Évaluations des clients U-Haul Moving & Storage at Kingshighway

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Kingshighway

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Kristie M. le

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Friendliest customer service I've ever received when renting a Uhaul truck.

Helen H. le

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Le client n'a pas laissé de commentaire.

Christine L. le

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Le client n'a pas laissé de commentaire.

Ian F. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Kristie M. le

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Best experience I've ever had with a Uhaul rental!

Kristi R. le

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Le client n'a pas laissé de commentaire.

Ishtiaq M. le

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I reserved online for 17 feet truck but I was not given 17 feet truck instead I was given 20 feet truck and charged more. Online reservation was showing that if I could not get 17 feet truck I will be given 55$. Instead I was charger more.

Dan T. le

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Have more people at the checkout desk, there was a long line.

Kimberly J. le

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Used the app-based pickup, but the wrong key turned out to be in the lockbox the app told me to open. Fortunately a staff member was on-site to open another box with our key, but in the future - try to put the correct keys in the boxes. Overall positive!

Michael M. le

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Le client n'a pas laissé de commentaire.

Anthony B. le

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Le client n'a pas laissé de commentaire.

David G. le

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This was an excellent rental experience, my second good experience with this location

Sophia T. le

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Le client n'a pas laissé de commentaire.

Terrell S. le

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How is my bill so high from 19.95 I did not drive far at all

Ken K. le

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Le client n'a pas laissé de commentaire.

Joshua S. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Rita H. le

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Le client n'a pas laissé de commentaire.

Erin S. le

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Le client n'a pas laissé de commentaire.

Dennis D. le

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Le client n'a pas laissé de commentaire.

Brandon B. le

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Le client n'a pas laissé de commentaire.

Anas G. le

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Le client n'a pas laissé de commentaire.

Sarah P. le

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Well this questionnaire doesn't give you all much information. Also I would've appreciated a quick run through of how the truck works and everything.

Kathleen D. le

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Le client n'a pas laissé de commentaire.

Brandon B. le

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Le client n'a pas laissé de commentaire.

John m. le

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quick service in and out. clean and comfortable truck

Edwin L. le

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Le client n'a pas laissé de commentaire.

Byron T. le

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Le client n'a pas laissé de commentaire.

Monique H. le

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The dolly I requested was not on the truck & when I had to go back to the location for one they informed me due to the inconvenience they would reimburse me. Courteous, kind, & thoughtful!

Darryl C. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Staff was friendly and as efficient as circumstances allowed. A late dropoff by a previous renter created a delay, plus work on the building made the main door to the rental lot unavailable. Minor inconveniences.

Jacob P. le

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Le client n'a pas laissé de commentaire.

Camden C. le

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Le client n'a pas laissé de commentaire.

Catherine M. le

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My problem with U-Haul was not either of the locations I ended up using. The issue was I booked the truck on Thursday morning early for pick up on Saturday. I was driving from out of town and the first location that I had selected called to say they didn’t have a truck and gave me an alternate location. A lady from U-Haul called and confirmed that I would be going to that location and I said yes I would be there by nine. A gentleman from that location on Tucker Boulevard in St. Louis Missouri then called to tell me he would be sure to save me a truck. I arrive 10 minutes before they opened and indeed there was a truck. However when I went to talk to the gentleman he said he had to unload the truck it was not ready. I ran my boxes to the area I would be moving from which was 20 minutes and returned. Not only was the man gone the truck was gone. I called his cell phone which was posted and he told me that even though he had said he would hold it for me he gave it to someone else. He told me he was out looking for a truck for me and would be back in 20 minutes with the truck. In 20 minutes he did not come back. A lady from U-Haul called to tell me he didn’t have a truck for me. She gave me a $50 credit. That is nice, however they had already put me an hour behind at this point and drop the ball on customer service. I would not recommend the Tucker Boulevard location to anyone. I would not rate their customer service at all appropriate. I don’t even know how this guy keeps a U-Haul franchise with this kind of shenanigans. A truck that is booked should be clean sitting ready to go and full of gas. His excuse that someone didn’t return it is certainly not the customers fault. And his commitment to holding a truck for me and then giving it to someone as soon as I leave is unacceptable. My recommendation for U-Haul would Be to pull this guys franchise. How do you haul not been able to find me another truck in the new location been so nice and accommodating I probably would’ve been writing a scathing Google review. This was my first time to ever use U-Haul I’ve always use Penske and rider and I will think long and hard before I book U-Haul again.

