Le client n'a pas laissé de commentaire.STEVEN H. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at Leisure World
Pour nous contacter
Mesa, AZ 85206
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Perhaps the only thing that I'd add is some sort of after hours bathroom access.STEVEN H. | Premières impressions
I have had several different sized units at both facilities. Great experience every time.Betty B. | Expérience générale
The storage facility was always clean and the team was always very nice to deal with. Suggestion: you should offer pro-rated refunds when the customer closes their storage. My monthly rent was due on the 12th of each month, I closed my storage in the same month on the 17th ( 5 day difference)and was told you do not pro-rate any refunds. Wanted to mention this as I believe that would be a great step with your customer service. MerciSarah R. | Expérience générale
I needed to rent a unit to store my ATV. I told the employee what I was looking for, I even showed him the ATV. He sold me a 10x10 storage unit on the interior and building and I could not even fit the ATV through the hallway or maneuver the corners. Obviously I had to get a refund and rent elsewhere.Dusty J. | Expérience générale
Le client n'a pas laissé de commentaire.Dawn O. | Premières impressions
Le client n'a pas laissé de commentaire.Bev G. | Expérience générale
Le client n'a pas laissé de commentaire.Donald N. | Expérience générale
Only negative is that they don't prorate if you clean out before month end.katheryn k. | Expérience générale
Le client n'a pas laissé de commentaire.Tim L. | Expérience générale
nothing. everything was greatGregory P.
the person at the counter was friendly and professionalMICHAEL B.
The van was reserved for a 4:30 pickup, there was not anyone there to meet me at 4:30. I called and the manager said the person was at another location but would be over in 15 minutes. They arrived just before 5pm, due to the delay I missed my pickup window and lost out on the item I needed to move with the van. I would not rent from this location again. They could have let me know that the pickup time was not possible but instead I am out 50 $.DAVID A.
Vehicle displayed a change oil messageRonald W.
Very helpful!Wendy B D.
Le client n'a pas laissé de commentaire.Dyana H.
Le client n'a pas laissé de commentaire.James Z.
Le client n'a pas laissé de commentaire.Padmarao J. | Premières impressions
Le client n'a pas laissé de commentaire.VICKI H. | Premières impressions
Everything was ok with me.Gordon H.
Le client n'a pas laissé de commentaire.Concepcion A.
Le client n'a pas laissé de commentaire.BRITTANY T.
Le client n'a pas laissé de commentaire.JOSEPH R.
Was charged 89 $for 3 hours on a vanFredrick K.
Customer service was excellent. She was friendly and delightful.Timothy T.
Excellent facility. gonna be happy here I believe. Amber CSR was outstanding thank you for your fine service. GM Ann has been always available by phone. thanks ladies for answering your phones because when it goes to the reservations people its horrible.GEORGE G. | Premières impressions
Clean and good service.Gordon H.
I have been using Uhaul Leisure World and Uhaul Falcon Field on and off for the past 3 years. Their staff are always so very friendly and helpful.Betty B. | Premières impressions
Le client n'a pas laissé de commentaire.Michael P. | Premières impressions
Clean facility. Carts were helpful and worked well. Restrooms available if needed Front office staff was very nice.Colleen G. | Premières impressions
From beginning to move-in, everything went smooth!Donald N. | Premières impressions
Excellent and friendly service made the process easy! ThanksMICHEAL K.
The agents were very nice and helpfulMarcel F.
Excellent staff. Excellent facility. Experience could not have been better.William C. | Premières impressions
Le client n'a pas laissé de commentaire.Kristopher W. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G. | Premières impressions
Liam and the new guy (I forget his name) were awesome. Very professional and helpful. Thank you. I look forward to moving the contents of one of my PODS in there. I hope it works out as I anticipate it will.Kelly G. | Premières impressions
Le client n'a pas laissé de commentaire.Theresa L.
Le client n'a pas laissé de commentaire.Ernie B. | Premières impressions
I had reserved a utility dolly online, but they are not available at this location which led to a very long check-in process and a lot of confusion.Christopher J.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.FEDELYN O.
Le client n'a pas laissé de commentaire.Bev G. | Premières impressions
Fast, friendly and very simple. Thank YouBobby W. | Premières impressions
Le client n'a pas laissé de commentaire.SHAWN D. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah R. | Premières impressions
Customer satisfaction was poor. While the vehicle itself was fine, the check out and return process were less than ideal. They were difficult to navigate and employees were unable to give information and help.Taylor M.
Le client n'a pas laissé de commentaire.Eugene C. | Premières impressions
Le client n'a pas laissé de commentaire.John S. | Premières impressions
No suggestions for improvement, but just want to thank Amber for helping Tyler complete our rental process - he said he was new & needed help adding a new driver. Together they got us on the road fast & all documented!Kenny B.
Nothing. Stall were personable and professional when renting and returning.JOHN M.
Le client n'a pas laissé de commentaire.Kayleen M.
I had reserved a dolly which this location did not have and we had to go to another location to pick one up, the check out process was slow and not very good. The drop off was excellent.Dennis B.
Le client n'a pas laissé de commentaire.Josh H.
Le client n'a pas laissé de commentaire.Kristine K. | Premières impressions
very friendly people. I was having trouble , with the exact day I needed the van, I think I rescheduled 3 times. They would change the date with a smile. Great Great people.Gordon H.
There was trash in the van when we picked it up and we ordered a regular dolly but we were given an appliance dolly. Customer service was slow. Price was decent for what we needed.Brian H.
Le client n'a pas laissé de commentaire.Peggy Esseline C.
Le client n'a pas laissé de commentaire.Raymond D.
Le client n'a pas laissé de commentaire.Shannon B.
