Excellent Care I was treated like a Grandmother I am a Senior with health issues I was Treated very good Care Thank U-Haul for very caring Employees
donetta wCustomer Reviews for U-Haul Moving & Storage at Fulton Industrial Gateway and I-20
Testimonials From Recent Customers
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I just adore the crew on Fulton Industrial ! Very helpful and informative!! Ms. Daniyel is the best! Caring and understanding! Since I've relocated to Georgia and individuals I've encountered she by far is my Favorite person!!
Schronda C | Expérience généraleLocation rented out an UNSAFE TOW DOLLY. One tire was < 20 PSI (not obvious until loaded). One safety chain was too short to be released from the hook eye, and its mounting bolt was loose, not even hand tight. No inspection was obvious done on this equipment. Because of these shortcomings, I did NOT accomplish the tow for which I rented the dolly and returned it the same day.
CHARLES GNot a thing. Just keep up the good work and a good environment.
LINDA LFulton Industrial Complex is awesome. I always visit for all my needs.
DONZELIAH C | Expérience généraleI'm bad with remembering names but, the lady who took care of me who loves purple was awesome and we had some fun talk about her love for purple and the experience was so straight forward and nothing was unexpected. Will gladly go to this location when I move again.
Neil GThank You for being UHaul!!!
Teresa P | Expérience généraleKeep up the good work
RAYMOND GThe staff at this location are very friendly and knowledgeable about the business. Danielle is a sweet well mannered young lady, and I honestly don't know how she doesn't go off on some of the billigent customers. I was in there today, when a customer was getting loud for no reason at all. I know I would have handled it differently.
Tina JBe careful of the charges being made on your card. I was charged $826,39 for a local move that was only about 12-15 miles. When I reached out to customer service about the charges, I was told that I was charged because I went over 900 miles. After checking in, I was told that I would receive a receipt to my email, which I never received. I will never rent from this location again.
Sherri PThis location has the the customer service.
Eric SKeep it professional
JEROME BNothing to report at this time.
Horace MThis is best served I ever had with U-Haul I am VERY PLEASED
Clorise PDanielle provided great customer service to all that came in the store.
Leslie MDanielle done an awesome job explaining to process and offered excellence customer service
DOUGLAS Hvery friendly staff! They went out of their way to help me.
david tThey are get people at this location. The best uhaul place ever!
Bradley MKeep up the fantastic job that you're doing.
Cynthia MAlways great customer service especially Mrs Danielle at the Fulton industrial Blvd location
Robert EJada is always amazing.
Akuawana S | Expérience généraleI appreciate the compensation for being inconvenienced on my initial reservation. The rental at the second location was in good condition and made our move so much easier.
OMAR Kmotor vehicle equipment felt a bit unsafe due to the driver door that allowed alot of air to enter the vehicle. This gave the feeling of a loose driver door.
Keeron SGreat customer service she was by herself but she was handling business I love this location
Tabitha JThe manager and the assistant manager were quite pleasant to deal with
Michael KEquipment work fine. I was able to tow my vehicle with no problems
Dennis GQuick and great customer service. I wish that I would have gotten my agent's name. She was very knowledgeable and efficient. I will DEFINITELY return. I have used other locations but this by far was the ABSOLUTE BEST!!
Katoria WThe folks at U-Haul Fulton Industrial Gateway are awesome!!! Will never go to another U-Haul here in Atlanta!!!
Anthony CVery Smooth and Easy, the lady who help us out was extremely informative and nice.
MICHAEL T | Premières impressionsHorrible experience, unorganized, driver door didn’t close properly.
Kimaneisha FThe ladies who work that facility was very nice professional and knowledgeable about U-Haul..Will use the again
Chanel EExcellent customer service. Greeted and referred to by name during the entire process. Professional, friendly, and efficient. Absolutely the best UHaul experience I have encountered.
