Thanks so much for a smooth experience!Angela T.
Customer Reviews for U-Haul Moving & Storage at Greenville Ave
Pour nous contacter
Dallas, TX 75231
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.colquitt d. | Premières impressions
I am bothered that the truck was turned in before the time allotted date and no courteous credit was applied. You were able to earn money on the same truck twice at one time due to my early return. That is unsatisfactory customer service. I was inconvenienced being moved to a different location for storage needs and again no compensation was offered and having to take time out of my day to receive a credit for a charge that shouldn't have been the case. Check in instructions were not clear and forced to have to hire help due to not being able to access the unit at the date and time promised. Didn't have a 100 % satisfactory experience and it was Uhaul's fault, not my own.Carla P. | Expérience générale
Bad customer services. Very rude and smelling guyLaura R.
Le client n'a pas laissé de commentaire.Cheryl K.
Le client n'a pas laissé de commentaire.Ken O.
Le client n'a pas laissé de commentaire.Roberto O.
Nothing all was greatBryan C.
Thank you for such a positive experience! Place is so clean and well maintained. The staff just couldn't be more helpful and friendly.Catherine W. | Expérience générale
The manager of this location was the most professional of any I have ever encountered at a UHAUL location.Brian S.
Miss Vicki and her husband sir pat was amazing. They made sure I had all the time I needed and gave me 24 hour access to make sure I could drop off load and truck at a convenient time. It's clean and well mentioned. I would recommend.Donnalee H. | Premières impressions
Excellent service! Thank you so much!Cipriana P.
Le client n'a pas laissé de commentaire.Erec W.
Le client n'a pas laissé de commentaire.Brent T.
The customer service at this location is always amazing. I wood give them 5 star.Awet B.
Le client n'a pas laissé de commentaire.EDGAR M.
Le client n'a pas laissé de commentaire.Domonique D.
I was treated like family.Olga M.
It was so refreshing, to experience such a respectable and polite representative who cared about every aspect of my move and safety! I will go back to the Greenville Dallas UHaul location, I love it!Rochelle G.
Le client n'a pas laissé de commentaire.Compton S.
Service was amazing, answered all my questions and were extremely informative!Cesar S.
The Owner, Pat, suggested the insurance to us at check-in. This was a very nominal fee and we said YES, of course. Well, little did we know that nominal fee was a great idea, we had a mishap going down an alley and mis-judged the electrical pole and distance to the vehicle. The side mirror was crashed. We returned the vehicle, no problem at all since we had purchased the insurance. We were very sorry about the mirror and very grateful Pat had suggested the insurance to us. Great service! Will recommend always! DawnDawn R.
Le client n'a pas laissé de commentaire.Michael T.
I haven't moved in yet, but I found the staff and management to be extremely professional. I visited a couple of other storage companies, and was not impressed. As soon as I walked into the facility on Greenville, I knew I did not have to search any further. Merci.Scott C. | Premières impressions
Miss Vickie is the most kindest understanding business owner I've ever worked with. She was truly a blessing for me. Thank God for her and her kindnessTiffany P. | Expérience générale
Mr Dunn is perfect, don't change a thing!Margaret S.
Location was great but the mobile return process took a long time before I had to do everything twice for some reason. Once that's fixed. Everything else would be good.Tuan L.
Pat was great! Super reasonable and accommodating 10/10Alvin K.
Top notch customer service! Equipment was well maintained.Thomas A.
Le client n'a pas laissé de commentaire.Angela C.
Le client n'a pas laissé de commentaire.Ruben C. | Expérience générale
Easy check in and very helpful staff.erik Y.
Le client n'a pas laissé de commentaire.Nichole W.
Very informative and friendly. I was happy with the service and their recommendation worked out great for what I needed.Jon N. | Expérience générale
The young lady that help me her name is Alexis she is a beautiful person which helped in any which way to make it possible for me to have the unit I need it!!! Very professional in every way!!!Myra R. | Premières impressions
Le client n'a pas laissé de commentaire.carolyn b. | Expérience générale
Alexis at the Greenville Location in Dallas was a SME when it came to anything I needed from Uhaul. She was very helpful and I will definitely be using the service again!CHRISTOPHER G.