Bobbie W. le

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Le client n'a pas laissé de commentaire.

Gregory H. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Rhonda was quite possibly the best Haul employee I've interacted with. She is kind, warm, accommodating and very knowledgeable about her work. This location was wonderful, she was even better!

jonathan f. le

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These people are rude liars they treat there customers like shit you make a reservation and the rasist son of a bitches put the person who has not spent a dime in front of you and the manager will just say i dont care who you talked to on the phn they dog you out and treat there customers like garbage if they happen to be black

Stacy r. le

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Le client n'a pas laissé de commentaire.

Jeffrey G. le

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It was 94 degrees ot and the air conditioning didn't work in the truck. Made the experience terrible.

Morgan M. le

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Staff was wonderful!

Harold D. le

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Good people to work with.

collin N. le

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All the employees at this location went out of their way to help us out and provided excellent service. Simeon helped us get a mattress/box springs set into an elevator we’d been struggling with, and then helped my son carry it all the way to the storage unit after he had finished work for the day. James, the manager, was very kind and even helped us get a tall book shelf into the elevator. Since I’m under 5’, l wasn’t able to help my son with the tall & bulky items. My son has used this U-Haul facility a few times in the past, and the service has always been excellent. I would highly recommend this location to anyone.

Anna D. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Great customer service and everything was clear, quick, and simple! I even didn't get charged for gas, which was really nice since I only drove 4 miles. Love doing business with UHaul!

joel r. le

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Le client n'a pas laissé de commentaire.

CHRIS G. le

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Le client n'a pas laissé de commentaire.

DANIEL V. le

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Le client n'a pas laissé de commentaire.

Nirmala S. le

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Le client n'a pas laissé de commentaire.

Michael V. le

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Le client n'a pas laissé de commentaire.

Teresa S. le

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Le client n'a pas laissé de commentaire.

Frederick M. le

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Le client n'a pas laissé de commentaire.

Elizabeth H. le

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Great people

Jesse G. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Le client n'a pas laissé de commentaire.

Hector F. le

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The front wheel alignment works pretty good But the tire balance was off I guess they didn’t balance the tires right so it shook all the way from Saint Louis to San Antonio if you need to call me phone number is 314-471-7937

Robert S. le

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Le client n'a pas laissé de commentaire.

Byron T. le

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The manager and the employees at this particular location are phenomenal! They always make sure that everything I need is available and they always help me with satisfaction before doing an after my rental.! I am a repeat customer Farmers 10 years now and I would love to purchase wanted you a video after you take it off the regular roster my name is Minister Byron E Tompkins I! So please contact me so that I may be able to find out how you all can Finance me a truck a cargo van! Thank you and God bless you all!

Leslie H. le

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Le client n'a pas laissé de commentaire.

Shannon A. le

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Le client n'a pas laissé de commentaire.

patty p. le

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People inside were great, both the wht guy who reserved the trailer and the young blk girl who waited on me when I picked it up. She also checked me in when I came back. But yard man not too good. Had to go inside to get him, Then didn't speak to me when he came out. When I brought trailer back, he didn't seem to take job too seriously, left girl to do all work....

Collin K. le

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Le client n'a pas laissé de commentaire.

David W. le

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I rented a truck on 6/15/19 at 10:22 am from the St Peters MO location and returned it after a few hrs at 3:34 pm on the same day of 6/15/19 and they are trying to rip me off by sending me a bill for an extra day stating I returned the truck on 6/16/19. That is too shady for me and will never use that location ever again. I will file a lawsuit if I get charged anything extra then what I already paid.

Joel F. le

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The staff was friendly and units secure.

Kevin A. le

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We were slightly over mileage and charged extra. Maybe allow more mileage. We moved over 1000 miles and spent over $1000 than got hit extra for mileage.