John K | Premières impressionsThe gentleman that took care of me this morning was courteous and accommodating
curtis bAwesome service
Marvin WNothing, this location always provides great service
Kamar BWhen I first arrived at the time off my appointment my truck was not there. Then complications with getting insurance on the items. They did not have enough of the furniture pads I ordered although I put the order request in over a weeks prior. The guy attending to me was eating while I was trying to check in. Just chaos.
Jiahna FNeed the rest of my money because I di the go over .
David NExcellent services
JEANELL Onothing its clean and good. closer to a gas station would be great.
CHRISTOPHER GOur original reservation was for South Cobb Drive. When we got there the equipment was not there so they referred us to the Fulton Industrial Location. They were very helpful at both locations.
Hoyt DThe app wouldn't let me "Return" the truck and I was unable to locate the key drop box, other than that, this whole experience would have been perfect
Karla JVery good experience!! Only hiccup was the app not allowing me to return the truck but other than that very pleased!!!
KARLA J | Premières impressionsThese are some good ppl at this Location I will recommend them everytime!💯💯💯💯💯💯
Saundra DDanielle the store manager was very professional and tentative to my needs. I've had storage units for well over 30 years and this is by far the best experience that I've ever had!
Tracey M | Expérience généraleTerrible customer service. My agent was rude when I came in and rude when I left. I get this survey; but I still haven't recieved anything letting me know what my close out coat were. This is horrible
DIARRA PStaff was cool and professional.
James KMy check-in process was easy and I was able to get the truck I reserved in great condition. I will be back and recommend to all my friends and family.
Kelly MThis is a very professional location . I've been in management over 40 years . Danielle is one of the best managers I've ever seen . She acknowledges customers and has her eye on everything that is going on , a rare trait with today's managers
DAVID YDanielle was incredible and very helpful to us, also witnessed her going above and beyond for a customer over the phone.
CHELSEA P | Premières impressionsThe employees treat you with respect and they are very professional
jerome BExcellent service à la clientèle
Y Dcomplete chaos
jasmine wThe entire crew were above excellence!! Very knowledgeable, friendly and most importantly professional. Eddy and Danielle...just to make sure I have the correct names....the worker that originally helped me ..the worker that took my complaint & the general manager....All handled everything above par珞
JENEARE PWaited an hour to get truck...
CLINETTE R | Premières impressionsLove their customer service throughout the Uhaul.
Charlene BIt's all good
jerome BEverything was great. Product, staff, service
Chakrakody SWell,As I noticed several things wasn't quite right. There was a turning signal lantern almost falling off the vehicle that I immediately reported the inside was wet and certain on the console there was dirt and ashes water in the pocket door on the driver side and etc.
Jerry MA report of the truck was stolen from me at the U-Haul station by a none authorized user on October 31 2023 & was recovered by Cobb County Police on yesterday January 23, 2024 with the suspect who took the truck was still in possession of the vehicle!
MELVIN HEverything was good, I needed to extend my rental a day. Everything went smooth thank you Jada N everyone else that assisted me. Appreciate you!
Alisa GThe staff is very friendly and very knowledgeable about their equipment. I always feel very appreciative when I come there. I would only rent from the Fulton Industrial location.
Tina JThe Sunday staff take care of business very friendly from the ladies that work in the office to the guys that work outside I love the Sunday crew thanks
JESSE A | Expérience généraleBathrooms were usually dirty with no toilet paper or hand soap.
SHYDRIA W | Expérience généraleThe staff at this facility needs more training. Always a long line even for mobile pick ups
I'Esha A | Expérience généraleStaff did not inform me of access doors after hours at move in, did not like the space given. Sliding doors locked eatly on several occassions preventsing me from accessing my unit.
Vickie S | Expérience généraleI been dealing with U Haul all my life and this is by far the best staff. Very nice and helpful , Danielle never failed when I needed her assistance. Before moving out the staff was very helpful with everything i needed. I'll recommend this U Haul Storage to anyone. Thank you for everything
ANDRE M | Expérience généraleGood customer services
Havel W | Premières impressionsI would like to say Jada went above and beyond for excellent customer service in my time of need. I really appreciate her assistance
Soneya F | Online Move InMy overall experience was amazing. Wish I had known more about special access ahead of time and people are nasty so I know it wasn't the team's fault that it wasn't always clean. But if definitely rent again.
