Évaluations des clients U-Haul Moving & Storage at Fall River at I-195

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Fall River at I-195

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Cindy C. le

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Make sure your inside of trucks r clean mine had cockroaches in it and I had to bomb it before putting my stuff in it and then called manager joe when I saw them to come see them before putting my stuff in to come see he refused and said he wouldn’t be able too that he could switch it with another one but I didn’t have time to do that only gave me a 10 dollar discount I have all the pictures and would like a refund on my devastating experience with uhaul

GLENN J. le

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Very positive experience. Customer Service representative was polite, professional and courteous. Her name was Amy! I initially had a few concerns and they were quickly resolved. Thanks, Glenn j

andrew f. le

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The left front brake caliper was squeaking and pulsing, the steering wheel could be moved left to right (about 30 degrees) without the truck changing direction. Scary!

Marcia M. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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I love the fact when I come through the door I am welcomed like part of the family. The manager Joe is so awesome. He has a way of making you smile early in the morning. He is far most the Best manager I have ever encounter at this Uhaul facility. Its nice to go there and he always welcomes me by my first name. As I feel comfortable to call him Joe. This review is all about Joe. But the other team players are nice also..I look forward to doing buess in the future. Thanks Mike.

Eli Calebe S. le

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recommend, fast and convenient

Jacqueline C. le

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Le client n'a pas laissé de commentaire.

vincent s. le

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very helpful and professional service

Ken M. le

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Another great experience with U-Haul! Thanks again

Joseph D. le

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Most excellent rental. Joe the manager took care to make sure the rental process was quick and we got a very clean truck. Thanks! Highly reccomend.

Ken M. le

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Great all around experience! Joe is very friendly and takes time to explain everything.

Robert L. le

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I don't think I would recommend ANY uhaul location to a friend

Paul B. le

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I requested a copy of phone call recording multiple times from representing and u-haul has still not provided this to me dispite the repeated requests I have made. U-haul has also charged me over $1,400.00 for charges which were not even my rental and apparently my only recourse is to go to small claims with the company as no one with uhaul will return my calls or reverse the charges that were not even related to myself. Please call me on my cell phone at (508) 930-4331 to discuss and correct this matter. Thank you, Paul Bisceglia

Tracy C. le

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The reasons for the below average rating: It was extremely aggravating that I had to take the pictures several times because every time they said they were uploaded and they weren’t. After a long ride and I just wanted to get home this took a long time to do. And THE most annoying part the key was too big to fit in the drop box so now I have to waste my gas and time and drive back to the U-Haul place tmw to drop off the key ??????

Scott P. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

shane C. le

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The inside smelled of cigarettes

Tania V. le

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Le client n'a pas laissé de commentaire.

Neil T. le

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Keep on keeping on.

Jane M. le

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Very personable and efficient young woman helped me.

Ewang A. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Jonathan B. le

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They took care of me.

Michael M. le

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Thos location is awesome and the management at this is awesome. Also the fine young lady that waited on me She offered exceptionally good service.

Ellen S. le

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We had a great experience, cargo van was clean, ready on time and the customer service people who set us up and checked us back in at our return were both helpful and well trained.

David F. le

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The gentleman who set up the service for me was kind, informative and very professional. It was such an easy process. The facility is clean and well maintained. Great experience.

Thomas M. le

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The people behind a desk was very professional explain to me everything the girl behind the death show me where the unit was how to operate the elevator and everything else that was very good at them

Joe D. le

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Excellent location to rent from. Easy to work with friendly staff, super helpful. They hooked the trailer up for me and had me on the road fast. Thank you! I will rent from here again, for sure!

albert c. le

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Le client n'a pas laissé de commentaire.

Tamboura C. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Awesome customer service.

Chante I. le

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Le client n'a pas laissé de commentaire.

Brian T. le

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Le client n'a pas laissé de commentaire.

Justin T. le

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Great people at all locations with U-Haul

William S. le

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Le client n'a pas laissé de commentaire.

Daniel D. le

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There was a flat tire on the 12' trailer which was re-inflated but eventually had to be replaced. The trailers should be constructed with a "V" front to lesson wind resistance. It was a chore driving 2000 miles pulling it.

zaire h. le

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Very helpful and accommodating.

Victoria D. le

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Le client n'a pas laissé de commentaire.

William C. le

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Pleasant St has always been the BEST store very good to see Matt Santos again will be back for sure

JAMES F. le

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Le client n'a pas laissé de commentaire.

MIKE F. le

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Great job in helping decide exactly what I needed

Dawn C. le

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Paul was a pleasure to work with.

KEITH M. le

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I am satisfied with the service that I got and would recommend it to anyone who asks.

jennifer s. le

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Le client n'a pas laissé de commentaire.