Clayton P. le

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great experience

Akilah' M. le

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Le client n'a pas laissé de commentaire.

Scott H. le

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Le client n'a pas laissé de commentaire.

Richard J. le

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Le client n'a pas laissé de commentaire.

Mirita S. le

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Le client n'a pas laissé de commentaire.

Bryan D. le

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Le client n'a pas laissé de commentaire.

George P. le

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Le client n'a pas laissé de commentaire.

Joshua M. le

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Hire people who know how to install a tow dolly. Strap came off during the drive on one of the wheels. The car was hanging by just the chain and one strap. Wife was driving behind. If the car would have come off it could have killed her. I had road side assistance come out to redo everything and he said it wasn’t done properly. How in the hell does a place that specifically does this, not know how to do this? Complete and utter disaster. I want a refund.

Antonio B. le

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Le client n'a pas laissé de commentaire.

Gonzalo B. le

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Excellent personnel either checking in than returning the van

Chrissie B. le

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All Vans should have automatic side mirror adjustment

Marc H. le

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Nice courteous service rep

elizabeth t. le

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Le client n'a pas laissé de commentaire.

beka r. le

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Le client n'a pas laissé de commentaire.

Patricia R. le

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Le client n'a pas laissé de commentaire.

Peter M. le

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Was charged for miles I didn’t drive- truck was dirty

asa p. le

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Le client n'a pas laissé de commentaire.

Debra W. le

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Le client n'a pas laissé de commentaire.

Rob B. le

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Le client n'a pas laissé de commentaire.

Rob B. le

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Le client n'a pas laissé de commentaire.

Dale K. le

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Scheduled a "non desk" rental. However, the morning of the pickup received a notification that my equipment was not available and that I would have to go inside and talk to representative. There were at least 5 people in line and it was going very slow. Luckily after about 10 minutes in line I was able to get the attention of an associate and he was able to rectify the problem which was that the exact vehicle was not available but that another vehicle in the same class was available. This problem needs to be corrected in your system and I felt uncomfortable that I had to cut in front of at least 4 people to obtain the vehicle.

Brennan W. le

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Le client n'a pas laissé de commentaire.

Lori P. le

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We have usually had a good experience with this location and the trucks we've rented (usually rent at least 10 times a year) however this time the truck I received the AC was not working and was blowing warm air. I had to leave the window open even on the highway to make it even bearable. it was miserable driving around in it for the few hours I had it. They did give a 20% discount when returning, however the experience was very disappointing.

Antwan B. le

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Le client n'a pas laissé de commentaire.

GILBERT C. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Le client n'a pas laissé de commentaire.

Mark F. le

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Le client n'a pas laissé de commentaire.

Kim J. le

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Karen J is 100%.

Mona R. le

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Le client n'a pas laissé de commentaire.

Terrence A. le

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Le client n'a pas laissé de commentaire.

Ehsan M. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Joel F. le

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The people are really nice and helpful. The facility has ample carts and two elevators available to assist with moving things to higher levels.

Joan P. le

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Le client n'a pas laissé de commentaire.

Kevin W. le

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let the customer know about the mileage before the transaction

TWUNA J. le

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I originally had a reservation with another company but they were overbooked so the representative called U Haul to make a reservation for me. They really went over and beyond.

Nicholas R. le

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Le client n'a pas laissé de commentaire.

Margaret C. le

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Enjoyed the jovial atmosphere and excellent service.

George V. le

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Everything was very good except that with the torrential rains Sat evening / night some water got in the back end of the truck and got some furniture wet. Otherwise good experience all & all !

charles o. le

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Le client n'a pas laissé de commentaire.

doris h. le

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They should make sure everyone is aware of new changes. And making sure they know what to do. Some customers new or haven’t rent in years. Paper looks the same. High light changes.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Victoria S. le

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Vacuum inside of cab between uses.

Don E. le

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Friendly courteous and professional. Thank you

greg l. le

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Le client n'a pas laissé de commentaire.

