Le client n'a pas laissé de commentaire.rocio G.
Customer Reviews for U-Haul Moving & Storage at Fairview
Pour nous contacter
Garden Grove, CA 92843
(On Fairview st next to Starbucks on corner of Garden Grove and Fairview)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Shawn is absolutely amazing! Walked me through everything, what to expect, and created proper expectations when it came to the services. Will 100 % return to rent again.Brandon C.
Shawn carter was very professional and helpful. Great!Satish A.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.TERRELL B.
great communicationDon N.
Le client n'a pas laissé de commentaire.german G.
I don't understand what is the point of having your Uhaul 24/7 self service. According to the videos I watched about it, it's supposed to save me time by allowing me to do everything myself. I reserved my truck for 7/25/2021 at 7am. I was there at 6:45. The website did not allow me to do the process until 7am. I'm fine with that. But as soon as 7am hit I immediately logged in to the webpage on my phone, it told me to find my truck, I found it, then it asked me to upload pictures of my license, which I did. While it was in the process of an agent checking my info, someone came and drove away with my truck. I told an employee and he just said, oh we rented it out to someone else. Go inside and you can give you a different one. He gave me a "take it or leave it" don't care attitude. Really? What is the point of self service if they give my truck to someone else and make me waste even more of my time? I was there on time when I was supposed to and they give my truck to someone else? They couldn't even wait half an hour before they gave it out? You guys at corporate need to fix this because any convenience factor you are trying to promote on your website with the 24/7 self service goes out the window when locations like this pull these stunts and leave the customer feeling upset and annoyed with the whole process. Enough to the point where I don't think I'll be a returning customer.Daniel G.
Le client n'a pas laissé de commentaire.Vera O.
Easy and fast service .JOSEPH B.
Worst customer service everJACK R.
Le client n'a pas laissé de commentaire.RICHARD ALAN H.
Le client n'a pas laissé de commentaire.JOHN V.
Thank uMARIA N.
Le client n'a pas laissé de commentaire.Alberto A.
Le client n'a pas laissé de commentaire.Alfonso F.
Excelente crew ! Thanks to make this rent so easy !celso R.
I got ripped off i was charged for damages on the vehicle that I had for 2 hours. I didn't do anything. I feel like this was a scam. You suckRODNEY M.
I was upset that my reservation location changed the day before I needed to pick up. I booked my cargo trailer in April 2021 (for a July 2021 pick up). I do not understand the point of booking something in advance for it to change...not only did the location pick up change (which was inconvenient for me) the size of the cargo trailer i had reserved (in APRIL) was no longer available and had to get a much larger cargo trailer. I just wish I was guaranteed the exact size i reserved at the location i chose. Otherwise, there is absolutely no point in reserving in advance like I had done.katherine P.
Your employees made it a very easy and timely rental pick up and return.Cindy E.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Jian Z.
Le client n'a pas laissé de commentaire.Baxter C.
Le client n'a pas laissé de commentaire.Ernest O.
Le client n'a pas laissé de commentaire.Edward E. | Premières impressions
There was only one employee manning the store at opening and there were 7 customers. The employee did an exceptional job taking care of each and every one of usWAYNE A.
Motorcycle trailer ramp was slightly tweaked so closing was slightly difficult.Philip W.
Le client n'a pas laissé de commentaire.Veronica A.
Shawn Carter the manager of U-haul on Fairview Street in Garden Grove absolutely goes out of his way for customers he’s always been very polite very courteous and I believe he goes above and beyond, 😊LISA F. | Expérience générale
Le client n'a pas laissé de commentaire.Gino M.
Le client n'a pas laissé de commentaire.JESUS P.
It was very difficult to get in and out of the location and there was no parking available. The people there were great though.Sam P.
Attendant very courteous and prompt.Ken B.
Everybody was courteous kind and totally professional I really appreciated them I use U Haul instead of purchasing my own trailer which in the long run is saving me money. MerciANTHONY H.
For the GM to answer the calls for after hour drop offsYessenia B.
The air on the truck was not working extremely hotRAMIRO M.
Could be a little friendlier but overall not bad. Good operations being run here.JONATHAN H.
The van smells weird but other than that it was goodBRANDEN V.
Le client n'a pas laissé de commentaire.robert B.
Le client n'a pas laissé de commentaire.Stephen F.
I didn't reserve a van, but did a quick check on uhaul.com and it showed availability. I stopped by around 11:30 AM for a 9' van (there were at least 5+ on the lot) to haul a full size bed mattress and foundation. The website indicated that this size van could accommodate for a queen size bed, so a full size was no issue and it fit snugly between the wheel wells. I was finished by 1:15 PM and shortly after I got the receipt emailed to me with the charge of the actual mileage (6 miles, instead of the estimated 10 miles. The entire rental process was smooth,quick, and as expected. Everything was done just as the store manager said. I wouldn't hesitate to rent again from this location.DUYLIEM L.
The manager was very helpful. He let us pick up the truck and load it while he held on to our auto transport.DANIEL M.
Quick in-and-out using the advanced web check-in. Very quick return (literally pulled right through the parking lot). Very good, I don't know why I keep forgetting about trailer rental as an option...Patrick S.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.Adam A.
Le client n'a pas laissé de commentaire.MARGARITO S.
Customer service was great and renting was fast and easy. Will definitely return to same location for future rentals.ANN D.
This was the cleanest, nicest Uhaul facility I've ever been to. The manager was so helpful, patient and friendly not just to me but to the other customers and renters calling in. I regularly rent vans for events and while this location isn't the closest to me, I'll definitely be back because the entire experience was stress free.Brandon G.
