Évaluations des clients U-Haul Moving & Storage at Kingston Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Kingston Rd

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Owen L. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Great service and friendly staff as always when I rent from this location. My experience here always exceeds my expectations. I recommend renting here if you can.

diana M. le

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Your staff are amazing and really know what Customer Service is all about. I have rented from this location several times and I have never had an issue. Hats off to your staff and U-haul for another excellent experience.

Ray S. le

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Le client n'a pas laissé de commentaire.

Martin P. le

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Maybe if you don't have the size of trailer you could give the next size up for same price like 4'x7' open trailer is $14.95 since there was only 5'x9' that cost $19.95 but overall great price and very friendly.

Miguel H. le

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The woman who I dealt with was particularly helpful with a great friendly attitude.

Aylet D. le

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Upon renting the cargo van I used my credit card to secure the vehicle after returning the vehicle I wanted to pay cash the employee told me that I couldn't, I just did the same procedure on Wednesday October 2 of the same week to move other items and Friday October 4 being told differently. Really didn't appreciate that at all.

Sebastian B. le

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Very friendly service, no issues at all.

CALVIN M. le

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Le client n'a pas laissé de commentaire.

Sohaib N. le

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Le client n'a pas laissé de commentaire.

sajid D. le

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Just keep doing what you doing. I was so impressed with the customer service, especially I am first time U haul driver and was amazed the way they show me van functions. Would definatley recommend this service. Thanks you so much.

Aylet D. le

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Le client n'a pas laissé de commentaire.

Marc C. le

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Last minute booking for 1st day of the month. Grateful to have the trailer ! Recognizing the equipment had some mileage. Had me a little concerned pulling it through Toronto rush hour traffic. However - all was good. Mission accomplished! Wishing U-Haul could perhaps notch up the QC of the equipment they’re renting. Service at this location is outstanding !

Colin M. le

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One superstar guy working the front counter with a long line up and the phone was ringing of the hook. I'd like to think a company that has been in the moving business as long as uhaul would have more staff at the end of the month when everyone is moving.

Akos E. le

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Le client n'a pas laissé de commentaire.

Sonja S. le

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Fantastic customer service! Staff is friendly, vehicles are always clean and in good working order. I highly recommend this location.

AHMAD P. le

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Le client n'a pas laissé de commentaire.

Dylan B. le

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Have the equipment available that you booked. And the address that was given did not take us to the correct uHaul location.

Ranjini C. le

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My pick up location was move to a place 25 minutes away the day before my move. Express Check in did not work and I still had to wait 40 minutes in line The rear door got stuck due to a faulty latch and it took over 30 minutes to maneuver it - I was on hold with road side assistance for over 30 minutes with no answer.

Mohammad Khaled H. le

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Le client n'a pas laissé de commentaire.

Jithin B. le

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Le client n'a pas laissé de commentaire.

Adolphina W. le

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Express pick-up was not express at all! The vans I was being shown were not even on the lot. I called customer service # provided, but no answer. Luckily I found a staff member (Daniel) who was leaving late and he graciously assisted me in creating a new reservation last minute. If not for him, my whole move would have been delayed. Thanks Daniel!

Terri B. le

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I really appreciated the staff assisting me in returning the truck ..thanks guys

Kenath Roystan S. le

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Great service as usual,

Charisa F. le

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Le client n'a pas laissé de commentaire.

jonathan P. le

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Le client n'a pas laissé de commentaire.

bruce G. le

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I returned the trailer to uhaul at 8pm Tuesday night. I picked it up Saturday around 12:30pm. I called the store constantly Wednesday from 7:30 am off and on all day until 4pm. NOT ONCE did some one pick up the phone. I kept getting switched to the uhaul company phone center. They said I had to phone it in at the time of drop off or call the store. How is it they did not do the return until after 1 pm on that day making me pay for fifth day? That is a total RIP OFF! 12:30pm Saturday - Sun =1 day Sun -Mon =2 day Mon- Tuesday 3 day I returned it Tuesday night. How ever since it was after 12:30 then day 4. But because you did not book it back in until 1pm after 12:30pm that day then you screw me and charge my for day 5.

Charisa F. le

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Le client n'a pas laissé de commentaire.

mohammedZaid M. le

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Le client n'a pas laissé de commentaire.

Lisa L. le

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This location has always been the one I go to for storage and truck rentals. The general manager Justin is the best !! Very professional yet friendly at the same time. Good job !!!

Jenny K. le

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Recommend against debit card use if at all possible as deposit was held for an excessive amount of time and required multiple episodes of contact to return funds. Send contract by email automatically (I do never received my contract by email or hard copy, which made the deposit return process challenging). Streamline process for returning deposits.

Jessica M. le

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Although the guy behind the counter was effecient there were lines and wait times since it was only him! Extra staffing for known busy days or weekends might be a good idea

Sean G. le

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More attentive when entering rental office. Attendants hidden behind a pile of?????

Restiani A. le

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Le client n'a pas laissé de commentaire.

Evering M. le

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Amazing staff at this location respectful helpful

Mary F. le

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Le client n'a pas laissé de commentaire.

Leann G. le

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It suited my needs when I needed storage.

WILLIAM T. le

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Staff was very helpful , even with my unplanned storage needs. Good job !

ABRAHAM A. le

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A lots of mice

Heather M. le

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Timely, informative,professional, flexible and a reliable service, Many Many thanks!

Jill M. le

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My belongings were damaged from mice, My contract was forged by your employee, I cannot say anything positive about my experience

Donna g. le

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Renting uhaul unit was efficient

Katharine T. le

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Always recieve friendly service at this location.

faye c. le

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No comments.