire.Matthew J.
The young lady who checked us in was very professional and very customer service friendly. She was quick and efficient.Jacqueline A.
Great customer service, great van rental.JOHN C.
Great experience and would recommend anyone that would need something like this. My ubox arrived a week earlier than quoted. Merci.Breann U.
Very professional and friendly staff. Picking up and returning the truck I rented was quick and easy. I would definitely rent from this location again and recommend to anyone needing a moving truck.Jody E.
Le client n'a pas laissé de commentaire.Douglas B. | Online Move In
Great experience in every wayJames W.
Customer Service rep was excellent. Smart, quick and efficiently helpful. Enjoyed doing business with this location.STEPHEN K.
Le client n'a pas laissé de commentaire.Joshua M. | Online Move In
Very happyGiannola D. | Expérience générale
Le client n'a pas laissé de commentaire.Denise F. | Online Move In
Your representative, Beverly, is outstanding. She is inarguably the example for customer service excellence.Aylwyn Y.
Pretty expensive for such a small unit but priced about the same as other brands.Francis F. | Online Move In
Le client n'a pas laissé de commentaire.Carmen R.
The entire process was smooth and easy - no issues whatsoever.Steven C.
Beverly was awesome! She assisted me with what I needed and even followed up like she said she was going to do.William B. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES THOMAS M. | Expérience générale
Everybody was very friendly & helpful. Beverly who closed my account was super friendly,polite & just has a great attitude. Keep up the great work !! We will definitely come back here !! Thank you !!!Scott N. | Expérience générale
Le client n'a pas laissé de commentaire.Steven C.
Always a great rental experience!Laura T.
Easy Peasy , secured a unit over the phone and moved in the next day with no hassleMarjory I. | Premières impressions
Le client n'a pas laissé de commentaire.Erika P.
Le client n'a pas laissé de commentaire.THERESA N. | Expérience générale
Excellent staff!!!Kimberly F. | Expérience générale
Le client n'a pas laissé de commentaire.Julie Q.
Le client n'a pas laissé de commentaire.Jose F. | Expérience générale
Very accommodating professionals. Refreshing!maggie p. | Expérience générale
Can't think of anythingShaun M.
Le client n'a pas laissé de commentaire.Boris O.
A little pricey for the size of the unit but, everything is high in Pinellas County. Your Employee (I forgot her name, I'm sorry) was AMAZING! One of the main reasons this was such a great experience!Bridget W. | Online Move In
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.JOHN B. | Expérience générale
Le client n'a pas laissé de commentaire.Chris C.
Le client n'a pas laissé de commentaire.Deana R. | Premières impressions
Le client n'a pas laissé de commentaire.diane s. | Expérience générale
Great customer service!james S.
We saw the same excellent staff member on three days: once each for price quote, truck pickup, and return.CHRISTOPHER O.
I had a U Box shipped from Oldsmar fl to Pennsylvania, Beverly help me from the start, called her a few times for questions and she answered them all and very happy to assist me, it was a smooth transaction dealing with her and dealing with corporate I did talk to on occasion, I was told it would be arriving in Pennsylvania on February and it did, shipped to my house two days later, my empty U box was picked up today as scheduled, it was a very good experience I had with U-Haul, will definitely use them againTom C.
Beverly made getting the space I needed very easy and convenient. She has a wonderful personality and is a valuable asset to your company.maggie p. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle O. | Expérience générale
Le client n'a pas laissé de commentaire.james c. | Expérience générale
Le client n'a pas laissé de commentaire.Fernando D.
Le client n'a pas laissé de commentaire.Diane P. | Expérience générale
The storage facility fit our needs perfectly. Clean and reasonably priced. No problems at all. Thanks so much.Terri V. | Expérience générale
Great service and property is very secure and maintained well. We will be back.Jean R. | Expérience générale
Le client n'a pas laissé de commentaire.KARRIE G.
The manager John sargent replies right away. He has helped me at least twice. Office staff is alert and will help you any time. I will use this facility again. You won't be disappointed in this facility. Wanda NiehoffWanda N. | Expérience générale
Thank you John. 5 star hospitality!christian r. | Premières impressions
Well maintained, convenient location easily accessible, well secured.JOSEPH B. K. | Expérience générale
Le client n'a pas laissé de commentaire.David R.
It was excellent service! Beverly was so helpful and had excellent customer service! All staff has been friendly and helpful at this location!Liz L.
