Évaluations des clients U-Haul Moving & Storage at Leisure World

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Leisure World

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Lucy B. le

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Customer service was excellent, extremely friendly and went out of their way to help explain the locking system. Great people to work with.

Benjamin W. le

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This place was great we used uhaul the last 5 years to haul our girlscout cookies when the came in

Brenda B. le

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Excellent!!!

Patricia R. le

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Barbara was very helpful its very clean

Bryan H. le

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Linley H. le

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Very helpful, explained everything in detail.

sean s. le

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Very nice and explained everything, thank you!

Despina P. le

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Great customer service! Very friendly and personable! The pick up and return process were both easy!

Kristen F. le

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I have rented from you several times and unfortunately have had the same issue twice. I reserve online, but when it get to the location the vehicle is currently rented. I then get told that the online system keeps sending people to the wrong store and bumps the other persons reservation. I had to go to a store out of my way to pick up the van we needed. Since you have a 50 dollar guarentee the vehicle will be available, I feel I should be given the 50 dollars for inconvenience.

Matthew T. le

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We arrived a few minutes after closing, and the worker was unfortunately not able to help us over the counter, but did recommend I triy doing the 24 hour pickup instead, as he just put keys in the lock box. It was kind of a pain switching from an over the counter reservation to 24 hour pickup. I think the only suggestion I have would be to have the ability to switch that on the fly through the app or website, rather than having to cancel the reservation and make a new one from scratch.

Janet C. le

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Le client n'a pas laissé de commentaire.

Alfreda W. le

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Be precise about information that is given to customer. It is the customer’s money.

Ernie B. le

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Le client n'a pas laissé de commentaire.

teresa e. le

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Using the online check in & return of the rental made the experience easy & low stress. Thank you.

Janet C. le

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Everything was well explained and our rental went very smoothly.

Timothy S. le

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I did not appreciate moving in then 1 week later we had to move out of unit because of construction. You should have known about the construction before putting us in there. My husband died at this ti

Wayne H. le

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Le client n'a pas laissé de commentaire.

Johanna B. le

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Swiping the card was difficult because of the placements of the bumpers in the back and the lack of room under the machine on the front one.

Camille V. le

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The representative that helped with my reservation when I came in was beyond fantastic and I really appreciate all he was able to help with

Carolyn B. le

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Le client n'a pas laissé de commentaire.

Bruce R. le

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Very quick and easy. Dealt with a young lady on pick up and a young man later on drop off, both were very friendly and professional. Overall, it was a very good experience.

Matthew R. le

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Le client n'a pas laissé de commentaire.

Ashley V. le

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My truck broke down on the freeway and the fuel line was disconnected so gasoline poured all over the street. We waited over and hour for someone to say the clip was not connected.

Lorete F. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Everything was great

Matt H. le

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Great storage facility, staff are super friendly and helpful.

Dattatreya J. le

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The experience was great and smooth. Ann helped us very well.

James H. le

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Staff was helpful!

Martin L. le

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Very friendly and helpful, highly recommend

Berenice R. le

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Staff was always very kind polite and helpful. When I had technical issues with my card access, they always assisted me. I would rent a unit there again in the future if needed.

Evelyn A. le

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I rented a storage unit and Tyler really helped me get the size needed And very well informed on all my and daughters questions/concerns. He did a very professional job excellent employee. Evelyn A

kathy g. le

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Ann was extremely helpful. She went above and beyond for me. I really appreciate her top rate customer service

jay r. le

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Ann is a keeper! She was pleasant, knowledgeable and sharp. Great experience.

Greg R. le

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U Haul has the very BEST employees in east Mesa AZ,`that I have EVERY had the pleasure to work with. Anna and Her assistant at thee storage facility on Higggley were especial note worthy

Tamara M. le

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Had to wait quite awhile while your employee was writing up a contract on the phone. Would be nice if you had more than one person working at a time. Ann was wonderful once she became available.

paige L. le

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Le client n'a pas laissé de commentaire.

Jacqueline S. le

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Always friendly and helpful, no complaints

Josephine D. le

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The rep was kind

Jeffrey B. le

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Very efficient! Thank you

Larry B. le

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Very good experience

Susan L. le

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Le client n'a pas laissé de commentaire.

Steven F. le

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The agent who helped me was awesome. Great service and a great experience.

Ronald B. le

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Le client n'a pas laissé de commentaire.

LUCILLE K. le

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VERY GOOD!

Giuseppe B. le

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Gotta say that manager ann was amazing loved her service her kindness.. My experience with uhaul was 5 star's

Patricia C. le

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Le client n'a pas laissé de commentaire.

Karl K. le

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Le client n'a pas laissé de commentaire.

Larry B. le

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VERY friendly and helpful..

Ralph E. le

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More employees on duty...sole employee on duty was overwhelmed, but handled it well...

Briauna D. le

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Excellent customer service from Tyler!

LUCILLE K. le

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Ann was delightful and a pleasure to work with!! Actually the best part of my U-Haul experience!!!

STEPHEN P. le

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Easy access to our unit.

Marco C. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

monica r. le

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Very professional and knowledgeable

Ronald B. le

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Le client n'a pas laissé de commentaire.

richard h. le

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New facility. Clean, friendly, informative and helpful staff.

Olga D. le

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Persons I dealt with directly were nice, friendly, and helpful.

Barbara M. le

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Parking is not optimal.

Ryan L. le

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It seems all the hiccups from opening we’re corrected.

Sheri M. le

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Could not ask for a better experience. The customer service is top notch!

Amanda G. le

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Ann and her crew at this location are AWESOME! Super friendly and had everything ready to go when we arrived. I will definitely be referring this location to anyone in need of a uhaul .

Chris M. le

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Ultra clean facility, staff is awesome!!

Janet C. le

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Check-in info was given comprehensively and the staff were most helpful with the assistance we needed.

Tracy B. le

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Didn't like being charged for lock for unit, a lock that can't possibly be used anywhere else for any other purpose. It's cheap of the company to charge $7 for something that probably costs .50!

roy p. le

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great customer service

abid a. le

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Great employees, nice facility

Kathleen M. le

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We had an excellent rental experience with your rep (didn't get his name) yesterday. He was very friendly, knowledgeable and helpful. He explained all to us and we had no questions afterwards - great!

mary n. le

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Facility was great and the staff was very helpful

Dennis C. le

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Very pleasent employees and whole process was a good experience

Michelle J. le

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I only had access to my unit during the office business hours. I was one day late so he called me, but it was 7:00 AM! I don’t answer so he called my contact person that early as well!

William K. le

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Thanks Ann, for both your professional service and great attitude. W Kruger

JOSEPH S. le

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Excellent customer service

Carlos M. le

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have the gas tank full ready always

kathy g. le

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Ann has excellent customer service skills!

Nathan N. le

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Le client n'a pas laissé de commentaire.

Rob S. le

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The Uhaul receptionist, Anne, was most helpful and gave me all the instructions in a professional manner. If I have to use Uhaul service again , hopefully I will be treated to the same hospitality and professionalism .

nicholas R. le

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Le client n'a pas laissé de commentaire.

Raymond M. le

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Le client n'a pas laissé de commentaire.

JOSEPH T. le

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well done all around!

Michael C. le

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Le client n'a pas laissé de commentaire.

diane N. le

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Le client n'a pas laissé de commentaire.

Clayton D. le

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My appointment was for 9:00 and no one was there to open the locatio till 9:25.

Sheri K. le

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Ann and the other ladies in the office went above and beyond to be helpful.