Le client n'a pas laissé de commentaire.Mason P.
Was closest location for our needs. Parking area a bit tight. Van rental came from another location so it wasn't there when we arrived. Attendant was good and cleaned the driver area with some type of cleaner before we used it. Reserved van rental on line for a fair price, picked it up, used it and dropped it off hassle free. Can't beat that.joan S.
Really went out of their way to help and make it happen quickly and efficiently.Joan S. | Premières impressions
Le client n'a pas laissé de commentaire.Bruce R.
Le client n'a pas laissé de commentaire.Paula G.
Le client n'a pas laissé de commentaire.Ann W.
Le client n'a pas laissé de commentaire.Kiefer H.
Le client n'a pas laissé de commentaire.Judith B.
Liam and the manager were exceptionally helpful. A plus!!Erik H. | Premières impressions
friendly staff, far more helpful than other nearby UHaul storesAnn W.
Le client n'a pas laissé de commentaire.Visions A. | Premières impressions
I had a miserable experience trying to pick up my truck with my smart phone. I had to cancel that reservation and make a new one with a live person. The person in the office was helpful but the rest of the experience was a nightmare. Will never use U-Haul again.Katee M.
Le client n'a pas laissé de commentaire.tamara m. | Premières impressions
Le client n'a pas laissé de commentaire.Helen Z.
Helpful, kind and followed COVID protocols perfectly!John B.
Barbara was amazing!Karen O.
Le client n'a pas laissé de commentaire.Josh W.
Not a thing, all good!Micheal K.
I recieved the worst customer service imaginable. When I went to pick the truck reserved the Rep gave me keys but no paperwork. I inquired about it and was told I didn't need any. I finished my move, returned the truck and recieved several additional charges that I didn't agree to. Worst experience ever. Highly reccomend going with anyone other than Uhaul if moving!Donald W.
Le client n'a pas laissé de commentaire.Joshua W.
This place was great we used uhaul the last 5 years to haul our girlscout cookies when the came inBenjamin W.
Very nice and explained everything, thank you!sean s. | Premières impressions
Great customer service! Very friendly and personable! The pick up and return process were both easy!Despina P.
I have rented from you several times and unfortunately have had the same issue twice. I reserve online, but when it get to the location the vehicle is currently rented. I then get told that the online system keeps sending people to the wrong store and bumps the other persons reservation. I had to go to a store out of my way to pick up the van we needed. Since you have a 50 dollar guarentee the vehicle will be available, I feel I should be given the 50 dollars for inconvenience.Kristen F.
We arrived a few minutes after closing, and the worker was unfortunately not able to help us over the counter, but did recommend I triy doing the 24 hour pickup instead, as he just put keys in the lock box. It was kind of a pain switching from an over the counter reservation to 24 hour pickup. I think the only suggestion I have would be to have the ability to switch that on the fly through the app or website, rather than having to cancel the reservation and make a new one from scratch.Matthew T.
Le client n'a pas laissé de commentaire.Janet C.
Be precise about information that is given to customer. It is the customer's money.Alfreda W.
Le client n'a pas laissé de commentaire.Ernie B.
Everything was well explained and our rental went very smoothly.Janet C.
Le client n'a pas laissé de commentaire.Wayne H.
Le client n'a pas laissé de commentaire.Carolyn B.
Very quick and easy. Dealt with a young lady on pick up and a young man later on drop off, both were very friendly and professional. Overall, it was a very good experience.Bruce R.
Le client n'a pas laissé de commentaire.Matthew R.
Le client n'a pas laissé de commentaire.Lorete F.
The experience was great and smooth. Ann helped us very well.Dattatreya J. | Premières impressions
Ann is a keeper! She was pleasant, knowledgeable and sharp. Great experience.jay r. | Premières impressions
Had to wait quite awhile while your employee was writing up a contract on the phone. Would be nice if you had more than one person working at a time. Ann was wonderful once she became available.Tamara M.
Le client n'a pas laissé de commentaire.paige L.
Very efficient! Thank youJeffrey B.
Le client n'a pas laissé de commentaire.Susan L.
The agent who helped me was awesome. Great service and a great experience.Steven F.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Patricia C.
Le client n'a pas laissé de commentaire.Karl K.
More employees on duty...sole employee on duty was overwhelmed, but handled it well...Ralph E.
Le client n'a pas laissé de commentaire.Marco C.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Ronald B.
Persons I dealt with directly were nice, friendly, and helpful.Olga D.
Parking is not optimal.Barbara M.
Ann and her crew at this location are AWESOME! Super friendly and had everything ready to go when we arrived. I will definitely be referring this location to anyone in need of a uhaul .Amanda G.
Ultra clean facility, staff is awesome!!jason b. | Premières impressions
We had an excellent rental experience with your rep (didn't get his name) yesterday. He was very friendly, knowledgeable and helpful. He explained all to us and we had no questions afterwards - great!Kathleen M. | Premières impressions
Facility was great and the staff was very helpfulmary n. | Premières impressions
Very pleasent employees and whole process was a good experienceDennis C.
Thanks Ann, for both your professional service and great attitude. W KrugerWilliam K.
Excellent customer serviceJOSEPH S.
have the gas tank full ready alwaysCarlos M.
Le client n'a pas laissé de commentaire.Nathan N.
The Uhaul receptionist, Anne, was most helpful and gave me all the instructions in a professional manner. If I have to use Uhaul service again , hopefully I will be treated to the same hospitality and professionalism .Rob S.
Le client n'a pas laissé de commentaire.nicholas R.
Le client n'a pas laissé de commentaire.Raymond M.
well done all around!JOSEPH T.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.diane N.
My appointment was for 9:00 and no one was there to open the locatio till 9:25.Clayton D.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!