It was just expensive. I didn't like that it was 350 $less to do round trip than to drop off the vehicle where I moved. Great service though.danielle m. | Expérience générale
Le client n'a pas laissé de commentaire.jonathan G.
Great experience. Easy and fastLAURENT P.
Le client n'a pas laissé de commentaire.BRITTNI S.
Great customer service! Easy check out and check in process. No hassles here, which I appreciate! I'll make the extra effort to come back here again for a future rental.ALAN VLADIMIR G.
Efficient, quick, easy to pick up and return. NO issues at all.BRYAN S.
Le client n'a pas laissé de commentaire.Erwin P.
Car trailer was missing ramps. I had to race back to the location Friday night to get a trailer with ramps. Messed up my whole schedule big times. Guy on location was quick and helpful though. Service hat this location has always been great.Hanno H.
Great, friendly staff.Tanhsteve T.
Great customer service! Super fast and simple!JOHN V.
Long lines. Wait time too long since I reserved ahead and did all the pre-fillint out paperwork. Workers were pleasant to deal with.Duncan M.
It's was good the team was every nice they where really helpful thank you againjulia C.
Easy drop off and friendly personnel, but small location not easy to enter or exitManuel G.
When advertising OK for 12" enclosed Motorcycle transport. the equipment should have proper hold down "D" rings they pulled out and almost lost the bike, luckily I had it on a front wheel stand, so no damage to my HarleyDaniel S.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.KARL J.
None. Keep up the good work!KYLE L.
Le client n'a pas laissé de commentaire.Stanly N.
Thanks for your serviceTERESITA G.
These guys are awesome. Professional. Efficient. Courteous. What more could you want from a U-Haul franchise store. FORGET using the lousy service down the road at S. Harbor Blvd.Philip W.
Le client n'a pas laissé de commentaire.Steve S.
I rent from your team about 3 times a month. I have to say the team in Garden Grove make it a very easy experience. I am very happy with them and will continue to do business with them.David D.
Le client n'a pas laissé de commentaire.Rafael S.
Le client n'a pas laissé de commentaire.JOHNNY L.
Excellent customer service with quick pick-up & return. Will definitely be back!TIMOTHY M.
Le client n'a pas laissé de commentaire.Ignacio F.
Le client n'a pas laissé de commentaire.JOSE M.
Good experience. Knowledgeable workers, no line, super easy to complete the transaction both in picking up the trailer and in the return.Joseph S.
Le client n'a pas laissé de commentaire.DONALD E M.
Le client n'a pas laissé de commentaire.Celia O.
Great service easy in and out. Thanks!JONATHAN F.
Le client n'a pas laissé de commentaire.VERONICA A.
Le client n'a pas laissé de commentaire.Lee D.
great staff! super friendly and helpful.JOEL A.
Le client n'a pas laissé de commentaire.toni G.
Le client n'a pas laissé de commentaire.Clinton B. | Expérience générale
Le client n'a pas laissé de commentaire.DMITRIY D.
Had to commute 20 miles out of my new address to drop off the vehicle and use an hour of time round trip. The original drop off location was changed day of due to â€œtoo fullâ€ to accept the vehicleJoshua M.
Le client n'a pas laissé de commentaire.LINDA P.
Le client n'a pas laissé de commentaire.William V.
Le client n'a pas laissé de commentaire.HAI T.
Le client n'a pas laissé de commentaire.garrett S.
Keep up the excellent customer service and support!Edward R.
Super quick for pickup and even faster for drop off. Couldnt get easier than this. MerciHugo T.
Le client n'a pas laissé de commentaire.Richard H.
Well personalJUAN Z.
Horrible experience, i was changed location without any notice. Waste of my time and money for ubering around.DAVID H.
Le client n'a pas laissé de commentaire.FERNANDO D.
Le client n'a pas laissé de commentaire.Gerzain L.
The store is great under sean 's management. The call center hold time is too.longHelpingothers P.
Really good place and close to the freeway and the gas station toJeovanna G.
Le client n'a pas laissé de commentaire.Philip W.
Le client n'a pas laissé de commentaire.RICHARD A.
staff is over work! Need to Hire more helpers during peak times! Seeing the Stress Level of employee and remaining calm and assisting all rush customer. Its excellent customer service!.. Location of going in and out Extreme Caution!! Due to Starbucks Opening Next Door.Danai M.
Drop off after hours was a bit of a cluster due to larger trucks blocking entrance and leaving no room to drop a trailer.STEPHEN W.
Shawn and all crew all times are having great attitudeLUIS G.
Everything was as expectedAlexander b. | Expérience générale
The assistance was more than adequate, I even had questions a few minutes after hours and the associate opened the door to help. I was a bit stressed, but all in all it was a great experience all around, he was informative, thorough, and clear. Merci.Alexander b. | Premières impressions
Le client n'a pas laissé de commentaire.Dianne S. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald V. | Expérience générale
Le client n'a pas laissé de commentaire.Dianne S. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly P. | Expérience générale
Excellent servicesergio f. | Expérience générale
Super easy, fast, convenient. Probably the only Uhaul be been to where they actually give you carts that are free of charge to use! Front desk was super cool.Jason L. | Expérience générale
Very goodsergio f. | Premières impressions
Great customer service and great prices, i recomend u haul to anyone looking for storageeziquio p. | Premières impressions
Sean and his team of employees for excellent and helping me with my dilemmas and making it a lot easier to handle them. Beyond the Call of Duty as far as I'm concerned I won't go anywhere else.Deanna F. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!