Christine L. le

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This location has plenty of equipment and are friendly but when I called to keep the vehicle for another day I called the 800 number this lady claimed she was located in the main office in St. Louis she was rude and nasty didn’t like her very well telling me I couldn’t keep the truck for one more day she claimed that way the only truck they had just lied I know this location has plenty of trucks I wishedI would had got a hold on the people who worked at the location where I rented from

leslie t. le

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I was very pleased during my visit ,both during renting and returning ! I wouldn't ask for a thing to be different ! Mr. Simeon was especially great ! He even went out of his way to make me smile & wished me a better day, and that actually made my day ! Thanks Uhaul

Angelo B. le

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Le client n'a pas laissé de commentaire.

Guinevere R. le

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You need to make it much easier to check in your equipment if you are not going to maintain personnel at your check-in places.

WILLIAM K. le

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Le client n'a pas laissé de commentaire.

Susan A. le

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Le client n'a pas laissé de commentaire.

Alfred H. le

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Le client n'a pas laissé de commentaire.

nick z. le

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Great staff. I was there pretty early and they brewed a fresh pot of coffee. Quick and clean service.

robert m. le

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They were not very responsive when I walked in to pick up the vehicle I had reserved. Also, if you use your debit card upon check in, make sure that you don't pay more up front than what the final charges will be. I have called several times to get my overpayment back but no one ever answers the phone.

Deva S. le

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The young lady that took care of me was amazing and the young man that checked the truck was awesome. Last but not least the young man that checked me out was equally awesome. Great team work!

Joel H. le

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Le client n'a pas laissé de commentaire.

Andrew K. le

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Le client n'a pas laissé de commentaire.

Nicole C. le

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Everything was great, staff was friendly, rental performed exactly as expected. :-)

Emma L. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Le client n'a pas laissé de commentaire.

Edward N. le

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The person who helped me was polite & quick. The branch location was clean and all the workers were friendly. Would definitely go back to this branch and rent a truck again when needed.

Timothy W. le

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Met at my truck. Very efficient and quick process.

Lindsay B. le

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Le client n'a pas laissé de commentaire.

Miranda J. le

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Great strong men to help an old lady like me!

Melissa R. le

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I’m so glad I got sent an email to review you guys because I probably would have forgotten to give feedback otherwise. I just gotta say I was super impressed by everyone I interacted with. (Sorry I cant remember their names!) but everything from the pickup to the drop off went so smoothly and the staff was on it. I expected some poor attitudes with it being a holiday but that wasn’t the case at all. Everyone was just awesome. A+++

Danielle M. le

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Le client n'a pas laissé de commentaire.

Jim B. le

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Staff was very nice a personable especially the guys who bring the truck around!

daniel c. le

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Le client n'a pas laissé de commentaire.

CRYSTAL B. le

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Le client n'a pas laissé de commentaire.

Roy G. le

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Le client n'a pas laissé de commentaire.

Ronald O. le

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Needed to switch out trailer because it wouldn't clamp down to the hitch ball. The threads were stripped. This would not have happened if the trailer was inspected when it came in. Wasted about 1/2 an hour of my time to switch out the trailer and rewrite the contract.

Matthew L. le

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Guy that pulled my truck up said that as long as the gas was clearly over 1/4, it would be fine. Drop off charged by $18 because it wasn’t at 3/8. I would have been fine with 3/8 if told it must be there in advance.

elizabeth c. le

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Le client n'a pas laissé de commentaire.

Kristine H. le

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Easy & nice! Would use again! Thanks

Minister Byron E T. le

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Good morning and God bless you all! My name is Minister Byron Tompkins I! I am a repeat customer for more than 5 years! I'm not interested in owning they want me to go cargo van that you all don't use anymore! Flock. Com Most of the time my experience with U-Haul his phone number! However it's becoming very costly for me to rent the vehicle for almost 10 years! I am interesting in only one of the vehicles and I think that you all take off the market! I heard it in the atmosphere that you all have a program where you may be able to finance only one of those trucks! Please forward me the information and set an appointment for me to come in and look at one out on Lusher Road! Thank you and God bless you have a wonderful day!

Yolonda S. le

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Le client n'a pas laissé de commentaire.

Terrence A. le

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Le client n'a pas laissé de commentaire.