Dawn M. le

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The only problem I ever had was sometimes the elevator didn't work

Thomas S. le

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Le client n'a pas laissé de commentaire.

William L. le

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Le client n'a pas laissé de commentaire.

Dawn M. le

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Le client n'a pas laissé de commentaire.

Ryan C. le

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Your company she prorate when people move of the the unite early then the end of the mouth

Thomas L. le

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Le client n'a pas laissé de commentaire.

Keith R. le

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Fast and friendly service with good prices!

Alexandro D. le

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Le client n'a pas laissé de commentaire.

DEBBIE S. le

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Le client n'a pas laissé de commentaire.

Chuck S. le

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Check tire pressure and uneven wear on left front. On the whole all went very well

Lucille C. le

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Very helpful in correcting drop off point. Wirked well with me for stirage unit and couteous

Derrek B. le

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You're already doing it.

Zachary M. le

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Excellent staff. Professional and courteous. Facility clean .

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

mike s. le

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Le client n'a pas laissé de commentaire.

Summer D. le

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Cheryl was very helpful in the office and the facility worked out good for our needs. Tractor trailer accessible!

Dawn C. le

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Le client n'a pas laissé de commentaire.

david d. le

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I had stated to him i did not need or want the insurance that i had my own and as ussual i was in a hurry because i waa told it was a 6 hour rental and it being 115. He thwn said i had to have it back at 630 nedsless to say not 6 hours and still charged me for the insurance that i said no too and being the manger i would expect more from then upon returning the truck they take 10 dollars off of the 14.00 of the insurance and i hope he dose not hunt me down for any money

Robert S. le

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Person was very helpful

Netria H. le

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Great customer service

David E. le

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Good people polite and prompt excellent thank you

marjorie c. le

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Staff was very helpful and answered all my questions.

jay c. le

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Very convenient location

David E. le

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Polite patients good communication I would defently refer others

jay c. le

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Na

CLEMENT B. le

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No complaints.

Veneranda M. le

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Everything worked just as we would hope for

MIKE M. le

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I was there 4 yrs no problems at all. All stuff was in climate controlled unit. I am handicapped and on a monthly check. And I was informed that a late fee of 22.00. I was told its law now. Really!!!

BILLIE J W. le

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The staff was very friendly, and very helpful. Thank You.

Lindsay D. le

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This facility was the closest location that had the 26ft uhaul truck I needed. Overall I have rented from this location several times and each time I had issues returning truck & with storage unit

Delia M. le

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Very nice customer service

Leeann W. le

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I have a gift certificate that U-Haul would not let me get my money back it’s not fair and I’ll never use them again. Also I’ll tell the people I know to never get a gift certificate or use U never

Lisa Jay F. le

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Great place

Mary L. le

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The staff was very friendly, helpful and efficient. I had not used this location before, so I was a little concerned, but everything went very smoothly. Thanks!

Florentino C. le

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No comments

arianna d. le

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The uhual truck I rented on 9/29 was all messed up and I got the wrong size and had to go to a different facility and they were rude about the mistake

CAROL A. le

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Lost a unit to arson fire. You have cameras but not monitored. You moved remaining large locker into 2 smaller units, piled stuff on top of stuff. Snowblower on top of dresser added others property .

JAMES M. le

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This is an incredible staff and management ! They worked with me through an difficult period in my life. Completely supportive, compassionate, and professional. I recommend this facility it’s team!

BRENDA R. le

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The staff are a great people

marimar c. le

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El camión en malas condiciones no frenaba se calentaba el storage que reserve no aparecia en sistema y la empleada poco amable y nada profesional.

Shaun C S. le

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the little time I had the unit it was a good experience

Jerald B. le

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For new Storge units it’s a shame that there all infested with roaches and other bugs I was very happy I found them before I put my stuff in there but the employees was nice and helpful

Jordan S. le

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Wonderful service and friendly employees. I had no problems, but wished they were open a little later on weekdays, since I work long days. Not a deal-breaker by any means.

Ann Marie R. le

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I have dealt with the U Haul in the past and had a great experience and now with something going on in my life i need them back and i am sure i will have the same great experience

Jenna D. le

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Staff was rude when you didnt have your payment on time. They were quick to put their lock on your unit but took forever to take it off.

FRANK S. le

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It Was Pretty Expensive For The Unit.

Daryl A. le

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1st 2 weeks gate was broken.When "fixed" it had taken 30-45 mins of running back and forth 2 gate on 3 consecutive visits.I finally had enough and removed my stuff.The staff was terrible.Unsatisfied!

SERGIO B. le

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Fall River Manager was rude I paid 179$ for a storage for my 2018 Porsche Macan ! 3 attempt 3 difficult days after the new system the remote did not open the gate “ so I paid for locker have no access