Le client n'a pas laissé de commentaire.REBECKA A. | Premières impressions
Beverly John and mark all very niceThomas H. | Premières impressions
Always helpful and friendly! Go above and beyond to make your moving easier!Liz L. | Premières impressions
This is the 2nd time I've used UBox and once again it was a very easy process. The only thing that I would recommend would be for the box to be checked for insects before arrival to pack it. When we opened the box there was a large brown spider in the corner and thankfully we noticed it before starting to load my items.Nicole F.
Le client n'a pas laissé de commentaire.michele T.
Le client n'a pas laissé de commentaire.Michele P. | Expérience générale
Le client n'a pas laissé de commentaire.SEIF M.
Awesome storage facility. Operators are very nice.Timothy K. | Expérience générale
At a reasonable price (Free for the 1st month) I was given 24 hour access to move in by belongings after 8pm. Awesome, and Thankful.Roger B. | Premières impressions
Wonderful experience with U-haul especially during such a trying time as moving.STORRS D.
Le client n'a pas laissé de commentaire.Kay D. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy R. | Premières impressions
Le client n'a pas laissé de commentaire.diana F.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.robert l. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly F. | Premières impressions
Great company from making the reservation to picking up the to returning the van So nice to have a real perdon answer the phone and take card of my needs Dont change !DAVID B.
Le client n'a pas laissé de commentaire.Kathy O. | Premières impressions
This was one of the best and most efficient storage unit facilities I have ever used. The staff is always professional and courteous. Highly recommend this place for anyone looking to store their belongings safe and secure.kathryn r. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Sal P.
Le client n'a pas laissé de commentaire.Brian D.
Staff was very friendly and helpful and understanding what I neededJOHN C. | Premières impressions
Le client n'a pas laissé de commentaire.Brandon P.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.Terri V. | Premières impressions
John was always helpful and friendly. It was a great place to do business with and would do again in the future when needed.Scott S. | Expérience générale
Mr. Sargent is a wonderful and committed worker! Thank you for your attention and help!Nelson G. | Expérience générale
Thank you for your Kindness!!!Jude C. | Expérience générale
Great service and convinient to use. Thanks.JENNY M. | Expérience générale
Everyone was very nice & helpful; the hassle of moving was make easy by your people.Randy C. | Expérience générale
Staff was extremely helpful and friendly.Gary T.
Le client n'a pas laissé de commentaire.Melissa S. | Expérience générale
Beverly was outstanding at ALL times. Very friendly, knowledgeable and caring!!MICHAEL S. | Expérience générale
Staff and business manager, was so kind and helpful. I'll definitely be back!GAREN B. | Premières impressions
Reagan I believe that's her name, was incredibly efficient and professional. It was Sunday 11.7.21 around 130 pm. at the curlew branch in Oldsmar. She answered all my questions and concerns and she was extremely pleasant! She was fast and very thorough and it was the most pleasant experience I've ever had with renting anything! I own my own company and I'm telling you, you have a real jewel in her. All the best! Fox 力CHRISTOPHER E.
Excellent staff, clean climate controlled storage, no bugs or rodents. What more could you want?!Kevin T. | Expérience générale
Le client n'a pas laissé de commentaire.dianne c. | Expérience générale
The woman who took our order over the phone was professional and provided excellent cue customer service. Give her a raise.LEAH H.
The staff was amazing however the truck wasn't at 50 mph and above the truck felt the wheels were going to fall off was violently shaking really badVINCENT C.
Le client n'a pas laissé de commentaire.Thomas B.
Well maintained with excellent serviceCarl S. | Expérience générale
Le client n'a pas laissé de commentaire.Victor B.
Le client n'a pas laissé de commentaire.GERALD W.
Le client n'a pas laissé de commentaire.ann n. | Expérience générale
Le client n'a pas laissé de commentaire.GARY T. H. | Expérience générale
Location isn't easiest to get to, but the management at the front desk, ease of rental, and relatively new equipment was welcome. My only recommendation is to get the fuel level correct at the time of rental. Go check it if needed. It was recorded on my contract as 15/16ths full or the like, when it was actually just below 3/4.Michael D.
