Évaluations des clients U-Haul Moving & Storage at Garey Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Garey Ave

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Patrick K. le

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Le client n'a pas laissé de commentaire.

Sonya B. le

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Air conditioning did not work in truck.

Dan H. le

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Only one guy working the yard. Everything else was pretty good.

Kenneth S. le

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Everyone was helpful and kind. Thank you!

Louise D. le

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Friendly, professional and helpful

Christian C. le

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Le client n'a pas laissé de commentaire.

Lenny M. le

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I was charged for two packs of blanks (1 dozen) and never recieved them.

Nathaniel M. le

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Le client n'a pas laissé de commentaire.

Larry P. le

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Le client n'a pas laissé de commentaire.

Arthur H. le

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They were real courteous and very helpful and pleasant to work with

Vanessa T. le

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Everything worked seamlessly. The service was top notch! I worked with a guy named Isaac, and he was smart and professional. I would absolutely work with them again!!!

David C. le

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Le client n'a pas laissé de commentaire.

Danny M. le

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Le client n'a pas laissé de commentaire.

Enrique C. le

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Le client n'a pas laissé de commentaire.

David L. le

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David was very pleasant and helpful an asset to your business.

Susie R. le

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Le client n'a pas laissé de commentaire.

Harold O. le

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Two of my TVs were damaged upon arrival

Anthony R. le

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The two employees present did the best they could under the circumstances. The circumstances were that the location was understaffed and there were problems with the online appointment system. I was informed that they hadn't had time to clean the truck I'd reserved and that I would need to repeat the online process (which took about 30 min. the first time) while in the store due to unexplained glitches. In the end, my move was delayed about an hour.

Tyra W. le

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I would have repainted the truck I rented, a ten foot truck, due to graffiti on the side of it. Interior was rather worn also, ripping upholstery on driver seat. Staff was great inside and outside at this location, they always are! Thank you.

Benjamin P. le

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Le client n'a pas laissé de commentaire.

Rosetta L. le

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If I could give a rate of less than a one star I would. Issac Gonzales (Garey Ave, Pomona, CA) was extremely rude, and refused to rent me the Cargo van after I reservered the vehicle for a local move, less than 6 miles away! Suggested that I rent a cargo van in Bakersfield! After I tried to provide proof that I currently lived locally he refused to work with me. I was forced to rent a larger vehicle from the same location and was charged a higher price. Worst experience I have ever had! I will never rent from U-haul ever again.

David R. le

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Keep up the good work!!

mitchell s. le

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Jesus and David were helpful as always.

Carol B. le

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The air conditioner did not work, when checking the vehicle back in and the U-Haul employee was told the employer made no comment, no discount or compensation offered.

Eric P. le

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The staff was the best

Catherine M. le

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The online form asked for phone # and I put down my landline. It never specified the need for a cell number. As a result, I did not receive the text messages so there was much confusion at the location. Also, instructions for recording previous damage by use cell phone was unexpected and unclear.

Janice W. le

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Great service, trailer was great hauling experience

Jon S. le

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This was not to be where I picked up the truck, nor was it the time I was supposed to pick it up. The location on Foothill in Claremont did not have the truck ready for me at the locale or time agreed upon by text and by phone. Allen at UHaul arranged for me to get it at this new location an half hour later.

John G. le

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Manager/Owner was extremely helpful. We travel for business selling semi precious jewelry at special events such as County fairs and we recognize and appreciate excellent customer service.

augusto R. le

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Le client n'a pas laissé de commentaire.

Catherine D. le

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When arrived - the 1st truck had the ABS light on - Returned it. 2nd truck was extremely loud ( the back of the cab didn't seem like it was attached). It needed a transmission overhaul, it would change gears all by its self... like down shifting. Over all it got the job done, but felt like it used way more the gas than needed, we did the math averaged about 10mpg mostly on freeway driving.

Jonathan W. le

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Great service, from beginning to the end. All employees were courteous and polite. Technology made the whole experience quick, easy and worry free. I was happy to be in and out in minutes.

Bassel H. le

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Le client n'a pas laissé de commentaire.

Lorraine m. le

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Everyone at Uhaul was very helpful and storage unit clean and secure. The young man helping me with my storage unit rental was professional and thorough. A good experience all around.

Shadi A. le

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Yes, very nice. Very very nice. Twice as nice. Make that three times as nice. How many nices is that? I lost count, but its still pretty nice.

Angela D. le

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Very very bad bugs there like a lot I had to throw alot of my personal belongings away due to the bugs

Rosie V. le

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Very good Tony help me a lot.

Salina a. le

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very busy, but still staff was helpful and very polite

Mary Kay B. le

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After all my problem , I found a wonerderful manager who helped me so much.

Art D. le

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all good

Teddy G. le

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the customer service was great. They took the time to explain in detail how things work and gave me the best price. I will continue to do business with them.

ALEJANDRO G. le

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I never have no problems !!

Mary Kay B. le

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They were nice an helpful. U haul kept sending to uhauls not close to the address I was going too. Plus i need a copy of my bill Thank you

Kristina H. le

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great service, nice people

Anna N. le

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Thank you! The transition from another U-Haul facility in Riverside Ca to yours was an easy one! I had a storage with you for 2 years and my unit was clean.....no visible animal dropping at all!thanks

Lucas H. le

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Ira was extremely helpful and answered all of our questions. This is by far the best experience I've ever had with a moving company. Would definitely recommend to anyone.

Eric W. le

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Excellent customer service! Thanks!

ALEJANDRO G. le

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Good people ,good service !

Prashant t. le

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My move from Michigan to California went stress free. The delivery guys that U-Haul arranged at California were also awesome. This is one of the cheapest and best quality long distance move.

NANCY R. le

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Marco's crew is always professional, knowledgeable, and helpful. Even with Marco not their, David is handling business!!! Sincerly, Nancy Reyes Frequent User

Beth W. le

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All staff are courteous and friendly. I have always had a very positive experience and feel well taken care of.

Johnny V. le

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Very poorly designed center All large units were in back of facility VERY tight corners to get to unit & low unit door heights -Our 2 couches were ruined to getting to the unit

FRANKIE O. le

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Great help

mitchell s. le

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I received superior customer service for my rental space at U-Haul Moving & Storage at Garey Ave from both Marco (checkin) and Joshua (check-out). Even though lines were long, the service was quick.

erin r. le

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David was amazing , very kind patient and helpful he was just great

charlene a. le

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Unit had not been swept but otherwise fine. A mistake on the contract was caught but did not get a full copy of the revision until I asked. This seemed a bit odd to me. Otherwise, it was great

justo g. le

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no comment

JULIANNA M. le

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Very nice employees and helpful

Mark P. le

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It was convenient and accessible when I needed it

SHAMEICA L. le

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Thanks for everything God bless

Jesse H. le

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There was one employee that I had to deal with several times (Angel). He was unwilling to help with even the most basic tasks. He wouldn't even help me find my unit. Otherwise my experience was great!