I thought the customer service and overall experience were excellent. Both employees were helpful, knowledgeable, and very focused on making sure my experience was positive.michelle B.
Le client n'a pas laissé de commentaire.Veonna B. | Premières impressions
It was smooth and painless. Thank you!Salahuddin K.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Jacqueline B.
Le client n'a pas laissé de commentaire.Laura A.
Le client n'a pas laissé de commentaire.Ashley W.
Great customer services!Steve L.
He was very helpful. My new favorute place to goRichard A.
Owner was very nice and accommodating. Would definitely go againVickie R.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Catherine W. | Online Move In
Friendly fast great service thank youwendy Y.
I am very dissatisfied with my OVERALL U-haul experience. The locations did their best but the customer service experience was terrible. Initially I was texted information to go to an entirely different location. I by chance called on my accord to inquire about after-hours check-in only to learn the reservation was not confirmed. I never received any updates about changes or cancellations. A new reservation had to be made requiring my CC information again which was completely unnecessary. I was told I would be able to check in up to 10pm. The text message I received with access code did not work at 7 pm! No staff was on site. Therefore, I was unable to load with my free help and had to hire help the next day also causing me to return the vehicle later than expected. I know the one-way rental was allotted return until the 28th, but I would have been able to return on 9/25 and not used additional unnecessary miles. The complete check in process was not provided or valid based on information from the customer service help line.CARLA P.
The guy who helped with the checkout was a nice guy. I would use your services again.Dandre D.
I hope they have speedy return processReham A.
Le client n'a pas laissé de commentaire.Toyanda H.
Salesman was rude and profiling me.Kolawole A.
Would not recommend to anyone not even my worst foe. Had a bad experience with all THREE rentals in a two week period. ONE MAIN REASON I WILL NOT EVER DEAL ANYTHING THAT U-HAUL IS THIS COMPANY DOESN'T SUPPORT THE PEOPLE THAT FIGHT AND RISK THEIR OWN LIFE FOR THE GREAT LAND OF AMERICA WE LIVE IN....Thomas S.
Great Customer service. The staff was very helpful and friendly. They explained everything to a level of my understanding.Jeffrey A.
Le client n'a pas laissé de commentaire.Nikita D.
Owner Pat Wyse was helpful, professional, and friendly. Excellent service. Smooth check-in process.Lauren P. | Premières impressions
Le client n'a pas laissé de commentaire.Camisha K. | Expérience générale
The staff were really friendly and very communicative explaining the process and what's expected. It was smooth sailing working this location.Alexandrial A.
Le client n'a pas laissé de commentaire.Randall B.
Le client n'a pas laissé de commentaire.ROLLY S.
I had a wonderful experience the young woman I believe her name was Alexis was awesome! She helped giving me the keys and when I returned before I could even step foot out of the vehicle she already inspected it and I was good to go! Really great worker and definitely goes above and beyond! Merci.William M.
The customer service at this location was no joke amazing. I interacted with both of the owners and one of their associates and they were all top notch. It couldn't have been better, highly recommend.BENJAMIN F.
Le client n'a pas laissé de commentaire.Leandrea H. | Expérience générale
Pat is always great!JAMES B.
Not a thing. Everyone very professional and very thorough when explaining the use of their Trucks. Keep up the good work guys!!Yvonne C.
Le client n'a pas laissé de commentaire.Susan S. | Premières impressions
Not a thing. Service was excellent.Geoffrey P.
This location is excellent. The van was new and in great condition and the people I interacted with were all very polite, professional and knowledgeable.Christopher F.
