David was awesome - Great guy!DELBERT S.
Customer Reviews for U-Haul Moving & Storage at Harbor Blvd
Pour nous contacter
Santa Ana, CA 92704
(Coming down S Harbor Blvd enter first driveway passing AutoZone)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Keith L.
Le client n'a pas laissé de commentaire.RUSSELL M.
Reserved moving blanks but non available when I arrived. Major hassle in coordinating alternatives. Dolly was ordered, confirmed on checkin, but not loaded in trailer requiring return trip to location. Dolly was then loaded, but rear door not properly latched so swing opened when pulling out.JOHN R.
Le client n'a pas laissé de commentaire.Miguel G.
All the time really poor service and dirty equipment and owner Poor customer service he feels like your are begging for vehicles to rentLUIS G.
Le client n'a pas laissé de commentaire.Kelly C.
Staff was extremely nice, helpful and professional!!!Chad S.
Both packing and unpacking crews were excellent. we are 100 % satisfied.Richard S.
Didn't have blankets available that I had requested at time of booking. Had to drive the truck to another location 3 miles away. Very inconvenient.WILLIAM P.
Great customer service!George H.
Le client n'a pas laissé de commentaire.VALERIE M.
Cameron took care of me and he is a good man but he was the only one there! There were 8 people waiting in line for a long time. You must get him some help.RANDALL P.
Le client n'a pas laissé de commentaire.Lamar L.
Put a lock on the gas tank. Over night someone got 10 gallons 1/4 tank of gas out of the truck Lost 1/4 tank of gasolineGabriela S.
Employees need to provide Better Customer Service.MARIO M.
The staff was friendly and helpfulSHAKIL K.
Le client n'a pas laissé de commentaire.JOSE S.
Desk staff at the S. Harbor location were courteous and helpful. The U-Haul phone support was also excellent: I dealt with 3 different agents and they all provided superlative service. The website was also easy to use and intuitive. After experiencing the three "channels": in-person, phone and web, I came away completely satisfied and impressed. Well done!Peter B.
Make sure all the trailer lights work. Only had turn signals and brake lightsâ€"no tail lights.Lester M.
Le client n'a pas laissé de commentaire.XAVIER M.
Customer service was almost nonexistence. From checking in to returning the vehicle the rep was rude and not helpful. The location was far from the freeway. Depends on which way you coming from you may have to make a I turn to get to the store.JAMES Y.
Equipment wasn't available after reservation was madeMike S.
David, who served me, was a credit to U-haul. He is everything that a customer could want when renting a truckPeter S.
As always excellent service!NOEL R.
All the employees are the best at the Santa Ana location and they are super helpful! Merci.Vanessa P. | Expérience générale
The wait to pick up a vehicle and trailer was too long despite I already made my reservation.BRYAN P.
Le client n'a pas laissé de commentaire.LUIS G.
My daughter payed for a month storage that was raken by someone else after a week. She was offered a pod that would cost more than the original storage unit and ended up with nothing.MAXINE S. | Online Move In
General managers(Jamel Eddington7a to 3p and Miss Rosseta(3p to 7pm) were compassionate enough not to charge me for one extra day due to my daughter in law having chest pain (heart attack)Nice people-assets to the company.DULCE B.
David and the rest of the team at this location were very friendly and helpful. This was my first time renting a trailer and the experience of picking it up put me at ease. MerciFlorinda C.
Le client n'a pas laissé de commentaire.Liem N.
Le client n'a pas laissé de commentaire.Lisa J.
Le client n'a pas laissé de commentaire.Fernando R.
Le client n'a pas laissé de commentaire.DARON Z.
The roll up door was difficult to close. It stuck about six inches from where you could latch it and I really had to push down hard to get it to close. If someone with less upper body strength rented this truck they would have a hard time closing the door and getting it latched. Also, you need more off street parking for those dropping people off or picking them up when renting a vehicle.DOUGLAS G.
This location is fantastic. The employee who helped me was very awesome. Will definitely come back.Jack N.
Le client n'a pas laissé de commentaire.LISA M.
Picked up rental on July 3rd, at 10am. The 2 guys at the front desk has this rude, lazy attitude like I was intruding on their personal time. Didn't say hi, used their finger instead of words to point at where I need to go and got annoyed I went to the wrong desk. I didn't catch their names but please remind them a friendly customer service attitude goes a long way.CALVIN T.
Le client n'a pas laissé de commentaire.Alfredo A.
They were great. Open on time, had all my information ready to go, explained all the procedures. Got me ready for the road.SHARON D.
Prefect service. They gave me just what I needed. They were kind and polite and ill be back if I ever need another truck.RENEE H.
Le client n'a pas laissé de commentaire.DANIEL V.
Le client n'a pas laissé de commentaire.EUGENIO G.
Courtney ignored me as she welcomed others coming in, when I put the vans keys up in order to show her I needed assistance with returning a vehicle she threw the keys onto the counter and walked passed me ignoring my asking if that was all that was needed? Very random, but also rude.ALMA A.
Le client n'a pas laissé de commentaire.PATRICIA S.
David was very helpful choosing moving supplies I'm very courteous and professionalsteven W.
Le client n'a pas laissé de commentaire.Dennis D.
Excellent service à la clientèleDAVID L.
everything went smoothlyCONOR O.
I was rerouted from the 2302 north grand - that location was horrible and guy was very unprofessional the 822 Harbor was simple easy and fast drop offSHONYA M.
