Customer Reviews for U-Haul Moving & Storage at Macarthur Rd

6 355 évaluations

3001 MacArthur Rd   Whitehall, PA 18052
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)

(610) 770-0240

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(610) 770-0240

3001 MacArthur Rd
Whitehall, PA 18052
(Rt 145 N/ MacArthur Rd intersection of MacArthur Rd and Glenside Dr)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Easy process and the local team were very helpful

Peter B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO A. 
Évaluation :
5

I like the service you get, very polite, the workers know what they are doing. Very pleased

john P. 
Évaluation :
5

Only thing I would change I pulled up to drop off and it said stay with the equipment waited awhile thank goodness an employee came along or I would still be sitting there

Steven J. 
Évaluation :
5

This was my second time renting a trailer from this location, both times have been great. The women that helped me from reserving, pick up and drop off was excellent. I couldn't have had a better experience.

Michael C. 
Évaluation :
5

The Manager worked solo in the morning but recovered well and did an excellent job

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer C. 
Évaluation :
5

Staff were attentive and friendly, and checked us in quickly. They had us on our way in a clean and well maintained truck in just a few minutes. Great experience!

David O. 
Évaluation :
5

Return checkout was slow Saturday 11/26 around 3pm 4 people working and only one could be found actually work and she had to ho looking for other staff

kent N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
5

Not really sure, the pickup and drop off teams did a fantastic job!

Jim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelsida A.  |  Premières impressions 
Évaluation :
5

You guys got professional people there I wouldn't hesitate to get anything done over there thanks for the good work

Ronald B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shaneil K. 
Évaluation :
3

I called to state that I wouldn't need the van for the whole other day like I thought I would and that I was running a few minutes late passed my time and they charged me for that day anyway and tried to charge me for using the drop box as well. So they wanted to double charge me. You should get the credit no matter what time of the day it is as long as it's before midnight because she tried to tell me that if she had another customer ready to use that and it wasn't there, then that customer was behind. Well, it was a Sunday and nobody was using it because it was after 5 and they were closed. Duh.

tera O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlyn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alok P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laura B. 
Évaluation :
5

Customer service was excellent!

Charles N. 
Évaluation :
5

I had a wait due to people ahead of me who were not prepared but the customer service was excellent and friendly.

William H. 
Évaluation :
5

Don't fix what isn't broken!

dominic M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian F. 
Évaluation :
5

Bien

Jose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil F. 
Évaluation :
3

they charged my card 2x

Hannah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis D. 
Évaluation :
5

Friendly staff, smooth process. Trailer hitch delivery notification and appointment arrangement connection needs work; please notify customer when the trailer hitch arrives, don't wait for customer to call to find out.

Jesse E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID JR R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dirk C. 
Évaluation :
5

Great service

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reynaldo B. 
Évaluation :
5

The employees are very friendly.

JAMES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa P. 
Évaluation :
5

Truck was in need of front end maintenance it wandered while driving, needs an alignment, cv joins, and a steering column u-joint.

Justin M. 
Évaluation :
5

U-Haul is the best. Knowledgeable, friendly and helpful staff. Thanks

Robert B. 
Évaluation :
5

everything went very smooth from scheduling to drop off to prompt completion. thanks!

Eric E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea E. 
Évaluation :
5

Extremely helpful staff. If you give them a heads-up, they will work with you if something comes up.

Esteban R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaun M. 
Évaluation :
1

Quoted an amount, charged 500. No receipt. Should have been 350. Mileage plus rental fee. Charged 500

Jessica I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele R. 
Évaluation :
5

All is well, no changes needed. The entire process, from pickup to drop off of the trailer is very smooth and user friendly and equipment is well maintained which led to a smooth ride and transport of my belongings.