So I arrived to my reservation to a bill from a past visit, and dismissive manager that was passing the buck to the credit department. I was able to get it paid a receive my rental. But this review is a really a drag of the 412 N US 75-Central Expy. The reason I was provided a bill is because the a**hole at the front desk at this location, Did not take my keys, did not check my milage and waited until I left to let me know the keys were locked in the service vehicle onsite, BECUASE THEY DID NOT DO THEIR JOB. They told me to leave the keys in the cupholder, and refused to take them in the office, and refused to check me in, resulting in me having to pay $200 to a locksmith to get it open. You need to fire whoever processed my order back in May, they are negligent, dismissive, and will likely cost the company a lawsuit with these practices they engage in. F*ck UHAUL, I AM NEVER RENTING FROM YOU ALL AGAIN!!!DEMETRI W.
Great experience, very easy to work with, very kind.Travis S.
My absolute favorite location to rent a uhual!Blanca Q.
2nd time renting from here and plan to make this our only rental location. Great service.Kendra L.
Le client n'a pas laissé de commentaire.Kyle G.
Le client n'a pas laissé de commentaire.Caesar B.
Le client n'a pas laissé de commentaire.Randy D.
Vicki is awesomecarolyn b. | Premières impressions
Very friendly and helpful!Elisa P. | Expérience générale
Le client n'a pas laissé de commentaire.Sofia N.
A smooth experience under difficult circumstances--the rainiest day in Dallas in 90 years!Galen G.
Best experience I've had dealing with U-Haul! First time to use this location and will definitely use again. Maddie (I think her name) helped me and she was awesome. Highly recommend this location!Berkeley D.
Le client n'a pas laissé de commentaire.Bradd K.
The Gentleman who assisted me was super nice and friendly. Efficient, yet thorough. He was the main reason behind this high ratingLebnan S.
Le client n'a pas laissé de commentaire.Nataliia S.
Amazing people 😁Portia N. | Premières impressions
Le client n'a pas laissé de commentaire.Bianca E. | Expérience générale
I was missing a dolly and moving blankets. I prepaid and was not reimbursed. The owner at this location speaks very poor English.Tina F.
Le client n'a pas laissé de commentaire.Matt W.
Grover and his colleague were very helpful. Just one minor suggestion - I wasn't too clear on how many gallons of gas to put into the tank before the returning van. So I did end up filling with gas beyond what was necessary but everything worked out well in the end.MaryJo G.
Clean and quickjoseph R.
the best service ever - fast & friendly!Peter D.
Le client n'a pas laissé de commentaire.Monica J.
Great experience, as always!Dan D.
Gentleman who rented to Mr was very nice and very professional!!ROBERT R.
The location I choose was much better service was quick and easy I began my service in Harry Hines I wasn't quite happy when I finish in this location the guy was supper attentive experience he knew what customers service is all aboutFlavia C.
Gentleman very courteous and thoroughRegina B.
Le client n'a pas laissé de commentaire.MaryGrace H. | Expérience générale
Absolutely superb service and product from this location.Andrew M.
Most pleasant, easy, efficient rental ever!Greg C.
Excellent service à la clientèleNadia S.
Very positive experience. Local team did a great job, pick up and drop off was fast and smooth. Well doneJAMES C.
The driver's side headlight was out. I was told to use the high beams in lieu of having a headlight.Michelle M.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Tyler Y.
Le client n'a pas laissé de commentaire.Reagen R. | Premières impressions
Customer service was excellent.JUAN B.
Le client n'a pas laissé de commentaire.MICHELLE M. | Expérience générale
Thank You usted pues excelente don pickup en delivery en You o Maker Very Zembo hay prisa y un orden y no Thank YouALFREDO S.
Le client n'a pas laissé de commentaire.Mike W.
Vicky was super nice and thoughtful I've the phone! Y'all were very helpful when we got there. Thank y'all for making this so easy!Scott C. | Premières impressions
The staff was extremely helpful and friendly showing me the facility taking me to the unit that I would have letting me see it and explaining exactly how to get in and out of the building my first time coming to store some things I had absolutely no problem entering or exitingGeorge S. | Premières impressions
Le client n'a pas laissé de commentaire.GIANNA C.
