Everything was amazing. Everyone was helpful and kindAMER S.
Customer Reviews for U-Haul Moving & Storage at Harbor Blvd
Pour nous contacter
Santa Ana, CA 92704
(Coming down S Harbor Blvd enter first driveway passing AutoZone)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KHA N.
Le client n'a pas laissé de commentaire.Bryan H.
Le client n'a pas laissé de commentaire.LUIS C.
Good servicesSOFIA G.
Le client n'a pas laissé de commentaire.JESSICA M.
Le client n'a pas laissé de commentaire.Gisela S.
Le client n'a pas laissé de commentaire.TRINH T.
The side door fell off. The rubber on the rim of the door came off, too. Someone can get hurt. You should definitely fix the door before renting it out again. Other than that David was very nice and helpful.KENNETH J.
Great service from the manager. Please clean the inside of the windshield of the van for the next driver. Otherwise, clean and low mileage cargo van was a pleasure to drive.RICCO D.
The rep, Jerome was very kind and helpful.Jacqueline E.
Excellent customer service.MIGUEL G.
Thanks Cameron!OSVALDO C.
I spent over an hour and a half on the phone waiting gor someone to answer. When I did talk to some one, I was transferred four times. The fourth one was right back to where I started, at customer service. The only uhaul employee who knew what they were doing was Ashley and was willing to stay with me. I made reservations for equipment that required me to travel from one city to another. Of course I had to pay for mileage. This is one inept screwed up operation. God forbid if I ever have to use uhaul again.Ramon P.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.AGUSTIN A.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Molly F.
Le client n'a pas laissé de commentaire.olivia c. | Expérience générale
Honestly i was having an absolute awful day movin, and the peeps at this location really took care of me. 10000000/10 would reccomendSamuel L.
Le client n'a pas laissé de commentaire.Tien N.
Very friendly hassle free service, will rent again.SCOTT D.
I've used this location before. Staff has always been efficient and courteous.KEVIN H.
No comments great service. Thank youTHOMAS D.
Le client n'a pas laissé de commentaire.STEVEN R.
Give good serviceSOFIA G.
SomeTrucks need little fixing ;back door, too hard to open directions lights don't change automatic, etcEUGENIO G.
Le client n'a pas laissé de commentaire.LAWRENCE W.
The truck had a lot of mud behind the front tires like someone went off roading. I asked to reserve a regular hand truck and an appliance hand truck but he didn't have either one when I got there. He said it can be reserved but it is not necessarily on site. He did find a small one which helped but if you reserve something it should be there. Other than that the trucks always run well and make the trip easy. Cameron runs a good store. I always go there even though I live 30 miles away. Thanks Cameron.ALAN B.
Le client n'a pas laissé de commentaire.ALEXANDER C.
Le client n'a pas laissé de commentaire.Henry T.
So glad I found Uhaul for my moving needs. The U-Box was very nice and was delivered according to schedule. Thank you ! I will recommend and use your services in the future. Ana kanna k. | Expérience générale
Le client n'a pas laissé de commentaire.Viet L.
All is good serviceSOFIA G.
super efficient and pleasant experienceJason M.
Le client n'a pas laissé de commentaire.MARC K.
Nothing Everything was perfectJESUS B.
Le client n'a pas laissé de commentaire.FERNANDO S.
Great service.Claudio P.
I'll have to check here when you have a confirmation numberBarbara J.
Overcharged and not clear information given on Extending time.AUDREY ANN G.
Le client n'a pas laissé de commentaire.Kiley R.
Nope! The gentleman here very helpful ( tatoo skeleton). The man took care business right at parking lot when I returned the van: so fast and effectiveâ€¦I couldn't say better than that! ( I forgot the name). Yes! I like this place a lot.Quang V.
Le client n'a pas laissé de commentaire.MAURICE Z.
Le client n'a pas laissé de commentaire.Judy Z.
Good smooth transaction. Employees were nice and knowledgeable.Jerry E.