ALMA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis T.  |  Premières impressions 
Évaluation :
3

Make sure you have more specific instructions on how to enable location services, make sure your keychains aren't so big that they jam the lock box shut, make sure you note where the lock box actually is

Derek M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles K.  |  Expérience générale 
Évaluation :
4

After I told the man helping me unhook the trailer what happened he made an adjustment to bring it in line with what I was quoted.

garnett K. 
Évaluation :
5

The staff was great and extremely helpful in getting us the equipment and recommendations regarding our use of the trailer. I would definitely recommend. Keep up the good work.

Shore S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leo K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david G. 
Évaluation :
5

Nothing. Customer service person was knowledgeable and got us out fast. High Five!

Mark W. 
Évaluation :
3

Had to go an hour out of our way to pick up the trailer at Whitehead Pa. It was supposed to be at Easton Pa. It's really no big deal but the traffic was terrible as usual. I give them 3 stars...

joe G. 
Évaluation :
4

Made an appt to get a hitch installed at 10am. When I arrived I was told my appt was at 11:30. I went back and forth with the man behind the counter. He insisted my appt was 11:30. He finally owned that the appt was changed to 11:30 and someone called me. I received no phone call from UHaul changing my appt. I was pissed and told them to cancel my appt. I was going to find a different place that was more accommodating and honest with their customers. I left and drove home and when I was almost home a man called and said that someone had cancelled and he was free to do mine. I turned around and headed back. The installer met me when I arrived and started installing. This man was very friendly unlike the man who lied about my appt and insisted my appt was at a different time than I had made it

Rick P. 
Évaluation :
5

More trucks

LUZ B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
5

The entire staff is very knowledgeable and helpful.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

earl D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

You may want to check the transmission on this truck

JEFFREY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey H. 
Évaluation :
2

Better trained employees

Christopher M. 
Évaluation :
5

Staff at the Whitehall location is friendly, helpful and appreciative. Please note customers should make every effort to talk to the on-location staff instead of dealing with U-Haul's call center staff, whose lack of customer service skills cannot be overstated.

WILSON B. 
Évaluation :
5

Immediate return help came and was handled very well.

Gregory W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

The gentleman who installed was very helpful. The installation was done very quickly. Nothing to improve from my experience.

Susan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garnett K. 
Évaluation :
5

The customer service was excellent and the technician very knowledgeable and very helpful

burdett O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAYMOND C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy D. 
Évaluation :
5

The service tech went above and beyond to accommodate me and to explain everything he did.

Nick E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miguel A. 
Évaluation :
5

Thank you for helping me finally get this done. I so appreciate your help so I finally can have a bike rack on my car!

Di Anne G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

The representative I worked with for pickup and drop-off of my trailer was nice and efficient, and got me hooked up and on the way smoothly. I unhooked the trailer before checking in at drop-off, but he came out and did quick inspection and got me on my way immediately. I will definitely use this location in the future when I need to grab a trailer for anything. This was my best experience at a Uhaul location in the past 30 years or so of occasional use.

Ben W. 
Évaluation :
5

Quick check-out. Polite staff.

Cindy L. 
Évaluation :
3

I'm very disappointed. I had a reservation for a location that was near my home to pickup a trailer. I called 30 minutes before my reservation and they told me they didn't have a trailer for me. Nobody contacted me to let me know. So then they made me drive almost half an hour to pick up a trailer that I needed. Terrible customer service. Nobody seemed to care that they messed up and they didn't have my reservation. Probably the last time I ever use uhaul. I thought I would be compensated for them not having my trailer but nobody seemed to even care. Bad customer service on your end.

Edgar G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliezer R. 
Évaluation :
3

I needed a 15' truck or bigger and that's what I booked online. Only to be told they had a 10' truck on the lot. Which then in turn forced me to have my buddy bring his 10' box over so we could get everything loaded up. So not only had to pay for the 10' truck from uhaul but on top of that had to pay my buddy for half a day and fuel from his vehicle. Also was told my 10' rental was going to have the moms box over the cab of the truck and it didn't either. Not a great overall experience from booking it and all the way through. Truck was brand new but everything else was not the greatest.

