Évaluations des clients U-Haul Moving & Storage at Holland Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Holland Rd

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JORDAN G. le

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Check your equipment prior to handing it out for someone to use. The car tow dolly I received was in poor condition, the plastic wheel well was broken and consistently kept trying to fly off of the dolly during my trip, I had to stop 4 times and spend approximately $20 to get ratchet straps and bungie cords to keep it from flying off. I will not be renting from U-Haul ever again.

James C. le

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I am still waiting for my $40.00 refund

Marvin R. le

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Le client n'a pas laissé de commentaire.

Carl C. le

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Le client n'a pas laissé de commentaire.

JOHN B. le

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Heather was very helpful, in spite of the fact that the terminal was down and she had to conduct most of the rental transaction using her cell phone. When trying to return the truck after hours, I had some difficulties with the website and had to call for assistance to help make a note about the return for those who would be in the office at 9am.

Victor M. le

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Le client n'a pas laissé de commentaire.

Arthur A. le

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Le client n'a pas laissé de commentaire.

William F. le

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Le client n'a pas laissé de commentaire.

ANISSA S. le

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Le client n'a pas laissé de commentaire.

Akeyda H. le

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Le client n'a pas laissé de commentaire.

Jonathan M. le

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The lady at Holland road was so nice and so thoughtful she got all my equipment at 1 location when other people would not I highly recommend that you use Holland road Uhaul they are well worth a visit

kristy K. le

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Everything was great

Nolan T. le

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On-line return would not work.

David A. le

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Le client n'a pas laissé de commentaire.

Andrew F. le

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Le client n'a pas laissé de commentaire.

STEPHANIE L. le

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I was only 4 days late and I had to wait for pay day and still had to pay for another month. I couldn't even pay an partial rate instead of paying for a whole month of storage for an empty unit.

Angel R. le

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The exit gate was left open for days

Kenneth C. le

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She was very helpful and polite

Matthew W. le

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I rented this truck at 6:30pm on Wednesday and returned it 7pm on Thursday. I was charged for two days for some reason. The person working there on Thursday evening was there when I got there at 6:59pm and told me to just put the keys in the box. Does U-Haul typically charge the customer an extra day for no reason?

ANDREW F. le

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The lady who rented the van was very nice and made the experience flawless

James J. le

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Le client n'a pas laissé de commentaire.

Jeffrey J. le

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Le client n'a pas laissé de commentaire.

JOSHUA G. le

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Although the customer service representative was busy. She still took the time to let us know that she would be with a shortly. And was Studios when she did.

Tiara S. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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Better maintenance on the vehicle and mirrors that work

Kenneth R. le

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Nothing

Ronell D. le

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Le client n'a pas laissé de commentaire.

WILLIAM D. le

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Le client n'a pas laissé de commentaire.

Aris C. le

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Le client n'a pas laissé de commentaire.

James H. le

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Very helpful staff

Joe C. le

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Le client n'a pas laissé de commentaire.

Nancy W. le

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Service was great????????

sharon B. le

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Nothing the lady that helped me was excellent

William M. le

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Great!

Jean C. le

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Wonderful friendly customer service at the Holland Rd. location. I gave it 4 stars only because of lengthy wait time when calling the next day even after being switched to the corporate office.

Hazel S. le

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Everything just want to smooth this clockwork lovely young lady waited on me Donna excellent job very impressed

Daniel J T. le

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Both associates were very polite and new the mission of U-Haul very well. They were able to answer all of our questions and requirements of checking in the truck we rented very well. I will be back.

Tabatha H. le

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Very clean..no signs of rodents or bugs. Very helpful and friendly staff!!

gary w. le

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Always friendly and very helpful. Storage units clean and in good condition.

Thelma M. le

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The staff was very professional and polite. They were helpful and clearly explained any questions I asked. Justin and his team represents U-haul well. I commend them for doing great job of excellence

Jala M. le

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I would recommend this facility

Barbara S. le

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The professionalism of the staff was superb. The representative was very thoughtful, kind and knowledgeable. My experience with this establishment was a delight and the first month free was helpful.

Roger H. le

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Everything was clean and maintained well.

Fred G. le

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This facility truly met our needs.

Craig M. le

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Thank you for your polite and kind service as you have provided professional service , thank you greatly

As Time Goes By A. le

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Competent, Helpful, Courteous and Professional Staff

Fred G. le

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Very helpful and gracious.

Thelma M. le

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She was professional courteous and attentive to my needs. She explain everything with clarity and answered questions to my satisfaction.

Robin P. le

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My only issue was that we were limited on r hours of checkout. That is probably a safety issue, but when our movers were late, it limited what we could do in a day b/c we would be locked out at 10PM

Dorothy L. le

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The manager Justin all I can say very pushy .(overkill) sent more letters to my family.than myself kinda like harrassment.so o moved my stuff out .the lady that word there was very nice.

David R. le

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I am disappointed that the rent is not pro rated. I closed my account out with several days left and was not granted a refund for those days not used.

LINDA B. le

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Please with the service.

tiffany f. le

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Young lady working there was very helpful and knowledgeable of all of the equipment. Great rental experience!

CHRISTINA J. le

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Nice facility. Would use again

Lisa M. le

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Nice clean storage facility!