LATHESAU C | Expérience généraleThe manager and staff were very accommodating and helpful. I loved them all. I will definitely recommend this particular U-Haul location mainly for the customer service. The units were also very clean and I had no issues at all. Will use them again in the future for truck rentals and storage.
LaTasha G | Expérience généraleThe U-Haul team at this location are awesome. Professional and entertaining at the same time.
Yolanda M | Premières impressionsI wouldn't recommend this to anyone because look like every month my rates went up on my storage unit
TERRY P | Expérience généraleFrom this point on I will ALWAYS choose this location. Danielle and her staff were very helpful and professional. Her store is an example of what ALL U-Haul stores should be.
KAREN G | Expérience généraleI needed a 90-day rental for some of my stuff and they had the perfect small room. I was going to upgrade to a bigger storage room however, the pricing was a little high. The facility was always clean and I never saw any bugs. The staff was always busy but they managed to keep you laughing in the midst of chaos. I managed to transfer my stuff to another facility with public storage and I am somewhat regretting it. The comparison of the 2 is that the new place has limited hours and one other issue. I will see how long I will tolerate things there. If a special for a 10x10 comes open, I might bring my stuff back over to this location.
Christine D | Expérience généraleThere was a worker that gave my sister a hard time so I had to end up going in and applying for a unit.She had a low curly cut and I did not like the way she was treating us. She also made us get Insurance when online it said we didn't have to have insurance, she was also on her phone not paying attention and worrying about at home problems. If I'm going to have a unit here I would like her not to be there and or service my unit or me due to her attitude problems
angel d | Premières impressionsthe bottom code reader didnt work to let me in after hrs i had to walk around to the front door to get in every night i went over there
DAvid R | Expérience généraleMiss Danielle Was Very Professional and helpful to me, and very informative about the location, with deals and promos. She made sure my experience and transaction was 100 % until i walked out the door, also the gentleman working alongside her was very nice and helpful to me as well. Highly would recommend this location.
BRUCE M | Premières impressionsThe entire team was helpful every time we spoke to them. The facility was spotless, including the restrooms! We would recommend them to anyone we know! Clare M
Clare M | Expérience généraleThe girl that checked us in with big braids was very courteous and professional but friendly .. treated me very well
Quenita M | Premières impressionsDanielle McFarland is antagonizing, disrespectful, and a liar. She allowed her pride to provoke us and escalate the situation. She needs to be fired. I have already contacted a lawyer. I will be pressing charges and suing.
Lanayjah S | Expérience généraleIt's very hard to call the office they put you on hold and never pick back up. Other than that I would use the facility again.
KENNETH d | Expérience généraleVehicles parked in a non orderly way. All over the yellow stripe in places.
Kenneth H | Premières impressionsAlways very helpful
Theresa M | Expérience généraleThe only thing I don't like about this storage is the fact that the actual units has no light in them. You can't see anything when trying to go through your stuff to locate items. Other than that, everything else was fine.
Martavia L | Expérience généraleGreat Staff! Very Helpful!
LEONTES L | Expérience généraleAll of the check-in staff was amazing and nice.
JENNIFER W | Online Move InThanks for the location and staff
Marcel J | Premières impressionsOverall a happy experience. There just weren't any small units available. So it was too expensive for the bigger size. I had to find something smaller and cheaper.
