I paid for a hand truck but it was not included with the van.anthony C.
Customer Reviews for U-Haul Moving & Storage at Eastlake
Pour nous contacter
Oldsmar, FL 34677
(At Curlew and Tampa Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a smooth experience on a day of stress.Anna H.
Very friendly and helpful staff. Beverly, at the Oldsmar location, is a wonderful person!EMILIO E R. | Premières impressions
Just perfectROGER A.
After such a long, expensive journey and still struggling to find a place that we like, we need to store our belongings somewhere. We are so grateful that U Haul offers first-month free rent. This helps reduce our stress and gives us time to focus on searching for the right apartment to live in.JENNY M. | Premières impressions
Le client n'a pas laissé de commentaire.Jamin F. | Expérience générale
Jon-the man running the Uhaul on curlew road-absolutely dynamite job. Had to navigate around some connection issues with the wifi but stayed professional and task-oriented. Extremely convenient and couldn't be happier I went here.Bret Z. | Premières impressions
Marc had excellent customer serviceallan p. | Premières impressions
Great experience reserving storage. Highly recommend the one on Curlew!melodye R. | Premières impressions
Great staff very supportive, courteous and friendlyJose F.
My favorite location for a truck rental. Always grateful for the service I receive. Thank you, John.George A.
Le client n'a pas laissé de commentaire.JAYMONIE H.
Friendly staff and clean premises.Sonu M. | Expérience générale
I chose this location basis it's good reviews, and they did not disappoint. Efficient, helpful, no hassles. Je la recommande fortement.Curt D.
Le client n'a pas laissé de commentaire.Gisella C.
Very efficient and friendly staff to help you.ROBERTUS HENRICU V.
Beverly and John (GM) are outstanding!! They did everything to make sure I was taken care of and happy. Beverly gave fantastic service and communicated with me very thoroughly! Good follow up too.MICHAEL S. | Premières impressions
Le client n'a pas laissé de commentaire.Nathalie B. | Expérience générale
Le client n'a pas laissé de commentaire.Yoke W.
The girl who set me up, Beverly Piard, , was amazingly efficient and then went way above and beyond when I had a couple issuesSUSAN C. | Premières impressions
The owner, Paul, is a kind, thoughtful and very helpful man. His assistant Beverly is awesome too - very helpful and competent. The facility is very clean. There was a cart I could use to move my things into my inside storage unit so I could save my tired back from carrying heavy boxes.Tom M. | Premières impressions
U-Haul storage at Eastlake has PHENOMENAL people managing it as well as working at this location. Everyone is personable, helpful, and real as well as extremely understanding. We have moved out of Oldsmar to a more northern part of the county but we continue to drive here because of their wonderful customer service and ease of using their equipment. We previously had a storage unit and our belongings were clean and damage free upon removing them. You cannot go wrong here!Carlos C.
Haven't moved in yet but all is in place to do so. I am in Minnesota so it's great to have an efficient person to deal with in getting the paperwork done. John Sargent is to be commended---- Richard Schroerdick s. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey K. | Expérience générale
Le client n'a pas laissé de commentaire.Wolfgang G. | Premières impressions
Le client n'a pas laissé de commentaire.Julia M. | Premières impressions
Van had an odor of dirt and sweat. I think it was coming from the cloth seats. They appeared to be heavily soiled. Otherwise the van appeared to be in good condition.Gerald W.
Very goodcarlos C.
Le client n'a pas laissé de commentaire.Bradley D.
This was an EXCELLENT experience and MUCH BETTER than I had in Colorado when I picked up the truck and box.PATRICK M.
Le client n'a pas laissé de commentaire.Jomo F. | Expérience générale
The gal that helped us (over the phone and in person) were pure joys to work with. Excellent customer service should be celebrated. It doesn't happen often in the service industry these days.THOMAS R.
Le client n'a pas laissé de commentaire.Eduardo M.