I gave them my highest rate because they earned it and thank you very much you have a wonderful and blessed dayCYNTHIA H. | Premières impressions
Staff was very helpful removing car from tow dolly.Joseph H.
Le client n'a pas laissé de commentaire.Sean P.
Le client n'a pas laissé de commentaire.Rodney S.
Le client n'a pas laissé de commentaire.Kaitlyn S.
Le client n'a pas laissé de commentaire.Sheldon N.
The guy who worked there was super helpful!Pauline C. | Premières impressions
Le client n'a pas laissé de commentaire.Filip F.
N/aâ€¦ All was good! 👍Lendrick V.
Le client n'a pas laissé de commentaire.JINGJING Q.
Absolutely nothing, everyone was kind, knowledgeable, professional and very welcoming!Camille L.
Le client n'a pas laissé de commentaire.Keith R.
Le client n'a pas laissé de commentaire.ANITA G. | Premières impressions
I can't say enough kind things about this store. Both of the managers made our move as enjoyable as is possible when moving. Will definitely come back next time we are moving and refer friends to this specific Greenville store!Justin M. | Expérience générale
Pat, and Grover were always very informative and helpful.JAMIE JANELL W. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel F. | Expérience générale
Great customer service 👏 👌🏽 👍 !Florema G. | Expérience générale
Le client n'a pas laissé de commentaire.BILLY D. | Expérience générale
Le client n'a pas laissé de commentaire.Reshalette G. | Expérience générale
Staff was incredibly helpful and nice! Je les recommande fortement.Kate Y. | Expérience générale
My pick up was great and my storage unit where l picked everything up as well as the staff that I encountered. Yet on the drop off I received conflicting requests and direction and after dropping off the rental at a closed facility I received a call from another facility asking where the truck was? It was 2 hours after I dropped off the rental so I only hope that I will not be chstfed any extra. That is anointing since I received an email from Uhaul with the location that I dropped the truck to. first part of my move was good but the last part was not good. Thanks. Now I cannot close the reviews? What a waste of my time.sam b. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel F. | Premières impressions
Le client n'a pas laissé de commentaire.Anita B. | Premières impressions
MrPat and his wonderful wife are the reasons I'm still a customer with U-Haul(after this horrible experience I had with U-haul and Moving help!). They are remarkable team that serves this community and this business with honor and compassion. A rare, rare find. Changed the worst move, into a great move. Listened, solved the problem fast and gained a new neighbor that will always watch out for his family and business. These type of ppl help the world go round. U-Haul is lucky to have them. Thanks Again Mr.Pat!!!Angela C. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan M. | Expérience générale
Le client n'a pas laissé de commentaire.Bobby D. | Premières impressions
Needed a unit fast. Very helpful at the front deskJulie C. | Expérience générale
Thank you, Vici and staff, for everything you do for each costumer. I highly recommend your storage place. It is the best!VERONICA G. | Expérience générale
The people working here are super helpful and polite.TOMI G. | Expérience générale
I loved it here , i Came To The Uhaul Not knowing i was going to Receive A month free , I loved it here ! 🙌🏽❤️Makayla W. | Expérience générale
Le client n'a pas laissé de commentaire.Leandrea H. | Premières impressions
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
love Pat !!eva c. | Premières impressions
The staff was pleasantly helpful whenever we requested any assistance or had any questions. Prompt and efficient service and help with a smile and friendliness made this an especially good experience.Jorge R. | Expérience générale
Love it I wish I had moved out of my old storage unit sooner and moved to UHaul!CRYSTAL H. | Premières impressions
Stephen and Grover were extremely professional, friendly, and helpful - they had exactly what I needed in terms of a storage unit and packing materials and not only got me set up and loaded up in record time, they took the time to take me to the storage unit and ensure I knew how to access it and where it was in the building. I couldn't be more pleased with the service.ASHLEY M. | Premières impressions