YOLANDA B | Expérience généraleThe staff is very rude and very unprofessional
Saundra H | Expérience généraleif you need some more staff, I need employment
KEISHA G | Premières impressionsAn excellent staff..l had a mild stroke, was unable to pay my storage fee, during those months, and being on a fixed income, l was having problems maintaining my amount due..The manger at this locations was able to help me securely get my family photos, important documents, and personal items secure, and safe...Thank You for being my God sent Angel...lm forever Greatful..♥️
AUDREY M | Expérience généraleVery Friendly and helpful
KENNETH d | Premières impressionsA1 credit love it. It’s a smart thing that U-Haul has transform into love the changes 100.
cynthia h | Premières impressionsExcellent customer service delivery from first point of contact through the process in customer delivery-! I went in person to the facility and was not disappointed .
Loylyn J | Premières impressionsI would DEFINITELY recommend U-Haul storage on Fulton industrial by hwy 20 the staff was present mannerable and informative happy to have done business with you😊😊😊👍👍👍
SHARON B | Expérience généraleEverything went very well at this location your representatives were very mannerable and knowledgeable I appreciate my experience with them they are a great staff👍👍👍
SHARON B | Premières impressionsThe units could be cheaper, I am paying double for the same size unit in Tx!
DONNA W | Premières impressionsThe customer service reps have shown great patience and understanding. They have helped us cope with the stress of moving.
JAMES H | Expérience généraleI loved everyone
DEBORAH H | Expérience généraleEveryone at this location is great and attentive.
Day R | Expérience généraleVery professional staff
Eric W | Premières impressionsDanielle was excellent
TERRY P | Premières impressionsThe manager has a horrible attitude and her customer service skills suck the facility is very clean
Armoni F | Premières impressionsThe staff was courteous, kind, and professional
TERRENCE M | Premières impressionsWhen will I receive my refund?
forrest j | Expérience généraleGreat move in and out experience. I loved the in and out access as i utilized the unit after work.
Dennis J | Expérience généraleWe had run into a couple of issues with getting the correct unit (the websites fault) and their team went above and beyond to get us a unit that fit our needs and ensure that we were all set. Their team is amazing and so caring. Shout out to Edey who helped us every step of the way and Danielle who helped go above and beyond. We appreciated everything you all do!
KAYLA M | Premières impressionsTo whom it may concern, the manager at Fulton industrial blvd. I. Atlanta ga. her name is Danielle, she is very kind and patient, please give her a raise ! I've been a client with uhaul for almost 2 years and she's been very helpful to me Thank you
Irma C | Expérience généraleGreat experience 👍
NICOLE H | Premières impressionsThank you for all your help and care.
VALERIE B | Expérience généraleMy experience with this U-Haul Location was great. Very nice staff and clean place. The only minor issue that I had was a small leak in my unit.
Colin R | Expérience généraleI liked the staff They was professional
Gale M | Premières impressionsDanielle McFarland went above and beyond to accommodate us . Excellent service
Antonio B | Premières impressionsToo much money and the storage was not big enough for the price I had to pay
Harvey W | Expérience généraleDanielle the GM was very friendly and amazing. Reggie escorted me to the location of the unit. During my walk Reggie was an extreme gentleman and very informative about the facility.
MELISSA S | Premières impressionsThe people there were very friendly and nice and polite i would recommend them 5 star service
EDDIE S | Expérience généraleExcellent service à la clientèle
Vannetto B | Premières impressionsStaff was very supportive and polite will recommend to my family and friends
Shernanda W | Premières impressionsThe staff at this location are so helpful and personable
Erik K | Expérience généraleStaff and efficiency make all the difference. They are the best
Zannie J | Expérience généraleThe whole crew made me feel welcomed!
APRIL S | Expérience généraleDanielle are always available to answer any questions, concerns . Always kind and willing to help
Rayvonne V | Expérience généraleI was very happy
Isaac C | Expérience généraleMade the move easy and convenient. Thanks U Haul!!!
Teresa P | Premières impressionsGreat job team
Stuart J | Premières impressionsEveryone that I encountered was very helpful in my moving out day. They seem like that they were happy to be working there.
KIMBERLY D | Expérience généraleThanks they were helpful
Towanna G | Expérience généraleSee Ya again one Day
Terrill T | Expérience généraleStaff was wonderful very helpful kind and patient they made my experience awesome I really appreciate everything they help me with.