Le client n'a pas laissé de commentaire.Wesley J. | Expérience générale
Very friendly and helpful. Hitched up the trailer for me and we were off. Would definitely use this location again if needed.Brian S.
Le client n'a pas laissé de commentaire.STEFAN J H. | Expérience générale
Beverly was very professional and extremely helpful in making the entire process of renting a truck simple.Lou H.
Mark in the office was very helpful - showed me to my unit and made sure my code worked.Mary A. | Online Move In
TerrificJay H. | Expérience générale
Le client n'a pas laissé de commentaire.George I.
I reserved a storage unit on the 8th and my payment didn't work properly online. Luckily John Sargent still honored my reservation. He treated me very professional and courteous. My only thing is it's 9x9 not ,10x10 not his fault but it's advertised 10x10 and it's not. But overall it was good customer servicechristopher c. | Premières impressions
Won't hesitate to use them again!!DAVID J. | Expérience générale
It was difficult to figure out how to cancel the hand truck onlineMichael F.
The woman at the desk was awesome, no complaints at all about the location and staff. However, I had to reschedule all my helpers as my pickup time got changed by 2 hours the morning of my pickup as the people who had the van before me did not return it on time. I thought there was a â€œguaranteeâ€ on the rental so was very disappointed and made what should have been a relaxed move stressful.SUZANNE W.
Less than one star. The lady who helped with storage was awesome. But she was the ONLY helpful person I've dealt with from uhaul and I've talked to well over 10 different people over the nightmare of a week that I had the rental.. I've had nothing but issues since before I even picked up my rental and for some reason there's never a manger available any of the times I've asked to speak with one. If I just had one little thing to complain about it would be okay. But I have a list of reasons along with pictures to match. This uhaul experience has been beyond terrible. I've had to go back and fourth to uhaul to get SAFE equipment because I was sent out with faulty auto transport So while I'm supposed to be moving and packing I'm going back and fourth because of incompetence of the staff. Which is cutting in to my preset miles Again. This is only one example of the nightmare I faced with this company! Once I dropped off my rental I was told that I would receive a call the following day from the manager to address my concerns which is Monday 8-2-22 I have yet to receive a call from anyone And now because of this company I've lost money and time I'll never get back.. the way this company treats people is beyond ridiculous. It would be great to have this resolved. I've rented with uhaul a dozen times. And this has by far been the worst. I WILL NEVER RENT FROM HERE AGAIN..OVER THREE THOUSAND DOLLARS IVE GIVEN THESE PEOPLE AND IVE HAD NOTHING BUT PROBLEMS AND NIGHTMARES SINCE BEFORE I PICKED UP THE TRUCK. SO THANK YOU UHAUL FOR MAKING WHATS SUPPOSED TO BE THE EASIEST PART OF THE MOVE. THE WORSTCody W. | Premières impressions
Convenient Location and friendly helpful staff. 2 👍👍CHRIS R. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE G.
The girl was very helpful as was the manager Johnjames c. | Premières impressions
Le client n'a pas laissé de commentaire.PARVAWATTIE R.
Le client n'a pas laissé de commentaire.JACLYN W.
Always a pleasure!John B. | Expérience générale
We had water in our unit! And John was more then helpful with our experience with Uhaul he went above and beyond to make sure everything was taken care of with our unit and belongings!!Edward M. | Expérience générale
I believe we checked in with Beverly and we couldn't have gotten a nicer, more helpful person. She went above and beyond!! She made a stressful, rough move so easy and seamless. If we need storage again in the future, we will definitely return!!!Lori G. | Expérience générale
John was wonderful! He went above and beyond to make sure that renting from UHaul was a pleasant experience ðŸ¤— No improvement needed in my opinion ðŸ˜ŽDAREDA M.
Le client n'a pas laissé de commentaire.Steve W. | Expérience générale
Le client n'a pas laissé de commentaire.Heather R. | Expérience générale
Le client n'a pas laissé de commentaire.Luis C. | Expérience générale
Le client n'a pas laissé de commentaire.FREDERICKJ D.