Tyler A. 
Évaluation :
5

Smooth and easy.

Matthew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
2

Female staff was rude and hung up when being asked some specific questions concerning my account that was paid up but charged a late fee. She refused to give her name while the male staff member refuse to give her name when i called back to report the event. He also refused to give his name. I closed my account the next day and found another place for $50 cheaper & staff is nicer…so far.

Reginald E.  |  Expérience générale 
Évaluation :
5

The woman that assisted me on my rental was very efficient and professional as well as the young lady that took my return I would certainly recommend this Whitehall location! LaHaina Kameha

Lahaina K. 
Évaluation :
1

No confirmation email or phone call. I had to call the day of the rental to find the location. Rude employees with zero fucking personality. Not even willing to apologize for the inconvenience. Fuck Uhaul and the employees. What a joke.

Joel D. 
Évaluation :
2

I rented two vehicles back to back and was charged different rates

Antonio S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn B. 
Évaluation :
5

Staff was extremely helpful!

Melissa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david D.  |  Expérience générale 
Évaluation :
5

Muy amable pendientes Verdaderamente me lleve muy buena atención y servicio Volvería a contar con Uhaul. Fue tan buena experiencia que olvide poner el lock y el personal puso uno provisional y cuidó de mis pertenencias Excelente. La empatía en momentos difíciles

NICANOR C.  |  Expérience générale 
Évaluation :
5

Very friendly staff

Jimmy D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shatoyta k.  |  Premières impressions 
Évaluation :
4

Thanks ever so much for your kindness and happiness shown me during my time with you. You took me to be your valuable customer . You understood my problem that keeps me from being able to make my payment on time. My delay was due to the open heart Bypass Surgery that I had at the Lehigh Valley hospital. Again I'am kindly asking you to please consider me for business anything in the future if I'am back to work and able to handle my payment. Thanks. My Best Regards to all of your mostly to my friend Jackie who's kindness I will never forget. Best wishes to you all. Rev. Jackson D. Pyne Sr.

jackson p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle C.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natasha S.  |  Expérience générale 
Évaluation :
5

I love U Haul!

AlmaV M.  |  Premières impressions 
Évaluation :
5

Is Very Good

Erich K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald A.  |  Premières impressions 
Évaluation :
4

Everyone was professional exce o t, one female, older, light colored wavey hair. She was rude, intureupted into a transaction she had no business to say a word, she said "oh congratulations" a very stupid thing to say, when I asked where my 2nd lock was she again intrumpeted and says "we don't allow 2 locks" I was not aware of that fact...I wanted my $16 lock back, you could have asked me to remove it. She did not allow the man assisting me to do his job, she is rude and speaks loudly! She was the same person that emailed me a month or 2 back on the first of the month saying my payment was late and if I don't pay my unit will be forfeited. My was due on the 2nd of the month.. when I called she was unavailable.

renee l.  |  Expérience générale 
Évaluation :
5

Counter help and orientation was excellent

Douglas s.  |  Premières impressions 
Évaluation :
1

I had a horrible experience here and I will not be coming back or recommending you guys to anyone . Unfortunately the staff had lack of communication all around when it came to my vehicle being stored here . My vehicle was in an accident so I needed to store it. It was here for 2 years until you guys called me asking me to get a car cover for it because the front was off and to move my car over because it was slightly over the line when the tow truck pushed it in the spot . I went to put the cover on and a nice employee with you guys helped me and also said she didn't know who called me to come in and do all that but the car was fine in the spot and didn't need to be moved. Well after that you guys called me numerous times and one of the times I was sick with covid and you guys demanded me to come take my car out the lot because it wasn't movable and you guys need the title which I don't have because I still have a loan on my car. So I was told the policies changed which is ridiculous because I'm paying you guys. But the problem with that is I spoke to a guy on the phone and told him to put a note on my account the date I was available to pick up my car and that same week and he was fine with that. I got called 3 more times about my car that same week which is just crazy and annoying like you guys must not communicate at all because I had multiple different ppl call me . So the day I go to pick up my car my car cover I paid $70 for was missing I was told some blew off and someone claimed them and that my car never had one when I had one of your employees help me put it on . Of course the manager of storage couldn't compensate me or do anything but say sorry ! You guys are just so unprofessional and full of excuses and I would never in my life come here again . Thank you for taking my money and giving me a headache !