GREGORY H. le

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Le client n'a pas laissé de commentaire.

James W. le

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Nothing. Very pleasant and efficient staff. It could not have been easier. Thank you!

Mike W. le

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Le client n'a pas laissé de commentaire.

Bertha W. le

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Le client n'a pas laissé de commentaire.

shari e. le

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James and crew are amazing!!

Raymond P. le

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Really friendly and efficient staff. Got me in and out quickly both coming and leaving. Really impressed!

MinisterByronE T. le

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98% of the time when I come to you this this U-Haul the service is always extra phenomenal and everybody here always takes care of me very well! If I have a problem they make sure that I get it taken care of immediately! They have a great team here and they work well together and they always do the best they can to get the customers taken care of, especially myself! Thank you and God bless you have a wonderful day!

John K. le

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Have more operators to answer the phone. Waited 30 minutes on hold only to hang up because no one answered. Never got an answered after several calls.

Rachel T. le

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Le client n'a pas laissé de commentaire.

Dwight M. le

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Le client n'a pas laissé de commentaire.

Cathryn B. le

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Your customer service was wonderful. From checking in, to receiving the truck and giving me tips for a smoother experience and returning the truck - they were all very personable and professional. This is the third time I have rented vehicles from you without a problem and will be back when necessary. Thank you all!

Scot B. le

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Le client n'a pas laissé de commentaire.

Ervin L. le

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Was very helpful and courteous

Ramon G. le

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Offer discounts for return customers

Melissa M. le

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Le client n'a pas laissé de commentaire.

tyrone b. le

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Le client n'a pas laissé de commentaire.

David Z. le

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Le client n'a pas laissé de commentaire.

Sterling H. le

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Le client n'a pas laissé de commentaire.

clark o. le

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I was quoted a cost of $95 for 2 days rental which was to include 12 blankets at $20 (were not on truck), and including the insurance plus up to 50 miles. When I questioned the lady on the phone about the cost being so low, she told me that it was correct. Well, we did end up with more miles than we originally thought, but the cost ended up being $220!!! I was not happy with the misquote.

richard w. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Excellent customer service and support. They went above and beyond what was expected to help satisfy my needs. I would recommend them to any family member or friend.

Malinda S. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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I don’t know if anything could improve the process. My experience was excellent. I made an online reservation at 1:00 am, picked up the car trailer at 7:15 am, was gone in 15 minutes. Then was able to return it after hours so I didn’t have to pay for an extra day. One of the best customer experiences ever with any business.

tim c. le

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Le client n'a pas laissé de commentaire.

Sherry R. le

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Le client n'a pas laissé de commentaire.

Alyson C. le

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Le client n'a pas laissé de commentaire.

Nathan A. le

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Air conditioning did not work after 10 minutes of driving. It pumped out hot air.

Holly H. le

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Le client n'a pas laissé de commentaire.

russell k. le

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Le client n'a pas laissé de commentaire.

Kathryn B. le

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The agent inadvertently had two reservations in the system for us. Also, one of them was-within Uhaul system-identified as picking up at a different location than where we made the reservation, though we didn't know it until THAT location contacted us (and after we had picked up the trailer at our preferred location).

James R. le

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The online quote turned out to be different than what I was told at the location. My original quote for rental ended up being significantly lower than what I was charged. The attendant at the location I rented from explained the changes, however, in the future I might chose to go a different route since it was far more expensive than I was anticipating.

Landon A. le

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This facility and equipment seemed clean and well maintained. Overall, the workers were helpful and friendly. However, there was one guy helping hook up/unload trailers and trucks that was extremely unhelpful. I was surprised how blunt and rude he was to me and other customers. I would recommend my friends go to a different location just because of him.

Ramonda H. le

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Better management. The store was scheduled to open at 9:00 am- however, the customer were not allowed into the store until 9:15. Once in the store no one offered an apology or a discount. I was told that they aren’t authorized... not even an apology! So if you have a 9:00 am reservation that means absolutely nothing!!! In addition, 3 customers were let in the back door while the remaining waited!

Carolyn M. le

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Le client n'a pas laissé de commentaire.

luke s. le

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Storage facilities are dated and smell strongly of must/mold.