Le client n'a pas laissé de commentaire.Matthew S.
John and his team were wonderful. I could not have asked for a better experience. I will recommend this location to anyone in need of storage or a uhaul rental.April Z. | Premières impressions
Le client n'a pas laissé de commentaire.April Z.
This is the second time I've used your facility because of the fact that all of my belongings are in the same condition coming out of the unit as they were going into the unit.diane i. | Expérience générale
Beverly was absolutely amazing!!! She went above and beyond!!! Very helpful!!! She made a stressful situation seem way easier. Thank you Beverly!!!Lori G. | Premières impressions
Le client n'a pas laissé de commentaire.Jay R. | Premières impressions
John goes above and beyond in regards to customer service. And he became a good friend. I will use his facility again if necessary . Glenn H. | Expérience générale
I would rate you better but I've reached once before that the guy josh WERNER not Warner gave you the wrong email! Quite frankly you don't care if you've looked into or not! But I don't live in FLORIDA I LIVE LIKE 2500 MILES FROM THERE IN ILLINOIS! I DEMAND MY EMAIL BE REMOVED cause my last name WARNER NOT WERNER IT SAYS IT IN THE EMAIL ADDRESSJosh W. | Premières impressions
Le client n'a pas laissé de commentaire.Kristy G.
System would not accept different debit or credit card and you charged me 1,19 per mile on Friday thru sat at 0700 hrs. Scam!!!!!!David M.
Le client n'a pas laissé de commentaire.KATHY M. | Premières impressions
It seems like i was charged more than i should have beenAMANDA S.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Corey R.
Le client n'a pas laissé de commentaire.Jay H. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa H. | Expérience générale
Le client n'a pas laissé de commentaire.Stacy T. | Online Move In
Le client n'a pas laissé de commentaire.Debora W. | Premières impressions
Le client n'a pas laissé de commentaire.Alice B. | Expérience générale
Le client n'a pas laissé de commentaire.Walter H.
John and Mark both provided customer focused excellence!Rachel C. | Premières impressions
Thank y'all for everything, we really appreciate youPENNY T. | Premières impressions
Painless process. All went very well. This location is very well run.Joseph A.
Le client n'a pas laissé de commentaire.annie v. | Expérience générale
Great service, fast, convenient and professional. Thank you very much. I would definitely recommend.Irina B.
Le client n'a pas laissé de commentaire.karol W.
Le client n'a pas laissé de commentaire.Richard B. | Expérience générale
Le client n'a pas laissé de commentaire.Paul C. | Expérience générale
John and Keegan- thank you for your excellence in storage and customer relations. We appreciate you both!Judith F. | Expérience générale
I've used various storage facilities over the years and this was by far the best experience I've had. Facility was good but the staff in particular have been outstanding. Very helpful and friendly. I'll gladly use you again if I have need and certainly recommend to friendsRoger G. | Expérience générale
Le client n'a pas laissé de commentaire.RAMON A. N. | Expérience générale
It took 7 phone calls and one in person to get them to recognize I didn't have to pay for the following month and that I had vacated. Awful follow through. I would never recommend or go back.KRISTIN D. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy A. | Premières impressions
Both employees I interfaced with were very friendly and professional. Made the process very easy. Would definitely use again !!Peter R.
All went very smoothPaul B.
Le client n'a pas laissé de commentaire.AVIS L. M. | Expérience générale
Truck was in rough shape. No A/C, brakes were poor, steering was loose, mirrors were about to fall off the truck on the highway, entire truck shakes like wheels not balanced, radio speakers not working properly. Take care of your trucks so people arent driving death traps!Carter J.
Le client n'a pas laissé de commentaire.zadrowski d. | Premières impressions
Keegan is a friendly, professional representative for this U-Haul center.Hugh M.
Le client n'a pas laissé de commentaire.Nicole A. | Expérience générale
Great service! The manager was super helpful in terms of hooking up the trailer and making sure I had everything I needed for my trip.Martin B.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
Le client n'a pas laissé de commentaire.Pete W.