jalisha m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey E.  |  Expérience générale 
Évaluation :
5

I'd like to commend Brad for the en tire experience.... the facility was terrific and the staff was cooperative and respectful.... Thanks Brad and Uhaul

Ronald G.  |  Expérience générale 
Évaluation :
5

Muy buena atención,

CARLOS C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kathrine c.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela A.  |  Expérience générale 
Évaluation :
5

Except that I'm a senior and the storage unit that was given to me was upstairs but I understand they said that that was all that was available. LaHaina Kameha

Lahaina K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R.  |  Premières impressions 
Évaluation :
5

The staff at this facility were always cheerful and helpful.

David S.  |  Expérience générale 
Évaluation :
5

There was a little bit of a snafu with me gaining access to my account online, however I knew that that was a national and not a local problem. Any time that I contacted the Whitehall office directly, everything was taken care of smoothly and efficiently, I never had any problems.

Michael A G.  |  Expérience générale 
Évaluation :
4

Staff was very helpful. I had an issue and it was resolved quickly.

MARGARET H.  |  Expérience générale 
Évaluation :
5

Very nice attendant she was polite and sweet . Thank you for your assistance mam.

Dennis B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna R.  |  Premières impressions 
Évaluation :
3

I have two issues with my experience. 1. You charged me an after-hours drop off fee of $20 when I had to do was drop the keys into a drop box so that you could process the return in the morning when it is convenient for you. Its not like you are paying anyone extra to be there for me. I have a big prob with this. Your taking advantage of a mutually beneficial option. This is the kind of thing that would keep me from using you again on principle. 2. My online account did not have my space included so I could not manage the termination through it. Minor issue compared to the prior.

Robert C.  |  Expérience générale 
Évaluation :
5

The people at Uhaul were very helpful in explaining how to access my unit. They even created me a card, so I wouldn't have to punch in the access code.

Mark H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra M.  |  Online Move In 
Évaluation :
5

Brad was extremely helpful. he mentioned that the door of the unit was recently repaired and so I'd also like tosay Thank You to the maintenance man for having the unit ready for us to use.....

Ronald G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAUL P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan D.  |  Online Move In 
Évaluation :
4

My only complaint was that I hired a UHaul truck with a storage unit, which was way too small for what I described as one bedroom one living room. I ended up leaving furniture outside storage to be picked up the next day as it did not fit in such a small unit. I should have received a bigger unit after renting the truck

MARGARET H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA S.  |  Expérience générale 
Évaluation :
5

The person that helped me was super helpful and very friendly!

Annette B.  |  Premières impressions 
Évaluation :
5

The General Manager was extremely helpful with my move in and my move out. He truly made the experience a breeze and was very easy to work with.

ginny g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley J.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dianne A.  |  Expérience générale 
Évaluation :
5

The manager at the Whitehall, PA location is extremely personable and pleasant to deal with. He is very calm and friendly, and made my experience much easier to deal with.

jeanette z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Premières impressions 
Évaluation :
5

Friendliest customer service I've received in a long time. Extremely helpful. That guy deserves a raise .

elizabeth q.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARYANN H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gif S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael A G.  |  Premières impressions 
Évaluation :
5