Tineke M | Expérience généraleGreat service!
Renalda D | Premières impressionsExcellent service à la clientèle
Jeff j | Expérience généraleBest fast efficient effective professional well-run very clean phenomenal customer service the manager there runs a tight ship. l I loved it
Denise C | Expérience généraleThe manager is on top of her facility. Great doing business with them. Unfortunately had to get a closer facility to locust grove and Ga traffic if not for that I would still b there.
Lakesha B | Expérience généraleI had a 3rd floor unit it was always HOT! First floor was cool this would fool you and when I went to the third floor very very hot and muggy.
ANNETTE W | Expérience généraleThe company is not customer friendly. I checked out with 22 days left on my month's rental. I vacated my unit early and will not receive a partial refund. If I didn't pay the monthly fee I would have been locked out . Is this policy fair to the customer? NO!! I should receive money back because I'm sure the unit was rented immediately. So U-Haul got paid twice for the same unit. Please respond to my comments.
Daphne D | Expérience généraleEverything was GREAT !!!!
Kashmere K | Expérience généraleGreat customer service Myron and Dee where great
Jeff j | Premières impressionsFacility is very nice, but not affordable. I know staff has nothing to do with the prices.
Tonia C | Expérience généraleThe facility was conveniently located right next to I-20.
MICHAEL B | Expérience généraleOnly reason I'm giving this place below is because I received multiple letters and I received one last year stating my things were auctioned already and then to find out this year my things were still in the unit. I had moved out of state and didn't bother because I had received that letter last year. So I moved and bought new things thinking my items wasn't available but to my surprise this year it was. I talked with a representative about this situation and she didn't seem to care so I just left it alone. Then my things was sold with no costs and left me with a balance which I think isn't fair or accurate if they sent me a letter last year saying my things was already sold. Wouldn't suggest this storage to my friends or family. Felt like I was robbed and played for a fool.
Bobby J | Expérience généraleI found a great spot for my items
NICOLE H | Premières impressionsThe Staff was wonderful!
Joan P | Expérience généraleI love the people on Fulton industry they are very friendly and outstanding
DELLA C | Premières impressionsOne of the employees had a bad attitude. They was about to refuse my service while I was settling my reservation
Brandon C | Premières impressionsThe storage hours should be longer and with security.
ashonique h | Expérience généraleThe staff is great. Friendly and efficient. I would definitely recommend
Trishelle J | Premières impressionsDanielle, the General Manager was extremely friendly, welcoming and knowledgeable and facility looked clean.
Debby S | Premières impressionsI always prefer to use this location and will continue to do so. The staff is always very friendly and helpful. So glad the location moved from the location, definitely an upgrade.
TURKESSA S | Premières impressionsThe manager Danyelle was very helpful and very friendly and very professional I really felt like she cared about my situation. Kudos Danielle
David T | Expérience généraleExcellent experience in unfortunate circumstances
kisha f | Expérience généraleThe check in experience was great. The employee Edith was very helpful with the process, and answered all my questions.
Virginia W | Premières impressionsI was randomly denied access to building one night and the hours of operations could simply be 24/hrs with it being a secured access building but besides that I had no complaints
kelcey i | Expérience généraleCustomer service is great!
Ammie F | Expérience généraleThe manager and Dee Dee were very nice to me. The manager even went above and beyond to handle an misunderstanding with the guy worker there, he needs to improve on his customer services skills. I would definitely rent out a storage from them again and also a uhaul truck. The place was always clean and well maintained. Great location and reasonably priced
Emily W | Expérience généraleStaff was awesome and so helpful I enjoyed my time with them
Tineke M | Premières impressionsThe employees there were fun and helped me with all my needs.
DELPHINE K | Premières impressionsGreat Service and would stay again if needed.
Dwely W | Expérience généraleEverybody was so friendly and helpful. One gentleman found my id and debit card that had fallen out of my pocket! I'm glad he found them. They made my moving experience easier and more affordable than I had originally realized. Thank you for all the help and the friendly assistance from the employees.