The staff was by far the kindest and most helpful people I have dealt with! They made the whole transition super easy!RONALD M. | Premières impressions
I love it !Makayla W. | Premières impressions
Thanks for a great experience.Dale A. | Expérience générale
Le client n'a pas laissé de commentaire.Chris M. | Expérience générale
The attendant very knowledgeable and friendly.Dale A. | Premières impressions
Grover was exceptional. Went above and beyond in assisting me get a rental truck and storage space. Amazing staff, awesome personality, very knowledgeable and passionate about his job. If there was ever a rating above Excellent, he certainly deserves it.Chidi O. | Premières impressions
The gentleman working there is a great asset to your company treat him well because he did a phenomenal job.DAVID W. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer T. | Expérience générale
Well kept location professional and helpful service 5 starsChristina P. | Premières impressions
Great customer service. Thank you!OMAR H. | Expérience générale
Le client n'a pas laissé de commentaire.cameron R. | Expérience générale
Le client n'a pas laissé de commentaire.Avery H. | Premières impressions
Grover is awesome. And I believe his name is Pat, could be wrong whoever the male is that runs the place he's awesome too just a great experience with storage facilities and truck rental. Couldn't of asked for a better experience. Clean , friendly, easy access, fair prices, what More-could you ask forQuinten S. | Expérience générale
Pat and Vicky are the best , …. Made everything easy and explained everything well , they are a great team , and work together very well , thanks for everything Uhual I recommend this location to anyone in the Dallas dfw area .Lerisa S. | Expérience générale
Super helpful and kind. Thank you so much!RILEY B. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah S. | Premières impressions
Le client n'a pas laissé de commentaire.Katie H. | Expérience générale
Vicki, thank you. It was a wonderful experience to rent at your location.Veronica G. | Expérience générale
great customer serviceJaime P. | Expérience générale
Le client n'a pas laissé de commentaire.cameron R. | Premières impressions
Very helpful.CARTER H. | Expérience générale
Le client n'a pas laissé de commentaire.Nathan B. | Expérience générale
Thanks 😊Ernest P. | Expérience générale
The employees who checked me in and out were great!! A+Charles W. | Expérience générale
Le client n'a pas laissé de commentaire.Christian D. | Premières impressions
Le client n'a pas laissé de commentaire.Lanora W. | Premières impressions
Just a little expensive for the storage unit.CLIFFORD J. | Premières impressions
Le client n'a pas laissé de commentaire.William S. | Premières impressions
Great experience, very helpful and friendly.Andrew B. | Expérience générale
Le client n'a pas laissé de commentaire.Monica L. | Premières impressions
Le client n'a pas laissé de commentaire.Josh A. | Expérience générale
Hello, The lock on my storage unit was changed, and when I needed to move out, no one could help me. This resulted in me spending $400 for a locksmith and wasting two hours of movers time at $200 per hour. This was the second time this happened, and the manager helped me unlock the storage unit the first time. Horrible customer service and would not recommend this facility again.Lacey R. | Expérience générale
Le client n'a pas laissé de commentaire.Chari M. | Expérience générale
Pat is the man. He knows what you need and is ready to help. HIGHLY recommend.Steven W. | Premières impressions
Kenney was extremely helpful and personable. He made moving experience a breeze.Brittany W. | Premières impressions
Excellent service à la clientèle Florema G. | Premières impressions
Kenneth was very helpful. Had answers for all my questions.Andrea J. | Premières impressions
Apparently Dallas had two bad rain storms and my storage unit was flooded. Upon discovering wet items in my storage unit I reached out and advised that some items were wet , and the response was oh yea it was really bad back there. I guess my issue why wasn't individuals who had storage units contacted to make them aware of the flooding water so they could check their belongings . Half my items were destroyed from water damage and I'm disappointed with the lack of communication from the storage employees .Jonetta P. | Expérience générale