I not paying for the unit that I don’t have my stuff in

jack w.  |  Expérience générale 
Évaluation :
1

There were problems throughout my entire experience. Even though I reserved the unit the afternoon before and I had purchased a disc lock and paid for it and set up an 11am appointment for the next morning, NOTHING was ready. My unit was not available, I didn't get my lock until after I moved my items into the storage unit, and then my key card did not work at all. I had an extremely negative experience, and on top of that while I waited at least 30-40min for me to get my unit it was raining outside and I made it very clear to the UHaul employee that my mattress was getting wait and how much longer this would take. I was ready to buy another piece of tarp to put over my mattress but when I asked how much it was he said he couldn't tell me unless he exited out of the screen he was on (which I was afraid if he did that the whole process of trying to get me assigned to a unit would start all over). I will never rent a storage unit from this location ever again. Extremely poor service.

jenny m.  |  Premières impressions 
Évaluation :
4

I had a wonderful experience overall! Bradley Moharter is the man, a cool dude!  The only not so good thing is the temperature in the storage unit area. Its so hot and the amount of sweat, in just 15 minutes isn't healthy so I couldn't stay as long as I desired one Saturday, to go through and prepare items for movers. Otherwise, I really have no negative complaints, I had a good experience and my items were safe! Thanks U-Haul! 

teya r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tisha H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Penny P.  |  Premières impressions 
Évaluation :
2

My truck wasn't ready. I drove 14 hours to be told I owed $189. but nobody knew why. Then I drove another 15 hours to Whitehall pa to find out there was no storage unit available that was supposed to be included in the payment. Lucky that the man in Pa was so helpful. Exceptional service in Pa.

elizabeth q.  |  Premières impressions 
Évaluation :
5

I found this perfect people were very nice and it worked out perfectly for as long as I needed it.

Lucia D.  |  Expérience générale 
Évaluation :
5

Really a great place to store items that your home can not! The owner is a great guy and has a wonderful attitude. Helpful and cooperative! If I need storage again, will definitely use this facility.. He went out of his way to make our use of his facility easy and safe.

Lidia V.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful in the office.

DAVID G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teca E.  |  Expérience générale 
Évaluation :
1

Need more people To long of a wait in line to be help

Cathleen S.  |  Premières impressions 
Évaluation :
5

As I mentioned before, I have used uhaul, for many years, truck rental and storage, as well as the professional staff. "F" for friendly. Thanks.

VIDA E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Renee H.  |  Premières impressions 
Évaluation :
5

Everyone was nice and friendly people make you want to come back to the business.

Nathaniel B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan H.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful. Thank you

tammy c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maribel I.  |  Expérience générale 
Évaluation :
4

Store front gentemen was extremely helpful

WENDY K.  |  Premières impressions 
Évaluation :
5

The bathroom can use more attention for the customer experience

Sharon H.  |  Expérience générale 
Évaluation :
5

The staff was very friendly and helpful

Gladys V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annette f.  |  Expérience générale 
Évaluation :
5

Excellent Service...Thank You...

LARRY M.  |  Expérience générale 
Évaluation :
5

Got there just in time, they were friendly and checked me in quickly

CARRIE K.  |  Premières impressions 
Évaluation :
5

Everything was great. Super Charles...so nice.

Katie H.  |  Premières impressions 
Évaluation :
3

Wish you can get a respond online and also on the phone. The waiting sucks badly

valerie e.  |  Expérience générale 
Évaluation :
5

Thank you for a great experience of renting the storage unit!! It was very clean, well maintained, and the staff was always helpful and friendly!! Would definitely recommend Uhaul to rent a storage unit!! Thank you!!

steven l.  |  Expérience générale 
Évaluation :
4

Staff was always helpful. Storage area always clean and easily accessible.

ALICE R.  |  Expérience générale 
Évaluation :
5

Excellent Service Thank You Very much!!

LARRY M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlene A.  |  Expérience générale 
Évaluation :
5

I had been a customer for 10 years and your manager Brad worked with me several times over the years. Had a pleasant experience. I only left because a new storage facility opened up a mile from my apartment.

