Évaluations des clients U-Haul Moving & Storage at Kirkman Rd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage at Kirkman Rd
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Kerley D. le
Was great
Patricia F. le
Most people don't read everything on the contract. While you are giving customer information please inform them that you do not reimburse for over filling the gas tank. It is hard to estimate how much it takes to get it back to level you got the truck in. I feel customer should get reimbursed because mileage is not unlimited so we are already being charged for the vehicle and mileage. Maybe will look next time for a company that may have unlimited local mileage if any exist.
Kemar V. le
Experience was Excellent!
Domingo D. le
Excellent experience
andre S. le
Terry was amazing! Great sense of humor and very informative! GIVE HIM A RAISE!
Jose Z. le
Nothing, keeping doing the same you doing. Congratulation and Thanks so much.
Archer C. le
Doesn't feel like there is enough parking for the amount of people that actually go here. Otherwise, the truck was clean and it was as cheap as ever!
Kelly M. le
This was the easiest thing we've done as far as moving. Rented the truck the same place as storage. No running around returning truck from storage. I would use this facility again
Lisa H. le
I was charged for a dolly that I never used
Marcos M. le
Vary helpful and fast thanks for your hard work
roberto M. le
Don’t send us to a location that don’t exist and this was frustrate You need to compensate something for this inconvenience
Derby S. le
I have no complaints, everyone at this location was extremely nice and accommodating. This will be the only location that i go to moving forward
Elaine S. le
There were 3 attendants and not one direct us to pull the truck in at the designated spot while we were pulling in. One said one word -hello, the others just sat there when we asked questions of what to do next. It was like we disturbed them. It was a confusing process when you are not guided on what to do. Not an ounce of customer service. Not inviting. Other than that, convenient location.
Ciprian N. le
Excellent service ??
Deborah M. le
Every encounter was very pleasant and the guys outside go above and beyond to assist you wiyh completing checkoff online.
Jeremiah Z. le
It would be GREAT if they opened earlier than 9am on Sundays.
Gordon E. le
The lady that checked me in was extermly slow. She was asking me for my name, yet she had my driver's license infront of her. She asked me to approve $230 on the credit card machine, yet my trip was $131. I had to refuse and then bend over to see her screen to make sure this was the correct amount. Since I had a reservation, I should not have spent 15mins. checking in with her there.
Vanessa S. le
I've used this location on several occasions. I feel I was over charged. The guy whom checked me in wasnt respectful at all. I was told the gas was a little under and was TOLD to go get more gas. Let him know the way he talked to me wasnt acceptable. Got more gas and returned it way over. He had me waiting for thirty or more minutes. Took care of others and still said nothing to me. Asked him what was the charges and would the deduct since the gas was over and all I got was they will charge your card. I know I was late coming back. But this is ridiculous!!!!!!!!!!!!!.
Keith L. le
The store manager and staff are super awesome. All their customers were giving them hugs, and telling jokes, you can tell that they are treated very well. Very excellent crew.
jaime H. le
Facturar bien
Mark C. le
Staff was very friendly and courteous.
Abdulmajeed A. le
They changed me a lot
CHARLOTTE A. le
Great customer service friendly and helpful one of the workers actually helped me move my mattress out:) awesome place!!
dwayne y. le
Was very helpful
javed n. le
best experience will definitely recommend to friends and family
winston h. le
Excellent Customer Service
Teyarnna S. le
Great customer experience with the staff
Brandon H. le
Thank you
CECIL M. le
Overall, we were pleased with our experience at this U-Haul location.
javed n. le
very nice and helpful people
jose d. le
Wendy and our team. Great job!
LASHAWN D J. le
I have same size unit as in MD however I pay a hundred more a month here and had to buy new lock? Spent 350$ on fuel and there was confusion and tried charging me 1200 despite contact stating 892
atilio d. le
Very good,it's very convenient.
jeannie g. le
Very helpful and accommodating. All staff we worked with was helpful and friendly
maria g. le
Good, but false advertisement, saying the first month was free
Homer M. le
Everything was great just wish the hours was open 24-hours to your personal storage units. At least until midnight
Stephanie R. le
Excellent employee service
SHATERIA A. le
This facility is horrible! None of the workers are on the same page! They had major water damage and instead of the owner moving you into another unit the same size they move you into a bigger one.
mary h. le
Staff here is very rude in the front office. The workers in the back/outside are nice and super helpful. Beware they will lie to your face and then deny everything that you agree on.
lashonda j. le
Not a good experience
Felicia M. le
They staff there was very friendly and pleasant. But the staff at Old Chyenne Hwy was the worse experience I ever had never want to go back again.