I came from public storage where the roof leaked and ruined my stuff. They gave my 1st month for free, and gave me a lock for FREE. Unbelievable. The girl Beverly is so fantastic. Total Professional and totally smart. Got me set up in seconds!!! John the owner is fantastic. What a great place to store stuff. Forget Public Storage. Waaay too expensive and dirty units.HOWARD S. | Premières impressions
No communication between PA uBox and FL uBox. I wss not informed when my ubox arrived to FL even though I was told and gave specific instructions to the PA person. When I callef FL to confirm when yhe drop off would be they said theyve had my box for a week and they do not reach out when it arrives. She was not helpful and made it seem like your company do not communicate with each out and pick up and drop off are two separate things. Because prices are ridiculous for trucks right now, I went with ubox but not sure if I would recommend or use again. Lack of communicationcaitlin h. | Premières impressions
The owner, Mark, was very helpful and kind. He went above and beyond my expectations to insure that my rental experience was pleasant. Every time I had any questions or issues, the entire staff quickly resolved my concerns.Tom M. | Expérience générale
Staff has been very very helpful and politeTODD M. | Premières impressions
Very friendly, helpful staff. Highly recommended!Anesta B. | Expérience générale
I paid for a hand truck but it was not included with the van.anthony C.
It was a smooth experience on a day of stress.Anna H.
Very friendly and helpful staff. Beverly, at the Oldsmar location, is a wonderful person!EMILIO E R. | Premières impressions
Just perfectROGER A.
After such a long, expensive journey and still struggling to find a place that we like, we need to store our belongings somewhere. We are so grateful that U Haul offers first-month free rent. This helps reduce our stress and gives us time to focus on searching for the right apartment to live in.JENNY M. | Premières impressions
Le client n'a pas laissé de commentaire.Jamin F. | Expérience générale
Jon-the man running the Uhaul on curlew road-absolutely dynamite job. Had to navigate around some connection issues with the wifi but stayed professional and task-oriented. Extremely convenient and couldn't be happier I went here.Brett Z. | Premières impressions
Marc had excellent customer serviceallan p. | Premières impressions
Great experience reserving storage. Highly recommend the one on Curlew!melodye R. | Premières impressions
Great staff very supportive, courteous and friendlyJose F.
My favorite location for a truck rental. Always grateful for the service I receive. Thank you, John.George A.
Le client n'a pas laissé de commentaire.JAYMONIE H.
Friendly staff and clean premises.Sonu M. | Expérience générale
I chose this location basis it's good reviews, and they did not disappoint. Efficient, helpful, no hassles. Je la recommande fortement.Curt D.
Le client n'a pas laissé de commentaire.Gisella C.
Very efficient and friendly staff to help you.ROBERTUS HENRICU V.
Beverly and John (GM) are outstanding!! They did everything to make sure I was taken care of and happy. Beverly gave fantastic service and communicated with me very thoroughly! Good follow up too.MICHAEL S. | Premières impressions
Le client n'a pas laissé de commentaire.Nathalie B. | Expérience générale
Le client n'a pas laissé de commentaire.Yoke W.
The girl who set me up, Beverly Piard, , was amazingly efficient and then went way above and beyond when I had a couple issuesSUSAN C. | Premières impressions
The owner, Paul, is a kind, thoughtful and very helpful man. His assistant Beverly is awesome too - very helpful and competent. The facility is very clean. There was a cart I could use to move my things into my inside storage unit so I could save my tired back from carrying heavy boxes.Tom M. | Premières impressions
U-Haul storage at Eastlake has PHENOMENAL people managing it as well as working at this location. Everyone is personable, helpful, and real as well as extremely understanding. We have moved out of Oldsmar to a more northern part of the county but we continue to drive here because of their wonderful customer service and ease of using their equipment. We previously had a storage unit and our belongings were clean and damage free upon removing them. You cannot go wrong here!Carlos C.
Haven't moved in yet but all is in place to do so. I am in Minnesota so it's great to have an efficient person to deal with in getting the paperwork done. John Sargent is to be commended---- Richard Schroerdick s. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey K. | Expérience générale
Le client n'a pas laissé de commentaire.Wolfgang G. | Premières impressions
Le client n'a pas laissé de commentaire.Julia M. | Premières impressions
Van had an odor of dirt and sweat. I think it was coming from the cloth seats. They appeared to be heavily soiled. Otherwise the van appeared to be in good condition.Gerald W.
Very goodcarlos C.
Le client n'a pas laissé de commentaire.Bradley D.
This was an EXCELLENT experience and MUCH BETTER than I had in Colorado when I picked up the truck and box.PATRICK M.
Le client n'a pas laissé de commentaire.Jomo F. | Expérience générale
The gal that helped us (over the phone and in person) were pure joys to work with. Excellent customer service should be celebrated. It doesn't happen often in the service industry these days.THOMAS R.