I lost my job last year due to Covid. I tried to reach the office several times and was unsuccessful. I called the 800 number several times to see what could be done in regard to my personal belongings. They kept telling me I would have to speak to someone at the facility but they would note my account. I physically drove there and no one was in the office. Now my things are gone/sold/auctioned. I understand I owed, however the service I received to try and rectify this situation was nonexistent.Dawn W. | Expérience générale
Mrs.Vicki is BEYOND AMAZINGGanisha W. | Expérience générale
I really like the staff very professional and friendly.Jacqueline B. | Premières impressions
Pat is outstanding running this office. Personable, professional and efficient.Susan B. | Premières impressions
ExcellentARMANI T. | Expérience générale
The staff was unbelievably helpful and friendly. I will definitely rent from this location again.TRACY B. | Premières impressions
N/aDence C. | Premières impressions
Great experience. Every employee I worked with was very nice and helpful. Clean and maintained facilities, will definitely come here again in the future and recommend to othersJames D. | Expérience générale
Wonderful storage facility close to SMU and was perfect for short term storage over summer. I will use them again. Clean, helpful staff got us the perfect size. They get 5 stars!KIM D. | Expérience générale
The staff is exceptional!!! The Wise family really does a great job maintaining this property, thank you for making my moving needs a easy transitionVincent W. | Expérience générale
Pat and his wife run that place great. Very helpful. Moving is always stressful. They make it much easier. Thank you Pat.Jane L. | Expérience générale
I’d never store my household goods anywhere else!! 👍🌟🌟🌟🌟🌟CAROL T. | Premières impressions
Staff was extremely helpfulAmber C. | Expérience générale
Le client n'a pas laissé de commentaire.EUONDER H. | Expérience générale
Great experience at U-Hall. I was forced to rent a truck from Budget- NEVER again. U-Hall has great storage, equipment, vans and trucks.Jeff M. | Expérience générale
Still the best for moving and storage!Dametra M. | Premières impressions
Easy to work with. Knowledgeable staff.Jeff M. | Premières impressions
Best uhaul location in the countryNicholas T. | Expérience générale
Le client n'a pas laissé de commentaire.Calvin C. | Premières impressions
The owner is amazing him and his wifeJOSE A. | Expérience générale
Grover & Pat are the best! The allowed my truck return & storage to be smooth.Tochi B. | Premières impressions
Vicki and Pat went above and beyond for me!! Could not recommend this Uhaul location more!!Brianne B. | Premières impressions
Le client n'a pas laissé de commentaire.Michael M. | Premières impressions
Great service at the front desk! Very helpfulBrandon u. | Premières impressions
Le client n'a pas laissé de commentaire.Erik C. | Premières impressions
Le client n'a pas laissé de commentaire.john b. | Expérience générale
Me personal love to rent truck n storage been doing this since 1999 I think. The staff always friendly. Thank you for the good workMaria V. | Expérience générale
Best place I ever stored my stuffRaymond C. | Expérience générale
Great place. The cleanest u-haul or storage facility I've ever been. Friendly and professional staff. Je la recommande fortement.Simon E. | Expérience générale
Le client n'a pas laissé de commentaire.Amber C. | Premières impressions
Very impressed with this location. Great job everyone!!! Keep up the good work.Ashley B. | Expérience générale
Le client n'a pas laissé de commentaire.Ivory S. | Expérience générale
Mr. Pat at your Greenville Ave. locations was extremely helpful and knowledgable of company policies and/or procedures. He really alleviated and of my doubts and concerns regarding the return process...Anthony T. | Premières impressions
Vicki was very nice and helpful. She helped me decide a good storage space for my stuff and checked on me frequently.Menna G. | Premières impressions
Le client n'a pas laissé de commentaire.Hamein H. | Expérience générale
Le client n'a pas laissé de commentaire.KELSYE W. | Expérience générale
Vicki and Pat are awesome! Whenever I have UHAUL needs, I go exclusively to them!stewart k. | Expérience générale
Very friendly and professional. Thank youMaria V. | Expérience générale
Pat and his whole team were great! Highly recommend. (Kayak Family )YVONNE G. | Expérience générale
Bothe employees are amazing, with great personalities!!!Luqaman E. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley G. | Premières impressions