Scott G. le
Great customer service.
Mark W. le
Exceeded all my expectations!
deidre s. le
Everyone was great and friendly; enjoyed my experience!
CINDY B. le
When I moved my stuff out I found rat pop on the floor ..
joseph d. le
Wendy was a pleasure to work with. Very personable and pleasant. She explained everything and showed me how to get in and out of the facility after hours!
jeffrey b. le
The young man that check in the trucks was very helpful, and professional.
PHILIP S. le
Wendy Ford has been fantastic for the fifteen years that I have been a customer!
siobhan j. le
Wendy extremely rude.
Antoinette S. le
The people who Run are very nice
Antoinette S. le
Just thank you, nice people.
Jill C. le
Very professional experience. Having had some rough times of late, the lady at the counter was very kind, quick, and thought of things I didn’t think of in terms of my needs for my move. many thanks!
Luciano M. le
I had a very good experience with Uhaul, I recommend.
Hoda b. le
Thank you for your service. All the staff very nice and friendly. Every time I call they were very helpful. I will refer you to everyone.
DEBra B. le
I keep asking you to stop sending emails to deb.brooks@gmail.com This is MY email address and Debra Brooks keeps giving it out knowing it’s not hers
julis r. le
Elevator need to be fixed. It doesn't matter which floor you push, it goes to the 3rd floor first.
JONATHAN S. le
My overall experience was good. I was not happy with the rising cost of monthly rental.
sthaphalis l. le
Everything was great
Karen M. le
Wendy and her team do a fantastic job! We were always treated with professionalism by Wendy and her staff.
Andrea W. le
A few boxes and bags of comforters were wet and mildew. Found a dead rat in the unit.
NANCY S. le
I will miss not seeing Wendy the manager. She is the greatest person. She was always very helpful. She is an asset to the u-Haul family. Nancy Spain
sherita c. le
First unit was leaking move to new one and it was infested with rats and palmetto bugs. GM does not care and would knowingly rent out units no matter conditions. The list goes on but no more charters
Brad L. le
Our storage flooded but u-haul was so amazing about it and they were so helpful so I would definitely recommend them to friends!
sameul m. le
None
Toccara W. le
This is by far1 of the best storage facilities in Orlando. The climate controlled units and facility are so clean. Plenty of push carts and room.
albert o. le
Great costumer service
Brandon S. le
The unit leaked water onto my items. I have filed a claim and have not been contacted back.
karrie k. le
An utter and complete nightmare. Thought I had 24 hour access, but I didn't and then the manager locked us into the lot with no lock on our truck and our truck and moving help still there and not done
barbara c. le
uhaul reservation lied to me get there at location no such unit or rate. Very bad sevices.i try to resolve the problem no one got back with me.
JOHN B. le
I would definitely recommend this facility.
douglas b. le
Very organized and staff pleasant and helpful
Ernesto P. le
Will consider using the storage again
Christopher B. le
Excellent staff and facility
DAISY L. le
For two years of storage use my experience was always met with a smile a hello something so simple made my day during my time of transition . Staff and Management were Awesome especially Ms.Wendy 🤗
charles Leon S. le
Everytime that I call U Hall for a Truck and recent Storage there Friendly Management and Staff I Highly Recommend these PeoPle does a Great job for Your Company keep up the Great Work and you will
Alma R. le
The customer service is wonderful. They went above and beyond to help with our needs. I would highly recommend them.
Brittany G. le
👎🏾
Marye J. le
When i have a emergency i prefer that storege it's. A very clean place
PANYA C. le
I’ve been using this facility for my storage, packing and moving needs for 8 years. Wendy is great!
yesenia b. le
Thank you