Le client n'a pas laissé de commentaire.Blake B. | Expérience générale
Clean truck and clean storage facilityLori B.
Mark was very helpful, treated me very well.JOE N. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTINE F.
The service representative was excellent and handled an angry client before me very skillfully and made the client happy in the end. Give him a raise.Patrick H.
The Service person was very gracious.SAM O.
Le client n'a pas laissé de commentaire.Karina G.
Le client n'a pas laissé de commentaire.george h. | Premières impressions
Le client n'a pas laissé de commentaire.NASID A.
The U-Haul app for pickup and drop off was amazing. I did interact with an employee one time to get the keys, very friendly experience. Overall great. This was my 4th time using the U-Haul van. It's my favorite for moving small loads. Price per mile is same as the truck with bed but I love the fact it's covered storage in the back.John S.
Excellent customer service.brian B.
I receive the truck with less 1/2 gas and Need pay for out more than 3/4. Really bad attention the front desk guy don't answer questions fine and don't explaine nothing. I never coming back to this locationMauricio M.
Le client n'a pas laissé de commentaire.Vince C. | Premières impressions
Le client n'a pas laissé de commentaire.Blake B. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda R. | Premières impressions
Le client n'a pas laissé de commentaire.Tommy T.
Le client n'a pas laissé de commentaire.gerald d. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM D.
Too many hidden charges. Advertise 29 $per day rental. After one day, the bill is 78 $?? Will look elsewhere. Got a better deal in the past from Ryder. Not worth it to trick customers and lose future business.alan P.
Le client n'a pas laissé de commentaire.Douglas M.
Very easy rental process as I had a previous experience / account with U-haul rental and storagePamela P. | Premières impressions
Staff was awsome! Very friendly. Took the hassle out of moving and just made the overall process simple. I reccomend this place to anyone. Dont worry about other stores just go to this one ;)Jeffrey L.
Opening before 9 AM on Sunday. On moving day I want to get started. I don't want to wait until 9 AM just to get my truck. I am an early bird. That is just me.Scott C.
Got charge for fuel even though I brought the truck back with more fuel and the correct mileage was not calculated for my trip.Jeff W.
Le client n'a pas laissé de commentaire.Joshua T.
John, the Manager is wonderful!! He's always on top of everything and goes above and beyond for us as well. He's the glue that definitely keeps the place together!!PATTON A. | Premières impressions
Le client n'a pas laissé de commentaire.diane i. | Premières impressions
Quick and polite.Joe M.
Le client n'a pas laissé de commentaire.Stefan D.
Le client n'a pas laissé de commentaire.Alejandro B.
Le client n'a pas laissé de commentaire.Shea P.
Le client n'a pas laissé de commentaire.Steve K.
Le client n'a pas laissé de commentaire.Jimmy A.
Le client n'a pas laissé de commentaire.Jeremy G.
Le client n'a pas laissé de commentaire.Matthew D.
Le client n'a pas laissé de commentaire.Robert C.
Customer service was impeccable. Easy process throughoutCraig M.
Le client n'a pas laissé de commentaire.christopher C.
Staff was friendly, helpful. Overall a great experience.shawn L.
Le client n'a pas laissé de commentaire.Charles C.