WALKER G. le

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A couple employees didn’t know their job. I had to wait longer than needed, when I ask if I was gonna get done I was told to relax. A couple other employees seemed to know their jobs I don’t know why I had to wait while they got schooled, my receipt was already in their hands

Albany H. le

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Le client n'a pas laissé de commentaire.

Julie S. le

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Your staff was very friendly and helpful, and the whole process was very smooth.

Shane M. le

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Le client n'a pas laissé de commentaire.

Ashley M. le

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Le client n'a pas laissé de commentaire.

chrissie b. le

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Le client n'a pas laissé de commentaire.

michelle s. le

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Le client n'a pas laissé de commentaire.

Berta B. le

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Le client n'a pas laissé de commentaire.

Taylor P. le

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Le client n'a pas laissé de commentaire.

matt l. le

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Have truck ready without having me take pictures of other peoples damage. That should not be my job. The fact that the price advertised on the side of every truck is way less...misleading. Unprofessional. Just another corporate entity trying to screw over the consumer.

Lauren D. le

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Having more staff at the check in counter at the beginning of the day. Fortunately, I was the second person in line. But behind me were about 15 people waiting to pick up. I am sure opening up one more terminal could help the lines move faster. Overall, though, I had great service and everyone was very nice.

Shannon S. le

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Le client n'a pas laissé de commentaire.

joyce b. le

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Le client n'a pas laissé de commentaire.

kevin r. le

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No suggestions. The people at this location were very impressive. Bright, articulate, helpful and friendly.

Brierra l. le

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You guess are awesome!. Very friendly and helpful, thanks for helping to make my move a success!

Brian G. le

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Le client n'a pas laissé de commentaire.

Benjamin P. le

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Service was fast and friendly, overall experience was super easy and convenient. Would rent from Uhaul again in a heartbeat.

ANTHONY T. le

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Le client n'a pas laissé de commentaire.

Malinda S. le

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Le client n'a pas laissé de commentaire.

SAMUEL W. le

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Le client n'a pas laissé de commentaire.

karen m. le

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The employees are sooo nice and helpful. Outstanding customer service!

mia b. le

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Le client n'a pas laissé de commentaire.

kelly h. le

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Le client n'a pas laissé de commentaire.

Lauren T. le

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Le client n'a pas laissé de commentaire.

denise b. le

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The staff were great to work with. Both Wes and James. But one major concern...when I dropped off the U-Haul I was told that the trailer chains were hooked up wrong and could have resulted in an accident. Wes had mentioned that he was new to this type of work. Fortunately I did not have an accident.

Christine L. le

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The only complaint someone smoked in the truck when I received it I had a hard time breathing but I had the windows open at all times

STEPHANIE B. le

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Le client n'a pas laissé de commentaire.

THOMAS S. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Jessica O. le

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Le client n'a pas laissé de commentaire.

Corey W. le

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Le client n'a pas laissé de commentaire.

Logan D. le

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Le client n'a pas laissé de commentaire.

RICHARD V. le

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Thank you!

jorge m. le

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Le client n'a pas laissé de commentaire.

Linda E. le

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Accidentally scheduled pick up at a close by Uhaul on the Hill. They didn’t have the truck available yet didn’t text or call to let me know. Luckily I ended up at this location and everything worked out. Do not use the Uhaul at 2101 S Kingshighway

Malinda S. le

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Le client n'a pas laissé de commentaire.

Roshana H. le

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The GM was very polite and efficient. I would recommend this service.

Charles W. le

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Le client n'a pas laissé de commentaire.

John C. le

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Employees need to be trained better and be more willing to work. Seems like they were bothered just to do their job. Manager avalible to step in and help out. No one seemed to be available. Very disappointed. The staff needs to know their equipment and pricing. Its your job

AARON S. le

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On my visit today, the service was surprisingly fast, friendly, and the equipment was brand new. Who knew renting a trailer could be so fun and easy?

