Évaluations des clients U-Haul Moving & Storage at Hwy 13 & Portland Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Hwy 13 & Portland Ave

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Megan P. le

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Thanks

Terell P. le

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Great helpful staff

Brian P. le

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Computer systems were down but person was able to do what was needed on their phone. Service was great and overall a pleasant and efficient process.

Stacy E. le

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The service was excellent. The upgrades to their computers seemed to cause so problems but it was all settled when I dropped off.

Judie R. le

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Excellent service. Facility very clean, we were given “tour” and explained where everything was. Would rent a storage locker from this location again and I highly recommend it.

TOM K. le

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Russ is very very good to work with!

Heather R. le

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Patrick D. le

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I went to 4 different locations from reserving my trailer to storing my belongings. Each place everyone was super helpful and made for the smoothest part of my relocation.

Kathy S. le

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We were very pleased with our experience here. The best part was that there were always big well maintained carts to use to carry our stuff in and out.

Alana B. le

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Le client n'a pas laissé de commentaire.

Stephanie B. le

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It was irritating from the beginning. I made my reservation online days beforehand. I tried to call the location at 12200 Portland Ave to let them know I was running late but the man I spoke to said I had to go to a different location. So I go to said location and they told me I was still at the wrong one. I go back to the original location and the man told me my reservation just popped up in his computer. Going back and forth like that put me an hour behind schedule for the rest of my move, and I was late bringing the truck back. I tried calling five times to talk to someone about being late but no one answered. While returning the truck I was told since I was late, I was being charged an extra two days. I tried to explain the situation and neither of the employees were very understanding. One of them did tell me he was going to only charge me one extra day "as a courtesy". Moving is stressful enough by itself, I shouldn't have had to deal with added on stress from uhaul. Now that I'm being charged an extra $98 that's gonna a put me behind on other obligations I have. I will not be using any uhaul locations from Burnsville ever again.

Paige S. le

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I tried to use the mobile 24/7 to pick up my cargo van. It didn’t work, but Russell in the office was friendly and took care of everything. He made sure I knew how to operate the van, which was helpful. The van was clean and got the job done, and the whole process was easier than anticipated.

douglas p. le

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Great place to store items.

Lynn K. le

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Always great service at this facility. Question:. I noticed another payment came out on 7/28. Bus this correct.

leo g. le

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Very clean and neat, The manager (Russ) was a pleasure to work with.

Kevin G. le

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Great temperature controlled storage easy access to Hwy 13.

Kelley D. le

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Alex at the desk was very sociable, friendly and knowledgeable. He took extra steps to help me understand how to use the van I rented. He assisted me with loading up the moving tools I needed as well. Alex went above and beyond my expectations for uhaul! Thank you for hiring a great employee who helped lighten my mood during my stressful moving process.

Jamal F. le

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Perfect for last minute. Very thankful.

Barbara C. le

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Na

marney A. le

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Le client n'a pas laissé de commentaire.

robert f. le

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Russ is always very helpful

Stephen H. le

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Le client n'a pas laissé de commentaire.

Sahra I. le

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I loved ranting a uhaul it was amazing experience

Jennifer H. le

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The manger Russel is awesome to work with!

David R. le

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I liked the motion sensor lighting for sustainability and the radio playing was a small feature but something to make you stand out among your competitors. Thank You!

Harvey L. le

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Great customer service when I need your service I would come back

David R. le

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Very clean and well organized. Made moving in simple and easy.

Holly S. le

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Everyone we spoke with was very helpful and knew the answers to any questions we had. I plan to use UHaul again for our moving needs and hope the next place is as nice!

David C. le

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Speaks in a very polite manner he explains everything the in and outs with all the stress moving he make you feel at ease I even forget I don’t like elevators. Thanks for a wonderful job .

JOHN C. le

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Very convenient except I’m not sure why they didn’t make the tunnel 2 cars wide. 1 parked car blocks it and it’s not that big a deal to back out but I’d say that happened at least half of the time.

Scott P. le

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We would have rated Uhaul storage excellent if not for having to pay for a full month when we moved out on the 2nd day of the month. No credit offered will leave us with a negative experience.

GENEVIEVE C. le

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Thank You!

john w. le

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This Uhaul facility is the best I've seen so far. It's clean, affordable, secure and the General Manager is extremely friendly and helpful. I highly recommend this Uhaul Storage facility !

RANDY H. le

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Have nothing but positive things to say about this place .Was well maintained and staff was always helpful . Never had any issues at all .Thanks

Jason S. le

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No comments entered

Rodrigo C. le

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Good facility and very clean environment

jon j. le

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will rent again in the future and will recommend as in the past.

Kathy/Kelli S. le

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Na

MIke l. le

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Everything was great!

abdifatah a. le

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Thank you u haul for your service and outstanding job.

Isak H. le

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Things were handled efficiently, and the facility was nice.

mike k. le

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Russ is awesome...he is the reason I rented there....

CYNTHIA O. le

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I have absolutely no complaints about this facility. My entire home was stored there for 5 months. The units are clean and well maintained and the staff was very helpful every time.

brittany w. le

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The whole staff at U-Haul was amazing! The facility was always clean and well maintained. My items were stored there for almost a year, and during that time no mishaps or damage occurred.

NADINE C. le

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Well maintained facility

Anthony R. le

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On site staff excellent.

RICHARD B. le

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Great storage!

MARGARET P. le

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Nothing more to say other than excellent !

Ricardo P. le

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Very clean and convenient.

Nancy A. le

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We had never had the need for a storage unit until we had to move twice, which certainly not an ideal situation. However this worked out great. Loved the inside access. Thanks!

Randy P. le

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Russel was very helpful!

YONIS M. le

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The staff were friendly and helpful. Also, the facility was kept clean and lighted up.

Camille L. le

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I have used this particular location three times. It is well maintained, securely constructed, conveniently located, and the employees are friendly, fun, and professional.