Moving sucks but the staff was funny good laugh before the move.EDGAR C.
Le client n'a pas laissé de commentaire.FERNANDO J.
Le client n'a pas laissé de commentaire.Maria C.
The only problem is the policy of having to have an emergency contact who can take a call from you at that very time. I won't bother renting from you again because that makes things much too hard. People work during the day and are often not available to take a call. It really is an AWFUL policy.JOSEPH B.
Le client n'a pas laissé de commentaire.YOICHI T.
Nothing. The service was great. The whole process was quick and painless. Convenient.John R.
Le client n'a pas laissé de commentaire.BRIAN P.
Le client n'a pas laissé de commentaire.LUIS G.
Muy amables y agradablesIGNACIO B.
Everything was fine.MARVIN N.
The service was excellent and very easy to manage.Mark R.
The movers from OC moving company were outstanding!Vasileios Z.
Worked well with me to meet all my needs. All employees were knowledgeableJORDAN R.
Have someone actually work the front desk. The only employee working there said to leave the keys at the front desk and then charges me an extra day fee when he was the one who processed the paperwork 3 hours AFTER we dropped off the Uhaul and therefore it was late. Spent an hour on hold with customer service only for the phone call to drop. Poor serviceLARRY C.
Le client n'a pas laissé de commentaire.MARY N.
This was the best uhaul equipment rental I've ever experienced.KURT A.
Le client n'a pas laissé de commentaire.Debra P.
Le client n'a pas laissé de commentaire.THUAN T.
Check out was PERFECT. Return was a DISASTER. The employee was rude, instructed me to park the trailer exactly where she wanted it in the lot, then complained when I backed up the trailer 3 feet short and insisted I park it 100 % exactly where she wanted it parked. In all my experiences with U-Haul, the attending employee has unhitched the motorcycle trailer and moved the trailer to where they wanted it and let me be free to go. Very UNHAPPY customer.Philip W.
Have employees wear masks and make customers wear masks too. Be more informed of their products and not having one person work while the other employees hung out.Brittany M.
Le client n'a pas laissé de commentaire.DURWARD W.
Le client n'a pas laissé de commentaire.STEVEN W.
Le client n'a pas laissé de commentaire.THOMAS C.
Easy in and out. These guys are well organized. Very accommodating and polite. Je les recommande chaudement.G R.
The crew was excellent and helpful. Was great working with Anthony.TED D.
Le client n'a pas laissé de commentaire.Tyler H.
Said 20 Was charged 290,9Alexa F.
Le client n'a pas laissé de commentaire.parag S.
The manager was incredibly helpful and professional. Although, I did get his card, I have misplaced it and forgot his name, but he is African American. I wilk recommend using this location based solely on his professional, well informed service and expertise.Matthew K.
Le client n'a pas laissé de commentaire.EILEEN O.
They charge me for 5 gallon of Gas. They never mention that when I returned Truck, I full up 9 gallon gas . I drove 70 miles most of it on freeway . When I did other reservation for Sunday , they make reservations on 07/05/2021. Nobody smile or greet customersSAMY B.
The two on-site service folks were very professional and helpful!FREDERICK R.
Excellent staff, very helpfulJESPER N.
This location was fine. But on line reservation at 71 Argonaut was horrendous. They double booked the truck. It took two hours for someone to figure out what happened. We had to drive to Santa Ana to get a truck. And wasted three hours and ended up being charged double what we were quoted.MICHAEL Y.
Le client n'a pas laissé de commentaire.Maria C.
Le client n'a pas laissé de commentaire.ADAM S.
Cameron was awesome!MARRIAH M.
Le client n'a pas laissé de commentaire.CRAIG K.
Le client n'a pas laissé de commentaire.Duy N.
Le client n'a pas laissé de commentaire.Jonah H.
Le client n'a pas laissé de commentaire.Coleman S.
I was very happy with my experience at your location. The staff was professional and courteous. The happy faces on your staff made it an amazing experience.ADRIAN P.
This uhaul location was very quick with the transaction. I was very pleased.Geoffrey W.
Le client n'a pas laissé de commentaire.nishan J.
The customer service was awesome. Just real and sincere.Jonah H.
Le client n'a pas laissé de commentaire.CHRIS T.
All goodCARLOS G.
The process is smooth and friendly. Have a lot of moving supplies and equipments.YE K.
Le client n'a pas laissé de commentaire.Adaline T. | Expérience générale
Best staff ever.Carrie L R. | Expérience générale
Le client n'a pas laissé de commentaire.juan l. | Expérience générale
Le client n'a pas laissé de commentaire.Angela B. | Expérience générale
Le client n'a pas laissé de commentaire.Angela B. | Premières impressions
The staff was always exceptional and always helpful.Catrice K. | Expérience générale
I would like to thank (Candyse Hart) for the way she treated the customers and including myself, the professionalism she has was amazing to finish my storage reservation in few minutes. Thanks a lotJalil M. | Premières impressions
Fast & efficient. Got my storage unit setup with no fuss. The unit layout is better than most places. It's easy to get in & out of your spot w/out having to go thru a maze of hallways & corridors.Melquan G. | Premières impressions
Gabriel was very kind, personable and exhibits great customer service!!!Daniel S. | Premières impressions
Gabriel Velarde was most helpful, provided very clear explanations, and even willing to call other U-Haul locations for me. The storage unit itself was in very clean and good condition.Rosalinda G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!