Minister Byron E T. le

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90% of the individuals that work at this particular U-Haul always treats me well and make sure that everything is easy for me to rent equipment to return equipment and they always cordial and polite to me!!! I would definitely and I do recommend this particular U-Haul facility to all my friends loved ones and Associates in Jesus name! Thank you and God bless you have a wonderful day!

Henry B. le

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Le client n'a pas laissé de commentaire.

brian b. le

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Don’t change a thing. Best experience I’ve had with a moving company. Everyone was friendly and the place is clean and organized. Good job.

John D. le

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Le client n'a pas laissé de commentaire.

Brooke H. le

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Le client n'a pas laissé de commentaire.

Jeff K. le

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This location is great. Very efficient service

Richard D. le

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Le client n'a pas laissé de commentaire.

REGINALD S. le

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Le client n'a pas laissé de commentaire.

Patrick J. le

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Le client n'a pas laissé de commentaire.

Melvin M. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Malinda S. le

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Le client n'a pas laissé de commentaire.

Ed S. le

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I drove a van 23 miles, put 2 gallons of gas in it(with a receipt) and they charged me for an 1/8 tank of gas, I called and lady who answered was rude and would not discuss it

TODD H. le

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Le client n'a pas laissé de commentaire.

David B. le

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This location has by far the best staff I travel 20min just to go to this location. Keep up the good work and top notch staff. Thanks

Tiffany T. le

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The u haul was dropped off at a different location, however, you guys (uhaul employees) didn't find it on the day i dropped the vehicle off and charged me for 4 extra days. I will not pay the balance until this is corrected.

lourdes r. le

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Everything worked out perfectly; it was my first time renting a trailer from uhaul and will definitely recommend it to everyone. Very convenient, reliable, easy to los and unload. Great experience.

SAEF Q. le

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Good thanks

Dominique D. le

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Thank you to the staff! They were amazing.

Steve L. le

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Drop off location is nice.

Nattapon T. le

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Le client n'a pas laissé de commentaire.

Joseph w. le

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Le client n'a pas laissé de commentaire.

Mikal R. le

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More than one counter person

Michael M. le

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Le client n'a pas laissé de commentaire.

Leonard G. le

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everyone at this location was super helpful. we just needed a trailer for a short time and they helped us attach it and it was quick and easy.

Alexzandra G. le

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Le client n'a pas laissé de commentaire.

Matthew J. le

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Le client n'a pas laissé de commentaire.

nina f. le

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Give me furniture pads if I pay for them Don’t change me for said furniture pads in final bill Replace steering wheel Remove stale cigarette smell from truck

Peter C. le

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Le client n'a pas laissé de commentaire.

Ed S. le

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TRuck smelled of cigarette smoke. I do not like the new practice of needing a smart phone in order to text pictures of your drivers license. Will consider using a different rental company because of that policy

BEVERLY K. le

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Everyone was very courteous and professional. Just keep up the good work.

vic c. le

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Wes gave great customer.Thank you

Robert M. le

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Le client n'a pas laissé de commentaire.

Frances J. le

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Le client n'a pas laissé de commentaire.

ANDRE V. le

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Le client n'a pas laissé de commentaire.

Jennifer A. le

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Le client n'a pas laissé de commentaire.

christopher s. le

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Le client n'a pas laissé de commentaire.

eric s. le

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I will NEVER rent from uhaul again. Truck poorly maintained. No cruise control on cross country truck! Completely random fuel gauge which is near impossible to return exact, then charged 12.83 for maybe 2 gallons of fuel. Moreover, no power mirrors, truck stinks of cigarettes, transmission and engine massively underpowered, maybe 8mpg. Also, windshield wiper broke in a snow storm at night on the highway! Clearly due to poorly maintained equipment and nearly caused a horrible accident caused by immediate lack of visibility. We Could have been killed! When mentioned to the feckless manager mark, he had no concern, comment, or even condolence, No offer to help then proceeded to overcharge for fuel 1/8 tank fuel. With the argument of “they will charge me so I’m charging you”. Then saying complain to the company. Absolutely horrible experience! Never again.

Sarah A. le

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Long wait to check in, easy to check out.

keo-udone s. le

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Le client n'a pas laissé de commentaire.

kimberly k. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Glenn R. le

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Unbelievably quick very courteous and attentive.