Le client n'a pas laissé de commentaire.Eduardo M.
Le client n'a pas laissé de commentaire.Wesley J. | Expérience générale
Very friendly and helpful. Hitched up the trailer for me and we were off. Would definitely use this location again if needed.Brian S.
Le client n'a pas laissé de commentaire.STEFAN J H. | Expérience générale
Beverly was very professional and extremely helpful in making the entire process of renting a truck simple.Lou H.
Mark in the office was very helpful - showed me to my unit and made sure my code worked.Mary A. | Online Move In
TerrificJay H. | Expérience générale
Le client n'a pas laissé de commentaire.George I.
I reserved a storage unit on the 8th and my payment didn't work properly online. Luckily John Sargent still honored my reservation. He treated me very professional and courteous. My only thing is it's 9x9 not ,10x10 not his fault but it's advertised 10x10 and it's not. But overall it was good customer servicechristopher c. | Premières impressions
Won't hesitate to use them again!!DAVID J. | Expérience générale
It was difficult to figure out how to cancel the hand truck onlineMichael F.
The woman at the desk was awesome, no complaints at all about the location and staff. However, I had to reschedule all my helpers as my pickup time got changed by 2 hours the morning of my pickup as the people who had the van before me did not return it on time. I thought there was a â€œguaranteeâ€ on the rental so was very disappointed and made what should have been a relaxed move stressful.SUZANNE W.
Less than one star. The lady who helped with storage was awesome. But she was the ONLY helpful person I've dealt with from uhaul and I've talked to well over 10 different people over the nightmare of a week that I had the rental.. I've had nothing but issues since before I even picked up my rental and for some reason there's never a manger available any of the times I've asked to speak with one. If I just had one little thing to complain about it would be okay. But I have a list of reasons along with pictures to match. This uhaul experience has been beyond terrible. I've had to go back and fourth to uhaul to get SAFE equipment because I was sent out with faulty auto transport So while I'm supposed to be moving and packing I'm going back and fourth because of incompetence of the staff. Which is cutting in to my preset miles Again. This is only one example of the nightmare I faced with this company! Once I dropped off my rental I was told that I would receive a call the following day from the manager to address my concerns which is Monday 8-2-22 I have yet to receive a call from anyone And now because of this company I've lost money and time I'll never get back.. the way this company treats people is beyond ridiculous. It would be great to have this resolved. I've rented with uhaul a dozen times. And this has by far been the worst. I WILL NEVER RENT FROM HERE AGAIN..OVER THREE THOUSAND DOLLARS IVE GIVEN THESE PEOPLE AND IVE HAD NOTHING BUT PROBLEMS AND NIGHTMARES SINCE BEFORE I PICKED UP THE TRUCK. SO THANK YOU UHAUL FOR MAKING WHATS SUPPOSED TO BE THE EASIEST PART OF THE MOVE. THE WORSTCody W. | Premières impressions
Convenient Location and friendly helpful staff. 2 👍👍CHRIS R. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE G.
The girl was very helpful as was the manager Johnjames c. | Premières impressions
Le client n'a pas laissé de commentaire.PARVAWATTIE R.
Le client n'a pas laissé de commentaire.JACLYN W.
Always a pleasure!John B. | Expérience générale
We had water in our unit! And John was more then helpful with our experience with Uhaul he went above and beyond to make sure everything was taken care of with our unit and belongings!!Edward M. | Expérience générale
I believe we checked in with Beverly and we couldn't have gotten a nicer, more helpful person. She went above and beyond!! She made a stressful, rough move so easy and seamless. If we need storage again in the future, we will definitely return!!!Lori G. | Expérience générale
John was wonderful! He went above and beyond to make sure that renting from UHaul was a pleasant experience 🤗 No improvement needed in my opinion 😎DAREDA M.
Le client n'a pas laissé de commentaire.Steve W. | Expérience générale
Le client n'a pas laissé de commentaire.Heather R. | Expérience générale
Le client n'a pas laissé de commentaire.Luis C. | Expérience générale
Le client n'a pas laissé de commentaire.FREDERICKJ D.
Le client n'a pas laissé de commentaire.Matthew S.
John and his team were wonderful. I could not have asked for a better experience. I will recommend this location to anyone in need of storage or a uhaul rental.April Z. | Premières impressions
Le client n'a pas laissé de commentaire.April Z.