Le client n'a pas laissé de commentaire.Rafael E.
De la calis de marde! J'ai rÃ©servÃ© 3 mois d'avance poir le 1er juillet!!! Et quand j'arrive pour aller chercher le camion. Vous me rÃ©pondez que vous ne l'avez pas! Enlever vos doigts de votre calis de cul pi essayer de travailler comme il le faut. Une compagnie extrÃªmement mal organisÃ©e.Lisa B.
The use of third parties to answer the phone is ridiculous. I waited over 45 minutes on HOLD to ask a question in preparation for picking up the vehicle. In addition, the site for pick up was changed less than 24 hours before pick up.RICHARD M.
I came to drop off the U-Haul with a buddy that helped me drop it off, he was walking around looking because he was soon planning to move himself and a WORKER was backing up and as my friend was crossing he didn't stop and kept honking the horn like crazy then got off the U-Haul and started coming at my buddy saying â€œdo you not see I was honking at youâ€ and as I was saying he doesn't speak English sorry he told me to â€œshut the fuck upâ€ cause he wasn't talking to me and my buddy didn't know any English so all he was trying to say is that he had to stop and he started calling him a bitch and a pussy and said he would pop him in the face and the general manager was standing right there doing nothing and when I asked for his name the General Manager, said he'd handle it, he wasn't even telling the guy to back off. Never giving my money to this company again.Pablo C.
Le client n'a pas laissé de commentaire.SHERRI B.
Le client n'a pas laissé de commentaire.THUTRAM B.
Uhaul has become overpriced and under staffed. 500,00 $ for a 5x9 open trailer is unheard of. They are taking advantage of this pandemic. I couldn't even rent the trailer for only 3 days. They made me keep it for a week and pay 100,00 $ per day. Uhaul is disgusting!!!James S.
David was awesome - Great guy!DELBERT S.
Le client n'a pas laissé de commentaire.Keith L.
Le client n'a pas laissé de commentaire.RUSSELL M.
Reserved moving blanks but non available when I arrived. Major hassle in coordinating alternatives. Dolly was ordered, confirmed on checkin, but not loaded in trailer requiring return trip to location. Dolly was then loaded, but rear door not properly latched so swing opened when pulling out.JOHN R.
Le client n'a pas laissé de commentaire.Miguel G.
All the time really poor service and dirty equipment and owner Poor customer service he feels like your are begging for vehicles to rentLUIS G.
Le client n'a pas laissé de commentaire.Kelly C.
Staff was extremely nice, helpful and professional!!!Chad S.
Both packing and unpacking crews were excellent. we are 100 % satisfied.Richard S.
Didn't have blankets available that I had requested at time of booking. Had to drive the truck to another location 3 miles away. Very inconvenient.WILLIAM P.
Great customer service!George H.
Le client n'a pas laissé de commentaire.VALERIE M.
Cameron took care of me and he is a good man but he was the only one there! There were 8 people waiting in line for a long time. You must get him some help.RANDALL P.
Le client n'a pas laissé de commentaire.Lamar L.
Put a lock on the gas tank. Over night someone got 10 gallons 1/4 tank of gas out of the truck Lost 1/4 tank of gasolineGabriela S.
Employees need to provide Better Customer Service.MARIO M.
The staff was friendly and helpfulSHAKIL K.
Le client n'a pas laissé de commentaire.JOSE S.
Desk staff at the S. Harbor location were courteous and helpful. The U-Haul phone support was also excellent: I dealt with 3 different agents and they all provided superlative service. The website was also easy to use and intuitive. After experiencing the three "channels": in-person, phone and web, I came away completely satisfied and impressed. Well done!Peter B.
Make sure all the trailer lights work. Only had turn signals and brake lightsâ€"no tail lights.Lester M.
Le client n'a pas laissé de commentaire.XAVIER M.