Gina C | Premières impressionsI THINK YALL SHOULD STOP CHARGING PPL FOR A WHOLE MONTH,WHEN THEY ONLY USE A HALF OF A MOTH,,WHY NOT PRO'RATE IT,,EVERYBODY IS HURTING N THE POCKETS?? 😡 😡
Robin C | Expérience généraleThis is the best Uhaul ever… and I've been to a couple - the staff is amazing and the access and location is convenient. The equipment is clean. Appreciate this team fully!!! Thank you!!
Jacinta C | Expérience généraleThe helpfulness no of to be staff makes it above average.
Anita J | Expérience généraleThe mgr Danielle and her staff are extremely professional and go over and beyond to assist the customer's and make your visit and transactions as smooth and pleasurable as possible. Would definitely recommend this facility to others because of the mgr and employees. Extremely helpful and attentive to their customers.
Aujon m | Premières impressionsI would like to say thank you for accommodating me, while my items were in storage. I will use your business, whenever there is a need for me to store away my things. Thank you for a well kept space. Mrs I Williams
Iona W | Expérience généraleVery nice and helpful staff! I lost my mother and the staff made sure I received help at the last minute to get a truck and also storage. Thank you team excellent job.
DYWAN C | Premières impressionsBest Uhaul location ever !
Dareicia T | Expérience généraleThank you so much Danielle she is very helpful and sweet
Shantavia M | Expérience généraleEvery one was so helpful they treat me so kind like i was there Grandmother i felt so safe here everybody was just wonderful i am going to tell every body i know to come here
donetta w | Premières impressionsHad to get my things out. Storage went up 10 dollars. Didn't understand WHY???
sandy v | Expérience généraleStaff made sure you are happy with your rental choice. Excellent customer service!
AVERY J | Expérience généraleThank you for being so understanding with my crises. I hate that I had to pay for a whole day that I was unable to utilize my truck because someone drove out of town with my keys and purse. But the staff communicated with me and extended my day. Thank you so much!
Paula G | Premières impressionsI wanna give a BIG THANKS TO DANIELLE MCFARLAND, KENNY, QUE, you guys are the best. I appreciate your customer service and your willingness to go the extra mile to accommodate all of my moving needs. THANKS SO MUCH AND MAY GOD BLESS YOU ALL AND PROSPER YOU ALL!!!!!!!!!!!
Dquilla h | Expérience généraleDanielle was very helpful when I first contacted Uhaul for a storage unit.
Patricia M | Expérience généraleI saw a few roaches and bugs on the floor when I moved in but I don't think any were in my unit. I was worried about my stuff being there because I didn't want to bring any pests home, but I think management said they sprayed and eventually I did not see any bugs anymore. Other than that, the staff was very very friendly and courteous and helpful and they all made sure that my concerns were taken care of. I would definitely recommend this facility to a friend.
KRISTEN F | Expérience généraleDanielle McFarland is my #1 Quality Customer Care Service Manager. She is very professional, efficient and respectful (which is hard to find these days). Thank you so much for choosing her to service the Fulton Industrial Blvd site. We need more like her and the quality she provides to the customers, thank you so much Ms McFarland!
JUANITA J | Premières impressionsNeeded access to bigger door
tamika b | Premières impressionsOnly thing is it doesn't seem to be temperature controlled. We moved out of life storage the same day. Life storage was way cooler on the inside. I will stop by later this week to double check.
Brittany B | Online Move InI will never rent it still hurts at this location
Clayton S | Expérience généraleThe reason We can't give an excellent rating is because We were locked out of our unit even though we had paid for the month. Emailed the manager regarding the issue, never heard back. When we signed up for the unit no instructions, nothing was told how to access the unit to prevent the alarm to go off. Every time we went to access the unit the alarm went off even after we were finally told we were to put in our code. Actually that happened with everyone. Communication was lacking.