This is the second time I've used your facility because of the fact that all of my belongings are in the same condition coming out of the unit as they were going into the unit.diane i. | Expérience générale
Beverly was absolutely amazing!!! She went above and beyond!!! Very helpful!!! She made a stressful situation seem way easier. Thank you Beverly!!!Lori G. | Premières impressions
Le client n'a pas laissé de commentaire.Jay R. | Premières impressions
John goes above and beyond in regards to customer service. And he became a good friend. I will use his facility again if necessary . Glenn H. | Expérience générale
I would rate you better but I've reached once before that the guy josh WERNER not Warner gave you the wrong email! Quite frankly you don't care if you've looked into or not! But I don't live in FLORIDA I LIVE LIKE 2500 MILES FROM THERE IN ILLINOIS! I DEMAND MY EMAIL BE REMOVED cause my last name WARNER NOT WERNER IT SAYS IT IN THE EMAIL ADDRESSJosh W. | Premières impressions
Le client n'a pas laissé de commentaire.Kristy G.
System would not accept different debit or credit card and you charged me 1,19 per mile on Friday thru sat at 0700 hrs. Scam!!!!!!David M.
Le client n'a pas laissé de commentaire.KATHY M. | Premières impressions
It seems like i was charged more than i should have beenAMANDA S.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Corey R.
Le client n'a pas laissé de commentaire.Jay H. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa H. | Expérience générale
Le client n'a pas laissé de commentaire.Stacy T. | Online Move In
Le client n'a pas laissé de commentaire.Debora W. | Premières impressions
Le client n'a pas laissé de commentaire.Alice B. | Expérience générale
Le client n'a pas laissé de commentaire.Walter H.
John and Mark both provided customer focused excellence!Rachel C. | Premières impressions
Thank y'all for everything, we really appreciate youPENNY T. | Premières impressions
Painless process. All went very well. This location is very well run.Joseph A.
Le client n'a pas laissé de commentaire.annie v. | Expérience générale
Great service, fast, convenient and professional. Thank you very much. I would definitely recommend.Irina B.
Le client n'a pas laissé de commentaire.karol W.
Le client n'a pas laissé de commentaire.Richard B. | Expérience générale
Le client n'a pas laissé de commentaire.Paul C. | Expérience générale
John and Keegan- thank you for your excellence in storage and customer relations. We appreciate you both!Judith F. | Expérience générale
I've used various storage facilities over the years and this was by far the best experience I've had. Facility was good but the staff in particular have been outstanding. Very helpful and friendly. I'll gladly use you again if I have need and certainly recommend to friendsRoger G. | Expérience générale
Le client n'a pas laissé de commentaire.RAMON A. N. | Expérience générale
It took 7 phone calls and one in person to get them to recognize I didn't have to pay for the following month and that I had vacated. Awful follow through. I would never recommend or go back.KRISTIN D. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy A. | Premières impressions
Both employees I interfaced with were very friendly and professional. Made the process very easy. Would definitely use again !!Peter R.
All went very smoothPaul B.
Le client n'a pas laissé de commentaire.AVIS L. M. | Expérience générale
Truck was in rough shape. No A/C, brakes were poor, steering was loose, mirrors were about to fall off the truck on the highway, entire truck shakes like wheels not balanced, radio speakers not working properly. Take care of your trucks so people arent driving death traps!Carter J.
Le client n'a pas laissé de commentaire.zadrowski d. | Premières impressions
Keegan is a friendly, professional representative for this U-Haul center.Hugh M.
Le client n'a pas laissé de commentaire.Nicole A. | Expérience générale
Great service! The manager was super helpful in terms of hooking up the trailer and making sure I had everything I needed for my trip.Martin B.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
Le client n'a pas laissé de commentaire.Pete W.
Le client n'a pas laissé de commentaire.Blake B. | Expérience générale
Clean truck and clean storage facilityLori B.
Mark was very helpful, treated me very well.JOE N. | Premières impressions
Le client n'a pas laissé de commentaire.george h. | Premières impressions
Le client n'a pas laissé de commentaire.Greig M. | Expérience générale
Le client n'a pas laissé de commentaire.Vince C. | Premières impressions
Safe, secure and great customer service. Thank you for all your years servicing us.RICHARD W, L. | Expérience générale
Le client n'a pas laissé de commentaire.Helen P. | Expérience générale
Staff and facility are above and beyond great.Honey S. | Expérience générale
Access to the unit was very easy. The unit was in excellent condition. The office staff was very courteous and helpful. Thanks to all involved.James S. | Expérience générale