THOMAS O.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald K.  |  Expérience générale 
Évaluation :
4

Overall very happy with my experience. The staff for the most part were helpful and friendly and the units and facility was clean and well lit

john s.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valerie E.  |  Online Move In 
Évaluation :
5

The man at U-Haul was as nice and and as helpful as anyone I have ever known in a business. After a long drive, I was rather surprised! He made certain that I saw the storage bin which I had chosen online, and I ended up needing to change it to a more suitable one. He clearly explained every detail.

RUSSELL P.  |  Premières impressions 
Évaluation :
5

The dude with the captain's beard is cool.

Brian B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie W.  |  Expérience générale 
Évaluation :
5

Good service. Thank you so much.

Maribel I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah S.  |  Expérience générale 
Évaluation :
5

So far so good! Thanks

Jason R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale W.  |  Expérience générale 
Évaluation :
2

Disgusting, nobody ever answered the phone. rats and mice eat through my belongings even though THE STORAGE facility put poison in each storage box.

Brooke C.  |  Expérience générale 
Évaluation :
5

Chuck is very knowledgeable about what fits where. He made the difference. Brad, Chuck and the entire staff were kind and attentive.

Colleen R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christina c.  |  Expérience générale 
Évaluation :
3

Check in process for storage took over 45 minutes.. after I had reserved via phone prior. The storage unit lock mechanism doesn't work properly, you have to stand on the doors pull down handle to get the slide to work. The unit had something very greasy stored prior that was never cleaned. We covered in an old blanket. The exterior of the storage is littered with current/previous tenants broken glass and misc litter.

amy h.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ralph h.  |  Expérience générale 
Évaluation :
4

Everything was explained well only issue I had was the sales person should have walked to the access gate and show how to open it and not show from a distance. So then that gives the customer a better understanding of how it operates.

Susan H.  |  Premières impressions 
Évaluation :
5

Chuck is fantastic! Very helpful and goes out of his way to help customers. He deserves a good raise.

Christine B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANA S.  |  Expérience générale 
Évaluation :
5

From the first day to the day that I move my stuff out Staff was excellent Very helpful nice and friendly I would definitely use the place again And recommend it to a lot of people

Michael L.  |  Expérience générale 
Évaluation :
4

Nothing specal about this place. The facility is always clean and the gate is somewhat secure becasue anyone can come in or out after you once the gate opens.

christina p.  |  Expérience générale 
Évaluation :
5

Brad and his team has always gone above and beyond for me the last 5 years. My first time was getting my hitch installed on my Kia, every time after that was always 5 stars.

Peter S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nasir H.  |  Expérience générale 
Évaluation :
4

My experience was as expected. Nothing more and nothing less. Clean and organized. Location is convenient. Staff is not very friendly and some speak very little English.

Jason B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jane l.  |  Premières impressions 
Évaluation :
1

i specifically told the guy i needed to store a motorcycle. we do all the paper work. shows us the unit then says oh u putting a bike u can’t. he forced us to buy a lock when we already had one also.

Marcus M.  |  Expérience générale 
Évaluation :
5

Excellent

nadine d.  |  Premières impressions 
Évaluation :
5

Brad Moharter was very accommodating, friendly and knowledgeable. Would reccomend this facility to anyone!

Jamie M.  |  Expérience générale 
Évaluation :
5

Bradley was extremely helpful and accommodating especially when my reservation from Dec 19th was not in the system. He worked with me, showed me the different sizes and found the perfect unit.

Kaylee K.  |  Premières impressions 
Évaluation :
5

We enjoyed our use of this facility. My only complaints are with the online portal. It was frustrating it didn't save my CC number for easier payment and the email reminders around payment we're bad.

Tanya M.  |  Expérience générale 
Évaluation :
5

Everyone was so helpful, understanding, and kind.

Natalie A.  |  Expérience générale 
Évaluation :
5

Chuck was very helpful.

Ryan C.  |  Premières impressions 
Évaluation :