PAUL B | Expérience généraleI would definitely recommend.
Adriana W | Expérience généraleNeed to hire new staff that knows the true meaning and importance of customer service. There's always a line and the workers seem confused or unaware of what's going on around them.
Loretha L | Expérience généraleThe staff was Great !!!💯💯💯💪🏾💪🏾💪🏾🥃🥃🥃
PORSHE S | Premières impressionsThe U-Haul representatives were welcoming, professional and efficient. The entire process of renting a cargo trailer and monthly storage unit was pleasant, economical and met all of my storage needs!!!
melvin r | Premières impressionsDanielle provided great customer service and super helpful!!
KIPP M | Expérience généraleDaniel was very fast and professional.
Alfreda R | Premières impressionsDanielle was by herself. The store was super busy. But she remained calm, professional, and handled each customer.
Shuanta B | Premières impressionsfacility can used some more moving carts/dolly.
Anthony P | Premières impressionsDanielle is the epitome of customer service she needs to be in upper management immediately so other locations can learn from her leadership
KEJUAN H | Expérience généraleThank you Ms Danielle
FLORENCE C | Expérience généraleThe manager was short staffed! But she was professional and knowledgeable on everything that needed to be done! She was multi tasking 3 customers at one time with a smile ! She took care of ALL OF US! Thanks Danielle
VICKI C | Premières impressionsStaff was very professional and helpful.
EDGAR C | Premières impressionsI have used this particular site several times for storage and Uhaul rentals and they have always provided great service!
JEFFREY B | Expérience généraleDanielle was very helpful, she even provided her personal cell phone if I needed further assistance.
Patricia M | Premières impressionsMs. Mc Garland and staff are very professional and courteous. Thank You!!!!
Gary B | Expérience généraleGreat experience. Mrs. Tracy was quick and helpful. It would be amazing if you had numbered signs on the walls in the storage area to indicate which directions the numbers flow in because it's easy to get turned around in there and end up lost since they don't flow consecutively. It can be rather inconvenient to waste time running around trying to find your way. Other than that improvement I'd definitely recommend this location to others. Also I hope they locate the round locks soon. The temporary lock they gave me is definitely not as secure.
Timimah Y | Premières impressionsYou need to be able to access this facility after hours. Also the unit I reserved online does not exist at this facility - please make sure your online reservation system actually reflects what units are available.
Charlotte S | Premières impressionsGeneral Manager very nice and helpful.
Gary B | Premières impressionsThere was a lady and young gentleman that went over and beyond to help us even stayed after there time even though they clocked out they didn’t stop until I was completely and for that alone y’all need give them people a raise 🤷🏾♂️ Thanks again
Dnisha J | Premières impressionsSaundra Robinson Doss was very helpful and had excellent customer service. Very personable and made this process very smooth for me.
Carolyn C | Premières impressionsI drove 10 hours and when I arrived to the unit. The person on staff left early before 5 and I was unable to get in. I called multiple numbers and no one was able to help. I hired movers to drive from out of town and pack my things only for them to drive another 4 hours with no access. There was no access code to get to the level my unit was on. Now I have a uhaul full of things and no help to unload. Worst experience ever !
Brittany G | Online Move InExcellent service à la clientèle
TAVIUS A | Expérience généraleShould be available after 7 pm to access things in storage. Other than that everything was good , staff was respectful and friendly .
Bianca M | Expérience généraleBest facilities so far bar none
William A | Premières impressionsThis facility was great. The only thing that wasn't was the hours. Working people have a hard time moving in or out between 7am and 7pm. We had to actually take off work to do what we had to do during these hours.
Brian T | Expérience généraleGreat staff,nice and helpful Mrs. Saundra, Maurice, Danielle and another young man.
Sandra M | Expérience généraleNo issues, thanks.