Customer service was almost nonexistence. From checking in to returning the vehicle the rep was rude and not helpful. The location was far from the freeway. Depends on which way you coming from you may have to make a I turn to get to the store.JAMES Y.
Equipment wasn't available after reservation was madeMike S.
David, who served me, was a credit to U-haul. He is everything that a customer could want when renting a truckPeter S.
As always excellent service!NOEL R.
All the employees are the best at the Santa Ana location and they are super helpful! Merci.Vanessa P. | Expérience générale
The wait to pick up a vehicle and trailer was too long despite I already made my reservation.BRYAN P.
Le client n'a pas laissé de commentaire.LUIS G.
My daughter payed for a month storage that was raken by someone else after a week. She was offered a pod that would cost more than the original storage unit and ended up with nothing.MAXINE S. | Online Move In
General managers(Jamel Eddington7a to 3p and Miss Rosseta(3p to 7pm) were compassionate enough not to charge me for one extra day due to my daughter in law having chest pain (heart attack)Nice people-assets to the company.DULCE B.
David and the rest of the team at this location were very friendly and helpful. This was my first time renting a trailer and the experience of picking it up put me at ease. MerciFlorinda C.
Le client n'a pas laissé de commentaire.Liem N.
Le client n'a pas laissé de commentaire.Lisa J.
Le client n'a pas laissé de commentaire.Fernando R.
Le client n'a pas laissé de commentaire.DARON Z.
The roll up door was difficult to close. It stuck about six inches from where you could latch it and I really had to push down hard to get it to close. If someone with less upper body strength rented this truck they would have a hard time closing the door and getting it latched. Also, you need more off street parking for those dropping people off or picking them up when renting a vehicle.DOUGLAS G.
This location is fantastic. The employee who helped me was very awesome. Will definitely come back.Jack N.
Le client n'a pas laissé de commentaire.LISA M.
Picked up rental on July 3rd, at 10am. The 2 guys at the front desk has this rude, lazy attitude like I was intruding on their personal time. Didn't say hi, used their finger instead of words to point at where I need to go and got annoyed I went to the wrong desk. I didn't catch their names but please remind them a friendly customer service attitude goes a long way.CALVIN T.
Le client n'a pas laissé de commentaire.Alfredo A.
They were great. Open on time, had all my information ready to go, explained all the procedures. Got me ready for the road.SHARON D.
Prefect service. They gave me just what I needed. They were kind and polite and ill be back if I ever need another truck.RENEE H.
Le client n'a pas laissé de commentaire.DANIEL V.
Le client n'a pas laissé de commentaire.EUGENIO G.
Courtney ignored me as she welcomed others coming in, when I put the vans keys up in order to show her I needed assistance with returning a vehicle she threw the keys onto the counter and walked passed me ignoring my asking if that was all that was needed? Very random, but also rude.ALMA A.
Le client n'a pas laissé de commentaire.PATRICIA S.
David was very helpful choosing moving supplies I'm very courteous and professionalsteven W.
Le client n'a pas laissé de commentaire.Dennis D.
Excellent service à la clientèleDAVID L.
Le client n'a pas laissé de commentaire.Adaline T. | Expérience générale
Best staff ever.Carrie L R. | Expérience générale
Le client n'a pas laissé de commentaire.juan l. | Expérience générale
Le client n'a pas laissé de commentaire.Angela B. | Expérience générale
Le client n'a pas laissé de commentaire.Angela B. | Premières impressions
I would like to thank (Candyse Hart) for the way she treated the customers and including myself, the professionalism she has was amazing to finish my storage reservation in few minutes. Thanks a lotJalil M. | Premières impressions
Fast & efficient. Got my storage unit setup with no fuss. The unit layout is better than most places. It's easy to get in & out of your spot w/out having to go thru a maze of hallways & corridors.Melquan G. | Premières impressions
Gabriel Velarde was most helpful, provided very clear explanations, and even willing to call other U-Haul locations for me. The storage unit itself was in very clean and good condition.Rosalinda G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!