I had a horrible experience picking up my Uhaul on my phone. Took over 20 minutes and multiple photos of my ID, Passport, Myself, business card, family names/numbers, lease agreement, and work Info and they still didn't approve me right away and had me call them. After 30 minutes of waiting and giving them everything they asked for, I finally get on the phone with someone and they tell me I owe Uhual money from 2016.... excuse me? The person helping me thought this was really strange as well because it says I owed money for a dolly and a truck, I literally had ZERO clue what they were talking about. How could I possibly have rented a truck without paying? From what I understand it is impossible. At this point it's night time and I have someone waiting for me to pick up a piece of furniture and I had no choice but to pay 75 $for God knows what. But wait... it gets even better... after I attempt to pay there's an issue and my payment isn't going through.... again that's IMPOSSIBLE because I have well over 20 $k in this account And I use it daily. After 10min and trying it again it finally goes through....but wait.... I have to do the ENTIRE PROCESS of picking up my truck all over again. Now I'm an hour in and it's dark out and I have to pray that they won't make my life hell and ask for my entire life's story for this damn truck. Thank God it wasn't too bad and I got the truck. My entire night was ruined because they couldn't just tell me from the beginning that the problem was a mysterious â€œpromise to pay noteâ€ (literally what it is supposedly called that I was responsible for, which is completely false) and wasted 30-40 min of my time outside uhaul. I will never rent another uhaul, I'll stick to Homedepot as I usually do.Mark M.
Le client n'a pas laissé de commentaire.BRYAN B.
Keegan is always so nice and helpful! He is just an exceptional human and he deserves whatever you can give him!Danielle W.
The van is a great size and easy to handle. My only complaint is that the side door was dented and was not operational, so everything needed to be loaded and unloaded through the rear doors. Overall, it came with a full tank of gas and was very clean. I would rent from this location again.Lisa K.
Le client n'a pas laissé de commentaire.Rahul A.
Le client n'a pas laissé de commentaire.Irene L.
It was a good experience. The truck worked exactly for moving our 4 recliners.richard P.
Excellent customer service!!! Thank you!Cheryl Y.
Le client n'a pas laissé de commentaire.BRIAN J.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.nick C.
Le client n'a pas laissé de commentaire.Nick L.
Le client n'a pas laissé de commentaire.Robert M.
Had a great experience despite a funny hiccup at the beginning but it all worked out and had the employees at the Oldsmar location were nice and super helpful. John is a great employee and super easy to work with and really made a lasting impact with my rental. I will definitely recommend this location to a friend and use them for future occasions. Thanks for everything you guys do!Blake P.
Keegan was very helpful, prompt, and polite.Suzan P.
It was a great experience. I will recommend to all I know who are moving to use the U-Haul box system.Donna P.
John is friendly and helpful. Facility is clean and well maintained.Kimberly H. | Premières impressions
Te service was excellent. Nothing needs to change. Thank you for all your help, communication, and ease with renting.Cheryl G.
Le client n'a pas laissé de commentaire.Sherry C. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.rod J.
A little hiccup with the rental but my service tech immediately rectified it.Larry H.
Le client n'a pas laissé de commentaire.Brian W.
The staff at the facility were awesome! Even in the pouring rain they didn't hesitate to go out and show me around. Excellent customer service skills John B. | Premières impressions
Le client n'a pas laissé de commentaire.James M. | Premières impressions
Le client n'a pas laissé de commentaire.Lorie G.
Rental was flawless thanks to Keeganjoseph G.
all is well, they always treat me rightJUAN A.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Jose M. | Premières impressions
Excellent service and staffLink C. | Premières impressions
In the past month I've rented trucks twice and a storage unit (back-to-college time!). Staff has been great & the facility is well maintained. Solid recommendation.Roger G. | Premières impressions
Extremely kind and helpful.Christy F. | Premières impressions
I've been in this location for 6 year's now. Slways felt safe when I'm there, any concern with the unit was resolve.Sonia V. | Premières impressions
The employee was very helpful and explained everything very well..She was well organized and knew what she was doing. It was a very pleasant experience.Wylla Mae B. | Premières impressions
This is a top notch storage center.The owners & their team are excellent.It's extremely clean & well run. Keegan works with clients & is an asset to the company. It was a pleasure working with him. DTDiane T. | Premières impressions
John was extremely helpful and courteous. The units were clean and ready for our belongings. I felt safe with the locked gate. I would recommend this facility to friends and family.Lynn M. | Premières impressions
Kerry could not have been more professional, and accommodating. Highly recommend this location.Jill F. | Réservation
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