Jerica S | Premières impressionsThe manager that was there was super helpful and friendly along with all of the staff that was there working and able to handle the high volume business that was there on an extremely busy day and this location was the best experience I had throughout this entire Uhaul experience
Erik K | Premières impressionsDanielle is always great but the men in that facility are the rudest people I’ve ever met
India G | Expérience généraleThe employee was really friendly, knowledgeable, and attentive.
Kashmere K | Premières impressionsThe manger Danielle was great she didn't realize that she was helping a family me,my brother and my daughter. She was great and really understanding. Would tell everyone about the great service she gave to my family.
KIM S | Premières impressionsThe staff is amazing!!
Nicole C | Expérience généraleLoved trying storage for a free month. Easy to use and get stored.
angela o | Premières impressions0
Joan P | Premières impressionsRude staff and the storage hours are inaccurate. Got there and they wouldn't let me load my items because they said they close at 7 but the reservation said 10. Waste of uhaul truck and my moving company.
Rolanda S | Premières impressionsIt was very busy. The employees was way too late back.
KIMBERLY D | Premières impressionsDanielle had it going on. She was taking care of three customers at one time. She was quick about it but thorough. A great experience
Brian T | Premières impressionsCustomer friendly, but it took the employee about 30 mins to get me checked in after I did an online reservation. That was the only hiccup about coming here I was pressed for time and seemed the employee needed more urgency.
Bobby J | Premières impressionsCannot access unit after hours yet but once everything is in place, this will be a nice storage. I did have one problem but Danielle handled it very professionally and courteously and all is well.
Althea A | Premières impressionsThe staff at this facility is very friendly and above nice. They go above and beyond with there customers..I will recommend this facility to everyone...
Roberta H | Premières impressionsAccess hours doors are terrible.
Andre G | Expérience généraleMerci.
DENEVIA C | Premières impressionsStaff full of Righteousness
TYLER M | Expérience généraleThe staff are awesome and helpful in every way!
Sherry L | Expérience généraleCould explain the contract better than what was displayed.
veronica m | Expérience généraleDanielle McFarland has to be one of the best customer service representatives I've ever worked with. She was personable, professional, effective and really helped me and my husband out.In fact, after she gave us our paperwork, I noticed her card said "team member since 2012" and I told my husband how I thought that tracked b/c she was obviously so good! Please, give this woman a raise!
Stephanie S | Premières impressionsThe staff is very nice, professional and courteous.
Amelia H | Expérience généraleMrs. Danielle is an amazing employee and sales person. She always help when I have a concern
Pearl L | Expérience généraleMs. McFarland is so sweet and she make sure everything good with you. If needed again I would come back here❤️
Sakela T | Expérience généralevery friendly staff and helpful
Amelia H | Premières impressionsOwner did not file autopay even after I filled out the paperwork in front of her, so I got changed with a late fee. They keep sending late payment emails even after I cleared the matter up. The doors rarely open. They never answer the phone. In fact, every time I go in the phone doesn't ring leading me to believe they turned it off. They don't answer the coms at the storage doors when they don't open. They claim it's broken but never fix it (it's a brand new storage facility.)
Kendall W | Premières impressionsExcellent service à la clientèle
robert m | Premières impressionsEveryone
Pearl L | Premières impressionsDanielle and staff were very friendly, helpful, knowledgeable, and professional. It was evident they enjoyed their jobs and I was thoroughly impressed with their high level of customer service. Outstanding experience and super job by the employees!
Renata S | Premières impressionsThanks alot for the help with my unit n for being so kind..
Dwight J | Premières impressionsI love Danielle.....she's amazing. They have a courtesy moving roller cart.... I had so many big boxes and bags so using that particular rolling cart i was able to unload my things from their uhaul truck into their shortag storage in no time. Thanks so much.God bless
Santana N | Premières impressionsDefinitely satisfied!
Kristen L | Expérience généraleAmazing Team, Went above and beyond to get boxes scheduled on time. When movers flaked, they were on it immediately to resolve and help find other movers.
ALINA R | Expérience généraleAmazing Team, worked well to communicate and accommodate mine and the movers needs.
ALINA R | Expérience générale