Rachel S. le

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Waited over 45 minutes in line to get my truck. They need more people working. Then it took a solid 10-15 minutes at the checkout for some reason. So slow. But, the workers were polite and loaded my boxes into the truck for me while it was raining.

Betty K. le

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Did not go in to the business- just dropped off the truck outside. Attendant was efficient with my time and took my issues with the truck down.

FREDDIE J. le

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Great customer service

leon j. le

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When I called to set up the reservation the girl was really really nice on the phone. And the people there are always so friendly and helpful. We love having you right in our neighborhood. Thank you

Stephen W. le

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Le client n'a pas laissé de commentaire.

dejuan w. le

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I loved the truck, it sat up high(made me feel safer) the gas mileage was ver good and was enough space to get the job done

Keith R. le

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Le client n'a pas laissé de commentaire.

Lionel B. le

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Le client n'a pas laissé de commentaire.

Ryan N. le

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Offer discounts to customers on rentals trucks trailers and mileage

TIMOTHY G. le

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They are great for what I needed.

Chad S. le

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Le client n'a pas laissé de commentaire.

Sam S. le

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The layout is weird.... meaning when you walk into the store there's no real indication of where the cashier's are. Even a sign hung up high for people like me - "Hey, dumbass, cashier over here"... I could live with that. These folks did a nice job though. Friendly and efficient.

Steve B. le

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First time using this location, and was very pleased with the promptness of service and help to drop off.

Stefania H. le

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Le client n'a pas laissé de commentaire.

Rose G. le

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Le client n'a pas laissé de commentaire.

Terry W. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

DARIN P. le

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Le client n'a pas laissé de commentaire.

Timothy C. le

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Le client n'a pas laissé de commentaire.

doris f. le

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Le client n'a pas laissé de commentaire.

Debra W. le

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I had a great experience from beginning to end.

kara h. le

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Check in was very smooth and easy, no issues, very helpful.

Lynn B. le

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Coordinate better. When I got the truck it didn't have half a tank as the paperwork indicated. So the guy who checked me out made a note on the sheet. But when I returned the truck with the same amount of gas, I was still charged the EZ fuel charge. That sucked.

DAVID G. le

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Le client n'a pas laissé de commentaire.

Drew N. le

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When I got the trailer a tire was completely flat and did not notice it until I got to my destination. Also, it appears that I was double charged. I will reach out to them to resolve this but it was disappointing to have this many issues for a simple trailer rental.

darrell t. le

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Le client n'a pas laissé de commentaire.

Soma S. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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Le client n'a pas laissé de commentaire.

john k. le

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Le client n'a pas laissé de commentaire.

Zakel M. le

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Le client n'a pas laissé de commentaire.

rita w. le

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The dolly I ordered was not in the truck. I'll double-check next time, but crew needs to do the same before I pick up the truck. Check-out was confusing; signage caught me by surprise. I'm waiting in line and an irrate customer behind yelled and honked at me to 'Get out of the way!' Tell customers about the drop-off process. Check-In Crew was Wonderful, professional and courteous!

Alan G. le

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he truck I had was a gas eater

Justin V. le

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Staff were extremely accommodating and friendly. We are in the process of a complicated move and they helped make it easier. They have been fantastic! I couldn't be happier.

Maurice F. le

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Good work.

Brittany G. le

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They wer very friendly and helpfully.

GWENDOLYN S. le

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Staff was always friendly and accommodating. Only problem was the light switches in units didn't work and lights in unit corridor doesn't stay on long.

Christina P. le

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Very friendly staff on hand

Christine L. le

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First of all I was suppose to receive my free storage for the first , I was told that was only for those who was from out of town then when I went to another Uhaul I found out that was not true

helen h. le

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Thank you very much it was a pleasure doing business with you.

Ramon G. le

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Had a great experience working with the staff regarding storing and truck rental

Tim T. le

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Would definitely rent space again if needed...

Long H. le

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The staff was resourceful, the entryways are clear and easily navigated, save for the fact that the stairway from basement to 1st floor is blocked by the carts.

Vivian B. le

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U-haul is the best