Customer Reviews for U-Haul Moving & Storage at Holiday Park

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Holiday Park

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alex C.
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Person working had poor customer service.

mary m. | First Impressions |
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Customer did not leave a comment.

daithen m. | First Impressions |
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Customer did not leave a comment.

Susan C.
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Customer did not leave a comment.

William P.
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Great service, operation was well explained. The Auto Hauler performed excellent. Definitely will use this location again. Thank you U-haul

Mike N.
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Customer did not leave a comment.

Amanda C.
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This location was clean, well organized, and well stocked with all sorts of moving essentials. The employee was extremely pleasant and helpful.

David C.
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Customer did not leave a comment.

Mary Jo O.
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Customer did not leave a comment.

Mary R.
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While I was hesitant to rent a truck during the Corona virus outbreak, I discovered I had nothing to fear. From the credit card transaction in which hand sanitizer was offered to the sparkling clean truck, I was confident that U haul had done all the necessary steps to keep customers safe including social distancing. I wiped down the high touch areas in the truck and was pleased that the wipes did not show any dirt. This was validated when I dropped off the truck and observed the attendant disinfecting the inside. Kudos to this U haul site for keeping the public safe while meeting a transportation need

joe R.
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I was very happy with this rental. I will be back someday. Truck was clean, and your staff was very friendly and helpful. Thank you for making this a pleasant experience.

Donald S.
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They don’t tell you to check your rental in on-line if they aren’t open when you return it then they charge you an extra day.

Janet H.
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Dave was so helpful, informative & friendly. It was a great customer experience.

Alan K.
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After hours dropoff at my destination in Waterford Michigan could have been better. I had to go back the next day to confirm paperwork

Richard S.
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Customer did not leave a comment.

Anthony A.
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Beverly N.
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Had no issues. Have used this location several times.

Alan K.
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Customer did not leave a comment.

Robert M.
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Muhammad M.
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Everything was perfect Thanks

mike W.
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Customer did not leave a comment.

Kenneth W.
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wiliam G.
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Great experience. Rental was fast and easy. Return was equally fast.

Jeffrey L.
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Customer did not leave a comment.

Suzaan S.
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Everything was perfect. Moving is a little stressful but u haul made it all very easy. My truck was already started for me and warmed up because it was a cold morning ! Thanks so much.

James A.
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Customer did not leave a comment.

RON R.
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Great job. Keep up the good work.

BRANDON JAMES C.
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Customer did not leave a comment.

Douglas S.
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Had a great experience Very professional and answered all my questions. Will do business here again!

Brian M.
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Nothing. Both of the guys I dealt with were nice and helpful. If you keep employing people like this really helps the customers.

Gerard P.
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Excellent people at this location. Thank you for being there for us when we needed you. GPP

LIsa M.
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Dave was very pleasant kind and helpful. Great employee. Takes care of the business and the customer.

MEGAN S.
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Customer did not leave a comment.

michael W.
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Evelyn C.
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Peter Z.
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Dennis M.
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Michael L.
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Customer did not leave a comment.

Keith Y.
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Very friendly, helpful, efficient.

Robert R.
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Customer did not leave a comment.

Nicole V.
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Customer did not leave a comment.

Brittany J.
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Customer did not leave a comment.

John S.
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Sean O.
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Have used this location several times. Friendly and efficient service on rental and return. Great to have such convenience for those times when you need a bigger vehicle!

Abdul K.
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Customer did not leave a comment.

frank L.
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tom I.
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William A.
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Daithen M.
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Friendly staff speedy service.

Carol K.
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Customer did not leave a comment.

Ashley S.
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Customer did not leave a comment.

Jeff W.
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I rented this truck with an appliance dolly. But the appliance dolly wasn’t available when we picked up the truck. Quite a disappointment, when you have appliances to move as well as large dressers. So it it hard to give this store a good rating. Sales staff was good and helpful.

gary K.
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Charged me for a whole extra day because I brought it back one hour after closing, was hoping for a partial day charge but it did not happen.

Patricia P.
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Great fast service. Young man was very polite

George L.
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Staff was friendly, attentive, and professional. The vehicle was clean, new (only 4850 miles!), and ready to go at the scheduled time.

Michael W.
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Customer did not leave a comment.

Craig B.
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Dave at Holiday Park location could not be more accommodating. Had many dealings with David and am totally satisfied.

Douglas S.
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Customer did not leave a comment.

Paul V.
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Mark C.
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Kenneth D.
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Tiffany M.
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Nothing. I had a great experience

Andi B.
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Customer did not leave a comment.

RICHARD M.
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Customer did not leave a comment.

joseph W.
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The truck was on the red line, no fuel in it when there was supposed to be a quarter tank. That leads to our whole move being delyed due to having to stop, drive 30 minutes out of the way to give the people picking up the truck fuel money. The location shrugged it off and said they'd just reimburse for a quarter tank of gas upon returning the truck. How does that help anything should we have ran out of fuel on the way to a gas station?! They also did not have 2 of the requested dollys, again, craptastic customer service and we were basically told to deal with it. We are very unhappy with how things played out especially because the appointment/rental was made weeks in advance. There definitely needs to be compensation for the horrible customer service and the extra expenses.

Michael N.
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Customer did not leave a comment.

Michelle M.
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Customer did not leave a comment.

Burt C.
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Todd F.
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William Y.
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donna C.
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Nothing. Everything was great.

Beverly N.
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Customer did not leave a comment.

KEVIN S.
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Customer did not leave a comment.

Alan K.
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These guys rock! Quick, accurate, pleasant.

Nicole S.
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The customer service at this location is GREAT! Everyone is so nice and helpful! We would definitely recommend to friends and family.

PETER F.
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Dave runs a great operation

harry T.
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Customer did not leave a comment.

john S.
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Customer did not leave a comment.

crowes C.
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Customer did not leave a comment.

Dawn M.
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Excellent, friendly customer service!

Jessica A.
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Great people to sea with. Friendly, accommodating. Made my move seemless. Truly a great, local business I would be happy to recommend to to anyone. Thank you!

Thomas C.
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Customer did not leave a comment.

James W.
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Customer did not leave a comment.

paulette Z.
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Customer did not leave a comment.

Emily L.
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Customer did not leave a comment.

paul K.
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I was given a list of drop off points and chose One, then was given a 36.00 fee for wrong drop off. I want that charge reversed.

frank S.
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Customer did not leave a comment.

Eric L.
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Customer did not leave a comment.

patty K.
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Being able to rent a van made this move so much easier than trying to make four round trips in a car. Everything fit into the van for a one trip move. The van was clean, easy to operate and worth the price of the rental. If needed, I would rent from here again.

bill Y.
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Customer did not leave a comment.

Lyn C.
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Customer did not leave a comment.

Donald U.
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very helpful and answered all of my questions.

Merrie Beth L.
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Customer did not leave a comment.

todd K.
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Customer did not leave a comment.

Antoinette D.
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Nice customer service. Friendly.

Brian T.
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Have more than 1 U-Haul employee that works with the customer. I had to wait until a different customer was complete even though I had a pickup time. Another customer was waiting after me.

Vernon D.
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Dave is great to work with and have used in the past and will use in the future.

Suhair A.
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Customer did not leave a comment.

vivian M.
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Customer did not leave a comment.

Matt S.
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Customer did not leave a comment.

Linda K.
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Customer did not leave a comment.

JODY L.
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vehicle was dirty

Derrick B. | Overall Experience |
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I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

ROBERT J. | Overall Experience |
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I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

Jennifer R. | Overall Experience |
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Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Paul G. | Overall Experience |
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Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.

No reviews have been submitted for this location.

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